Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
User Options Web Pages
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User Options Web Pages

Contents

User Options Web Pages

User Options Web Pages Overview

Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified Communications Manager User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone. For example, you can set up speed-dial buttons from your User Options web pages.

User Options Web Page Actions

This section describes how to log in and select a phone device.

Sign In and Out of User Options Web Pages

Before you can access any of your user options, such as Speed Dial or Personal Address Book, you must sign in. When you are finished using the User Options web pages, you must sign out.

In some cases, you can access your User Option web pages without having to sign in. For more information, contact your system administrator.

Procedure
    Step 1   Obtain the User Options URL, user ID, and default password from your system administrator.
    Step 2   Open a web browser on your computer and enter the URL.
    Step 3   If prompted to accept security settings, select Yes or Install Certificate.
    Step 4   Enter your user ID in the Username field.
    Step 5   Enter your password in the Password field.
    Step 6   Select Login. The Cisco Unified CM User Options home page displays. From this page you can select User Options to select a device, access User Settings, Directory features, your Personal Address Book, and Fast Dials.
    Step 7   To sign out of your User Options web pages, select Logout.

    Select Device from User Options Web Page

    Procedure
      Step 1   On your User Options web page, select User Options > Device. The Device Configuration window displays. Toolbar buttons located at the top of the Device Configuration window are specific to the selected device type.
      Step 2   (Optional)If you have multiple devices assigned to you, select the appropriate device (phone model, Extension Mobility profile, or Remote Destination profile) from the Name drop-down menu.

      Select Configuration Option after Logging In

      Procedure
        Step 1   After you have logged in to your User Options web pages, choose User Options to access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings.
        Step 2   To return to the Device Configuration page from another page, choose User Options > Device.

        Feature and Service Setup on Web

        The topics in this section describe how to configure features and services from your User Options web pages after logging in. See User Options Web Page Actions.

        Personal Directory on Web

        The Personal Directory feature set that you can access on your computer consists of:

        • Personal Address Book (PAB)
        • Fast Dial
        • Cisco Unified Communications Manager Address Book Synchronizer

        You can also access PAB and Fast Dials from your phone. See Personal Directory.

        This section describes how to use your PAB from your User Options web pages.

        Add New Personal Address Book Entry

        Procedure
          Step 1   Sign in to your User Options web page.
          Step 2   Select User Options > Personal Address Book.
          Step 3   Select Add New.
          Step 4   Enter information for the entry.
          Step 5   Select Save.

          Assign Button for Personal Address Book

          Procedure
            Step 1   Sign in to your User Options web page.
            Step 2   Select User Options > Device.
            Step 3   Select a phone from the Name drop-down menu.
            Step 4   Select Service URL.

            Your system administrator sets up your phone to display services. For more information, contact your system administrator.

            Step 5   Select the Personal Address Book service from the Button drop-down list box.
            Step 6   Enter a phone label for the button.
            Step 7   Select Save.
            Step 8   Select Reset and then select Restart to refresh the phone configuration.

            You can now press the button to access PAB codes.


            Edit Personal Address Book Entry

            Procedure
              Step 1   Sign in to your User Options web page.
              Step 2   Search for a PAB entry.
              Step 3   Select a nickname.
              Step 4   Edit the entry as needed and select Save.

              Delete Personal Address Book Entry

              Procedure
                Step 1   Sign in to your User Options web page.
                Step 2   Search for a PAB entry.
                Step 3   Select one or more entries.
                Step 4   Select Delete Selected.

                Fast Dials on Web

                This section describes how to assign Fast Dials from your User Options web pages.

                Tips

                • You can create up to 500 Fast Dial and PAB entries.
                • You can create a new Fast Dial entry without using a PAB entry. These Fast Dial entries are labeled "raw" in the User Options web pages and do not display a configurable text label.
                Related Information

                Assign Fast-Dial Code to Personal Directory Entry

                Procedure
                  Step 1   Sign in to Personal Directory. (Use the navigation bar and button to scroll and select.)
                  Step 2   Enter the name information and press the Submit softkey.
                  Step 3   Select the name, then press the FastDial softkey.
                  Step 4   Select a number and press the Select softkey.
                  Step 5   Press the Next softkey.
                  Step 6   Press the Assign softkey for a new fast-dial code that you want to assign to the number.

                  Assign Fast Dial Code to Phone Number

                  Procedure
                    Step 1   Sign in to your User Options web page.
                    Step 2   Select User Options > Fast Dials.
                    Step 3   Select Add New.
                    Step 4   Change the Fast Dial code, if desired.
                    Step 5   Enter a phone number.
                    Step 6   Select Save.

                    Assign Line Button for Fast Dial


                    Note


                    Before you can assign a line button for Fast Dial, your system administrator must configure the phone to display services. Contact your system administrator for more information.


