Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE
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Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

"more" Softkey Timer 4-27

Numerics

802.1X

authentication server 1-21

authenticator 1-21

description 1-7

network components 1-21

supplicant 1-21

Troubleshooting 9-13, 9-14

802.1X Authentication menu

about 4-37

options

Device Authentication 4-41

EAP-MD5 4-41

Device ID   1

Realm   1

Shared Secret   1

802.1X Authentication Status menu

about 4-37

states 4-42

A

abbreviated dialing 5-2

AC adapter

connecting to 3-9

access, to phone settings 3-18, 4-3

access port

configuring 4-14

connecting 3-10

disabled 4-31

forwarding packets to 4-30, 8-10

purpose 3-5

access to phone settings 4-2

Access web page 8-3, 8-10

adding

Cisco Unified IP Phones manually 2-16

Cisco Unified IP Phones using auto-registration 2-14

Cisco Unified IP Phones using auto-registration with TAPS 2-15

Cisco Unified IP Phones using BAT 2-17

users to Cisco Unified CallManager 5-17

Admin. VLAN ID 4-11

Alternate TFTP 4-12

anonymous call bock telephony features

anonymous call block 5-2

authenticated call 1-19

authentication 1-13, 3-17

authentication server, in 802.1X 1-21

Authentication URL 4-22

authenticator, in 802.1X 1-21

auto answer 5-3

Auto Call Select 4-26

Auto Line Select 4-26

auto-pickup 5-3

auto-registration

using 2-14

using with TAPS 2-15

auxiliary VLAN 2-4

B

background image

configuring 6-7

creating 6-5

custom 6-5

List.xml file 6-5

PNG file 6-5, 6-6

barge 1-23, 5-3

BAT (Bulk Administration Tool) 2-17

block external to external transfer 5-4

BootP 1-6

BOOTP Server 4-7

Bootstrap Protocol (BootP) 1-6

Busy Lamp Field speed dial 5-4

C

cable lock

connecting to phone 3-13

call

authenticated 1-19

call display restrictions 5-4

caller ID 5-6

caller id blocking 5-6

call forward

desination override 5-5

display, configuring 5-5

call forward display, configuring 5-7

CallManager 1-5 4-16

CallManager Configuration menu 4-16

call park 5-5

call pickup 5-5

Call Statistics screen 7-1

call waiting 5-6

CAPF (Certificate Authority Proxy Function) 3-18

cell phone interference 1-2

certificate trust list file

See CTL file

Cisco call back 5-6

Cisco Discovery Protocol

See CDP

Cisco Unified CallManager

adding phone to database of 2-13

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-6

Cisco Unified CallManager Administration

adding telephony features using 5-2

Cisco Unified IP Phone

adding manually to Cisco Unified CallManager 2-16

adding to Cisco Unified CallManager 2-13

cleaning 9-24

configuration requirements 1-23

configuring user services 5-16

installation overview 1-23

installation requirements 1-23

modifying phone button templates 5-14

mounting to wall 3-14

registering 2-13

registering with Cisco Unified CallManager 2-14, 2-15, 2-17

resetting 9-17

technical specifications C-1

using LDAP directories 5-13

web page 8-1

cleaning the Cisco Unified IP Phone 9-24

Clear softkey 7-4, 7-13

conference 5-7

configurable call forward display 5-5, 5-7

configuration file

creating 9-7

modifying 6-1

overview 2-9

XmlDefault.cnf.xml 2-9

configuring

from a Cisco Unified IP Phone 4-4

LDAP directories 5-13

overview 1-23

personal directories 5-14

phone button templates 5-14

softkey templates 5-15

user features 5-17

connecting

handset 3-9

headset 3-9

to AC adapter 3-9

to a computer 3-10

to the network 3-10

CTL file

deleting from phone 9-18

requesting 2-12

unlocking 4-38

custom phone rings

about 6-2

creating 6-2, 6-4, 6-7

