Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified CallManager 5.0 (SIP)
Index
Downloads: This chapterpdf (PDF - 346.0KB) The complete bookPDF (PDF - 2.67MB) | Feedback

Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - V - W - X -

Index

Symbols

? button 1-4

Numerics

10/100 PC port 3-5, 4-11

10/100 SW port 3-5, 4-11

A

AC adapter, connecting to 3-9

access, to phone settings 4-3

access port

configuring 4-11

connecting 3-9

purpose 3-5

adding

Cisco Unified IP Phones manually 2-12

Cisco Unified IP Phones using auto-registration 2-11

Cisco Unified IP Phones using BAT 2-13

users to Cisco Unified CallManager 5-8

adjusting, phone placement 3-11

Admin VLAN Id option 4-10

Alternate TFTP option 4-12

anonymous call block 5-3

audience, for this document xi

authentication 1-11, 3-15

auto answer (intercom) 5-3

auto-registration

using 2-11

auxiliary VLAN 2-4

B

BAT (Bulk Administration Tool) 2-13

BootP 1-5

Bootstrap Protocol (BootP) 1-5

button

? (help) 1-4

directories 1-4

headset 1-4

line 1-3

messages 1-4

mute 1-4

navigation 1-5

services 1-4

settings 1-4

speaker 1-4

speed dial 1-3

volume 1-4

C

caller ID blocking 5-3

call forward all 5-3

call hold ringback 5-3

CallManager 1-5 option 4-10, 4-12

call waiting 5-3

caution, cell phone interference 1-2

CDP 1-5

cell phone, interference 1-2

certificate trust list file

See CTL file

Cisco Discovery Protocol

See CDP

Cisco Unified CallManager

adding phone to database of 2-10

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 7-6

Cisco Unified CallManager Administration

adding phones using 2-12

adding telephony features using 5-2

Cisco Unified IP Phone

adding manually to Cisco Unified CallManager 2-12

adding to Cisco Unified CallManager 2-10

cleaning 7-19

configuration checklist 1-14

configuring user services 5-7

installation checklist 1-18

installation procedure 3-8

modifying phone button templates 5-6

mounting to wall 3-12

registering 2-10

registering with Cisco Unified CallManager 2-11, 2-13

resetting 7-17

supported networking protocols 1-5

technical specifications C-1

troubleshooting 7-1

using LDAP directories 5-5

Cisco Unified IP Phone 7940G

features 1-3

figure 1-3

Cisco Unified IP Phone 7960G

features 1-2

figure 1-2

cleaning the Cisco Unified IP Phone 7-19

codec

mismatch 7-15

support 1-1

conference 5-3

configuration file

creating 7-7

overview 2-6

secure 2-7

XmlDefault.cnf.xml 2-7

configuration menu

displaying 4-2

editing options 4-5

configuration settings, restoring 7-17

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-5

phone button templates 5-6

startup network settings 3-14

user features 5-8

connecting

handset

connecting 3-8

headset 3-8

to AC adapter 3-9

to a computer 3-9

to the network 3-9

CTL file, requesting 2-9

D

daisy-chaining 7-13

data VLAN 2-4

Default Router 1-5 option 4-9

DHCP

description 1-6

troubleshooting 7-10

DHCP Address Released option 4-11

DHCP Enabled option 4-11

DHCP Server option 4-8

directories button 1-4

Directories URL 4-21

directory numbers, assigning manually 2-12

DNS server

troubleshooting 7-11

verifying settings 7-6

DNS Server 1-5 option 4-9

documentation

additional xiii

for users A-2

Domain Name option 4-8

do not disturb 5-4

Dynamic DNS Server 1-2 option 4-10

Dynamic Host Configuration Protocol

See DHCP

Dynamic TFTP Server option 4-9

E

editing, configuration values 4-5

encrypted configuration file 1-13

encryption, description 1-11

Erase Configuration option 4-12

error messages, used for troubleshooting 7-4

F

factory reset 7-17

features

configuring on phone, overview 1-10

configuring with Cisco Unified CallManager, overview 1-9

informing users about, overview 1-10

figure

Cisco Unified IP Phone 7940G 1-3

Cisco Unified IP Phone 7960G 1-2

Cisco Unified IP Phone 7960G/7940G cable connections 3-10

Cisco Unified IP Phone wall mount 3-13

firmware, verifying version 6-3

Firmware Versions screen 6-3

footstand

adjustment button 1-4

using to adjust phone height 3-11

G

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

H

handset 3-8

connecting 3-5

light strip 1-3

headset

audio quality 3-6

button 1-4

connecting 3-7

disabling 3-7

support 3-6

using 3-7

headset port 3-8

height, adjusting 3-11

hook switch contacts 7-16

Host Name option 4-8

HTTP, description 1-6

HTTP Configuration menu

options

Directories URL 4-21

HTTP Proxy Addr option 4-12

HTTP Proxy Port option 4-12

I

image authentication 1-12

installing

Cisco Unified CallManager configuration 3-2

network requirements 3-2

preparing 2-10

procedure 3-8

interference, cell phone 1-2

Internet Protocol (IP) 1-6

IP address, troubleshooting 7-5

IP Address option 4-8

K

keypad 1-5

L

LDAP directories, using with Cisco Unified IP Phone 5-5

light strip, on handset 1-3

line button 1-3

loopback condition 7-16

M

MAC address 2-16

MAC Address option 4-8

messages button 1-4

mute button 1-4

N

native VLAN 2-4

navigation button 1-5

network configuration, resetting 4-12, 7-17

