Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified Communications Manager 6.1
Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE
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Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE

Table Of Contents

Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE


Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE


This appendix provides information about feature support for the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 6.1.

Table B-1 provides a high-level overview of calling features and their support by protocol. This table focuses primarily on end-user calling features and is not intended to represent a comprehensive listing of all available phone features. For details about user interface differences and feature use, refer to the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE User Guide for Cisco Unified Communications Manager 6.1.

This guide is available at this URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

The specific sections that describe the features in the phone user guide are referenced in Table B-1.

Table B-1 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Feature Support by Protocol 

Features
Cisco Unified IP Phones 7961G, 7961G-GE, 7941G, 7941G-GE
For More Information
SCCP
SIP
Calling Features

Abbreviated Dialing

Supported

Supported

"Basic Call Handling—Placing a Call: Additional Options"

Anonymous Call Block

Not supported

Supported

 

Answer Release

Supported

Supported

 

Audible Message Waiting Indicator

Supported

Supported

"Accessing Voice Messages"

Auto Answer

Supported

Supported

"Using a Handset, Headset, and Speakerphone—Using Auto Answer"

Auto-pickup

Supported

Supported

"Advanced Call Handling—Picking Up a Redirected Call on Your Phone"

Auto Dial

 

Supported

Supported

"Basic Call Handling—Placing a Call: Basic Options"

Barge (and cBarge)

Supported

Supported

"Advanced Call Handling—Using a Shared Line"

Block external to external transfer

Supported

Supported

 

Busy Lamp Field (BLF) Call Lists

Supported

Supported

"Advanced Call Handling—Determining if Another Line is Busy or Idle"

Busy Lamp Field (BLF) Speed Dial

Supported

Supported

"Advanced Call Handling—Determining if Another Line is Busy or Idle"

Call Back

Supported

Supported

"Basic Call Handling—Placing a Call: Additional Options"

Call Forward All

Supported

Supported

"Basic Call Handling—Forwarding Calls to Another Number"

Call Forward Busy

Supported

Supported

"Basic Call Handling—Forwarding All Calls to Another Number"

Call Forward Configurable Display

Supported

Supported

 

Call Forward Destination Override

Supported

Supported

 

Call Forward No Answer

Supported

Supported

"Basic Call Handling—Forwarding All Calls to Another Number"

Call Park

Supported

Supported

"Advanced Call Handling—Storing and Receiving Parked Calls"

Call Pickup/Group Call Pickup

Supported

Supported

"Advanced Call Handling—Picking Up a Redirected Call on Your Phone"

Call Recording

Supported

Supported

 

Call Waiting

Supported

Supported

"Basic Call Handling—Answering a Call"

Caller ID

Supported

Supported

"An Overview of Your Phone—Understanding Touch Screen Features" or "An Overview of Your Phone—Understanding Phone Screen Features"

Caller ID Blocking

Supported

Supported

 

Cisco Call Back

Supported

Supported

 

Cisco Unified Communications Manager Assistant

Supported

Supported

 

Client Matter Codes (CMC)

Supported

Not supported

"Basic Call Handling—Placing a Call: Additional Options"

Conference

Supported

Supported

"Basic Call Handling—Making Conference Calls"

Conference List

Supported

Supported

"Basic Call Handling—Making Conference Calls"

Computer Telephony Integration (CTI) Applications

Supported

Some support (such as Call Park, WMI)

Users do not interact with this feature directly. It is configured on Cisco Unified Communications Manager

Configurable Call Forward Display

Supported

Supported

 

Directed Call Park

Supported

Supported

"Advanced Call Handling—Storing and Receiving Parked Calls"

Direct Transfer

Supported

Not supported

 

Do Not Disturb (DND)

Supported

Supported

"Basic Call Handling—Using Do Not Disturb"

Distinctive Ring

Supported

Supported

"Using Phone Settings—Customizing Rings and Message Indicators"

Extension Mobility Service

Supported

Not supported

"Advanced Call Handling—Using Cisco Extension Mobility"

Fast Dial Service

Supported

Supported

"Advanced Call Handling—Speed Dialing"

Forced Authorization Codes (FAC)

Supported

Not supported

"Basic Call Handling—Placing a Call: Additional Options"

Group Call Pickup

Supported

Supported

 

Help System

 

Supported

Supported

"An Overview of Your Phone—Understanding Feature Buttons and Menus"

Hold/Resume

Supported

Supported

"Basic Call Handling—Using Hold and Resume"

Hold Reversion

Supported

Supported

"Basic Call Handling—Using Hold and Resume"

Immediate Divert

Supported

Supported

"Basic Call Handling—Answering a Call"