PCM file requirements 6-4

D

daisy chaining 9-14

data VLAN 2-4

Debug Display web page 8-3, 8-13

Default Router 1-5 4-10

Device Authentication 4-41

device authentication 1-16

Device Configuration menu

displaying 4-2

editing values 4-5

overview 4-2

sub-menus 4-15

Device Information web page 8-2, 8-4

DHCP

description 1-6

troubleshooting 9-9

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

directories button, description of 1-5

Directories URL 4-22

directory numbers, assigning manually 2-16

DNS server

troubleshooting 9-11

verifying settings 9-5

DNS Server 1-5 4-11

documentation

for users A-3

Domain Name 4-8

Domain Name System (DNS) 4-8

Domain Name System (DNS) server 4-11

do not disturb 5-7

DSCP For Call Control 4-33

DSCP For Configuration 4-33

DSCP For Services 4-33

E

EAP-MD5 4-41

editing, configuration values 4-5

encryption 1-13

media 1-17

Erase softkey 9-18

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-30

options

Span to PC Port 4-30

Ethernet Information web page 8-3, 8-10

F

fast dial service 5-7

feature buttons

directories 1-5

help 1-5

messages 1-5

services 1-5

settings 1-5

features

configuring on phone, overview 1-12

configuring with Cisco Unified CallManager, overview 1-11

informing users about, overview 1-12

file authentication 1-16

file format

List.xml 6-5

RingList.xml 6-3

firmware

verifying version 7-15

Firmware Versions screen 7-15

footstand

button, identifying 1-5

using to adjust phone height 3-12

forward 5-4, 5-7

G

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-31

group call pickup 5-8

H

handset 3-9

light strip 1-5

headset

button, identifying 1-5

Headset Enabled 4-27

headset port 3-9

height, adjusting 3-12

help button, description of 1-5

hold 5-8

Host Name 4-8

HTTP

description 1-7

HTTP Configuration menu

about 4-22

options

Authentication URL 4-22

Directories URL 4-22

Idle URL 4-23

Idle URL Time 4-23

Information URL 4-22

Messages URL 4-22

Proxy Server URL 4-23

Services URL 4-22

I

icon

shield 1-13

idle display

timeout 4-23

XML service 4-23

Idle URL 4-23

Idle URL Time 4-23

image authentication 1-16

immediate divert 5-8

Immediate Divert enhanced feature 5-8

Information URL 4-22

installing

Cisco Unified CallManager configuration 3-2

network requirements 3-2

preparing 2-13

requirements, overview 1-23

interference, cell phone 1-2

Internet Protocol (IP) 1-7

IP Address 4-8

IP address, troubleshooting 9-5

K

keypad

description of 1-5

L

language overlays B-1

LDAP directories, using with Cisco Unified IP Phone 5-13

line buttons, identifying 1-4

List.xml file 6-5

Locale Configuration menu

about 4-23, 4-24

options

Network Locale 4-24

Network Locale Version 4-24

User Locale 4-24

User Locale Char Set 4-24

User Locale Version 4-24

Locale Installer B-2

localization

Installing the Cisco Unified CallManager Locale Installer B-2

phone button overlays for B-1

M

MAC address 2-20, 4-7

manufacturing installed certificate (MIC) 1-16

Media Configuration menu

about 4-27

options

Headset Enabled 4-27

Recording Tone 4-28

Recording Tone Duration 4-30

Recording Tone Local Volume 4-29

Recording Tone Remote Volume 4-30

Speaker Enabled 4-27

Video Capability Enabled 4-27

media encryption 1-17

meet-me conference 5-8

messages button, description of 1-5

Messages URL 4-22

message waiting 5-9

metrics, voice quality 7-17, 8-15

MIC 1-16

Model Information screen 7-1

music-on-hold 5-9

mute button, description of 1-5

N

native VLAN 2-4

navigation button, description of 1-5

Network Configuration menu

about 4-7

displaying 4-2

