Table of Contents
This firmware release is compatible with Cisco Unified Communications Manager releases 8.x, 7.1, 7.0, 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco Unified CallManager release 3.3.
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 7.1 or earlier, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note You cannot upgrade to firmware release 8.1(2)SR2 directly from firmware release 8.0(5) or an earlier release. Upgrade to firmware release 8.1(1) first, then upgrade from release 8.1(1) to release 8.1(2)SR2.
Step 10 Double-click one of the downloadable files in Step 1 and click the Readme hyperlink, under the Additional Information section, which contains installation instructions for the corresponding firmware:
Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
- Administrative tasks, such as an internal port scan or security scan
- Attacks that occur on your network, such as a Denial of Service attack
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Table 1 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.1(2) SR2.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the “Using Bug Toolkit” section.
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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