Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Cisco Unified IP Phone Settings
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Cisco Unified IP Phone Settings

Contents

Cisco Unified IP Phone Settings

Phone Settings Overview

The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.

Cisco Unified IP Phone 7931G Menus

The Cisco Unified IP Phone includes the following configuration menus:

  • Network Configuration: Provides options for viewing and making a variety of network settings.
  • Device Configuration: Provides access to submenus from which you can view a variety of non network-related settings.
  • Security Configuration: Provides options for displaying and modifying security settings.

Before you can change option settings on the Network Configuration menu, you must unlock options for editing.

You can control whether a phone user has access to phone settings by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration.

Display Settings Menu

To display a configuration menu, perform the following steps.

You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window. The Settings Access field accepts these values:

  • Enabled—Allows access to the Settings menu.
  • Disabled—Prevents access to the Settings menu.
  • Restricted—Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.

If you cannot access an option on the Settings menu, check the Settings Access field.

Procedure
    Step 1   Take either of these actions:
    1. If the phone is registered with Cisco Unified Communications Manager, press the Application Menu button, then choose Settings from the list of applications.

      By default, this button is line button 24 (the top left line button).

    2. If the phone is not registered with Cisco Unified Communications Manager, press the Settings softkey.

      This softkey appears only when the phone is not registered.

    Step 2   Perform one of these actions to display the menu that you want:
    1. Use the Navigation button to select the desired menu and then press the Select softkey.
    2. Use the keypad on the phone to enter the number that corresponds to the menu.
    Step 3   To display a submenu, repeat Step 2.
    Step 4   To exit a menu, press the Exit softkey.

    If you accessed the menus through the Application Menu button, you can press that button again to exit the Application menu.


    Unlock and Lock Options

    Configuration options that can be changed from a phone are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.

    When options are inaccessible for modification, a locked padlock icon appears on the configuration menus. When options are unlocked and accessible for modification, an unlocked padlock icon appears on these menus.

    Procedure
      Step 1   To unlock or lock options, press **#. This action either locks or unlocks the options, depending on the previous state.
      Note   

      If a Settings Menu password has been provisioned, SIP phones present an Enter password prompt after you enter **#.

      Step 2   After you have made your changes, make sure to lock the options.
      Caution   

      Do not press **# to unlock options and then immediately press **# again to lock options. The phone interprets this sequence as **#**, which resets the phone. To lock options after unlocking them, wait at least 10 seconds before you press **# again.


      Related Tasks

      Value Input Guidelines

      When you edit the value of an option setting, follow these guidelines:

      • Use the keys on the keypad to enter numbers and letters.
      • To enter letters using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for "c." After you pause, the cursor automatically advances to allow you to enter the next letter.
      • To enter a period (for example, in an IP address under IPv4 Configuration), press the . (period) softkey or press * (star) on the keypad.
      • To enter a colon (for example, in an IP address under IPv6 Configuration), press the : (colon) softkey or press * on the keypad.
      • Press the << softkey if you make a mistake. This softkey deletes the character to the left of the cursor.
      • Press the Cancel softkey before pressing the Save softkey to discard any changes that you made.

      Note


      The Cisco Unified IP Phone provides several methods that you can use to reset or restore option settings, if necessary. For more information, see Cisco Unified IP Phone Reset or Restore.


      Related Information

      Phone Setup Options

      The settings that you can change on a phone fall into several categories, as shown in the following table. For a detailed explanation of each setting and instructions for changing them, see Network Configuration Menu.


      Note


      Several options on the Network Configuration and Device Configuration menus are for display only or can be configured from Cisco Unified Communications Manager. These options are also described in Network Configuration Menu and Device Configuration Menu.


      Table 1 Settings Configurable from the Phone

      Category

      Description

      Network Configuration Menu Option

      General Network Settings

      VLAN settings

      Admin. VLAN ID allows you to change the administrative VLAN used by the phone. PC VLAN allows the phone to interoperate with third-party switches that do not support a voice VLAN.

      Admin. VLAN ID

      PC VLAN

      Port settings

      Allows you to set the speed and duplex of the network and access ports.

      SW Port Configuration

      PC Port Configuration

      IPv4 Network Settings

      DHCP settings

      DHCP automatically assigns an IP address to devices when you connect them to the network. It is enabled on Cisco Unified IP Phones by default.

      DHCP

      DHCP Address Released

      IP settings

      If you do not use DHCP in your network, you can configure the IP settings manually.

      Domain Name

      IP Address

      Subnet Mask

      Default Router 1–5

      DNS Server 1–5

      TFTP settings for TFTP IPv4 servers

      If you do not use DHCP to direct the phone to a TFTP server, you must assign a TFTP server manually. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP.

      TFTP Server 1

      Alternate TFTP

      TFTP Server 2

      IPv6 Network Settings

      DHCP settings

      Dynamic Host Configuration Protocol (DHCP) automatically assigns an IP address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default.

      DHCPv6

      DHCPv6 Address Released

      IP settings

      If you do not use DHCP in your network, you can configure the IP settings manually.

      Domain Name

      IPv6 Address

      IPv6 Prefix Length

      IPv6 Default Router 1–2

      IPv6 DNS Server 1–2

      TFTP settings for TFTP IPv6 servers (SCCP phones only)

      If you do not use DHCP to direct the phone to a TFTP server, you must assign a TFTP server manually. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP.

      IPv6 TFTP Server 1

      IPv6 Alternate TFTP

      IPv6 TFTP Server 2

      Related References

      Network Configuration Menu

      The Network Configuration menu provides options for viewing and making a variety of network settings. The following tables describe these options and, where applicable, explain how to change them.

      For information about how to access the Network Configuration menu, see Display Settings Menu.

      Before you can change an option on this menu, you must unlock options as described in Unlock and Lock Options. The Edit, Yes, or No softkeys for changing network configuration options appear only if options are unlocked.

      For information about the keys you can use to edit options, see Value Input Guidelines.


      Note


      The phone also has a Network Configuration menu that you access from the Device Configuration menu. For information about the options on that menu, see the following table.
      Table 2 Network Configuration Menu Options

      Option

      Description

      To change

      IPv4 Configuration

      Internet Protocol v4 address menu. In the IPv4 Configuration menu, you can do the following actions:

      • Enable or disable the phone to use the IPv4 address that is assigned by the IPv4 DHCP server.
      • Manually set the IPv4 Address, Subnet Mask, Default Routers, DNSv4 Server, and Alternate TFTP servers for IPv4.

      For more information on the IPv4 address fields, see the specific fields within this table.

      See Set IPv4 Configuration Fields.

      IPv6 Configuration

      Internet Protocol v6 address menu. In the IPv6 Configuration menu, you can do the following actions:

      • Enable or disable the phone to use the IPv6 address that is assign by the DHCPv6 server or to use the IPv6 address that the phone acquires through Stateless Address Autoconfiguration (SLAAC).
      • Manually set the IPv6 Address, Subnet Prefix Length, Default Routers, DNSv6 Server, and IPv6 TFTP servers.

      For more information on the IPv6 address fields, see the IPv6 Configuration menu options table below.

      For more information on SLAAC, see Deploying IPv6 in Unified Communications Networks with Cisco Unified Communications Manager 7.1(x).

      See Set IPv6 Configuration Fields.

      MAC Address

      Unique Media Access Control (MAC) address of the phone.

      Display only—Cannot configure.

      Host Name

      Unique host name that the DHCP server assigned to the phone.

      Display only—Cannot configure.

      Domain Name

      Name of the DNS domain in which the phone resides.

      Note   

      If the phone receives different domain names from the DHCPv4 and DHCPv6 servers, the domain name from the DHCPv6 takes precedence.

      See Set Domain Name Field.

      Operational VLAN ID

      Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.

      If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN.

      If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option is blank.

      The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID option.

      Admin. VLAN ID

      Auxiliary VLAN in which the phone is a member.

      Used only if the phone does not receive an auxiliary VLAN from the switch; otherwise it is ignored.

      See Set Admin VLAN ID Field.