editing values 4-4, 4-5

locking options 4-4

options

Admin. VLAN ID 4-11

Alternate TFTP 4-12

BOOTP Server 4-7

Default Router 1-5 4-10

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

DNS Server 1-5 4-11

Domain Name 4-8

Host Name 4-8

IP Address 4-8

MAC Address 4-7

Operational VLAN ID 4-11

PC Port Configuration 4-14

Subnet Mask 4-8

SW Port Configuration 4-13

TFTP Server 1 4-9

TFTP Server 2 4-10

overview 4-1

unlocking options 4-4

Network Configuration web page 8-2, 8-6

network connections, access port 3-5

network connectivity, verifying 9-4

networking protocol

802.1X 1-7

BootP 1-6

CDP 1-6

DHCP 1-6

HTTP 1-7

IP 1-7

RTCP 1-8

RTP 1-7

SCCP 1-8

SIP 1-8

TCP 1-8

TFTP 1-9

TLS 1-8

UDP 1-9

Network Locale 4-24

Network Locale Version 4-24

network outages, identifying 9-9

network port

configuring 4-13

connecting to 3-10

network requirements, for installing 3-2

network statistics 7-13, 8-10

Network Statistics screen 7-13

Network web page 8-3, 8-10

O

on hook call transfer 5-9

Operational VLAN ID 4-11

other group pickup 5-9

P

padlock icon 4-4

Parameter Value 5-18

PCM file requirements, for custom ring types 6-4

PC Port Configuration 4-14

PC Port Disabled 4-31

personal directories, configuring 5-14

phone button templates

modifying 5-14

phone lines

buttons for 1-4

phones

configuration checklist (table) 1-24

phone settings access 4-2

physical connection, verifying 9-9

PNG file 6-5, 6-6

ports

network, access 3-5

power source

causing phone to reset 9-12

PoE 2-6, 2-7

power injector 2-5, 2-7

presence enabled directories 5-10

privacy 5-10

private line automated ringdown 5-10

Private Line Automated Ringdown (PLAR) 5-10

programmable buttons

description of 1-4

Proxy Server URL 4-23

Q

QoS Configuration menu

about 4-32

options

DSCP For Call Control 4-33

DSCP For Configuration 4-33

DSCP For Services 4-33

QRT softkey 9-20

Quality Reporting Tool (QRT) 5-10, 9-20

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

Recording Tone 4-28

Recording Tone Duration 4-30

Recording Tone Local Volume 4-29

Recording Tone Remote Volume 4-30

redial 5-10

reset, factory 9-19

resetting

basic 9-17

Cisco Unified IP phone 9-17

continuously 9-8

intentionally 9-10

methods 9-17

ring activity 5-11

ringer

indicator for 1-5

RingList.xml file format 6-3

S

SCCP

description 1-8

securing the phone with a cable lock 3-13

security

CAPF (Certificate Authority Proxy Function) 3-18

configuring on phone 3-17

device authentication 1-16

file authentication 1-16

image authentication 1-16

Locally Significant Certificate (LSC) 3-17

media encryption 1-17

signaling authentication 1-16

troubleshooting 9-12

Security Configuration menu

options

802.1X Authentication 4-37

802.1X Authentication Status 4-37

GARP Enabled 4-31

PC Port Disabled 4-31

Security Mode 4-32

Voice VLAN Enabled 4-32

Web Access Enabled 4-32

Security Configuration menu(on Device menu) about 4-31

Security Configuration menu (on Settings menu)
about 4-35

Security Mode 4-32

services

configuring for users 5-16

description 5-11

subscribing to 5-16

services button, description of 1-5

Services URL 4-22

services URL button 5-11

settings button, description of 1-5

Settings menu access 3-18, 4-3

shared line 5-11

shield icon 1-13

signaling authentication 1-16

SIP

description 1-8

softkey buttons

description of 1-5

softkey templates, configuring 5-15

Span to PC Port 4-30

Speaker button

disabling 3-6

Speaker Enabled 4-27

speakerphone

button, identifying 1-5

speed dial

buttons, identifying 1-4

speed dialing 5-2, 5-12

