Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Feature Support by Protocol for Cisco Unified IP Phone 7931G
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Feature Support by Protocol for Cisco Unified IP Phone 7931G

Feature Support by Protocol for Cisco Unified IP Phone 7931G

This appendix provides information about feature support for the Cisco Unified IP Phone using the SCCP or SIP protocol with Cisco Unified Communications Manager.

The following table provides a high-level overview of calling features and their support by protocol. The table focuses primarily on end-user calling features and is not intended to represent a comprehensive listing of all available phone features. For details about user-interface differences and feature use, refer to the Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager.

This guide is available at this URL:

http:/​/​www.cisco.com/​en/​US/​products/​hw/​phones/​ps379/​tsd_​products_​support_​series_​home.html

Table 1  Cisco Unified IP Phone 7931 Feature Support by Protocol

Features

Protocol: SCCP

Protocol: SIP

For more information, see this section in the user guide

Calling features

Abbreviated Dialing

Supported

Supported

Call features - Speed Dial

Agent Greeting

Supported

Supported

Call features - Call answer

Assisted Directed Call Park

Not supported

Supported

Call features - Call park

Audible Message Waiting Indicator

Supported

Supported

Change audible voice-message indicator

Auto Answer

Supported

Supported

Handset, headset, and speaker - AutoAnswer with Headset or Speakerphone

Auto Dial

Supported

Supported

Call features - Basic call options

Barge (and cBarge)

Supported

Supported

Call features - Shared lines

Busy Lamp Field (BLF)

Supported

Supported

Call features - Busy Lamp Field features

Busy Lamp Field (BLF) Pickup

Supported

Supported

Call features - Busy Lamp Field features

Call Back

Supported

Supported

Call features - Additional call options

Call Chaperone

Supported

Supported

Call Display Restrictions

Supported

Supported

Call Forward All

Supported

Supported

Call features - Set up and cancel Call Forward All from phone

Call Forward All Breakout

Supported

Supported

Call Forward All Loop Prevention

Supported

Supported

Call Forward Busy

Supported

Supported

Call features - Call Forward

Call Forward Configurable Display

Supported

Supported

Call Forward Destination Override

Supported

Supported

Call Forward No Answer

Supported

Supported

Call features - Call Forward

Call Park

Supported

Supported

Call features - Call Park

Call Pickup

Group Call Pickup

Directed Call Pickup

Other Call Pickup

Supported

Supported

Call features - Call Park

Call Waiting

Supported

Supported

Call features - Call answer

Caller ID

Supported

Supported

Your Cisco Unified IP Phone—Phone screen features

Cisco Extension Mobility

Supported

Supported

Call features - Cisco Extension Mobility

Cisco Extension Mobility Change PIN

Supported

Supported

Call features - Cisco Extension Mobility

Cisco Extension Mobility Cross Cluster Service

Supported

Supported

Client Matter Codes (CMC)

Supported

Not supported

Call features - Place call using billing or tracking code

Conference

Supported

Supported

Call features - Conference calls

Computer Telephony Integration (CTI) Applications

Supported

Supported

Users do not interact with this feature directly. It is configured on Cisco Unified Communications Manager.

Note   

CTI is not supported if rollover is enabled.

Device Invoked Recording

Supported

Supported

 

Directed Call Park

Supported

Supported

Call features - Store and retrieve active call using Call Park

Disabling Enbloc Dialing

Supported

Not Supported

Do Not Disturb (DND)

Supported

Supported

Call features - Do Not Disturb

Distinctive Ring

Supported

Supported

Phone customization—Rings and message indicator customization

Fast Dial Service

Supported

Supported

Call features - Speed Dial

Forced Authorization Codes (FAC)

Supported

Not supported

Call features - Place call using billing or tracking code

Headset Sidetone Control

Not supported

Not supported

Help System

Supported

Supported

Your Cisco Unified IP Phone—Phone help system

Hold/Resume

Supported

Supported

Call features - Hold and resume

Hold Reversion

Supported

Supported

Call features - Hold and resume

Hold Status

Supported

Supported

Call features - Hold and resume

Hunt Group

Supported

Supported

Immediate Divert

Supported

Supported

Call features - Call answer

Immediate Divert—Enhanced

Supported

Supported

Call features - Call transfer to voice message system

Intelligent Session Control

Supported

Supported

Intercom

Supported

Supported

Call features - Intercom calls

Intra-Cluster Trust (Bulk Certificate Replication)