Network Configuration menu

Admin VLAN Id option 4-10

Alternate TFTP option 4-12

CallManager 1-5 option 4-10, 4-12

Default Router 1-5 option 4-9

DHCP Address Released option 4-11

DHCP Enabled option 4-11

DHCP Server option 4-8

DNS Server 1-5 option 4-9

Domain Name option 4-8

Dynamic DNS Server 1-2 option 4-10

Dynamic TFTP Server option 4-9

editing values 4-3

Erase Configuration option 4-12

Host Name option 4-8

HTTP Proxy Addr option 4-12

HTTP Proxy Port option 4-12

IP Address option 4-8

locking options 4-3

MAC Address option 4-8

Network Media Type option 4-11

Network Port 2 Device Type option 4-11

Operational VLAN Id option 4-10

Subnet Mask option 4-8

TFTP Server 1 option 4-9

unlocking options 4-3

network connection, moving 7-14

network connections, access port 3-5

network connectivity, verifying 7-4

networking protocol

BootP 1-5

CDP 1-5

DHCP 1-6

HTTP 1-6

IP 1-6

RTP 1-6

SDP 1-7

SIP 1-7

TCP 1-7

TFTP 1-7

UDP 1-7

networking protocols, supported 1-5

Network Media Type option 4-11

network outages, identifying 7-9

network port

configuring 4-11

connecting to 3-9

purpose 3-5

Network Port 2 Device Type option 4-11

network requirements, for installing 3-2

network settings, startup configuration 3-14

network statistics 6-2

Network Statistics screen 6-2

O

Operational VLAN Id option 4-10

P

padlock icon 4-3

Personal Directory 5-6

phone button templates

7940, default template 5-7

7960, default template 5-7

modifying 5-6

phone hardening 1-13

phone screen 1-3

physical connection, verifying 7-9

PLAR

See private line automated ringdown

plugging in Cisco Unified IP Phone 3-8

PoE 2-4, 2-5

power

external 2-5

guidelines 2-5

outage 2-5

PoE 2-4, 2-5

providing to phone 2-4

power cycle 7-7, 7-12

power over Ethernet

See PoE

private line automated ringdown 5-4

R

Real-Time Transport Protocol

See RTP

redial

description 5-4

resetting

Cisco Unified IP phone 7-17

continuously 7-8

intentionally 7-10

to factory values 7-17

RFC interoperability 1-1

ringer, indicator for 1-3

RTP 1-6

S

SDP, description 1-7

security

configuring on phone 3-15

encrypted configuration file 1-13

image authentication 1-12

Locally Significant Certificate (LSC) 3-15

phone hardening 1-13

secure configuration file 2-7

troubleshooting 7-12

services

configuring for users 5-7

description 5-4

subscribing to 5-7

services button 1-4

services URL button 5-5

settings button 1-4

Settings menu access 4-3

shared line 5-5

SIP, description 1-7

softkey buttons, description 1-5

speaker button

description 1-4

disabling 3-5

speed dial button 1-3

speed dial lines 5-5

SRST 4-13

startup problems 7-2

startup process

accessing TFTP server 2-9

configuring VLAN 2-8

contacting Cisco Unified CallManager 2-10

loading stored phone image 2-8

obtaining IP address 2-8

obtaining power 2-8

requesting configuration file 2-9

requesting CTL file 2-9

understanding 2-7

verifying 3-13

statistics, network 6-2

status messages 6-2

Status Messages screen 6-1

stutter msg waiting 5-5

Subnet Mask option 4-8

switch

Cisco Catalyst 2-3

internal Ethernet 2-3

loopback condition 7-16

T

TCP 1-7

technical specifications, for Cisco Unified IP Phone C-1

telephony features

anonymous call block 5-3

auto answer (intercom) 5-3

caller ID blocking 5-3

call forward all 5-3

call hold ringback 5-3

call waiting 5-3

conference 5-3

do not disturb 5-4

private line automated ringdown 5-4

redial 5-4

services 5-4

services URL button 5-5

shared line 5-5

speed dial lines 5-5

stutter message waiting 5-5

transfer 5-5

templates, phone button

7940, default 5-7

7960, default 5-7

TFTP

description 1-7

troubleshooting 7-5

TFTP Server 1 option 4-9

time, displayed on phone 3-2

TLS 2-7

transfer 5-5

Transmission Control Protocol

See TCP

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified CallManager settings 7-6

Cisco Unified IP Phone 7-1

daisy-chaining phones 7-13

DHCP 7-10

DNS 7-11

DNS settings 7-6

DTMF delay 7-14

gaps in voice calls 7-15

hook switch contacts 7-16

IP addressing and routing 7-5

loopback condition 7-16

network connectivity 7-4

network outages 7-9

phones resetting 7-10, 7-14

physical connection 7-9

security 7-12

services on Cisco Unified CallManager 7-6

sound sample mismatch 7-15

TFTP settings 7-5

VLAN configuration 7-10

voice quality 7-13

U

UDP 1-7

uncompressed wideband 1-1

User Datagram Protocol

See UDP

User Options web page

description 5-8

giving users access to 5-9

specifying options that appear 5-9

users

accessing voice messaging system A-3

adding to Cisco Unified CallManager 5-8

documentation for A-2

how they get support A-1

required information A-1

subscribing to services A-2

V

verifying

firmware version 6-3

startup process 3-13

VLAN

auxiliary, for voice traffic 2-4

configuring for voice networks 2-3

native, for data traffic 2-4

verifying 7-10

voice messaging system, accessing A-3

voice VLAN 2-4

volume button 1-4

W

wall mounting, Cisco Unified IP Phone 3-12

X

XmlDefault.cnf.xml 2-7