Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified CallManager 5.0 (SIP)
Configuring Network Settings on the Cisco Unified IP Phone
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Configuring Settings on the Cisco Unified IP Phone

Table Of Contents

Configuring Settings on the Cisco Unified IP Phone

Configuration Menus on the Cisco Unified IP Phone

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Network Configuration Menu

Overview of Network Configuration Options

Viewing and Editing Options on the Network Configuration Menu

Cisco Unified CallManager Options

SIP Configuration Menu

Line Configuration Menu

Localization Menu

SNTP Configuration menu

XML URLs Menu

Security Configuration Menu


Configuring Settings on the Cisco Unified IP Phone


The Cisco Unified IP Phone includes many configurable settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.

This chapter includes the following topics:

Configuration Menus on the Cisco Unified IP Phone

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Network Configuration Menu

SIP Configuration Menu

Localization Menu

XML URLs Menu

Security Configuration Menu

Configuration Menus on the Cisco Unified IP Phone

The Cisco Unified IP Phone 7960G/7940G includes the following configuration menus:

Network Configuration Menu—Provides options for viewing an making a variety of network settings

SIP Configuration Menu—Displays information that relates to the configurable parameters for the lines and SIP parameters on the phone

Localization Menu—Lets you configure time, date, time zone, and option parameters for the phone, and provides access to SNTP settings

XML URLs Menu—Displays the URLs of the servers from which the phone obtains services and directories

Security Configuration Menu—Lets you enter the key that encrypts the phone configuration file

Displaying a Configuration Menu

To display a configuration menu, perform these steps.

Procedure


Step 1 Press the Settings button to access the Settings menu.

Step 2 Perform one of these actions to display the configuration menu that you want:

Use the Navigation button to select the desired menu and then press the Select softkey.

Use the keypad on the phone to enter the number that corresponds to the menu.


To exit the Settings menu or a submenu, press the Exit softkey.


Note You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified CallManager Administration Phone Configuration page. The Settings Access field accepts these values:

Enabled—Allows access to the Settings menu.

Disabled—Prevents access to the Settings menu.

Restricted—Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.

If you cannot access an option on the Settings menu, check the Settings Access field. For more information, see the Cisco Unified CallManager Administration Guide.


Related Topics

Unlocking and Locking Options

Editing Values

Overview of Network Configuration Options

Network Configuration Menu

SIP Configuration Menu

Unlocking and Locking Options

Configuration options that can be changed from a phone are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.

When options are inaccessible for modification, a locked padlock icon appears on the configuration menus. When options are unlocked and accessible for modification, an unlocked padlock icon appears on these menus.

To unlock or lock options, perform the following steps.

Before you Begin

Set the phone password with the phone_password parameter in the phone-specific configuration file.

Procedure


Step 1 To unlock the phone, perform these actions:

a. Press Settings > Unlock Config. The password prompt appears.

b. Enter a phone password. The phone unlocks, and the unlock icon displays on the LCD.

For information about entering a password, see the "Editing Values" section.


Note The Unlock Config menu choice changes to Lock Config and the configuration remains unlocked while you work within it. When you exit the configuration menu, the configuration automatically relocks.


Step 2 To relock the phone, press the Lock Config or the Back softkey.


Related Topics

Unlocking and Locking Options

Editing Values

Overview of Network Configuration Options

Network Configuration Menu

SIP Configuration Menu

Editing Values

When you edit the value of an option setting on a configuration menu or enter a password, follow these guidelines:

Use the keys on the telephone keypad to enter numbers and letters.

If a value can accept numbers and letters, a softkey that toggles between Number and Alpha becomes available. Press the Number softkey to enter numbers, and press the Alpha softkey to enter letters.

To enter letters using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for "c." After you pause, the cursor automatically advances to allow you to enter the next letter.

To enter a period (for example, in an IP address), press the . (period) softkey.

Press the >> softkey to move the cursor one character to the right. Press the << softkey to move the cursor one character to the left.

To correct a mistake, press the <-- softkey to delete the character to the left of the cursor.

Press the Cancel softkey before pressing the Save softkey or the Accept softkey to discard any changes that you have made.


Note The Cisco Unified IP Phone provides several methods that you can use to reset or restore option settings, if necessary. For more information, see the "Resetting or Restoring the Cisco Unified IP Phone" section.


Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Overview of Network Configuration Options

Network Configuration Menu

SIP Configuration Menu

Network Configuration Menu

The Network Configuration menu contains options for viewing and making a variety of network settings.

For information about how to access the Network Configuration menu, see the "Displaying a Configuration Menu" section.

Related Topics

Displaying a Configuration Menu

Viewing and Editing Options on the Network Configuration Menu

Overview of Network Configuration Options

The settings that you can change on a phone's Network Configuration menu fall into several categories, as shown in Table 4-1. For a detailed explanation of each setting and instructions for changing them, see the "Network Configuration Menu" section.


Note There are several options on the Network Configuration menu that are for display only or that you can configure from Cisco Unified CallManager. These options are also described in the "Network Configuration Menu" section.


Table 4-1 Categories of Network Configuration Settings 

Category
Description
Option on Network Configuration Menu

DHCP settings

Dynamic Host Configuration Protocol (DHCP) automatically assigns IP address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default.

DHCP Enabled

DHCP Address Released

IP settings

If you do not use DHCP in your network, you can make IP settings manually.

IP Address

Default Router 1-5

Subnet Mask

Domain Name

DNS Server 1-5

Port settings

Allow you to set the speed and duplex of the network and access ports.

SW Port Configuration

PC Port Configuration

TFTP settings

If you do not use DHCP to direct the phone to a TFTP server, you must manually assign a TFTP server. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP.

TFTP Server 1

Alternate TFTP Server

TFTP Server 2

VLAN settings

Allow you to change the administrative VLAN used by the phone.

Admin. VLAN Id


Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Network Configuration Menu

Viewing and Editing Options on the Network Configuration Menu

Table 4-2 describes the options on the Network Configuration menu and, where applicable, explains how to change them.

Before you can change an option on this menu, you must unlock options as described in the "Unlocking and Locking Options" section. The Edit, Yes, or No softkeys for changing network configuration options appear on the Cisco Unified IP Phones 7960G/7940G only if options are unlocked.

For information about the keys that you can use to edit options, see the "Editing Values" section.

Table 4-2 Network Configuration Menu Options 

Option
Description
To Change

DHCP Server

IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IP address.

Display only—cannot configure.

MAC Address

Unique Media Access Control (MAC) address of the phone.

Display only—cannot configure.

Host Name

Unique host name that the DHCP server assigned to the phone.

Display only—cannot configure.

Domain Name

Name of the Domain Name System (DNS) domain in which the phone resides. You can overwrite this value if the Alternate Domain option is set to Yes.

Display only—cannot configure.

IP Address

Internet Protocol (IP) address of the phone.

If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.

Display only—cannot configure.

Subnet Mask

Subnet mask used by the phone.

Display only—cannot configure.

TFTP Server

Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use this option.

If you set the Alternate TFTP option to yes, you must enter a non-zero value for the TFTP Server 1 option.

If the primary TFTP server is not listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 1 option. In this case, the phone will delete the CTL file when you save changes to the TFTP Server option.

For information about the CTL file, refer to Cisco Unified CallManager Security Guide.

Display only—cannot configure.

Dynamic TFTP Server

Dynamic TFTP server used by the phone.

Display only—cannot configure.

Default Router 1

Default Router 2

Default Router 3

Default Router 4

Default Router 5

Default router used by the phone (Default Router 1) and optional backup routers (Default Router 2-5.)

Display only—cannot configure.

DNS Server 1

DNS Server 2

DNS Server 3

DNS Server 4

DNS Server 5

Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2-5) used by the phone.

Display only—cannot configure.

Dynamic DNS Server 1

Dynamic DNS Server 2

Not applicable in a Cisco Unified CallManager environment.

Operational VLAN Id

Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.

If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN.

If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option is blank.

Display only—cannot configure.

Admin VLAN Id

Auxiliary VLAN in which the phone is a member.

Used only if the phone does not receive an auxiliary VLAN from the switch, ignored otherwise.

1. Scroll to the Admin. VLAN Id option, press the Edit softkey, and then enter a new Admin VLAN setting.

2. Press the Accept softkey and then press the Save softkey.

CallManager 1

CallManager 2

CallManager 3

CallManager 4

CallManager 5

Cisco Unified CallManager servers that are available for processing calls from this phone, in prioritized order.

