Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

"more" Softkey Timer 4-25

.cnf.xml configuration file 2-5

Numerics

10/100 PC port 3-2

See also access port

10/100 SW port 3-2

See also network port

802.1X

authentication server 1-19

authenticator 1-19

description 1-6

network components 1-19

supplicant 1-19

Troubleshooting 9-9, 9-10

802.1X Authentication menu

about 4-36

options

Device Authentication 4-39

EAP-MD5 4-39

Device ID     1

Realm     1

Shared Secret     1

802.1X Authentication methods

EAP-FAST 1-6

802.1X Authentication Status menu

about 4-36

states 4-40

A

abbreviated dialing 5-2

AC adapter, connecting 3-5

access, to phone settings 3-10, 4-2

access port

10/100 PC 3-2

configuring 4-8

connecting 3-5

disabled 4-30

forwarding packets to 4-29

access to phone settings 4-1

Access web page 8-2, 8-8

adding

Cisco Unified IP Phones manually 2-9

Cisco Unified IP Phones using auto-registration 2-8

Cisco Unified IP Phones using auto-registration with TAPS 2-9

Cisco Unified IP Phones using BAT 2-10

users to Cisco Unified Communications Manager 5-18

Add Select to Join 5-2

Admin. VLAN ID 4-7

AdvanceAdhocConference service parameter 5-6

Alternate TFTP 4-10

anonymous call block 5-2

Application Menu button 1-3, 5-15, 7-3

applications, menu of 1-3, 4-2, 5-15, 5-17, C-1

audible message waiting indicator 5-2

audience, for this document ii-xi

authenticated call 1-16

authentication 1-11, 3-9

authentication server, in 802.1X 1-19

Authentication URL 4-22

authenticator, in 802.1X 1-19

auto answer 5-2

Auto Call Select 4-24

Auto Line Select 4-24

auto-pickup 5-2

auto-registration

using 2-8

using with TAPS 2-9

auxiliary VLAN 2-3

B

backlight, turning on and off automatically 6-5

Backlight Idle Timeout 4-28, 6-6

Backlight On Duration 4-28, 6-6

Backlight On Time 4-28, 6-5

Backlight On When Incoming Call 4-28

barge 1-20, 5-3

call security restrictions 1-17

BAT (Bulk Administration Tool) 2-10

BLF for Call Lists 4-24

block external to external transfer 5-3

BootP 1-5

BOOTP Server 4-12

Bootstrap Protocol (BootP) 1-5

Busy Lamp Field (BLF) Pickup 5-3, B-1

Busy Lamp Field (BLF) speed dial 5-3

busy lamp field speed dial B-1

C

cable lock, connecting to phone 3-6

call

authenticated 1-16

encrypted 1-16

protected 1-16

security interactions 1-17

Call Back 5-5

call display restrictions 5-3, B-2

caller ID 5-5

Caller ID Blocking 5-5

call forward

all 5-4

busy 5-4

destination override 5-4

display, configuring 5-4

loop breakout 5-4

loop prevention 5-4

no answer 5-4

no coverage 5-4

call forward configurable display B-2

call forward destination override B-2

call forward display, configuring 5-4

calling party normalization 5-5

call park 5-4

call pickup 5-4

call recording 5-4

call security restrictions using Barge 1-17

Call Statistics screen 7-1, 7-12

call waiting 5-5

CAPF (Certificate Authority Proxy Function) 1-14, 3-9

certificate trust list file

See CTL file

Cisco Discovery Protocol

See CDP

Cisco extension mobility 5-5

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-5

Cisco Unified Communications Manager

adding phone to database of 2-7

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-4

Cisco Unified Communications Manager Administration

adding telephony features using 5-1

configuring backlight using 6-5

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-9

adding to Cisco Unified Communications Manager 2-7

cleaning 9-17

configuration checklist 1-22

configuration requirements 1-21

configuring user services 5-17

features 1-2

figure 1-2

installation checklist 1-24, 1-25

installation overview 1-21

installation procedure 3-5

installation requirements 1-21

modifying phone button templates 5-15

mounting to wall 3-7

power sources 2-3

registering 2-7

registering with Cisco Unified Communications Manager 2-8, 2-9, 2-10

resetting 9-12

supported networking protocols 1-5

technical specifications D-1

troubleshooting 9-1

using LDAP directories 5-14

web page 8-1

cleaning the Cisco Unified IP Phone 9-17

Clear softkey 7-3, 7-9

client matter codes 5-6

Computer Telephony Integration (CTI) Applications 5-6

conference

description 5-6

secure 1-16

conference joining 5-6