                    Procedure
                      Step 1   Choose User Options > Device.
                      Step 2   Click Service URL.
                      Step 3   Choose the Fast Dial service from the Button drop-down list box.
                      Step 4   Enter a phone label for the button.
                      Step 5   Click Save.
                      Step 6   Click Reset and then click Restart to refresh the phone configuration. You can now press the line button to access Fast Dial codes.

                      Search for Fast Dial Entry

                      Procedure
                        Step 1   Sign in to your User Options web page.
                        Step 2   Select User Options > Fast Dials.
                        Step 3   Specify search information and select Find.

                        Edit Fast-Dial Phone Number

                        Procedure
                          Step 1   Sign in to your User Options web page.
                          Step 2   Select User Options > Fast Dials.
                          Step 3   Search for the Fast Dial entry that you want to edit.
                          Step 4   Select a component of the entry.
                          Step 5   Change the phone number.
                          Step 6   Select Save.

                          Delete Fast Dial Personal Address Book Entry

                          Procedure
                            Step 1   Sign in to your User Options web page.
                            Step 2   Search for a Fast dial entry.
                            Step 3   Select one or more entries.
                            Step 4   Select Delete Selected.

                            Address Book Synchronization Tool

                            You can use the Address Book Synchronization Tool (TABSynch) to synchronize your existing Microsoft Windows Address Book (if applicable) with your PAB. After synchronization, entries from your Microsoft Windows Address Book are accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator gives you access to TABSynch and provide detailed instructions.

                            Speed Dial Setup on Web

                            Depending on configuration, your phone can support several speed-dial features:

                            • Speed-dial buttons
                            • Abbreviated Dialing
                            • Fast Dials

                            Set Up Speed-Dial Codes

                            Procedure
                              Step 1   On your User Options web page, select User Options > Device.
                              Step 2   Select a phone from the Name drop-down menu.
                              Step 3   Select Speed Dials.
                              Step 4   In the Abbreviated Dial Settings area, enter a number and label for a speed-dial code.
                              Step 5   Select Save.

                              Set Up Abbreviated Dialing Codes

                              Procedure
                                Step 1   Choose User Options > Device.
                                Step 2   Choose a phone from the Name drop-down menu.
                                Step 3   Click Speed Dials.
                                Step 4   Enter a number and label for an Abbreviated Dialing code.
                                Step 5   Click Save.

                                Phone Service Setup on Web

                                Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phones.

                                After you log in, you access services on your phone by using one of these buttons:

                                • Programmable phone button:
                                  • () > Services
                                    • Feature buttons:
                                  • Messages
                                  • Services
                                  • Directories

                                The services available for your phone depend on the phone system configuration and the services you subscribed to. See your phone system administrator for more information.

                                If only one service is configured, the service opens by default.

                                If more than one service is configured, select an option from the menu on the screen.

                                Subscribe to Service

                                Procedure
                                  Step 1   On your User Options web page, select User Options > Device.
                                  Step 2   Select a phone from the Name drop-down menu.
                                  Step 3   Select Phone Services.
                                  Step 4   Select Add New.
                                  Step 5   Select a service from the drop-down list and select Next.
                                  Step 6   (Optional)Change the service label or enter additional service information, if available.
                                  Step 7   Select Save.

                                  Search for Services

                                  Procedure
                                    Step 1   On your User Options web page, select a device.
                                    Step 2   Select Phone Services.
                                    Step 3   Select Find.

                                    Change or End Services

                                    Procedure
                                      Step 1   On your User Options web page, search for services.
                                      Step 2   Select one or more entries.
                                      Step 3   Select Delete Selected.

                                      Change Service Name

                                      Procedure
                                        Step 1   On your User Options web page, search for services.
                                        Step 2   Select a service name.
                                        Step 3   Change the information and select Save.

                                        Add Service to Programmable Feature Button

                                        Procedure
                                          Step 1   On your User Options web page, select User Options > Device.
                                          Step 2   Select a phone from the Name drop-down menu.
                                          Step 3   Select Service URL. Your system administrator sets up a service URL button for your phone.
                                          Step 4   Select a service from the Button Service drop-down list .
                                          Step 5   (Optional)If you want to rename the service, edit the label fields.

                                          If your phone does not support double-byte character sets, it uses ASCII Label fields.

                                          Step 6   Select Save.
                                          Step 7   Select Reset to reset your phone to see the new button label on your phone.

                                          User Settings on Web

                                          User settings include your password, PIN, and language (locale) settings.

                                          Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, see your system administrator.

                                          Change Browser Password

                                          Procedure
                                            Step 1   Sign in to your User Options web pages.
                                            Step 2   Select User Options > User Settings.
                                            Step 3   Enter your Current Password.
                                            Step 4   Enter your New Password.
                                            Step 5   Reenter your new password in the Confirm Password field.
                                            Step 6   Select Save.