      SW Port Configuration

      Speed and duplex of the network port (labeled with "SW" on Cisco Unified IP Phones). Valid values:

      • Auto Negotiate
      • 10 Half—10-BaseT/half duplex
      • 10 Full—10-BaseT/full duplex
      • 100 Half—100-BaseT/half duplex
      • 100 Full—100-BaseT/full duplex
      • 1000 Full—1000-BaseT/full duplex

      If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to autonegotiate.

      If you change the setting of this option, you must change the PC Port Configuration option to the same setting.

      See Set SW Port Configuration Field.

      PC Port Configuration

      Speed and duplex of the access port (labeled with "PC" on Cisco Unified IP Phones). Valid values:

      • Auto Negotiate
      • 10 Half—10-BaseT/half duplex
      • 10 Full—10-BaseT/full duplex
      • 100 Half—100-BaseT/half duplex
      • 100 Full—100-BaseT/full duplex
      • 1000 Full—1000-BaseT/full duplex

      If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to autonegotiate.

      If you change the setting of this option, you must change the SW Port Configuration option to the same setting.

      See Set PC Port Configuration Field.

      PC VLAN

      Allows the phone to interoperate with third party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option.

      See Set PC VLAN Field.

      Table 3 IPv4 Configuration Menu Options

      Option

      Description

      To change

      DHCP

      Indicates whether the phone has DHCP enabled or disabled.

      When DHCP is enabled, the DHCP server assigns the phone anIPv4 address. When DHCP is disabled, you must manually assign an IPv4 address to the phone.

      See Set DHCP Field.

      IP Address

      Internet Protocol version 4 (IPv4) address of the phone.

      If you assign an IPv4 address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.

      See Set IP Address Field.

      Subnet Mask

      Subnet mask used by the phone.

      See Set Subnet Mask Field.

      Default Router 1

      Default Router 2

      Default Router 3

      Default Router 4

      Default Router 5

      Default router (Default Router 1) and optional backup routers (Default Router 2 to 5) used by the phone.

      See Set Default Router Fields.

      DNS Server 1

      DNS Server 2

      DNS Server 3

      DNS Server 4

      DNS Server 5

      Primary DNS server (DNS Server 1) and optional backup DNS servers (DNS Server 2 to 5) used by the phone.

      See Set DNS Server Fields.

      DHCP Address Released

      Releases theIPv4 IP address assigned by DHCP.

      See Set DHCP Address Released Field.

      DHCP Server

      IP address of the DHCP server from which the phone obtains its IPv4 address.

      Display only—Cannot configure.

      Alternate TFTP

      Indicates whether the phone is using an alternative TFTP server.

      See Set Alternate TFTP Field.

      TFTP Server 1

      Primary TFTP server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option.

      If you set the Alternate TFTP option to yes, you must enter a nonzero value for the TFTP Server 1 option.

      If neither the primary TFTP server nor the backup TFTP server is listed in the CTL or ITL file on the phone, you must unlock the file before you can save changes to the TFTP Server 1 option. In this case, the phone deletes the file when you save changes to the TFTP Server 1 option and a new CTL or ITL file downloads from the new TFTP Server 1 address.

      When the phone looks for its TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for the TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for the TFTP server in the following order:

      1. Any manually assigned IPv6 TFTP Servers
      2. Any manually assigned IPv4 TFTP Servers
      3. DHCPv6 assigned TFTP Servers
      4. DHCP assigned TFTP Servers

      For information about the CTL file, see Cisco Unified Communications Manager Security Guide. For information about unlocking the CTL file, see Security Configuration Menu.

      See Set TFTP Server 1 Field.

      TFTP Server 2

      Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable.

      If neither the primary TFTP server nor the backup TFTP server is listed in the CTL or ITL file on the phone, you must unlock the file before you can save changes to the TFTP Server 2 option. In this case, the phone deletes the file when you save changes to the TFTP Server 2 option and a new CTL or ITL file downloads from the new TFTP Server 2 address.

      When the phone looks for the TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for the TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for the TFTP server in the following order:

      1. Manually assigned IPv6 TFTP Servers
      2. Manually assigned IPv4 TFTP Servers
      3. DHCPv6 assigned TFTP Servers
      4. DHCP assigned TFTP Servers

      For information about CTL and ITL files, see the Cisco Unified Communications Manager Security Guide. For information about unlocking CTL and ITL files, see to Security Configuration Menu.

      See Set TFTP Server 2 Field.

      BOOTP Server

      Indicates whether the phone obtains its configuration from a Bootstrap Protocol (BootP) server instead of from a DHCP server.

      Display only—Cannot configure.

      Table 4 IPv6 Configuration Menu Options 

      Option

      Description

      To change

      DHCPv6

      Indicates whether the phone has DHCP enabled or disabled.

      When DHCPv6 is enabled, the DHCPv6 server assigns the phone an IPv6 address. When DHCP v6 is disabled, the administrator must manually assign an IPv6 address to the phone.

      The DHCPv6 setting along with the Auto IP Configuration setting determine how the IP Phone obtains the network settings. For more information on how these two settings affect the network settings on the phone, see Table 1.

      See Set DHCPv6 Field.

      IPv6 Address

      Internet Protocol version 6 (IPv6) address of the phone. The IPv6 address is a 128 bit address.

      If you assign an IP address with this option, you must also assign the IPv6 prefix length and default router. See the IPv6 Subnet Prefix option in this table.

      See Set IPv6 Address Field.

      IPv6 Prefix Length

      Subnet prefix length that is used by the phone. The subnet prefix length is a decimal value from 1 to 128 that specifies the portion of the IPv6 address that comprises the subnet.

      See Set IPv6 Prefix Length Field.

      IPv6 Default Router 1

      Default router used by the phone (Default Router 1).

      Note   

      The phone obtains information on the default router from IPv6 Router Advertisements.

      See Set IPv6 Default Router 1 Field.

      IPv6 DNS Server 1

      IPv6 DNS Server 2

      Primary DNS server (DNS Server 1) and optional backup DNS servers (DNS Server 2) used by the phone.

      If your configuration includes both DNSv6 and DNSv4 servers, the phone will look for its DNS server in the following order:

      1. IPv6 DNS Server 1
      2. IPv6 DNS Server 2
      3. DNS Server 1-5 for IPv4 (respectively)

      See Set IPv6 DNS Server 1 and IPv6 DNS Server 2 Fields.

      DHCPv6 Address Released

      Releases the IPv6 address that the phone has acquired from the DHCPv6 server or by stateless address autoconfiguration.

      Note   

      This field can be edited only when the DHCPv6 option is enabled.

      See Set DHCPv6 Address Released Field.

      IPv6 Alternate TFTP

      Indicates if the phone is using the IPv6 Alternate TFTP server.

      See Set IPv6 Alternate TFTP Field.

      IPv6 TFTP Server 1 (SCCP phones only)

      Primary IPv6 (TFTP server used by the phone. If you are not using DHCPv6 in your network and you want to change this server, you must use the IPv6 TFTP Server 1 option.

      If you set the IPv6 Alternate TFTP option to yes or you disable DHCPv6, you must enter a non-zero value for the IPv6 TFTP Server 1 option.

      If you make changes to the Alternate TFTP or IPv6 TFTP servers, you must first unlock the CTL or ITL file on the phone.

      When the phone looks for the TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for the TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for the TFTP server in the following order:

      1. Manually assigned IPv6 TFTP Servers
      2. Manually assigned IPv4 TFTP Servers
      3. DHCPv6 assigned TFTP Servers
      4. DHCP assigned TFTP Servers
      Note   

      For information about CTL and ITL files, see the Cisco Unified Communications Manager Security Guide. For information about unlocking CTL and ITL files, see Security Configuration Menu.

      See Set IPv6 TFTP Server 1 Field.

      IPv6 TFTP Server 2 (for SCCP phones only)

      Optional backup IPv6 TFTP server that the phone uses if the primary IPv6 TFTP server is unavailable.

      If you make changes to the Alternate TFTP or IPv6 TFTP servers, you must first unlock the CTL or ITL file on the phone.