configuration file

.cnf.xml 2-5

creating 9-5

encrypted 1-14

modifying 6-1

overview 2-5

secure 2-5

XmlDefault.cnf.xml 2-5

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-14

overview 1-21

personal directories 5-14

phone button templates 5-15

softkey templates 5-17

startup network settings 3-9

user features 5-18

wideband codec 6-3

connecting

handset 3-5

headset 3-5

to AC adapter 3-5

to a computer 3-5

to the network 3-5

Console Logs web page 8-2

Core Dumps web page 8-2

CTI 5-6

CTL file

deleting from phone 9-13

requesting 2-6

custom phone rings

about 6-2

creating 6-2, 6-3

PCM file requirements 6-3

D

daisy chaining 9-10

data VLAN 2-3

Days Backlight Not Active 4-28, 6-5

Debug Display web page 8-3, 8-10

Default Router 1-5 4-9

Device Advertise G.722 4-27

Device Authentication 4-39

device authentication 1-13

Device Configuration menu

displaying 4-2

editing values 4-3

overview 4-1

sub-menus 4-17

Device Information web page 8-2, 8-3

DHCP 4-9

description 1-5

troubleshooting 9-7

DHCP Address Released 4-10

DHCP Server 4-10

DHCPv6 4-13

DHCPv6 Address Released 4-14

directed call park 5-6

directed call pickup 5-6

Directories menu 1-3, 5-15

Directories URL 4-22

directory numbers, assigning manually 2-9

Distinctive Ring 5-6

DND 5-7

DNS server

troubleshooting 9-8

verifying settings 9-4

DNS Server 1-5 4-9

documentation

additional ii-xii

for users C-2

Domain Name 4-7

Domain Name System (DNS) 4-7

Domain Name System (DNS) server 4-9

do not disturb 5-7

DSCP For Call Control 4-31

DSCP For Configuration 4-31

DSCP For Services 4-31

Dynamic Host Configuration Protocol

See DHCP

E

EAP-MD5 4-39

EAP-TLS

EAP-MD5 1-6

editing, configuration values 4-3

encrypted call 1-16

encrypted configuration file 1-14

encryption

media 1-11, 1-14

signaling 1-11, 1-14

Enterprise Advertise G.722 4-27

Erase softkey 9-13

error messages, used for troubleshooting 9-3

Ethernet Configuration menu

about 4-29

options

Forwarding Delay 4-29

Span to PC Port 4-29

Ethernet Information web page 8-2, 8-8

F

fast dial service 5-7

features

configuring on phone, overview 1-11

configuring with Cisco Unified Communications Manager, overview 1-10

informing users about 1-11

support by protocol

other group pickup B-3

figure

cable connections 3-6

cable lock connection 3-7

Cisco Unified IP Phone features 1-2

file authentication 1-14

file format for RingList.xml 6-2

firmware, verifying version 7-11

Firmware Versions screen 7-11

forced authorization codes 5-7

Forwarding Delay 4-29

G

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-30

group call pickup 5-7

H

handset, connecting 3-5

headset 1-3, 5-15

connecting 3-4

disabling 3-4

quality 3-4

sound quality 3-4

using 3-3

wideband 6-3

Headset Enabled 4-25

headset port 3-5

Help System 5-7

hold 5-8

hold status 5-8

hold reversion 5-8

hold status 5-8

Host Name 4-6

HTTP, description 1-5

HTTP Configuration menu

about 4-22

options

Authentication URL 4-22

Directories URL 4-22

Idle URL 4-22

Idle URL Time 4-22

Information URL 4-22

Messages URL 4-22

Proxy Server URL 4-22

Services URL 4-22

hunt group 5-8, B-3

Hypertext Transfer Protocol

See HTTP

I

icon

lock 1-16

padlock 1-16

shield 1-16

idle display

configuring 6-4

timeout 4-22

viewing settings 6-5

XML service 4-22, 6-4

Idle URL 4-22

Idle URL Time 4-22

image authentication 1-13

immediate divert 5-8

Immediate Divert enhanced feature 5-8

Information URL 4-22

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-1

preparing 2-7

procedure 3-5

requirements, overview 1-21

intercom 5-9

interference, mobile phone 1-1

International Call Logging A-2

Internet Protocol (IP) 1-6

IP Address 4-9

IP address, troubleshooting 9-3

IPv4 Configuration 4-6

IPv6 Address 4-13

IPv6 Alternate TFTP 4-14

IPv6 Configuration 4-6

IPv6 Default Router 1-2 4-13

IPv6 DNS Server 1-2 4-14

IPv6 Load server 4-34

IPv6 Log server 4-34

IPv6 on the Cisco Unified IP Phone 1-8

IPv6 Prefix Length 4-13

J

join across lines 5-9

L

language overlays A-1

LDAP directories, using with Cisco Unified IP Phone 5-14

Line Select 5-9

Line select for voice messages 5-9

Link Layer Discovery Protocol (LLDP)