Immediate Divert—Enhanced

Supported

Supported

"Basic Call Handling—Sending a Call to a Voice Messaging System"

Intercom

Supported

Supported

"Basic Call Handling—Placing or Receiving Intercom Calls"

Join/Select

Supported

Not supported

"Basic Call Handling—Making Conference Calls"

Join Across Lines

Supported

Not Supported

"Basic Call Handling—Making Conference Calls"

Log Out of Hunt Groups

Supported

Supported

"Advanced Call Handling—Logging Out of Hunt Groups"

Malicious Call ID

Supported

Not supported

"Advanced Call Handling—Tracing Suspicious Calls"

Meet-Me Conference

Supported

Supported

"Basic Call Handling—Making Conference Calls"

Message Waiting Indicator

Supported

Supported

 

Mobile Connect

Supported

Supported

 

Mobile Voice Access

Supported

Supported

 

Multilevel Precedence and Preemption (MLPP)

Supported

Not supported

"Advanced Call Handling—Prioritizing Critical Calls"

Multiple Calls per Line Appearance

200

50

"An Overview of Your Phone—Understanding Lines vs. Calls"

Music-on-Hold

Supported

Supported

 

Mute

 

Supported

Supported

"Basic Call Handling—Using Mute"

On-hook Dialing/Pre-Dial

Supported

Supported

"Basic Call Handling—Placing a Call: Basic Options"

Onhook Call Transfer

Supported

Supported

 

Other Group Pickup

Supported

Supported

 

Presence-Enabled Directories

Supported

Supported

 

Private Line Automated Ringdown (PLAR)

Supported

Supported

 

Privacy

Supported

Supported

"Advanced Call Handling—Using a Shared Line"

Programmable Line Keys

 

Supported

Not supported

Feature descriptions throughout phone guide

Quality Reporting Tool (QRT)

Supported

Supported

"Troubleshooting—Using the Quality Reporting Tool"

Redial

Supported

Supported

"Basic Call Handling—Placing a Call: Basic Options"

Ring Setting

Supported

Supported

 

Secure Conferencing

Supported

Supported

"Basic Call Handling—Making Conference Calls"

Services

Supported

Supported

 

Services URL button

Supported

Supported

 

Shared Line

Supported

Supported

"Advanced Call Handling—Using a Shared Line"

Single Button Barge

Supported

Not supported

"Advanced Call-Handling—Using Barge to Add Yourself to a Shared-Line Call"

Silent Monitoring

Supported

Supported

 

Speed Dialing

Supported

Supported

"Advanced Call Handling—Speed Dialing"

Time-of-Day Routing

Supported

Supported

 

Touchscreen Illumination Disabling

Supported

Supported

 

Transfer

Supported

Supported

"Basic Call Handling—Transferring Calls"

Transfer - Direct Transfer

 

Supported

Not supported

"Basic Call Handling—Transferring Calls"

URL Dialing

 

Not supported

Supported

"Using Call Logs and Directories—Using Call Logs"

Video Mode

Supported

Not supported

 

Video Support

Supported

Not supported

"Understanding Additional Configuration Options"

Voice Mail

Supported

Supported

"Accessing Voice Messages" section of the Phone Guide

WebDialer

 

Supported

Supported

"Customizing Your Phone on the Web—Configuring Features and Services on the Web"

Settings

Call Statistics

Supported

Supported

"Troubleshooting Your Phone—Viewing Phone Administrative Data"

Voice Quality Metrics

Supported

Supported

"Troubleshooting Your Phone—Viewing Phone Administrative Data"

Services

SDK Compliance

4.0(1)

4.0(1)

Cisco Unified IP Phone Service Application Development Notes for Release 4.1(3) or later

Directories

Call Logs

Supported

Supported

"Using Call Logs and Directories—Directory Dialing"

Corporate Directories

Supported

Supported

"Using Call Logs and Directories—Directory Dialing"

Personal Directory Enhancements

Supported

Supported

"Using Call Logs and Directories—Directory Dialing"

Supplemental Features and Applications

Cisco Unified Communications Manager Assistant

Supported

Supported

Cisco Unified Communications Manager Assistant User Guide

Cisco Communications Manager 
AutoAttendant

Supported

Supported

Cisco Unified Communications Manager Features and Services Guide

Cisco Unified Communications Manager Attendant Console

Supported

Supported

Cisco Unified Communications Manager Attendant Console User Guide

Cisco IP Phone  Expansion Module 7914

Supported

Not supported

Cisco Unified IP Phone Expansion Module 7914 Guide

Cisco VT Advantage

Supported

Not supported

Cisco VT Advantage User Guide