For more information, see the "Cisco Unified CallManager Options" section.

Display only—cannot configure.

Network Media Type

Speed and duplex of the network port (labelled 10/100 SW on the phone). Valid values:

Auto—Auto Negotiate

Full100—100-BaseT/full duplex

Half100—100-BaseT/half duplex

FUll0—10-BaseT/full duplex

Half10f—10-BaseT/half duplex0

If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate.

Display only—cannot configure.

Network Port 2 Device Type

Type of device that is connected to the access port (labelled 10/100 PC on the phone). Valid values:

Hub/Switch—Used for a network or switch

PC—Used for a PC

Note If the value of this option is PC, the port can be connected only to a PC. If you are not sure about the device, use the Hub/Switch value. Specifying the PC value and then connecting a switch to the port results in spanning-tree loops and network confusion.

Display only—cannot configure.

DHCP Enabled

Indicates whether DHCP is being used by the phone.

Display only—cannot configure.

DHCP Address Released

Releases the IP address assigned by DHCP.

Display only—cannot configure.

Alternate TFTP

Indicates whether the phone is using an alternative TFTP server. If you set this option to Yes, you must enter a value for TFTP Server 1.

Display only—cannot configure.

Erase Configuration

Changes these settings to their default values: Network Configuration menu settings (including password), Device Configuration menu settings, volume settings, and contrast settings.

Display only—cannot configure.

HTTP Proxy Addr

Not applicable in a Cisco Unified CallManager environment.

HTTP Proxy Port

Not applicable in a Cisco Unified CallManager environment.

GARP Enabled

Indicates whether the phone learns MAC addresses from Gratuitous Address Resolution Protocol (ARP) responses. Disabling the phone's ability to accept Gratuitous ARP will prevent applications that use this mechanism to monitor and record voice streams from working. If voice monitoring is not desired, set this option to No (disabled).

Use Cisco Unified CallManager to modify.


Cisco Unified CallManager Options

The CallManager 1 through CallManager 5 options on the Network configuration menu show the host names or IP addresses, in prioritized order, of the Cisco Unified CallManager servers that the phone can register to. An option can also show the IP address of an SRST router that is capable of providing limited Cisco Unified CallManager functionality, if such a router is available.

For an available server, an option will show the Cisco Unified CallManager server IP address and one of the following states:

Active—Cisco Unified CallManager server from which the phone is currently receiving call-processing services.

Standby—Cisco Unified CallManager server to which the phone switches if the current server becomes unavailable.

Blank—No current connection to this Cisco Unified CallManager server.

An option may also include one of more of these designations:

SRST—Indicates Survivable Remote Site Telephony (SRST) designation, which indicates an SRST router capable of providing Cisco Unified CallManager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified CallManager servers become unreachable. The SRST Cisco Unified CallManager always appears last in the list of servers, even if it is active.


Note After a failover to a SRST router, the phone will monitor the links to the Cisco Unified CallManager servers that the phone can register to. When a server has been available for two minutes, by default, the phone will fall back from the router to that server. You can change this default time by specifying another value for the Connection Monitor Duration parameter in Cisco Unified CallManager Administration. For more information, refer to Cisco Unified CallManager Administration Guide.


TFTP designation—Indicates that the phone was unable to register with a Cisco Unified CallManager listed in its configuration file and it registered with the TFTP server instead.

Related Topics

Displaying a Configuration Menu

Unlocking and Locking Options

Editing Values

Overview of Network Configuration Options

SIP Configuration Menu

The SIP Configuration menu displays information that relates to the configurable parameters for the lines and SIP parameters on the phone.

For information about how to access the SIP Configuration menu, see the "Displaying a Configuration Menu" section.

Before you can change an option on this menu, you must unlock options as described in the "Unlocking and Locking Options" section. The Edit, Yes, or No softkeys for changing configuration options appear on the Cisco Unified IP Phones 7960G/7940G only if options are unlocked.

For information about the keys you can use to edit options, see the "Editing Values" section.

Table 4-3 describes the options on the SIP Configuration menu and, where applicable, explains how to change them.