      When the phone looks for the TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for the TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for the TFTP server in the following order:

      1. Manually assigned IPv6 TFTP Servers
      2. Manually assigned IPv4 TFTP Servers
      3. DHCPv6 assigned TFTP Servers
      4. DHCP assigned TFTP Servers

      For information about CTL and ITL files, see the Cisco Unified Communications Manager Security Guide. For information about unlocking CTL and ITL files, see to Security Configuration Menu.

      See Set IPv6 TFTP Server 2 Field.

      Set IPv4 Configuration Fields

      Procedure
        Step 1   Unlock network configuration options.
        Step 2   Scroll to IPv4 Configuration and press the Select softkey.

        Set IPv6 Configuration Fields

        Procedure
          Step 1   Unlock network configuration options.
          Step 2   Scroll to IPv6 Configuration and press the Select softkey.

          Set Domain Name Field

          Procedure
            Step 1   Unlock network configuration options.
            Step 2   To disable DHCP, perform one of the following actions:
            • If the IP Addressing mode is configured for IPv4 only, set the DHCP option to No.
            • If the IP Addressing mode is configured for IPv6 only, set the DHCPv6 option to No.
            • If the IP Addressing mode is configured for both IPv4 and IPv6, set both DHCP option and DHCPv6 to No.
            Step 3   Scroll to the Domain Name option.
            Step 4   Press Edit.
            Step 5   Enter a new domain name.
            Step 6   Press Validate.
            Step 7   Press Save.

            Set Admin VLAN ID Field

            Procedure
              Step 1   Unlock network configuration options.
              Step 2   Scroll to the Admin. VLAN ID option.
              Step 3   Press Edit.
              Step 4   Enter a new Admin VLAN setting.
              Step 5   Press Validate.
              Step 6   Press Save.

              Set SW Port Configuration Field

              Procedure
                Step 1   Unlock network configuration options.
                Step 2   Scroll to the SW Port Configuration option and then press Edit.
                Step 3   Scroll to the setting that you want and then press Select.
                Step 4   Press Save.

                Set PC Port Configuration Field

                To configure the setting on multiple phones simultaneously, enable Remote Port Configuration in Enterprise Phone Configuration (System > Enterprise Phone Configuration).


                Note


                If the ports are configured for Remote Port Configuration in Cisco Unified Communications Manager, the data cannot be changed on the phone.


                Procedure
                  Step 1   Unlock network configuration options.
                  Step 2   Scroll to the PC Port Configuration option and then press Edit.
                  Step 3   Scroll to the setting that you want and then press Select.
                  Step 4   Press Save.

                  Set PC VLAN Field

                  Procedure
                    Step 1   Unlock network configuration options.
                    Step 2   Make sure the Admin VLAN ID option is set.
                    Step 3   Scroll to the PC VLAN option.
                    Step 4   Press Edit.
                    Step 5   Enter a new PC VLAN setting.
                    Step 6   Press Validate.
                    Step 7   Press Save

                    Set DHCP Field

                    Procedure
                      Step 1   Unlock network configuration options.
                      Step 2   Scroll to the DHCP option and press No to disable DHCP, or press Yes to enable DHCP.
                      Step 3   Press Save.

                      Set IP Address Field

                      Procedure
                        Step 1   Unlock network configuration options.
                        Step 2   Set the DHCP option to No.
                        Step 3   Scroll to the IP Address option, press Edit and enter a new IP Address.
                        Step 4   Press Validate and Save.

                        Set Subnet Mask Field

                        Procedure
                          Step 1   Unlock network configuration options.
                          Step 2   Set the DHCP option to No.
                          Step 3   Scroll to the Subnet Mask option, press Edit, and then enter a new subnet mask.
                          Step 4   Press Validate and then press Save.

                          Set Default Router Fields

                          Procedure
                            Step 1   Unlock network configuration options.
                            Step 2   Set the DHCP option to No.
                            Step 3   Scroll to the appropriate Default Router option, press Edit, and then enter a new router IP address.
                            Step 4   Press Validate.
                            Step 5   Repeat Steps 3 and 4 as needed to assign backup routers.
                            Step 6   Press Save.

                            Set DNS Server Fields

                            Procedure
                              Step 1   Unlock network configuration options.
                              Step 2   Set the DHCP option to No.
                              Step 3   Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address.
                              Step 4   Press Validate.
                              Step 5   Repeat Steps 3 and 4 as needed to assign backup DNS servers.
                              Step 6   Press Save.

                              Set Alternate TFTP Field

                              Procedure
                                Step 1   Unlock network configuration options.
                                Step 2   Scroll to the Alternate TFTP option and press Yes if the phone should use an alternative TFTP server.
                                Step 3   Press Save.

                                Set TFTP Server 1 Field

                                Procedure
                                  Step 1   Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If the CTL and ITL files both exist, unlock either file.
                                  Step 2   If DHCP is enabled, set the Alternate TFTP option to Yes.
                                  Step 3   Scroll to the TFTP Server 1 option, press the Edit softkey, and then enter a new TFTP server IP address.
                                  Step 4   Press the Validate softkey, and then press the Save softkey.
                                  Note   

                                  If you forgot to unlock the CTL file, you can change the TFTP Server 1 address in the CTL file, then erase the CTL file by pressing the Erase softkey from the Security Configuration menu. A new CTL file will be downloaded from the new TFTP Server 1 address.


                                  Set TFTP Server 2 Field


                                  Note


                                  If you forgot to unlock the CTL or ITL file, you can change the TFTP Server 2 address in either file, then erase them by pressing Erase from the Security Configuration menu. A new CTL or ITL file downloads from the new TFTP Server 2 address.


                                  Procedure
                                    Step 1   Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If both the CTL and ITL files exist, unlock either of the files.
                                    Step 2   Unlock network configuration options.
                                    Step 3   Enter an IP address for the TFTP Server 1 option.
                                    Step 4   Scroll to the TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address.
                                    Step 5   Press Validate, and then press Save.

                                    Set DHCPv6 Field

                                    Procedure
                                      Step 1   Unlock network configuration options.
                                      Step 2   Scroll to the DHCPv6 option and press No to disable DHCP, or press Yes to enable DHCP.
                                      Step 3   Press Save.

                                      Set IPv6 Address Field

                                      Procedure
                                        Step 1   Unlock network configuration options.
                                        Step 2   Set the DHCPv6 option to No.
                                        Step 3   Scroll to the IP Address option, press Edit, and then enter a new IP Address.
                                        Step 4   Press Validate and then press Save.

                                        Set IPv6 Prefix Length Field

                                        Procedure
                                          Step 1   Unlock network configuration options.
                                          Step 2   Set the DHCPv6 option to No.
                                          Step 3   Scroll to the IPv6 Prefix Length option, press Edit, and then enter a new subnet mask.
                                          Step 4   Press Validate and then press Save.

                                          Set IPv6 Default Router 1 Field

                                          Procedure
                                            Step 1   Unlock network configuration options.
                                            Step 2   Set the DHCPv6 option to No.
                                            Step 3   Scroll to the appropriate Default Router option, press the Edit softkey, and then enter a new router IP address.
                                            Step 4   Press the Validate softkey.
                                            Step 5   Repeat Steps 3 and 4 as needed to assign the backup router.
                                            Step 6   Press the Save softkey.

                                            Set IPv6 DNS Server 1 and IPv6 DNS Server 2 Fields

                                            Procedure
                                              Step 1   Unlock network configuration options.
                                              Step 2   Set the DHCPv6 option to No.
                                              Step 3   Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address.
                                              Step 4   Press Validate.
                                              Step 5   Repeat Steps 3 and 4 as needed to assign the backup DNS server.
                                              Step 6   Press Save.

                                              Set DHCP Address Released Field

                                              Procedure
                                                Step 1   Unlock network configuration options.
                                                Step 2   Scroll to the DHCP Address Released option and press Yes to release the IP address assigned by DHCP, or press No if you do not want to release this IP address.
                                                Step 3   Press Save.

