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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(6)

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Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(6) (SCCP)

Table Of Contents

Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(6) (SCCP)

Contents

Related Documentation

Installation Notes

Important Notes

Hookswitch Timer is Too Short

No Dial Tone or Alert Signal with Cisco Unified Communications Manager 3.(x)

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview


Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(6) (SCCP)


July 09, 2007

Use these release notes with a Cisco Unified IP Phone 7960G and 7940G running SCCP firmware release 8.0(6). This firmware release is compatible with Cisco Unified Communications Manager releases 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, and 4.0.

Contents

These release notes provide the following information:

Related Documentation

Installation Notes

Important Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Installation Notes

Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 4.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Phone 7960G and 7940G, select one of the following files and follow the prompts:

For Cisco Unified Communications Manager 4.3, 4.2, 4.1, and 4.0:

cmterm-7960-7940-sccp.8-0-6.exe

For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):

cmterm-7960-7940-sccp.8-0-6.cop

For Cisco Unified Communications Manager 5.0(4) and later:

cmterm-7960-7940-sccp.8-0-6.cop.sgn

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and select this file:

cmterm-7960-7940-sccp.8-0-6-readme.htm

Follow the instructions in the Readme file to install the firmware.


Important Notes

This section contains these topics:

Hookswitch Timer is Too Short

No Dial Tone or Alert Signal with Cisco Unified Communications Manager 3.(x)

Hookswitch Timer is Too Short

CSCsi50585—Hookswitch timer is too short on Cisco Unified IP Phone 7940. The debounce timer for the Cisco Unified IP Phone 7960G and 7940G, is increased from 100 msec to 200 msec, to eliminate call loss when performing quick, on-hook operations. Refer to Table 1 for more information on resolved defects.

No Dial Tone or Alert Signal with Cisco Unified Communications Manager 3.(x)

CSCsj84236—Dial Tone and Ring Back on Cisco Unified IP Phone 7960G and 7940G is not compatible with Cisco Unified Communications Manager 3.(x). For more information, refer to Using Bug Toolkit.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.


Open Caveats

There are no open defects for firmware release 8.0(6).

Resolved Caveats

Table 1 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.0(6).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the Using Bug Toolkit.

Table 1 Resolved SCCP Caveats for Cisco Unified IP Phone 7960G and 7940G  

Identifier
Headline and Bug Toolkit

CSCsh85947

No audio after high delay or jitter on network with G.729

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh85947

CSCsh89961

Choppy audio or jitter in incoming Realtime Transport Protocol (RTP) to Cisco Unified IP Phone 7960G causes one-way audio

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh89961

CSCsi18540

In speakerphone disabled state, 'Dial' softkey is active in a scenario

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi18540

CSCsi55407

Cisco Unified IP Phone stops playing alerting tone after playing call waiting tone

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi55407

CSCsj09232

Cisco Unified IP Phone stuck in a loop in the Personal Address Book

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj09232

CSCsj16673

Cisco Unified IP Phone does not play alerting tone in certain transfer scenario

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj16673


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.