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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7961G, 7961G-GE, 7941G, and 7941G-GE Release Notes for Firmware Release 8.0(4) SR3A (SCCP and SIP)

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Cisco Unified IP Phone 7961G, 7961G-GE, 7941G, and 7941G-GE Release Notes for Firmware Release 8.0(4) SR3A (SCCP and SIP)

Table Of Contents

Cisco Unified IP Phone 7961G, 7961G-GE, 7941G, and 7941G-GE Release Notes for Firmware Release 8.0(4) SR3A (SCCP and SIP)

Contents

Related Documentation

Installation Notes

Installing Firmware Release 8.0(4) SR3A for SCCP

Firmware Upgrade Issues

Firmware Installation Procedure

Cisco Unified IP Phone Expansion Module 7914

Installing Firmware Release 8.0(4) SR3A for SIP

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines


Cisco Unified IP Phone 7961G, 7961G-GE, 7941G, and 7941G-GE Release Notes for Firmware Release 8.0(4) SR3A (SCCP and SIP)


February 28, 2007

Use these release notes with a Cisco Unified IP Phone 7941G-GE and 7961G-GE running SCCP or SIP firmware release 8.0(4) SR3A.

The SCCP version of firmware release 8.0(4) SR3A is compatible with Cisco Unified CallManager releases 5.0, 4.2, 4.1, 4.0, and 3.3.

The SIP version of firmware release 8.0(4) SR3A is compatible with Cisco Unified CallManager release 5.0.

Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified CallManager release. Navigate from the following documentation URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Cisco Unified CallManager Documentation

Refer to the Cisco Unified CallManager Documentation Guide and other publications specific to your Cisco Unified CallManager release. Navigate from the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

Installation Notes

This section contains these topics:

Installing Firmware Release 8.0(4) SR3A for SCCP

Cisco Unified IP Phone Expansion Module 7914

Installing Firmware Release 8.0(4) SR3A for SIP

Installing Firmware Release 8.0(4) SR3A for SCCP

This section describes how to install firmware release 8.0(4) SR3A for SCCP.

Firmware Upgrade Issues

Note the following firmware upgrade issues:

If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone 7941G-GE or 7961G-GE and want to upgrade to 8.0(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.

If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone 7941G-GE and 7961G-GE and want to upgrade to 8.0(x), you can do so directly. However, expect the upgrade to take twice as long to complete as usual.

Firmware Installation Procedure

Before using the Cisco Unified IP Phone 7941G-GE and 7961G-GE with Cisco Unified CallManager release 3.3 or later, you must install the latest firmware on all Cisco Unified CallManager servers in the cluster.

Before You Begin

If you are upgrading from an earlier firmware version, see the "Firmware Upgrade Issues" section.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone 7941G-GE and 7961G-GE, click one of the following hyperlinks and follow the prompts:

For Cisco Unified CallManager 4.2 and earlier:

cmterm-7941_7961-sccp.8-0-4SR3A.exe

For Cisco Unified CallManager 5.0 and later:

cmterm-7941_7961-sccp.8-0-4SR3A.cop

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and click the appropriate hyperlink.

cmterm-7941_7961-sccp.8-0-4SR3A-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Cisco Unified IP Phone Expansion Module 7914

If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000200 before using the phone to support relevant 8.0(4) SR3A features on your expansion module.

You can download the installation program, which is named cmterm-7914-sccp.5-0-2.exe, and the readme file from Cisco.com at this location:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Installing Firmware Release 8.0(4) SR3A for SIP

Before using the Cisco Unified IP Phone 7941G-GE and 7961G-GE with Cisco Unified CallManager 5.0, you must install the latest firmware on all Cisco Unified CallManager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 Double-click the following hyperlink, and follow the prompts to download the firmware:

cmterm-7941_7961-sip.8-0-4SR3A.cop

Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:

cmterm-7941_7961-sip.8-0-4SR3A-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.


Open Caveats

There are no open caveats for Cisco Unified IP Phone 7941G, 7941G-GE and 7961G, 7961G-GE for firmware release 8.0(4) SR3A.

Resolved Caveats

Table 1 lists Severity 1, 2and 3 defects that are resolved for Cisco Unified IP Phone 7941G-GE and 7961G-GE using the SCCP version of firmware release 8.0(4) SR3A.

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Resolved Caveats for Cisco Unified IP Phone 7941G-GE and 7961G-GE 

Identifier
Headline and Bug Toolkit Link

CSCsh62789

Cisco Unified IP Phone drops Extensible Authentication Protocol (EAP) messages from PC port

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh62789


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html