                                                Set DHCPv6 Address Released Field

                                                Procedure
                                                  Step 1   Unlock network configuration options.
                                                  Step 2   Scroll to the DHCPv6 Address Released option and press Yes to release the IP address assigned by DHCP, or press No if you do not want to release this IP address.
                                                  Step 3   Press Save.

                                                  Set IPv6 Alternate TFTP Field

                                                  Procedure
                                                    Step 1   Unlock network configuration options.
                                                    Step 2   Scroll to the IPv6 Alternate TFTP option and press Yes if the phone should use an alternative TFTP server.
                                                    Step 3   Press Save.

                                                    Set IPv6 TFTP Server 1 Field

                                                    Procedure
                                                      Step 1   Unlock the CTL or ITL file if necessary. If both the CTL and ITL files exist, unlock either of the files.
                                                      Step 2   If DHCPv6 is enabled, set the Alternate TFTP option to Yes.
                                                      Step 3   Scroll to the IPv6 TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address.
                                                      Step 4   Press Validate, and then press Save.

                                                      Set IPv6 TFTP Server 2 Field

                                                      Procedure
                                                        Step 1   Unlock the CTL or ITL file if necessary. If both the CTL and ITL files exist, unlock either of the files.
                                                        Step 2   Unlock network configuration options.
                                                        Step 3   Enter an IP address for the IPv6 TFTP Server 1 option.
                                                        Step 4   Scroll to the IPv6 TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address.
                                                        Step 5   Press Validate, and then press Save.

                                                        DHCPv6 and Autoconfiguration

                                                        You can choose to configure the IP address and other network settings, such as the TFTP server, DNS server, domain, and name. on an IP phone manually or by using a router or a DHCP server to automatically assign the IP address and other network information. For more information on how the Allow Auto Configuration for Phones and DHCPv6 settings determine where the IP Phone acquires its IPv6 address and other network settings, see the following table.

                                                        Table 5 Determining Where a Phone Acquires Its Network Settings 

                                                        DHCPv6

                                                        Allow Auto Configuration for Phones

                                                        How the Phone Acquires its IP address and Network Settings

                                                        Disabled

                                                        Disabled

                                                        You must configure an IP address and the other network settings manually.

                                                        Note   

                                                        When DHCPv6 is disabled, the Auto IP Configuration setting is ignored.

                                                        Disabled

                                                        Enabled

                                                        You must configure an IP address and the other network settings manually.

                                                        Note   

                                                        When DHCPv6 is disabled, the Auto IP Configuration setting is ignored.

                                                        Enabled

                                                        Disabled

                                                        The DHCP server assigns the IP address and the other network settings to the phone.

                                                        Enabled

                                                        Enabled

                                                        When the M-bit is set on the router, the O-bit is ignored. The phone can set its IPv6 address based on an IPv6 address that it received from a DHCPv6 server or the phone can acquire its IPv6 address through stateless address autoconfiguration.

                                                        When the M-bit is not set, you should set the O-bit on the router. The phone will then acquire its IPv6 address through stateless address autoconfiguration. The phone will not request an IPv6 address from the DHCPv6 server, but it will request other network configuration information.

                                                        Related References

                                                        Device Configuration Menu

                                                        The Device Configuration menu provides access to submenus from which you can view a variety of settings that are specified in the configuration file for a phone. The phone downloads the configuration file from the TFTP server.

                                                        For instructions about how to access the Device Configuration menu and its submenus, see Display Settings Menu.

                                                        Unified CM Configuration Menu

                                                        The Unified CM Configuration menu contains these options:

                                                        • Unified CM1
                                                        • Unified CM2
                                                        • Unified CM3
                                                        • Unified CM4
                                                        • Unified CM5

                                                        These options show the Cisco Unified Communications Manager servers that are available for processing calls from the phone, in prioritized order. To change these options, use Cisco Unified Communications Manager Administration.

                                                        For an available Cisco Unified Communications Manager server, an option on the Unified CM Configuration menu shows the Cisco Unified Communications Manager server IP address or name and one of the states shown in the following table.

                                                        Table 6 Cisco Unified Communications Manager Server States

                                                        State

                                                        Description

                                                        Active

                                                        Cisco Unified Communications Manager server from which the phone is currently receiving call-processing services

                                                        Standby

                                                        Cisco Unified Communications Manager server to which the phone switches if the current server becomes unavailable

                                                        Blank

                                                        No current connection to this Cisco Unified Communications Manager server

                                                        An option may also display one of more of the designations or icons shown in the following table.

                                                        Table 7 Cisco Unified Communications Manager Server Designations

                                                        Designation

                                                        Description

                                                        SRST

                                                        Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified Communications Manager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified Communications Manager servers become unreachable. The SRST Cisco Unified Communications Manager always appears last in the list of servers, even if it is active.

                                                        For more information, see the Cisco Unified Communications Manager Administration Guide.

                                                        TFTP

                                                        Indicates that the phone was unable to register with a Cisco Unified Communications Manager listed in its configuration file and that it registered with the TFTP server instead.

                                                        (Authentication icon)

                                                        Appears as a shield and indicates that the call is from a trusted device and that the connection to the Cisco Unified Communications Manager is authenticated. For more information about authentication, see the Cisco Unified Communications Manager Security Guide.

                                                        (Encryption icon)

                                                        Appears as a padlock and indicates that the call is from a trusted device and that the connection to the Cisco Unified Communications Manager is authenticated and encrypted.

                                                        The Encryption icon also displays when a Cisco Unified IP phone is configured as protected. Protected calls are not authenticated.

                                                        For more information, see the Cisco Unified Communications Manager Security Guide.

                                                        SIP Configuration Menu for SIP phones

                                                        The SIP Configuration menu is available on SIP phones.

                                                        SIP General Configuration Menu

                                                        The SIP General Configuration menu displays information about the configurable SIP parameters on a SIP phone. The following table describes the options in this menu.

                                                        Table 8 SIP General Configuration Menu Options

                                                        Option

                                                        Description

                                                        To change

                                                        Preferred CODEC

                                                        Displays the CODEC to use when a call is initiated. This value is always set to none.

                                                        Display only—cannot configure.

                                                        Out of Band DTMF

                                                        Displays the configuration of the out-of-band signaling (for tone detection on the IP side of a gateway). The Cisco Unified IP phone (SIP) supports out-of-band signaling by using the AVT tone method. This value is always set to avt.

                                                        Display only—cannot configure.

                                                        Register with Proxy

                                                        This value is always set to Yes.

                                                        Display only—cannot configure.

                                                        Register Expires

                                                        Displays the amount of time, in seconds, after which a registration request expires.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                                        Phone Label

                                                        Displays the text that displays on the top right status line of the LCD on the phone. This text is for display purposes only and has no effect on caller identification or messaging. This value is always set to null.

                                                        Display only—cannot configure.

                                                        Enable VAD

                                                        This value is set to No by default.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                                        Start Media Port

                                                        Displays the start Real-Time Transport Protocol (RTP) range for media.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                                        End Media Port

                                                        Displays the end Real-Time Transport Protocol (RTP) range for media.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                                        NAT Enabled

                                                        Displays if Network Address Translation (NAT) is enabled. This value is always set to false.

                                                        Display only—cannot configure.

                                                        NAT Address

                                                        Displays the WAN IP address of the NAT or firewall server. This value is always set to null.

                                                        Display only—cannot configure.

                                                        Call Statistics

                                                        This value is set to No by default.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                                        Related Tasks
                                                        Related Information

                                                        Line Settings Menu for SIP Phones

                                                        The Line Settings menu displays information that relates to the configurable parameters for each of the lines on a SIP phone. The following table describes the options in this menu.

                                                        Table 9 Line Settings Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Name

                                                        Displays the name the line uses when registering.

                                                        Use Cisco Unified Communications Manager Administration to modify.

                                                        Short Name

                                                        Displays the short name configured for the line.

                                                        Use Cisco Unified Communications Manager Administration to modify.

                                                        Longer Authentication Name

                                                        Displays the name used by the phone for authentication if a registration is challenged by the call control server during initialization.