                                            Change PIN

                                            Procedure
                                              Step 1   Sign in to your User Options web pages.
                                              Step 2   Select User Options > User Settings.
                                              Step 3   Enter your Current PIN.
                                              Step 4   Enter your New PIN.
                                              Step 5   Reenter your new PIN in the Confirm PIN field.
                                              Step 6   Select Save.

                                              Change User Options Web Page Language Setting


                                              Note


                                              You must configure your browser’s Language preference to your preferred language before the User Options web page displays properly. For more information, see CallManager 5.x/6.x/7.x: Roles and Permissions on Cisco.com


                                              Procedure
                                                Step 1   Sign in to your User Options web page.
                                                Step 2   Select User Options > User Settings.
                                                Step 3   In the User Locale area, select an item from the Locale drop-down list.
                                                Step 4   Select Save.

                                                Change Phone Display Language

                                                Procedure
                                                  Step 1   Sign in to your User Options web page.
                                                  Step 2   Select User Options > Device.
                                                  Step 3   Select an item from the User Locale drop-down list.
                                                  Step 4   Select Save.

                                                  Line Settings on Web

                                                  Line settings affect a specific phone line (directory number) on your phone. Line settings can include call-forwarding, voice message indicators, ring patterns, and line labels.

                                                  You can set up other line settings directly on your phone:

                                                  • Set up call forwarding for your primary phone line—see Call Forward.
                                                  • Change rings, display, and other phone-model specific settings—see Phone Customization.

                                                  Set Up Call Forward Per Line

                                                  Procedure
                                                    Step 1   On your User Options web page, select User Options > Device.
                                                    Step 2   Select a phone from the Name drop-down menu.
                                                    Step 3   Select Line Settings.
                                                    Step 4   If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.
                                                    Step 5   In the Incoming Call Forwarding area, select call forwarding settings for various conditions.
                                                    Step 6   Select Save.

                                                    Change Voice Message Indicator Setting Per Line

                                                    Procedure
                                                      Step 1   On your User Options web page, select User Options > Device.
                                                      Step 2   Select a phone from the Name drop-down menu.
                                                      Step 3   Select Line Settings.
                                                      Step 4   (Optional)If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.
                                                      Step 5   In the Message Waiting Lamp area, choose from various settings. Typically, the default message waiting setting prompts your phone to display a steady red light from the handset light strip to indicate a new voice message.
                                                      Step 6   Select Save.

                                                      Change Audible Voice Message Indicator Setting Per Line

                                                      Procedure
                                                        Step 1   On your User Options web page, select User Options > Device.
                                                        Step 2   Select a phone from the Name drop-down menu.
                                                        Step 3   Select Line Settings.
                                                        Step 4   If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.
                                                        Step 5   In the Audible Message Waiting Lamp area, choose the desired setting.
                                                        Step 6   Select Save.

                                                        Edit Line Text Label for Phone Display

                                                        Procedure
                                                          Step 1   On your User Options web page, select User Options > Device.
                                                          Step 2   Select a phone from the Name drop-down menu.
                                                          Step 3   Select Line Settings.
                                                          Step 4   If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.
                                                          Step 5   In the Line Text Label area, enter a text label.
                                                          Step 6   Select Save.

                                                          Phone and Access List setup for Mobile Connect

                                                          When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to place and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations. You can also define access lists to restrict or allow calls from certain numbers to be sent to your mobile phone.

                                                          Create Access List

                                                          Procedure
                                                            Step 1   Sign in to your User Options web page.
                                                            Step 2   Select User Options > Mobility Settings > Access Lists.
                                                            Step 3   Select Add New.
                                                            Step 4   Enter a name to identify the access list and a description (optional).
                                                            Step 5   Select whether the access list will allow or block specified calls.
                                                            Step 6   Select Save.
                                                            Step 7   Select Add Member to add phone numbers or filters to the list.
                                                            Step 8   Select an option from the Filter Mask drop-down list box. You can filter a directory number, calls with restricted caller ID (Not Available), or calls with anonymous caller ID (Private).
                                                            Step 9   If you select a directory number from the Filter Mask drop-down list box, enter a phone number or filter in the DN Mask field. You can use the following wild cards to define a filter:
                                                            • X (upper or lower case): Matches a single digit. For example, 408555123X matches any number between 4085551230 and 4085551239.
                                                            • !: Matches any number of digits. For example, 408! matches any number starts with 408.
                                                            • #: Used as a single digit for exact match.
                                                            Step 10   To add this member to the access list, select Save.
                                                            Step 11   To save the access list, select Save.

                                                            Set Up, View, or Change WebDialer Preferences

                                                            Procedure
                                                              Step 1   Access the Make Call page.

                                                              The Make Call page appears the first time that you use WebDialer (after you click the number that you want to dial).