description 1-6

network configuration 8-7

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)

description 1-7

network configuration 8-8

Load Server 4-32

Locale Configuration menu

about 4-23

options

Network Locale 4-23

Network Locale Version 4-23

User Locale 4-23

User Locale Char Set 4-23

User Locale Version 4-23

Locale Installer A-1

localization

Installing the Cisco Unified Communications Manager Locale Installer A-1

phone button overlays for A-1

Locally Significant Certificate (LSC) 3-9

lock icon 1-16

Logging Display 4-30

log out of hunt group 5-9

Log Server 4-33

Log server

IPv6 Log server 4-34

M

MAC address 4-6

malicious call identification (MCID) 5-10

manufacturing installed certificate (MIC) 1-14

Media Configuration menu

about 4-25

options

Device Advertise G.722 4-27

Enterprise Advertise G.722 4-27

Headset Enabled 4-25

Recording Tone 4-26

Recording Tone Duration 4-27

Recording Tone Local Volume 4-26

Recording Tone Remote Volume 4-26

Speaker Enabled 4-25

Video Capability Enabled 4-25

Wideband Headset 4-27

media encryption 1-14

meet-me conference 5-10

Messages URL 4-22

message waiting 5-10

metrics, voice quality 7-13, 8-12

MIC 1-14

mobile connect 5-10

mobile phone interference 1-1

mobile voice access 5-10

Model Information screen 7-1

multilevel precedence and preemption (MLPP) 5-10

Multiple Calls Per Line Appearance 5-10

music-on-hold 5-10

Mute 5-10

N

native VLAN 2-3

Network Configuration Area items

LLDP-MED on SW port 8-8

LLDP on PC port 8-7

Network Configuration menu

about 4-6

displaying 4-2

editing values 4-3, 7-15

IPv4 options

Alternate TFTP 4-10

BOOTP Server 4-12

Default Router 1-5 4-9

DHCP 4-9

DHCP Address Released 4-10

DHCP Server 4-10

DNS Server 1-5 4-9

IP Address 4-9

Subnet Mask 4-9

TFTP Server 1 4-11

TFTP Server 2 4-12

IPv6 options

DHCPv6 4-13

DHCPv6 Address Released 4-14

IPv6 Address 4-13

IPv6 Alternate TFTP 4-14

IPv6 Default Router 1-6 4-13

IPv6 DNS Server 1-2 4-14

IPv6 Prefix Length 4-13

IPv6 TFTP Server 1 4-15

IPv6 TFTP Server 2 4-16

locking options 4-3

options

Admin. VLAN ID 4-7

CDP on PC port 4-32

CDP on switch port 4-33

Domain Name 4-7

Host Name 4-6

Load Server 4-32

Log Server 4-33

MAC Address 4-6

Operational VLAN ID 4-7

PC Port Configuration 4-8

PC VLAN 4-8

Peer Firmware Sharing 4-33

RTP Control Protocol 4-32

SW Port Configuration 4-8

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-4

network connectivity, verifying 9-3

networking protocol

802.1X 1-6

BootP 1-5

CDP 1-5

CPPDP 1-5

DHCP 1-5

HTTP 1-5

IP 1-6

LLDP 1-6

LLDP-MED 1-7

RTP 1-7

SCCP 1-7

SIP 1-7

TCP 1-8

TFTP 1-8

TLS 1-8

UDP 1-8

networking protocols, supported 1-5

Network Locale 4-23

Network Locale Version 4-23

network outages, identifying 9-7

network port

10/100 SW 3-2

configuring 4-8

connecting to 3-5