Table 4-3 SIP Configuration Menu Options 

Option
Description
To Change

Line x Settings

Displays the Line Configuration menu for the selected line. For more information, see the "Line Configuration Menu" section

Messages URI

URL of the server from which the phone obtains message services.

Use Cisco Unified CallManager to modify.

Preferred Codec

Displays the codec to use when a call is initiated.

Valid values are none, g711ulaw, g711alaw, and g729a.

1. Scroll to the Preferred Codec option and then press the Change softkey until the desired codec is displayed.

2. Press the Save softkey.

Out of Band DTMF

Displays the configuration of the out-of-band signaling (for tone detection on the IP side of a gateway). The Cisco Unified IP Phone (SIP) supports out-of-band signaling using the AVT tone method.

Valid values are none, avt, and avt_always.

1. Scroll to the Out of Band DTMF option and then press the Change softkey until the desired value is displayed.

2. Press the Save softkey.

Register with Proxy

Not applicable in a Cisco Unified CallManager environment.

Register Expires

Displays the amount of time, in seconds, after which a registration request expires.

Display only—do not configure.

TFTP Directory

Displays the IP address of the TFTP server.

1. Scroll to the TFTP Directory option, press the Edit softkey, and then enter the desired value.

2. Press the Accept softkey.

3. Press the Save softkey.

Phone Label

Displays the text that is displayed on the top right status line of the LCD on the phone. This text is for end-user display only and has no effect on caller denazification or messaging.

Use Cisco Unified CallManager to modify.

Enable VAD

Displays if voice activation detection (VAD) is enabled.

1. Scroll to the Enable VAD option and then press the Yes or the No softkey to change the setting.

2. Press the Save softkey.

VOIP Control Port

Displays the UDP ports used for SIP messages.

1. Scroll to the VOIP Control Port option, press the Edit softkey, and then enter the desired value.

2. Press the Accept softkey.

3. Press the Save softkey.

Start Media Port

Displays the start Real-Time Transport Protocol (RTP) range for media.

1. Scroll to the Start Media Port option, press the Edit softkey, and then enter the desired value.

2. Press the Accept softkey.

3. Press the Save softkey.

End Media Port

Displays the end Real-Time Transport Protocol (RTP) range for media.

1. Scroll to the End Media Port option, press the Edit softkey, and then enter the desired value.

2. Press the Accept softkey.

3. Press the Save softkey.

Backup Proxy

Not applicable in a Cisco Unified CallManager environment.

Backup Proxy Port

Not applicable in a Cisco Unified CallManager environment.

Emergency Proxy

Not applicable in a Cisco Unified CallManager environment.

Emergency Proxy Port

Not applicable in a Cisco Unified CallManager environment.

Outbound Proxy

Not applicable in a Cisco Unified CallManager environment.

Outbound Proxy Port

Not applicable in a Cisco Unified CallManager environment.

NAT Enabled

Displays if Network Address Translation (NAT) is enabled.

1. Scroll to the NAT Enabled option and then press the Yes or the No softkey to change the setting.

2. Press the Save softkey.

NAT Address

Displays the WAN IP address of the NAT or firewall server.

1. Scroll to the NAT Address option, press the Edit softkey, and then enter the desired IP Address.

2. Press the Accept softkey.

3. Press the Save softkey.

Call Statistics

Displays if call statistics are enabled on the phone.

1. Scroll to the Call Statistics option and then press the Yes or the No softkey to change the setting.

2. Press the Save softkey.


Line Configuration Menu

The Line Configuration menu displays information that relate to the configurable parameters for the lines in your phone. To access this menu, choose the appropriate Line x Settings option from the SIP Configuration menu. For more information, see the "SIP Configuration Menu" section.

Table 4-4 describes the options in the Line Configuration menu.

Table 4-4 Line Configuration Menu Options 

Option
Description
To Change

Name

Displays the number, user name, or SIP URI that the line uses when registering.

Use Cisco Unified CallManager to modify.

Short Name

Displays the short name configured for the line.

Use Cisco Unified CallManager to modify.

Authentication Name

Displays the name used by the phone for authentication if a registration is challenged by the proxy server during initialization.

Use Cisco Unified CallManager to modify.

Authentication Password

Displays the password used by the phone for authentication if a registration is challenged by the proxy server during initialization.

Use Cisco Unified CallManager to modify.

