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Cisco Unified Conference Station 7937G Release Notes for Firmware Release 1.2(1)

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Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.2(1)

Table Of Contents

Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.2(1)

Contents

Related Documentation

New and Changed Information

Installation Notes

Registering the Cisco Unified IP Conference Station with Cisco Unified Communications Manager

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request


Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.2(1)


April 2, 2008

Use these release notes with a Cisco Unified IP Conference Station 7937G running firmware release 1.2(1).

Cisco Unified IP Conference Station 7937G is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1.

Contents

The release notes provide the following information:

Related Documentation

New and Changed Information

Installation Notes

Caveats

Documentation Updates

Obtaining Documentation and Submitting a Service Request

Related Documentation

Cisco Unified IP Conference Station Documentation

Refer to publications that are specific to your language, conference station model and Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition Documentation

Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

New and Changed Information

The Cisco Unified IP Conference Station 7937G is a full-feature IP-based conference station. It allows you to place and receive calls, put calls on hold, transfer calls, make conference calls, and to access features such as mute, speed dial, call forward, and more.

Cisco Unified IP Conference Station 7937G for firmware release 1.2(1) provides support for the following features:

Power over Ethernet (PoE) power that is provided by a switch through the Ethernet cable attached to the conference station.

Third-party lapel microphone kit that allows speakers to move around the conference room and still be easily heard. The microphone kit does not require a separate power supply.

Four softkeys that allow you to quickly access conference station features.

Expanded room coverage up to 30 feet by 40 feet with the optional external microphone kit.

Global language support.


Note The locale installer contains the latest supported languages. For more information about the locale installer, refer to "Supporting International Users" in the Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0.


Installation Notes

Before you use Cisco Unified IP Conference Station 7937G with Cisco Unified Communications Manager 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To load and install the required firmware image for the Cisco Unified IP Conference Station 7937G on Cisco Unified Communications Manager 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 To download the firmware for Cisco Unified IP Conference Station 7937G, click one of the following hyperlinks and follow the prompts:

For Cisco Unified Communications Manager 4.3 and earlier:

cmterm-7937-sccp.1-2-1.exe

For Cisco Unified Communications Manager 5.1(1) and later:

cmterm-7937-sccp.1-2-1.cop.sgn

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and click the appropriate hyperlink.

cmterm-7937-sccp.1-2-1-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Registering the Cisco Unified IP Conference Station with Cisco Unified Communications Manager

To register the Cisco Unified IP Conference Station 7937G with Cisco Unified Communications Manager release 6.1, 6.0, 5.1, 4.3, 4.2, and 4.1, follow these steps:

Procedure


Step 1 Log in to the Cisco Unified Communications Manager Administration application.

Step 2 From the menu bar, choose Device > Phone.

The Find and List Phones window appears.

Step 3 Click Add New.

The Add a New Phone window appears.

Step 4 Select the Cisco 7937 phone type from the drop-down menu and click Next.

The Phone Configuration window appears.

Step 5 In the Phone Configuration window, enter information in the following fields:

MAC Address

Device Pool

Phone Button Template

Device Security Profile

Step 6 Click Save.


Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Software Bug Toolkit.

To access the Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to the following URL:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for Bug ID" field, then click Go.


For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.

Open Caveats

Table 1 lists Severity 1, 2, and 3 defects that are open for the Cisco Unified IP Conference Station 7937G using firmware release 1.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for the Cisco Unified IP Conference Station 7937G

Identifier
Headline and Bug Toolkit Link

CSCsm04577

7937 only sends out RFC2833 end events when pressing digit keys

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm04577

CSCsm61235

7937 CME message prompts linger after call ended

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm61235

CSCsm77951

No ring back tone is played when called party is in same pickup group

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm77951

CSCsm82670

7937 phone cannot boot up if power cycle in middle of upgrading

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm82670

CSCso12611

7937 does not update Daylight Savings Time until new SCCP event

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso12611

CSCso48058

7937 uses Ring Type 1 for all external calls

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso48058

CSCso50248

7937 doesn't display unicode alerting name in "Placed Calls" list

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso50248

CSCso52435

7937 plays wrong dial tone when using Greece network locale

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso52435


Resolved Caveats

Table 2 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Conference Station 7937G using firmware release 1.2(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for the Cisco Unified IP Conference Station 7937G

Identifier
Headline and Bug Toolkit Link

CSCsi93618

Order of Missed/Received/Placed Calls is not correct

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsi93618

CSCsk91378

Update UDI information for 7937 phone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsk91378

CSCsk95774

Checking content on jar file

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsk95774

CSCsl17386

7937:Display English in Finnish Locale

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsl17386

CSCsl83332

PhoneDisplay removed at 7937 when setting via CTI app

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsl83332

CSCsm04556

7937 sends wrong DTMF digits when pressing * and #

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm04556

CSCsm04577

7937 only sends out RFC2833 end events when pressing digit keys (Volume Fix)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm04577

CSCsm23385

Directory button on 7937 generates error

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm23385

CSCsm42389

Missed Calls directory gives XML Parse Error

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm42389

CSCsm66979

7937 phone reboots randomly

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm66979

CSCsm81980

7937 cannot show called ID if calling line ID restriction is set details

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm81980

CSCsm97136

7937 cannot register after UCM restarts

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm97136

CSCsm97168

CDP never expires when configuring voice VLAN for 7937 phone

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCsm97168

CSCso31642

7937 IP phone does not transmit RFC 2833 on a sip trunk with 5.X CUCM

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bug
Id=CSCso31642


Documentation Updates

The following update applies to the "Understanding Buttons and Hardware" section in the "An Overview of Your Conference Station" chapter of the Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0.

For the LED indicators item, the description of the flashing green indicator should say the following:

Flashing green: Incoming Call (Ringing/Connecting).

The following update applies to the "Connecting Your Conference Station" chapter in the Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 and the "Setting Up the Conference Station" chapter in the Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0.

Replace all references to an "optional mobile conference station device" with "optional third-party wireless microphone kit."

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.