Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE User Guide for Cisco Unified CM 8.5 (SCCP and SIP)
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

Abbreviated Dialing 75

access lists 80

Address Book Synchronization Tool (TABSynch) 74

answering calls 23

ASCII label field support 75

audio problems 89

audio, quality of 8

authenticated calls 44

Auto Dial 20

AutoAnswer 55

B

barge

and privacy 43

using 41

barge, and shared lines 41

BLF 14

BLF Pickup 14, 44

Busy Lamp Field (BLF) 43

C

call

activity area 15

logs

dialing from a URL entry within a log 63

using, dialing from, and erasing 61

overview mode 28

parking 39

call forwarding

configuring from web page 78

configuring on phone 29

call pickup 38

call waiting 23

CallBack 21

caller ID 15

call-handling

advanced 37

basic 19

calls

answering 23

barging 41

blocking (using Do Not Disturb) 31

compared to lines 13

conference features 32

ending 24

forwarding 29, 78

holding and resuming 25

icons 14

multiple parties 32

muting 26

parking 39

placing 19

prioritizing 47

redirecting while ringing 38

reporting problems with 89

secure 44

storing and retrieving 39

transferring 28

viewing 15

Cisco Extension Mobility 49

Cisco Unified IP Phone

adjusting height of 7

connecting 5

feature configuration for 85

registering 7

securing handset rest 6

troubleshooting 87

web-based services for 71

Cisco Unified IP phone

feature configuration for 17

Cisco Unified IP Phone Expansion Module 85

Cisco Unified IP phones, overview 9

Cisco Unified Video Advantage 86

Cisco WebDialer 82

client matter code (CMC) 21

conference calls

Meet-Me 34

security and viewing and removing participants 35

types 32

corporate directory

using from web page 20

using on phone 20

D

Details softkey, viewing multiparty calls 62

Details softkey, viewing multiparty calls with 62, 63

device configuration page 71

dialing, options 19

directed call park 39

directories button 12

directory

corporate 63

personal 63

using from web page 20

using on phone 20

diverting calls to voice-message system 29

Do Not Disturb (DND) 31

E

EM 49

encrypted calls 44

ending a call, options 24

Extension Mobility 49

F

Fast Dials

configuring from web page 73

dialing with 66

feature buttons

directories 12

help 12

messages 12

Services 13

Settings 13

feature menus and button 16

features, availability of 85

features, available on your phone 17

footstand

adjusting 7

button for 12

forced authorization code (FAC) 21

forwarding calls, options 29

G

GPickUp 38

greeting 24

group call pickup 38

H

handset

light strip 13

securing in cradle 6

using 53

hanging up, options 24

Headset

button 13

headset

answering calls 23

hanging up 24

placing calls 19

using 53

headset performance, general 8

help button 12

help, using 16

hold

and transferring 28

using 25

hold reversion feature, reverting calls 25

hookswitch clip, removing 6

hunt groups, logging out 40

I

icons

for call states and lines 14

for lines 14

idle 14

installing, Cisco Unified IP Phone 5

intercom

line idle, icon 14

one-way call, icon 14

placing and receiving calls 35

two-way call, icon 14

intercom line 14

international call logging 20, 63, 67

K

keypad 13

L

language (locale) settings 77

lines

and call forwarding 29, 78

buttons 12

description and number of supported calls 13

icons and call states 14

ring patterns for 78

ring tones for 57

shared 41

text label for 78

using BLF 43

viewing 15

voice message indicator setting for 78

logging out of hunt groups 40

M

Malicious Call Identification 47

MCID 47

Meet-Me conferences 34

menus, using 16

messages

indicator for 58, 69

listening to 69

messages button 12

missed calls, records 61

MLPP, using 47

mobile connect

access to remote destinations 51

enabling 81

setting up access lists 80

mobile voice access 50

multiparty calls

identifying in call logs 62

viewing details 62

viewing details of 62, 63

Mute button 13

mute, using 26

N

Navigation button 13

network configuration data, locating 87

O

on-hook dialing 20

online help, using 16

OPickUp 38

other call pickup, using 38

P

park retrieval prefix 39

password, changing 77

Personal Address Book (PAB)

using from web page 72

using on phone 64

Personal Directory (PD) 64

using from web page 72

phone lines

buttons 12

description and number of supported calls 13

viewing 15

phone screen

adjusting contrast 58

changing language 58

cleaning 16

phone screens

illustration and features 15

phone services

configuring 72

see also User Options web pages 72

PIN, changing 77

placed calls, records 61

placing calls

options 19

pre-dialing (dialing on-hook) 20

prioritizing calls 47

privacy

using 43

privacy, and shared lines 41

programmable buttons

description 12

labels 15

Q

QRT, using 89

Quality Reporting Tool 89

R

received calls, records 61

redialing 19

remote destination 50

creating 81

ring schedule 81

turn off access 51

remote-in-use icon for shared lines 41

resume, using 25

ring patterns, changing 78

ring schedule for remote destinations 81

ring tones, changing 57

ringer

customizing 57

indicator 13

volume for 57

S

safety, warnings 2

SCCP versus SIP protocol 18

secure calls 44

Services button 13

services, subscribing to 75

Session Handoff 26

Settings button 13

shared lines

and remote-in-use icon 41

description 41

with barge 41

with privacy 43

SIP versus SCCP protocol 18

softkey buttons

description 13

labels 15

Speaker

button 13

speakerphone

answering calls 23

hanging up 24

placing calls 19

using 53

speed dial 37

configuring 75

labels 15, 75

using 20

using BLF with 37

status data, locating 87

status line, viewing 15

subscriptions, for phone services 75

suspicious calls, tracing 47

switching between multiple calls 26

switching calls 51

T

tabs, on phone screen 15

TABSynch (Address Book Synchronization Tool) 74

TAPS 7

Tool for Auto-Registered Phones Support 7

transferring, options 28

troubleshooting 87

U

URL dialing, from within a call log 63

User Options web pages

accessing 71

configuring features and services with 72

subscribing to phone services with 75

using on phone 64

V

voice message indicator 69

changing setting for 78

description of 69

voice message service 69

Volume button 13

volume, for phone ringer 57

W

warnings, safety 2

web-based services

configuring 71

see also User Options web pages

WebDialer 20

wideband, headset 54