                                                        The length of the SIP digest authentication name is increased to 128 characters for Cisco Unified 7900 Series SIP phones. The authentication name is used to verify that the phone is allowed to send SIP messages (REGISTER, INVITE, and SUBSCRIBE) to the Cisco Unified Communications Manager.

                                                        Use Cisco Unified Communications Manager Administration to modify.

                                                        Display Name

                                                        Displays the identification the phone used for display for caller identification purposes.

                                                        Use Cisco Unified Communications Manager Administration to modify.

                                                        Proxy Address

                                                        The value is left blank because it is not applicable to SIP phones that are using Cisco Unified Communications Manager.

                                                        Display only—Cannot configure.

                                                        Proxy Port

                                                        Displays the port number of the proxy server that will be used by the phone. The value is left blank because it is not applicable to SIP phones that are using Cisco Unified Communications Manager.

                                                        Display only—Cannot configure.

                                                        Shared Line

                                                        Displays if the line is part of a shared line (Yes) or not (No).

                                                        Display only—Cannot configure.

                                                        Related Tasks
                                                        Related Information

                                                        Call Preferences Menu for SIP Phones

                                                        The Call Preferences menu displays settings that relate to the settings for the call preferences on a SIP phone. The following table describes the options in this menu.

                                                        Table 10 Call Preferences Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Caller ID Blocking

                                                        Indicates whether caller ID blocking is enabled (Yes) or disabled (No) for the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile .

                                                        Anonymous Call Block

                                                        Indicates whether anonymous call block is enabled (Yes) or disabled (No) for the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile .

                                                        Call Waiting Preferences

                                                        Displays a sub-menu that indicates whether call waiting is enabled (Yes) or disabled (No) for each line.

                                                        From Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number .

                                                        Call Hold Ringback

                                                        Indicates whether the call hold ringback feature is enabled (Yes) or disabled (No) for the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile .

                                                        Stutter Msg Waiting

                                                        Indicates whether stutter message waiting is enabled (Yes) or disabled (No) for the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile .

                                                        Call Logs BLF Enabled

                                                        Indicates whether BLF for call logs is enabled (Yes) or disabled (No) for the phone.

                                                        Use Cisco Unified Communications Manager Administration.

                                                        Auto Answer Preferences

                                                        Displays a sub-menu that indicates whether auto answer is enabled (Yes) or disabled (No) for the each line.

                                                        From Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number .

                                                        Speed Dials

                                                        Displays a sub-menu that displays the lines available on the phone. Select a line to see the speed dial label and number assigned to that line.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Add a New Speed Dial or Device > Phone > Add/Update Speed Dials .

                                                        Related Tasks
                                                        Related Information

                                                        HTTP Configuration Menu

                                                        The HTTP Configuration menu displays the URLs of servers from which the phone obtains a variety of information. This menu also displays information about the idle display on the phone.


                                                        Note


                                                        Cisco Unified IP Phones do not support URLs with IPv6 addresses in the URL. This includes hostname which maps to an IPv6 address for directories, services, messages, and information URLs. If you support phone use of URLs, you must configure the phone and the servers that provide URL services with IPv4 addresses.


                                                        The following table describes the HTTP Configuration menu options.

                                                        Table 11 HTTP Configuration Menu Options

                                                        Option

                                                        Description

                                                        To change

                                                        Directories URL

                                                        URL of the server from which the phone obtains directory information.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Services URL

                                                        URL of the server from which the phone obtains Cisco Unified IP Phone services.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Messages URL

                                                        URL of the server from which the phone obtains message services.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Information URL

                                                        URL of the help text that appears on the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Authentication URL

                                                        URL that the phone uses to validate requests made to the phone web server.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Proxy Server URL

                                                        URL of proxy server, which makes HTTP requests to remote host addresses on behalf of the phone HTTP client and provides responses from the remote host to the phone HTTP client.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Idle URL

                                                        URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option and no menu is open. For example, you could use the Idle URL option and the Idle URL Time option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Idle URL Time

                                                        Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Locale Configuration Menu

                                                        The Locale Configuration menu displays information about the user locale and the network locale used by the phone. The following table describes the options on this menu.

                                                        Table 12 Locale Configuration Menu Options

                                                        Option

                                                        Description

                                                        To change

                                                        User Locale

                                                        User locale associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.

                                                        For more information on installing user locale, see the Cisco Unified Communications Operating System Administration Guide.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        User Locale Version

                                                        Version of the user locale loaded on the phone.

                                                        Display only—cannot configure.

                                                        User Locale Char Set

                                                        Character set that the phone uses for the user locale.

                                                        Display only—cannot configure.

                                                        Network Locale

                                                        Network locale associated with the phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Network Locale Version

                                                        Version of the network locale loaded on the phone.

                                                        Display only—cannot configure.

                                                        NTP Configuration

                                                        (SIP phones only)

                                                        Menu to view information on NTP server and mode configuration. For more information, see NTP Configuration Menu for SIP Phones.

                                                        From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                                        NTP Configuration Menu for SIP Phones

                                                        The NTP Configuration menu, which opens when you select NTP Configuration on the Locale Configuration menu, displays information about the NTP server and mode configuration used by the phone. The following table describes the options on this menu. For more information, see Locale Configuration Menu.

                                                        Table 13 NTP Configuration Menu Options

                                                        Option

                                                        Description

                                                        To change

                                                        NTP IP Address 1

                                                        The IP address of the primary NTP server.

                                                        From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                                        NTP IP Address 2

                                                        The IP address of the secondary or backup NTP server.

                                                        From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                                        NTP Mode 1

                                                        The primary server mode. Supported modes are Directed Broadcast and Unicast.

                                                        From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                                        NTP Mode 2

                                                        The secondary server mode. Supported modes are Directed Broadcast and Unicast.

                                                        From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                                        UI Configuration Menu

                                                        The UI Configuration menu displays the status of various user interface features on the phone. The following table describes the options on this menu.

                                                        Table 14 UI Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Auto Line Select

                                                        Indicates if the phone shifts the call focus to incoming calls on all lines.

                                                        When this option is disabled, the focus remains on the line that is currently in use. When this option is enabled, the phone shifts the call focus to the line with the most recent incoming call.

                                                        Default: Disabled

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        BLF for Call Lists

                                                        Indicates if the Busy Lamp Field (BLF) is enabled for call lists.

                                                        From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                                        Reverting Focus Priority

                                                        Indicates if the phone shifts the call focus on the phone screen to an incoming call or a reverting hold call. Settings include:

                                                        Lower—Focus priority given to incoming calls.

                                                        Higher—Focus priority given to reverting calls.

                                                        Even—Focus priority given to the first call.

                                                        From Cisco Unified Communications Manager Administration, choose System > Device Pool.

                                                        Auto Call Select

                                                        Indicates if the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call.

                                                        When this option is enabled, the phone shifts the call focus to the most recent incoming call.

                                                        When this option is disabled, all automatic focus changes, including Auto Line Select, are disabled regardless of the setting.

                                                        Default: Enabled

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        "more" Softkey Timer

                                                        Indicates the number of seconds that additional softkeys are displayed after the user presses more. If this timer expires before the user presses another softkey, the display reverts to the initial softkeys.

                                                        Range: 5 to 30; 0 represents an infinite timer.

                                                        Default: 5

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Wideband Headset UI Control

                                                        Indicates if the user can configure the Wideband Headset option in the phone user interface.

                                                        Values:

                                                        • Enabled—The user can configure the Wideband Headset option in the Audio Preferences menu on the phone (from the Settings menu, choose User Preferences > Audio Preferences > Wideband Headset).
                                                        • Disabled—The value of the Wideband Headset option in Cisco Unified Communications Manager Administration gets used (see the Media Configuration Menu).

                                                        Default: Enabled

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Personalization

                                                        Indicates if the use can configure custom ring tones and wallpaper images.

                                                        Default: Enabled

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Enbloc Dialing (SCCP only)

                                                        Indicates if the phone will use Enbloc dialing:

                                                        • If Enabled, the phone will use Enbloc dialing when possible.
                                                        • If Disabled, the phone will not use Enbloc dialing.