network requirements, for installing 3-1

network settings, startup configuration 3-9

network statistics 7-9, 8-8

Network Statistics screen 7-9

Network web page 8-2, 8-8

O

on hook call transfer 5-10

Onhook predialing 5-11

Operational VLAN ID 4-7

other group pickup 5-11, B-3

P

padlock icon 1-16, 4-3, 7-15

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-8

PC Port Disabled 4-30

PC VLAN 4-8

Peer Firmware Sharing 4-33

personal directories 5-14

phone button templates, modifying 5-15

phone settings access 4-1

physical connection, verifying 9-6

PLK 5-11

plugging in Cisco Unified IP Phone 3-5

power

connection 9-8

losing when changing connection type 9-8

providing to the Cisco Unified IP Phone 2-3

Power Save Configuration menu

about 4-28

options

Backlight Idle Timeout 4-28

Backlight On Duration 4-28

Backlight On Time 4-28

Backlight On When Incoming Call 4-28

Days Backlight Not Active 4-28

power source

description 2-3

external power 2-4

PoE 2-4

power injector 2-4

privacy 5-11

Private Line Automated Ringdown (PLAR) 5-11

Programmable line keys (PLK) 5-11

protected call 1-16

description 1-17

protected calling

description 5-11

Protected Calls 1-17

Proxy Server URL 4-22

Q

QoS Configuration menu

about 4-31

options

DSCP For Call Control 4-31

DSCP For Configuration 4-31

DSCP For Services 4-31

QRT softkey 5-12, 9-14

Quality Reporting Tool (QRT) 5-12, 9-14

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

Recording Tone 4-26

Recording Tone Duration 4-27

Recording Tone Local Volume 4-26

Recording Tone Remote Volume 4-26

redial 5-12

reset, factory 9-13

resetting

basic 9-13

Cisco Unified IP Phone 9-12

continuously 9-6

intentionally 9-7

methods 9-13

Reverting Focus Priority 4-24

ring activity 5-12

RingList.xml file format 6-2

RTP Control Protocol 4-32

S

SCCP

description 1-7

SCCP, description 1-7

secure conference

description 1-16

establishing 1-16

identifying 1-16

restrictions 1-17, 1-18

security restrictions 1-18

secure SRST reference 1-14

securing the phone with a cable lock 3-6

security

CAPF (Certificate Authority Proxy Function) 1-14, 3-9

configuring on phone 3-9

device authentication 1-13

encrypted configuration file 1-14

file authentication 1-14

image authentication 1-13

Locally Significant Certificate (LSC) 3-9

manufacturing installed certificate (MIC) 1-14

media encryption 1-14

secure configuration file 2-5

secure SRST reference 1-14

security profiles 1-14

signaling authentication 1-14

signaling encryption 1-14

Security Configuration menu 4-35

about 4-30

options

802.1X Authentication 4-36

802.1X Authentication Status 4-36

GARP Enabled 4-30

Logging Display 4-30

PC Port Disabled 4-30

Security Mode 4-30

Voice VLAN Enabled 4-30

Web Access Enabled 4-30

Security Configuration menu (on Settings menu)