SRST 8-7

startup problems 9-2

startup process

accessing TFTP server 2-12

configuring VLAN 2-11

contacting Cisco Unified CallManager 2-13

loading stored phone image 2-11

obtaining IP address 2-11

obtaining power 2-11

requesting configuration file 2-12

requesting CTL file 2-12

understanding 2-10

statistics

network 8-10

streaming 8-13

Status menu 7-1, 7-3

options

802.1X Authentication Status 7-3

status messages 7-4

Status Messages screen 7-4

Status Messages web page 8-3, 8-13

Stream 0 web page 8-13

Stream 1 web page 8-3, 8-13

Stream 2 web page 8-3, 8-13

Stream 3 web page 8-3, 8-13

streaming statistics 8-13

Subnet Mask 4-8

supplicant, in 802.1X 1-21

switch

Cisco Catalyst 2-3

internal Ethernet 2-3

SW Port Configuration 4-13

T

TAPS (Tool for Auto-Registered Phones Support) 2-15

TCP 1-8

technical specifications, for Cisco Unified IP Phone C-1

telephony features

abbreviated dialing 5-2

auto answer 5-3

auto-pickup 5-3

barge 1-23, 5-3

block external to external transfer 5-4

busy lamp field speed dial 5-4

call display restrictions 5-4

caller ID 5-6

caller id blocking 5-6

call park 5-5

call pickup 5-5

call waiting 5-6

Cisco call back 5-6

conference 5-7

configurable call forward display 5-5, 5-7

do not disturb 5-7

fast dial service 5-7

forward 5-4, 5-7

group call pickup 5-8

hold 5-8

immediate divert 5-8

meet-me conference 5-8

music-on-hold 5-9

on hook call transfer 5-9

other group pickup 5-9

presence enabled directories 5-10

privacy 5-10

private line automated ringdown 5-10

redial 5-10

ring activity 5-11

services 5-11

services URL button 5-11

shared line 5-11

speed dialing 5-12

Time-of-Day Routing 5-12

transfer 5-12

voice messaging system 5-12

TFTP

description 1-9

troubleshooting 9-4

TFTP Server 1 4-9

TFTP Server 2 4-10

Time-of-Day Routing 5-12

TLS 2-9

transfer 5-12

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified CallManager settings 9-6

DHCP 9-9

DNS 9-11

DNS settings 9-5

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-10

physical connection 9-9

security 9-12

services on Cisco Unified CallManager 9-6

TFTP settings 9-4

VLAN configuration 9-10

U

UI Configuration menu

options

Auto Call Select 4-26

Auto Line Select 4-26

uncompressed wideband 1-1

Unlock softkey 4-39

User Datagram Protocol

See UDP

User Locale 4-24

User Locale Char Set 4-24

User Locale Version 4-24

User Options web page

description 5-17

giving users access to 5-17, A-2

specifying options that appear 5-18

users

accessing voice messaging system A-4

adding to Cisco Unified CallManager 5-17

configuring personal directories A-5

documentation for A-3

providing support to A-2

required information A-1

subscribing to services A-4

V

verifying

firmware version 7-15

Video Capability Enabled 4-27

VLAN

auxiliary, for voice traffic 2-4

configuring 4-11

configuring for voice networks 2-3

native, for data traffic 2-4

verifying 9-10

VLAN, interaction with 2-3

voice messaging system 5-12

voice messaging system, accessing A-4

voice quality metrics 7-17, 8-15

voice VLAN 2-4

Voice VLAN Enabled 4-32

volume button, description of 1-5

W

wall mounting, Cisco Unified IP Phone 3-14

Web Access Enabled 4-32

web page

about 8-1

Access 8-3, 8-10

accessing 8-2

Debug Display 8-3, 8-13

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-3, 8-10

Network 8-3, 8-10

Network Configuration 8-6

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-3, 8-13

Stream 0 8-13

Stream 1 8-3, 8-13

Stream 2 8-3, 8-13

Stream 3 8-3, 8-13

Wideband Headset setting 6-8

X

XmlDefault.cnf.xml 2-9