                                                        You should disable Enbloc dialing if either Forced Authorization Code (FAC) or Client Matter Code (CMC) dialing is being used.

                                                        Default: Enabled

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Media Configuration Menu

                                                        The Media Configuration menu displays whether the headset, speakerphone, and video capability are enabled on the phone. This menu also displays options for recording tones that the phone may play to indicate that a call may be recorded. The following table describes the options on this menu.

                                                        Table 15 Media Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Speaker Enabled

                                                        Indicates if the speakerphone is enabled on the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Headset Enabled

                                                        Indicates if the Headset button is enabled on the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Video Capability Enabled

                                                        Indicates if the phone can participate in video calls when connected to an appropriately equipped computer.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Recording Tone

                                                        Indicates whether a recording tone (often referred to as a beep tone) is enabled or disabled for the phone. If the recording tone option is enabled, the phone plays the beep tone in both directions of every call, regardless of whether the call actually gets recorded. The beep tone first sounds when a call is answered.

                                                        You may want to notify your users if you enable this option.

                                                        Default: Disabled

                                                        Related Parameters:

                                                        • Recording Tone Local Volume
                                                        • Recording Tone Remote Volume
                                                        • Recording Tone Duration

                                                        Other related parameters—Beep tone frequency in hz, the length of the beep tone (called duration), and how often the beep tone plays (called interval)—are defined on a per-Network Locale basis in the xml file that defines tones. This xml file is usually named tones.xml or g3-tones.xml.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Recording Tone Local Volume

                                                        Indicates the loudness setting for the beep tone that is received by the party whose phone has the Recording Tone option enabled.

                                                        This setting applies for each listening device (handset, speakerphone, headset).

                                                        Range: 0 percent (no tone) to 100 percent (same level as current volume setting on the phone).

                                                        Default: 100

                                                        See also Recording Tone in this table.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Recording Tone Remote Volume

                                                        Indicates the loudness setting for the beep tone that the remote party receives. The remote party is the party who is on a call with the party whose phone has the Recording Tone option enabled.

                                                        Range: 0 percent to 100 percent. (0 percent is –66 dBM and 100 percent is –3 dBM.)

                                                        Default: 84 percent (–10dBM)

                                                        See also Recording Tone in this table.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Recording Tone Duration

                                                        Indicates the length of time in milliseconds that the beep tone plays. If the value that you configure here is less than one third of the interval, this value overrides the default value that is provided by the Network Locale.

                                                        Range: 0 to 3000

                                                        Note   

                                                        For some Network Locales that use a complex cadence, this setting applies only to the first beep tone.

                                                        See also Recording Tone in this table.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Wideband Headset

                                                        Indicates whether wideband is enabled or disabled for the headset.

                                                        Default: Disabled

                                                        • If Wideband Headset UI Control is enabled, you or the user can set this value from the Settings menu on the phone by choosing User Preferences > Audio Preferences > Wideband Headset.
                                                        • If Wideband Headset UI Control is disabled, from Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration to set this value.
                                                        Note   

                                                        If you allow this option to be user controllable (in the Wideband Headset UI Control option), the user-configured value takes precedence.

                                                        Enterprise Advertise G.722

                                                        Enables/disables (enabled by default) Cisco Unified IP Phones to advertise the G.722 codec to the Cisco Unified Communications Manager. For more information, see the Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phones.” chapter.

                                                        Note   

                                                        When a phone is registered with a Cisco Unified Communications Manager that does not support this setting, the default is Disabled.

                                                        From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                                        Device Advertise G.722

                                                        Allows you to override the Enterprise Advertise G.722 Codec on a per-phone basis.

                                                        Default: Use System Default, which means that the value configured for the Enterprise G.722 Codec parameter is used.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone.

                                                        Power Save Configuration Menu

                                                        The Power Save Configuration menu displays the settings that control when the phone screen backlight turns off to conserve power. The following table describes the options on this menu.

                                                        For detailed information about configuring these settings, see Cisco Unified IP Phone Backlight.

                                                        Table 16 Power Save Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Backlight On Time

                                                        Time each day that the backlight on automatically (except on the days specified in the Days Display Not Active field).

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Backlight On Duration

                                                        Length of time that the backlight remains on after turning on at the time shown in the Display On Time option.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Backlight Idle Timeout

                                                        Length of time that the phone is idle before the display turns off. Applies only when the display was off as scheduled and was turned on by an end-user (by pressing a button on the phone or lifting the handset).

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Days Backlight Not Active

                                                        Days that the display does not turn on automatically at the time specified in the Display On Time option.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Backlight On If Incoming Call

                                                        Indicates whether the backlight automatically illuminates when a call is received.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Ethernet Configuration Menu

                                                        The Ethernet Configuration menu includes the options described in the following table

                                                        Table 17 Ethernet Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Forwarding Delay

                                                        Indicates whether the internal switch begins forwarding packets between the PC port and switched port on the phone when the phone becomes active.

                                                        • When forwarding delay is set to disabled, the internal switch begins forwarding packets immediately.
                                                        • When forwarding delay is set to enabled, the internal switch waits 8 seconds before forwarding packets between the PC port and the switch port.

                                                        Default is disabled.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Span to PC Port

                                                        Indicates whether the phone forwards packets transmitted and received on the network port to the access port.

                                                        Enable this option if an application that requires monitoring of the phone’s traffic is being run on the access port. These applications include monitoring and recording applications (common in call center environments) and network packet capture tools that are used for diagnostic purposes.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Security Configuration Menu

                                                        The Security Configuration menu that you access from the Device Configuration menu displays settings that relate to security for phone. It also provides access to the Trust List menu. This menu indicates if the CTL or ITL file is installed on the phone.

                                                        The following table describes the options on the Security Configuration menu.


                                                        Note


                                                        The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see Security Configuration Menu.


                                                        Table 18 Security Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        PC Port Disabled

                                                        Indicates whether the access port on the phone is enabled or disabled.

                                                        Note   

                                                        If disabled, video will not work on this phone, even if video is enabled.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        GARP Enabled

                                                        Indicates if the phone accepts MAC addresses from GARP responses.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Voice VLAN Enabled

                                                        Indicates if the phone allows a device attached to the access port to access the Voice VLAN:

                                                        • Setting this option to No (disabled) prevents the attached PC from sending and receiving data on the Voice VLAN. This setting also prevents the PC from receiving data sent and received by the phone.
                                                        • Setting this option to Yes (enabled) if an application that requires monitoring of the phone traffic is running on the PC. These applications include monitoring and recording applications and network monitoring software.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Web Access Enabled

                                                        Indicates if web access is enabled (Yes) or disabled (No) for the phone.

                                                        For more information, see Control Web Page Access.

                                                        Security Mode

                                                        Displays the security mode that is set for the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Logging Display

                                                        For use by the Cisco Technical Assistance Center (TAC), if necessary.

                                                        QoS Configuration Menu

                                                        The QoS Configuration menu displays information that relates to quality of service (QoS) for the phone. The following table describes the options on this menu.

                                                        Table 19 QoS Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        DSCP For Call Control

                                                        Differentiated Services Code Point (DSCP) IP classification for call control signaling.

                                                        From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                                        DSCP For Configuration

                                                        DSCP IP classification for any phone configuration transfer.

                                                        From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                                        DSCP For Services

                                                        DSCP IP classification for phone-based services.

                                                        From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                                        Network Configuration Menu

                                                        The Network Configuration menu displays device-specific network configuration settings on the phone. The following table describes the options in this menu.


                                                        Note


                                                        The phone also has a Network Configuration menu that you access directly from the main menu. For information about the options on that menu, see Network Configuration Menu.


                                                        Table 20 Network Configuration Menu Options

                                                        Option

                                                        Description

                                                        To Change

                                                        Load Server

                                                        Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, negating the need to traverse the WAN link for each phone's upgrade.

                                                        You can set the Load Server to another TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.