options

CAPF Server 4-36

IPv6 CAPF Server 4-36

Security Mode 4-30

security profiles 1-14

services

configuring for users 5-17

description 5-12

subscribing to 5-18

Services URL 4-22

Services URL button 5-12

Settings menu access 3-10, 4-2

Settings softkey 1-4, 7-3

shared line 5-12

shield icon 1-16

signaling authentication 1-14

signaling encryption 1-14

silent monitoring 5-12

SIP, description 1-7

softkey templates, configuring 5-17

Span to PC Port 4-29

Speaker button, disabling 3-3

Speaker Enabled 4-25

speed dial, template for 5-15

speed dialing 5-2, 5-13

SRST

description 4-18

secure reference 1-14

standard (ad hoc) conference 5-6

startup problems 9-1

startup process

accessing TFTP server 2-6

configuring VLAN 2-6

contacting Cisco Unified Communications Manager 2-7

loading stored phone image 2-6

obtaining IP address 2-6

obtaining power 2-6

requesting configuration file 2-7

requesting CTL file 2-6

understanding 2-6

verifying 3-8

statistics

call 7-12

network 7-9, 8-8

streaming 8-11

Status menu 7-1, 7-2

status messages 7-3

Status Messages screen 7-3

Status Messages web page 8-2, 8-10

Stream 0 web page 8-11

Stream 1 web page 8-3, 8-11

Stream 2 web page 8-3, 8-11

Stream 3 web page 8-3, 8-11

streaming statistics 8-11

Subnet Mask 4-9

supplicant, in 802.1X 1-19

Survivable Remote Site Telephony

See SRST

SW Port Configuration 4-8

T

TAPS (Tool for Auto-Registered Phones Support) 2-9

TCP 1-8

technical specifications, for Cisco Unified IP Phone D-1

telephony features

abbreviated dialing 5-2

anonymous call block 5-2

Audible message waiting indicator 5-2

auto answer 5-2

auto-pickup 5-2

barge 1-20, 5-3

block external to external transfer 5-3

Busy Lamp Field (BLF) Pickup 5-3, B-1

Busy Lamp Field (BLF) speed dial 5-3

Call Back 5-5

call display restrictions 5-3

caller ID 5-5

caller ID blocking 5-5

call forward configurable display 5-4

call park 5-4

call pickup 5-4

call recording 5-4

call waiting 5-5

Cisco extension mobility 5-5

client matter codes 5-6

conference 5-6

directed call park 5-6

directed call pickup 5-6

do not disturb (DND) 5-7

fast dial service 5-7

forced authorization codes 5-7

group call pickup 5-7

hold 5-8

hold reversion 5-8

hunt group 5-8

immediate divert 5-8

Immediate Divert enhanced feature 5-8

IPv6 Log server 4-34

log out of hunt group 5-9

malicious call identification (MCID) 5-10

meet-me conference 5-10

mobile connect 5-10

mobile voice access 5-10

multilevel precedence and preemption (MLPP) 5-10

music-on-hold 5-10

on hook call transfer 5-10

other group pickup 5-11

privacy 5-11

redial 5-12

ring activity 5-12

services 5-12

Services URL button 5-12

shared line 5-12

silent monitoring 5-12

speed dialing 5-13

Time-of-Day Routing 5-13

transfer 5-13

video support 5-13

voice messaging system 5-13

TFTP

description 1-8

troubleshooting 9-3

TFTP Server 1 4-11

TFTP Server 2 4-12

TFTP settings

IPv6 4-15, 4-16

time, displayed on phone 3-2

Time-of-Day Routing 5-13

TLS 2-5

transfer 5-13

Transmission Control Protocol

See 1-8

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-4

Cisco Unified IP Phone 9-1

DHCP 9-7

DNS 9-8

DNS settings 9-4

IP addressing and routing 9-3

network connectivity 9-3

network outages 9-7

phones resetting 9-7

physical connection 9-6

services on Cisco Unified Communications Manager 9-4

TFTP settings 9-3

VLAN configuration 9-7

U

UI Configuration menu 4-24

options

Auto Call Select 4-24

Auto Line Select 4-24

BLF for Call Lists 4-24

Reverting Focus Priority 4-24

Wideband Headset UI Control 4-25

uncompressed wideband 1-1

Understanding DHCPv6 and Autoconfiguation 4-16

Unified CM 1-5 4-18

Unified CM Configuration Menu 4-18

Unlock softkey 4-37

User Datagram Protocol

See UDP

User Locale 4-23

User Locale Char Set 4-23

User Locale Version 4-23

User Options web page

description 5-19

giving users access to 5-19

specifying options that appear 5-20

users

adding to Cisco Unified Communications Manager 5-18

configuring personal directories C-4

documentation for C-2

providing required information to 5-23, C-1

providing support to C-1

subscribing to services C-3

V

verifying

firmware version 7-11

startup process 3-8

Video Capability Enabled 4-25

video support 5-13

VLAN

auxiliary, for voice traffic 2-3

configuring 4-7

configuring for voice networks 2-2

native, for data traffic 2-3

verifying 9-7

voice messaging system 1-3, 5-13, 5-15

voice messaging system, accessing C-3

voice quality metrics 7-13, 8-12

voice VLAN 2-3

Voice VLAN Enabled 4-30

W

wall mounting 3-7

Web Access Enabled 4-30

web page

about 8-1

Access 8-2, 8-8

accessing 8-1

Console Logs 8-2

Core Dumps 8-2

Debug Display 8-3, 8-10

Device Information 8-2, 8-3

disabling access to 8-3

Ethernet Information 8-2, 8-8

Network 8-2, 8-8

Network Configuration 8-4

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-2, 8-10

Stream 0 8-11

Stream 1 8-3, 8-11

Stream 2 8-3, 8-11

Stream 3 8-3, 8-11

wideband codec, configuring 6-3

Wideband Headset 4-27

Wideband Headset UI Control 4-25

X

XmlDefault.cnf.xml 2-5