                                                              Step 2   (Optional) Make changes to your settings.

                                                              The Make Call page contains the following options:

                                                              1. Preferred language—Determines the language used for WebDialer settings and prompts.
                                                              2. Use preferred device—Identifies the Cisco Unified IP Phone (calling device) and directory number (calling line) that you will use to place WebDialer calls:
                                                                • If you have one phone with a single line, the appropriate phone and line are selected automatically, or you can choose a phone and/or line
                                                                • If you have more than one phone, it will be specified by device type and MAC address
                                                                Note   

                                                                To display the host name on the phone, choose > Network Configuration > Host Name.

                                                                Note   

                                                                If you have an Extension Mobility profile, you can select your Extension Mobility logged-in device from the calling device menu.

                                                              3. Do not display call confirmation—If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory.

                                                              Add New Remote Destination

                                                              Procedure
                                                                Step 1   Sign in to your User Options web page.
                                                                Step 2   Select User Options > Mobility Settings > Remote Destinations.
                                                                Step 3   Select Add New.
                                                                Step 4   Enter the following information:
                                                                • Name: Enter a name for the mobile (or other) phone.
                                                                • Destination Number: Enter your mobile phone number.
                                                                Step 5   Select your remote destination profile from the drop-down list box. Your remote destination profile contains the settings that apply to remote destinations that you create.
                                                                Step 6   Select the Mobile Phone check box to allow your remote destination to accept a call sent from your desk phone.
                                                                Step 7   Select the Enable Mobile Connect check box to allow your remote destination to ring simultaneously with your desk phone.
                                                                Step 8   Select one of the following options in the Ring Schedule area (the ring schedule drop-down list boxes include only the access lists that you have created):
                                                                • All the tim: Select this option if you do not want to impose day and time restrictions on ringing the remote destination.
                                                                • As specified below: Select this option and select from the following items to set up a ring schedule based on day and time:
                                                                  1. Select a check box for each day of the week you want to allow calls to ring the remote destination.
                                                                  2. For each day, select All Day or select the beginning and ending times from the drop-down lists.
                                                                  3. Select the time zone from the drop-down list box.
                                                                Step 9   Select one of these ringing options:
                                                                • Always ring this destination.
                                                                • Ring this destination only if the caller is in the allowed access list that you select.
                                                                • Do not ring this destination if the caller is in the blocked access list that you select.
                                                                Step 10   Select Save.

                                                                Cisco WebDialer

                                                                Cisco WebDialer allows you to place calls on your Cisco Unified IP Phone to directory contacts by clicking on items in a web browser. Your system administrator configures this feature for you.

                                                                Use WebDialer with User Options Directory

                                                                Procedure
                                                                  Step 1   Log in to your User Options web pages.
                                                                  Step 2   Choose User Options > Directory and search for a coworker.
                                                                  Step 3   Click the number that you want to dial.
                                                                  Step 4   If this is your first time using WebDialer, set up preferences on the Make Call page.
                                                                  Step 5   Click Dial.

                                                                  The call is now placed on your phone.

                                                                  Step 6   To end a call, click Hangup or hang up from your phone.

                                                                  Use WebDialer with Another Online Corporate Directory (Not User Options Directory)

                                                                  Procedure
                                                                    Step 1   Log in to a WebDialer-enabled corporate directory and search for coworkers.
                                                                    Step 2   Click the number that you want to dial.
                                                                    Step 3   When prompted, enter your user ID and password.
                                                                    Step 4   If this is your first time using WebDialer, set up preferences on the Make Call page.
                                                                    Step 5   Click Dial.

                                                                    The call is now placed on your phone.

                                                                    Step 6   To end a call, click Hangup or hang up from your phone.

                                                                    Log Out of WebDialer

                                                                    Procedure
                                                                    Click the Logout icon in the Make Call or Hang Up page.

                                                                    Set Up, View, or Change WebDialer Preferences

                                                                    Procedure
                                                                      Step 1   Access the Make Call page.

                                                                      The Make Call page appears the first time that you use WebDialer (after you click the number that you want to dial).

                                                                      Step 2   (Optional) Make changes to your settings.

                                                                      The Make Call page contains the following options:

                                                                      • Preferred language: Determines the language used for WebDialer settings and prompts.
                                                                      • Use preferred device: Identifies the Cisco Unified IP Phone (Calling device) and directory number (Calling device or line) that you use to place WebDialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected. Otherwise, choose a phone or line. If you have more than one phone, it will be specified by device type and MAC address. To display the MAC address on your phone, choose > Settings > Network Configuration > MAC address.
                                                                        Note   

                                                                        If you have an Extension Mobility profile, you can select your Extension Mobility logged-in device from the Calling device menu.

                                                                      • Do not display call confirmation: If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory.
                                                                      • Disable Auto Close: If selected, the call window does not close automatically after 15 seconds.