                                                        Note   

                                                        The Load Server option allows you to specify an alternate TFTP server for phone upgrades only. The phone continues to use TFTP Server 1 or TFTP Server 2 to obtain configuration files. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, deletion, and so on.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        RTP Control Protocol

                                                        Indicates whether the phone supports the Real-Time Control Protocol (RTCP). Settings include:

                                                        • Enabled
                                                        • Disabled—default

                                                        If this feature is disabled, several call statistic values display as 0. For additional information, see the following sections:

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        CDP: PC Port

                                                        Indicates whether CDP is supported on the PC port (default is enabled).

                                                        Enable CDP on the PC port when Cisco VT Advantage/Unified Video Advantage (CVTA) is connected to the PC port. CVTA does not work without CDP interaction with the phone.

                                                        Note   

                                                        When CDP is disabled in Cisco Unified Communications Manager, a warning is displayed, indicating that disabling CDP on the PC port prevents CVTA from working.

                                                        Note   

                                                        The current PC and switch port CDP values are shown on the Settings menu.

                                                        Use Cisco Unified Communications Manager Administration, and choose Device > Phone.

                                                        CDP: SW Port

                                                        Indicates whether CDP is supported on the switch xport (default is enabled).

                                                        • Enable CDP on the switch port for VLAN assignment for the phone, power negotiation, QoS management, and 802.1x security.
                                                        • Enable CDP on the switch port when the phone is connected to a Cisco switch.
                                                        Note   

                                                        When CDP is disabled in Cisco Unified Communications Manager, a warning is presented, indicating that CDP should be disabled on the switch port only if the phone is connected to a non-Cisco switch.

                                                        Note   

                                                        The current PC and switch port CDP values are shown on the Settings menu.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Peer Firmware Sharing

                                                        The Peer Firmware Sharing feature provides these advantages in high speed campus LAN settings:

                                                        • Limits congestion on TFTP transfers to centralized remote TFTP servers
                                                        • Eliminates the need to manually control firmware upgrades
                                                        • Reduces phone downtime during upgrades when large numbers of devices are reset simultaneously

                                                        Peer Firmware Sharing may also aid in firmware upgrades in branch/remote office deployment scenarios over bandwidth-limited WAN links.

                                                        When enabled, it allows the phone to discover similar phones on the subnet that are requesting the files that make up the firmware image, and to automatically assemble transfer hierarchies on a per-file basis. The individual files making up the firmware image are retrieved from the TFTP server by only the root phone in the hierarchy, and are then rapidly transferred down the transfer hierarchy to the other phones on the subnet using TCP connections.

                                                        This menu option indicates whether the phone supports peer firmware sharing. Settings include:

                                                        • Enabled—default
                                                        • Disabled

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Log Server

                                                        Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the peer to peer image distribution feature.

                                                        Note   

                                                        The remote logging setting does not affect the sharing log messages sent to the phone log.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        IP Addressing Mode

                                                        Displays the IP addressing mode that is available on the phone—IPv4 only, IPv6 only, or IPv4 and IPv6.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Common Device Configuration.

                                                        IP Addressing Mode Preference for Signaling

                                                        Indicates the IP address version that the phone uses during signaling with Cisco Unified Communications Manager when both IPv4 and IPv6 are both available on the phone.

                                                        The IP addressing mode preference is configured on Cisco Unified Communications Manager Administration.

                                                        Displays one of the following options on the phone:

                                                        • Use System Default—The dual-stack phone uses the default system addressing.
                                                        • IPv4—The dual-stack phone prefers to establish a connection via an IPv4 address during a signaling event
                                                        • IPv6—The dual-stack phone prefers to establish a connection via an IPv6 address during a signaling event.

                                                        Default: Use System Default

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Common Device Configuration.

                                                        Auto IP Configuration

                                                        Displays whether the auto configurations is enabled or disabled on the phone.

                                                        The Auto IP Configuration setting along with the DHCPv6 setting determine how the IP Phone obtains its IPv6 address and other network settings. For more information on how these two settings affect the network settings on the phone, see DHCPv6 and Autoconfiguration.

                                                        Note   

                                                        Use the "Allow Auto-Configuration for Phones" setting in Cisco Unified Communications Manager Administration.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Common Device Configuration.

                                                        IPv6 Load Server

                                                        Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, negating the need to traverse the WAN link for each phone's upgrade.

                                                        You can set the Load Server to another TFTP server IP address or name (other than the IPv6 TFTP Server 1 or IPv6 TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.

                                                        Note   

                                                        The Load Server option allows you to specify an alternate TFTP server for phone upgrades only. The phone continues to use IPv6 TFTP Server 1 or IPv6 TFTP Server 2 to obtain configuration files. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, or deletion.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        IPv6 Log Server

                                                        Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the peer to peer image distribution feature.

                                                        Note   

                                                        The remote logging setting does not affect the sharing log messages sent to the phone log.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        Security Configuration Menu

                                                        The Security Configuration menu that you access directly from the Settings menu provides information about various security settings. It also provides access to the CTL File screen and the Trust List menu, if a CTL file is installed on the phone.

                                                        The following table describes the options on the Security Configuration menu.


                                                        Note


                                                        The phone also has a Security Configuration menu that you access from the Device Configuration menu. For information about the security options on that menu, see Security Configuration Menu.


                                                        Table 21 Security Configuration Menu Settings

                                                        Option

                                                        Description

                                                        To Change

                                                        Web Access Enabled

                                                        Indicates is web access is enabled (Yes) or disabled (No) for the phone.

                                                        For more information, see Control Web Page Access.

                                                        Security Mode

                                                        Displays the security mode that is set for the phone.

                                                        From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                                        MIC

                                                        Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).

                                                        For information about how to manage the MIC for your phone, refer to "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

                                                        LSC

                                                        Indicates whether a locally significant certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).

                                                        For information about how to manage the LSC for your phone, see the Cisco Unified Communications Manager Security Guide, “Using the Certificate Authority Proxy Function” chapter.

                                                        CTL File

                                                        Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone. If no CTL file is installed on the phone, this field displays No. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.

                                                        For more information about this file, see the Cisco Unified Communications Manager Security Guide, “Configuring the Cisco CTL Client” chapter.

                                                        If a CTL file is installed on the phone, also provides access to the CTL File screen. For more information, see CTL File Submenu.

                                                        Trust List

                                                        The Trust List is a top-level menu that provides submenus for the CTL, ITL, and Signed Configuration files.

                                                        The CTL File submenu displays the contents of the CTL file, and the ITL File submenu displays contents of the ITL file. The CTL File and ITL File submenus also display the MD5 hash of the file. The MD5 hash value from the phone can be compared with the MD5 hash value of the file from the TFTP server to verify if the correct file is installed on the phone.

                                                        The Signed Configuration File submenu displays the SRST certificate that is installed via the authenticated digitally signed configuration file.

                                                        For more information, see Trust List Menu.

                                                        802.1X Authentication

                                                        Allows you to enable 802.1X authentication for this phone.

                                                        See 802.1X Authentication and Status.

                                                        802.1X Authentication Status

                                                        Displays real-time status progress of the 802.1X authentication transaction.

                                                        Display only—Cannot configure.

                                                        CTL File Submenu

                                                        The CTL File screen includes the options described in the following table.

                                                        If a CTL file is installed on the phone, you can access the CTL File submenu by pressing the Settings button and choosing Security Configuration > Trust List.

                                                        Table 22 CTL File Settings

                                                        Option

                                                        Description

                                                        To Change

                                                        CTL File

                                                        Displays the MD5 hash of the CTL file that is installed in the phone. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.

                                                        • A locked padlock icon indicates that the CTL file is locked.
                                                        • An unlocked padlock icon indicates that the CTL file is unlocked.

                                                        For more information about this file, see the Cisco Unified Communications Manager Security Guide, “Configuring the Cisco CTL Client” chapter.

                                                        CAPF Server

                                                        Name (from the Cisco Unified Communications Manager Certificate) of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                                        For more information about this server, see the Cisco Unified Communications Manager Security Guide, "Using the Certificate Authority Proxy Function" chapter.

                                                        Unified CM/TFTP Server

                                                        Common Name (from the Cisco Unified Communications Manager Certificate) of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                                        If neither the primary TFTP (TFTP Server 1) server nor the backup TFTP server (TFTP Server 2) is listed in the CTL file, you must unlock the CTL file before you can save changes that you make to the TFTP Server 1 option or to the TFTP Server 2 option on the Network Configuration menu.