Supported

Supported

Join Across Lines/Select

Supported

Supported

Call features - Conference calls

Join/Select

Supported

Supported

Call features - Conference calls

Log Out of Hunt Groups

Supported

Supported

Call features - Hunt Groups

Malicious Call ID

Supported

Supported

Call features - Suspicious call trace

Meet-Me Conference

Supported

Supported

Call features - Conference calls

Message Waiting Indicator

Supported

Supported

Mobile Connect

Supported

Supported

Call features - Business calls using single phone number

Multilevel Precedence and Preemption (MLPP)

Supported

Not supported

Call features - Prioritizing calls

Number of Calls per Device

200

50

Features of your Cisco Unified IP Phone—Line and call definitions

Mute

Supported

Supported

Call features - Mute

On-hook Dialing/Pre-Dial

Supported

Supported

Call features - Basic call options

Other Group Pickup

Supported

Supported

Phone secure web access

Supported

Supported

Plus Dialing

Supported

Supported

Privacy

Supported

Supported

Call features - Shared lines

Programmable Line Keys

Supported

Supported

Feature descriptions throughout Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager.

Protected Calling

Supported

Supported

Call features - Secure calls

Quality Reporting Tool (QRT)

Supported

Supported

Troubleshooting—Quality Reporting Tool

Note   

Requires CTI support. CTI is disabled if rollover is enabled.

Redial

Supported

Supported

Call features - Redial number

Ringer Volume Control

Supported

Not supported

Rings and message indicator customization—Adjust phone ringer volume level

Secure and Nonsecure Indication Tone

Supported

Supported

Call features - Secure calls

Secure Conferencing

Supported

Supported

Call features - Conference calls

Session Handoff

Supported

Supported

Shared Line

Supported

Supported

Call features - Shared lines

Silent Monitoring

Supported

Supported

Single Button Barge

Supported

Supported

Call features - Using Barge to Add Yourself to a Shared-Line Call

Speed Dialing

Supported

Supported

Call features - Call information and Barge

SSH Access

Supported

Supported

Time Zone Update

Supported

Supported

Transfer

Supported

Supported

Call features - Call transfer

URL Dialing

Not supported

Supported

Call logs and directories

Video Support

Supported

Not supported

Additional options

Voice Mail

Supported

Supported

Voice messages

WebDialer

Supported

Supported

User Options web pages - Cisco WebDialer

Settings

Automatic Port Synchronization

Supported

Supported

Call Statistics

Supported

Supported

Troubleshooting - Phone troubleshooting data

Power Save Plus (EnergyWise)

Supported

Not supported

Features of your Cisco Unified IP Phone - Energy savings

Remote Port Configuration

Supported

Supported

SSH Disable

Supported

Supported

UCR 2008

Supported

Not supported

Voice Quality Metrics

Supported

Supported

Troubleshooting - Phone troubleshooting data

Services

SDK Compliance

Supported

Supported

Cisco IP Phone Service Application Development Notes for Release 4.1(3) or later

Directories

Call Logs

Supported

Supported

Call logs and directories - Call Logs

Corporate Directories

Supported

Supported

Call logs and directories - Directory features

Personal Directory Enhancements

Supported

Supported

Call logs and directories - Directory features

Supplemental features and applications

Cisco Unified Communications Manager Assistant

Not supported

Not supported

Cisco Unified Communications Manager Assistant User Guide

Cisco Unified Communications Manager Auto-Attendant

Supported

Not supported

Cisco Unified Communications Manager Features and Services Guide

Cisco Unified Business Attendant Console

Cisco Unified Department Attendant Console

Cisco Unified Enterprise Attendant Console

Supported

Supported

These are third-party products. See http:/​/​www.cisco.com/​en/​US/​products/​ps7282/​prod_​maintenance_​guides_​list.html

Cisco Unified IP Phone Expansion Module 7914

Not supported

Not supported

Cisco Unified IP Phone Expansion Module 7914 User Guide

Cisco Unified IP Phone Expansion Module 7915

Not supported

Not supported

Cisco Unified IP Phone Expansion Module 7915 User Guide

Cisco Unified IP Phone Expansion Module 7916

Not supported

Not supported

Cisco Unified IP Phone Expansion Module 7916 User Guide

Cisco VT Advantage

Supported

Not supported

Cisco VT Advantage User Guide