Display Name

Displays the identification the phone uses for display for caller identification purposes.

Use Cisco Unified CallManager to modify.

Proxy Address

Not applicable in a Cisco Unified CallManager environment.

Proxy Port

Not applicable in a Cisco Unified CallManager environment.


Localization Menu

The Localization menu displays information about time, date, time zone, and option parameters that are configured for the phone. It also provides access to SNTP settings.

For information about how to access the Localization menu, see the "Displaying a Configuration Menu" section.

Before you can change an option on this menu, you must unlock options as described in the "Unlocking and Locking Options" section. The Edit, Yes, or No softkeys for changing network configuration options appear on the Cisco Unified IP Phones 7960G/7940G only if options are unlocked.

For information about the keys you can use to edit options, see the "Editing Values" section.

Table 4-5 describes the options on the SIP Configuration menu and, where applicable, explains how to change them.

Table 4-5 Localization Menu Options 

Option
Description
To Change

Time format 24hr

Displays the time format that is configured on the phone. If set to Yes, the phone displays the time in a 24 hour format. If set to No, the phone displays the time in a 12 hour format.

Use Cisco Unified CallManager to modify.

Date format

Displays the time format that is configured on the phone.

Valid values are M/D/Y, D/M/Y, Y/M/D, Y/D/M, Y-M-D, and YY-M-D.

Use Cisco Unified CallManager to modify.

Time zone

Displays the time zone that is configured on the phone.

When you change this value, a description of the new value appears on the line above the softkeys.

Use Cisco Unified CallManager to modify.

Language

Displays the language that is configured on the phone.

Note The phones support English only.

Use Cisco Unified CallManager to modify.

SNTP Settings

Displays the SNTP Configuration menu. For more information, see the "SNTP Configuration menu" section

Use Cisco Unified CallManager to modify.


SNTP Configuration menu

The SNTP Configuration menu displays information about Simple Network Time Protocol (SNTP) settings for the phone. To access this menu, choose the SNTP Settings option from the Localization menu. For more information, see the "Localization Menu" section.

Table 4-6 describes the options in the Line Configuration menu.

Table 4-6 SNTP Configuration Menu Options 

Option
Description
To Change

SNTP Server

Displays the IP address of the SNTP server used by the phone.

Use Cisco Unified CallManager to modify.

SNTP Mode

Displays the SNTP mode used by the phone.

Valid values are:

Unicast—Phone obtains SNTP data from the configured SNTP server

Multicast—Phone obtains SNTP data from multiple servers

Anycast—Phone obtains SNTP data from any SNTP server that responds

DirectedBroadcast—Phone send a broadcast request to the network and uses the SNTP values that it obtains from the server that responds

1. Scroll to the SNTP Mode option and then press the Change softkey until the desired mode is displayed.

2. Press the Save softkey.

DST Auto Adjust

Displays if the time display on the phone automatically adjusts for daylight savings time (YES or NO).

1. Scroll to the DST Auto Adjust option and then press the Yes or the No softkey to change the setting.

2. Press the Save softkey.


XML URLs Menu

The XML URLs menu displays the URLs of the servers from which the phone obtains various information.

For information about how to access the XML URLs menu, see the "Displaying a Configuration Menu" section.

Table 4-7 describes the options on the XML Services Configuration menu.

Table 4-7 XML URLs Options 

Option
Description
To Change

Services URL

Press the Select softkey to display the URL of the server from which the phone obtains Cisco Unified IP Phone services.

Use Cisco Unified CallManager to modify.

Directories URL

Press the Select softkey to display URL of the server from which the phone obtains directory information.

Use Cisco Unified CallManager to modify.


Security Configuration Menu

The Security Configuration menu lets you set the encryption key used by the phone.

For information about how to access the Security Configuration menu, see the "Displaying a Configuration Menu" section.

To enter a configuration key, perform these steps:

Procedure


Step 1 Unlock options as described in the "Unlocking and Locking Options" section.

Step 2 From the Security Configuration menu, press the Select softkey.

Step 3 Enter a new encryption key.

For information about the keys you can use to edit options, see the "Editing Values" section. In addition, you can use these softkeys when you enter an encryption key:

more—See additional softkeys

Clear—Erase all characters from the cursor position to the end of the line.

Step 4 Press the Accept softkey.