                                                        For information about changing these options, see Network Configuration Menu.

                                                        Application Server

                                                        Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate icon.

                                                        A phone-trust certificate is used to authenticate application servers with which the phone communicates.

                                                        One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the phone’s CTL file.

                                                        For more information about phone-trust certificates, see these chapters:

                                                        • Cisco Unified Communications Operating System Administration Guide, “Security” chapter.
                                                        • Cisco Unified Communications Manager Security Guide, “Security Overview” chapter.

                                                        ITL File Submenu

                                                        The ITL File screen includes the options that are described in the following table.

                                                        If an ITL file is installed on the phone, you can access the ITL File submenu by pressing the Settings button and choosing Security Configuration > Trust List.


                                                        Note


                                                        The TFTP server generates the ITL file. The Trust Verification Service does not generate the ITL file, as done in previous releases.


                                                        Table 23 ITL File Settings

                                                        Option

                                                        Description

                                                        To Change

                                                        ITL File

                                                        Displays the MD5 hash of the Identity Trust List (ITL) file that is installed in the phone. If security is configured for the phone, the ITL file installs automatically when the phone reboots or resets.

                                                        • A locked padlock indicates that the ITL file is locked.
                                                        • An unlocked padlock indicates that the ITL file is unlocked.

                                                        For more information about the CTL file, see the Cisco Unified Communications Manager Security Guide, “Configuring the Cisco CTL Client” chapter.

                                                        CAPF Server

                                                        Common Name (from the Cisco Unified Communications Manager Certificate) of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                                        For more information about this server, see the Cisco Unified Communications Manager Security Guide, "Using the Certificate Authority Proxy Function" chapter.

                                                        Unified CM/TFTP Server

                                                        Common Name (from the Cisco Unified Communications Manager Certificate) of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                                        If the certificate of the TFTP (TFTP Server 1) or the backup TFTP (TFTP Server 2) is not in the CTL or ITL file, you must unlock one of the files.

                                                        For information about changing these options, see Network Configuration Menu.

                                                        Application Server

                                                        Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone.

                                                        Also displays a certificate icon.

                                                        A phone-trust certificate is used to authenticate application servers with which the phone communicates.

                                                        One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the phone’s ITL file.

                                                        For more information about phone-trust certificates, see these chapters:

                                                        • Cisco Unified Communications Operating System Administration Guide, “Security” chapter.
                                                        • Cisco Unified Communications Manager Security Guide, “Security Overview” chapter.

                                                        Trust Verification Service Server

                                                        Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone.

                                                        Also displays a certificate icon.

                                                        A phone-trust TVS certificate is used to authenticate TVS servers with which the phone communicates. There can be more than one entry for the TVS servers.

                                                        For more information, see the Cisco Unified Communications Manager Administration Guide.

                                                        Unlock CTL and ITL Files

                                                        To unlock the CTL and ITL files from the Security Configuration menu, follow these steps:

                                                        Procedure
                                                          Step 1   Press **# to unlock options on the Settings menu on the Cisco Unified IP Phone.
                                                          Step 2   Select Trust List > CTL file or ITL file (depending on which file is installed in your phone).
                                                          Step 3   Press the Unlock softkey to unlock the CTL file.
                                                          Step 4   Press the Unlock softkey to unlock the Trust List files on the phone. The CTL or ITL files, if installed on your phone, will be unlocked together.

                                                          After you change and save the applicable TFTP server option, the CTL file will be locked automatically.

                                                          Note   

                                                          When you press the Unlock softkey, it changes to Lock. If you decide not to change the TFTP server option, press the Lock softkey to lock the CTL file.


                                                          Trust List Menu

                                                          The Trust List menu provides a top-level menu containing the CTL, ITL, and the Signed Configuration submenus. The content of the Signed Configuration file is SRST.

                                                          It displays information about all of the servers that the phone trusts and includes the options described in the following list.

                                                          Table 24 Trust List Menu Settings

                                                          Option

                                                          Description

                                                          To Change

                                                          CAPF Server

                                                          Common Name (from the Cisco Unified Communications Manager Certificate) of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                                          For more information about these settings, see the Cisco Unified Communications Manager Security Guide, “Configuring the Cisco CTL Client” chapter.

                                                          Unified CM/TFTP Server

                                                          Common Name (from the Cisco Unified Communications Manager Certificate) of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                                          If the certificate of the TFTP (TFTP Server 1) or the certificate of the backup TFTP (TFTP Server 2) is not in the CTL file or ITL file, you must unlock either the CTL file or the ITL file.

                                                          For more information about these settings, see the Cisco Unified Communications Manager Security Guide, “Configuring the Cisco CTL Client” chapter.

                                                          SRST Router

                                                          Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted SRST router that is available to the phone, if such a device has been configured in Cisco Unified Communications Manager Administration. Also displays a certificate icon if a certificate is installed for this server.

                                                          For more information about these settings, see the Cisco Unified Communications Manager Security Guide, “Configuring the Cisco CTL Client” chapter.

                                                          Application Server

                                                          Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate icon.

                                                          A phone-trust certificate is used to authenticate application servers with which the phone communicates.

                                                          One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the phone’s CTL file.

                                                          For more information about phone trust certificates, see these chapters:

                                                          • Cisco Unified Communications Operating System Administration Guide, “Security” chapter.
                                                          • Cisco Unified Communications Manager Security Guide, “Security Overview” chapter.

                                                          802.1X Authentication and Status

                                                          The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication and monitor its progress. These options are described in the following tables.

                                                          You can access these menus from the Settings menu > Security Configuration menu by choosing 802.1X Authentication or 802.1X Authentication Status.

                                                          For instructions about how to access the Security Configuration menu and its submenus, see the Display Settings Menu.

                                                          Table 25 802.1X Authentication Settings

                                                          Option

                                                          Description

                                                          To Change

                                                          Device Authentication

                                                          Determines whether 802.1X authentication is enabled:

                                                          • Enabled: Phone uses 802.1X authentication to request network access.
                                                          • Disabled: Default setting in which the phone uses CDP to acquire VLAN and network access.

                                                          Set Device Authentication field - 7911 AG

                                                          EAP-MD5

                                                          Specifies a password for use with 802.1X authentication using the following menu options (described in the following rows):

                                                          • Device ID
                                                          • Shared Secret
                                                          • Realm

                                                          Choose Settings > Security Configuration > 802.1X Authentication > EAP-MD5.

                                                          Device ID: Derivative of the phone’s model number and unique MAC address, displayed in this format: CP-<model>-SEP-<MAC>

                                                          Display only—Cannot configure.

                                                          Shared Secret: Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of numbers or letters.

                                                          Note   

                                                          If you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is deleted.

                                                          Set EAP-MD5 Shared Secret Field

                                                          Realm: Indicates the user network domain, always set as Network

                                                          Display only—Cannot configure.

                                                          Table 26 802.1X Authentication Real-Time Status

                                                          Option

                                                          Description

                                                          To Change

                                                          802.1X Authentication Status

                                                          Real-time progress of the 802.1X authentication status, displaying one of the following states:

                                                          • Disabled: 802.1X is disabled and transaction was not attempted
                                                          • Disconnected: Physical link is down or disconnected
                                                          • Connecting: Trying to discover or acquire the authenticator
                                                          • Acquired: Authenticator acquired, awaiting authentication to begin
                                                          • Authenticating: Authentication in progress
                                                          • Authenticated: Authentication successful or implicit authentication due to timeouts
                                                          • Held: Authentication failed, waiting before next attempt (approximately 60 seconds)

                                                          Display only—Cannot configure.

                                                          Set EAP-MD5 Shared Secret Field

                                                          For assistance in recovering from a deleted shared secret, see Cisco Unified IP Phone Security Problems.

                                                          Procedure
                                                            Step 1   Choose EAP-MD5 > Shared Secret.
                                                            Step 2   Enter the shared secret.
                                                            Step 3   Press Save.