Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)
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Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

"more" Softkey Timer 4-18

.cnf.xml configuration file 2-5

Numerics

10/100 PC port 3-2

See also access port

10/100 SW port 3-2

See also network port

802.1X

authentication server 1-16

authenticator 1-16

description 1-6

network components 1-16

supplicant 1-16

Troubleshooting 9-9, 9-10

802.1X Authentication menu

about 4-28

options

Device Authentication 4-30

EAP-MD5 4-30

Device ID     1

Realm     1

Shared Secret     1

802.1X Authentication Status menu

about 4-28

states 4-31

A

abbreviated dialing 5-2

AC adapter, connecting 3-5

access, to phone settings 3-10, 4-2

access port

10/100 PC 3-2

configuring 4-7

connecting 3-5

disabled 4-23

forwarding packets to 4-22

access to phone settings 4-1

Access web page 8-2, 8-8

adding

Cisco Unified IP Phones manually 2-9

Cisco Unified IP Phones using auto-registration 2-8

Cisco Unified IP Phones using auto-registration with TAPS 2-9

Cisco Unified IP Phones using BAT 2-10

users to Cisco Unified Communications Manager 5-17

Add Select to Join 5-2

Admin. VLAN ID 4-6

AdvanceAdhocConference service parameter 5-6

Alternate TFTP 4-9

anonymous call block 5-2

Application Menu button 1-3, 5-15, 7-3

applications, menu of 1-3, 4-2, 5-15, 5-17, C-1

audible message waiting indicator 5-2

audience, for this document ii-ix

authenticated call 1-14

authentication 1-10, 3-9

authentication server, in 802.1X 1-16

Authentication URL 4-15

authenticator, in 802.1X 1-16

auto answer 5-2

Auto Call Select 4-18

Auto Line Select 4-17

auto-pickup 5-2

auto-registration

using 2-8

using with TAPS 2-9

auxiliary VLAN 2-3

B

backlight, turning on and off automatically 6-5

Backlight Idle Timeout 4-21, 6-6

Backlight On Duration 4-21, 6-6

Backlight On Time 4-21, 6-5

Backlight On When Incoming Call 4-21

barge 1-17, 5-3

BAT (Bulk Administration Tool) 2-10

BLF for Call Lists 4-17

block external to external transfer 5-3

BootP 1-5

BOOTP Server 4-10

Bootstrap Protocol (BootP) 1-5

Busy Lamp Field (BLF) Pickup 5-3

Busy Lamp Field (BLF) speed dial 5-3

C

cable lock, connecting to phone 3-6

call

authenticated 1-14

encrypted 1-14

protected 1-14

security interactions 1-15

Call Back 5-5

call display restrictions 5-3, B-1

caller ID 5-5

Caller ID Blocking 5-5

call forward

all 5-4

busy 5-4

destination override 5-4

display, configuring 5-4

loop breakout 5-4

loop prevention 5-4

no answer 5-4

no coverage 5-4

call forward configurable display B-2

call forward destination override B-2

call forward display, configuring 5-4

call park 5-4

call pickup 5-4

call recording 5-4

Call Statistics screen 7-1, 7-12

call waiting 5-5

CAPF (Certificate Authority Proxy Function) 1-12, 3-9

certificate trust list file

See CTL file

Cisco Discovery Protocol

See CDP

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-5

Cisco Unified CM User Options

description 5-18

Cisco Unified CM User Options web page

giving users access to 5-18

Cisco Unified Communications Manager

adding phone to database of 2-7

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-4

Cisco Unified Communications Manager Administration

adding telephony features using 5-1

configuring backlight using 6-5

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-9

adding to Cisco Unified Communications Manager 2-7

cleaning 9-17

configuration checklist 1-19

configuration requirements 1-17

configuring user services 5-17

features 1-2

figure 1-2

installation checklist 1-21, 1-22

installation overview 1-17

installation procedure 3-5

installation requirements 1-17

modifying phone button templates 5-14

mounting to wall 3-7

power sources 2-3

registering 2-7

registering with Cisco Unified Communications Manager 2-8, 2-9, 2-10

resetting 9-12

supported networking protocols 1-5

technical specifications D-1

troubleshooting 9-1

using LDAP directories 5-13

web page 8-1

cleaning the Cisco Unified IP Phone 9-17

Clear softkey 7-3, 7-9

client matter codes 5-5

Computer Telephony Integration (CTI) Applications 5-5

conference

description 5-6

secure 1-14

conference joining 5-6

configuration file

.cnf.xml 2-5

creating 9-5

encrypted 1-12

modifying 6-1

overview 2-5

secure 2-5

XmlDefault.cnf.xml 2-5

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-13

overview 1-17

personal directories 5-14

phone button templates 5-14

softkey templates 5-16

startup network settings 3-9

user features 5-18

wideband codec 6-3

connecting

handset 3-5

headset 3-5

to AC adapter 3-5

to a computer 3-5

to the network 3-5

Console Logs web page 8-2

Core Dumps web page 8-2

CTI 5-5

CTL file

deleting from phone 9-13

requesting 2-6

custom phone rings

about 6-2

creating 6-2, 6-3

PCM file requirements 6-3

D

daisy chaining 9-10

data VLAN 2-3

Days Backlight Not Active 4-21, 6-5

Debug Display web page 8-2, 8-10

Default Router 1-5 4-8

Device Advertise G.722 4-21

Device Authentication 4-30

device authentication 1-12

Device Configuration menu

displaying 4-2

editing values 4-3

overview 4-1

sub-menus 4-10

Device Information web page 8-2, 8-3

DHCP 4-9

description 1-5

troubleshooting 9-7

DHCP Address Released 4-9

DHCP Server 4-8

directed call park 5-6

directed call pickup 5-6

Directories menu 1-3, 5-15

Directories URL 4-15

directory numbers, assigning manually 2-9

Distinctive Ring 5-6

DND 5-7

DNS server

troubleshooting 9-8

verifying settings 9-4

DNS Server 1-5 4-8

documentation

additional ii-x

for users C-2

Domain Name 4-6

Domain Name System (DNS) 4-6

Domain Name System (DNS) server 4-8

do not disturb 5-7

DSCP For Call Control 4-24

DSCP For Configuration 4-24

DSCP For Services 4-24

Dynamic Host Configuration Protocol

See DHCP

E

EAP-MD5 4-30

editing, configuration values 4-3

encrypted call 1-14

encrypted configuration file 1-12

encryption

media 1-10, 1-12

signaling 1-10, 1-12

Enterprise Advertise G.722 4-21

Erase softkey 9-13

error messages, used for troubleshooting 9-3

Ethernet Configuration menu

about 4-22

options

Forwarding Delay 4-22

Span to PC Port 4-22

Ethernet Information web page 8-2, 8-8

extension mobility 5-7

F

fast dial service 5-7

features

configuring on phone, overview 1-9

configuring with Cisco Unified Communications Manager, overview 1-9

informing users about 1-9

support by protocol

other group pickup B-3

figure

cable connections 3-6

cable lock connection 3-7

Cisco Unified IP Phone features 1-2

file authentication 1-12

file format for RingList.xml 6-2

firmware, verifying version 7-11

Firmware Versions screen 7-11

forced authorization codes 5-8

Forwarding Delay 4-22

G

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-23

group call pickup 5-8

H

handset, connecting 3-5

headset 1-3, 5-15

connecting 3-4

disabling 3-4

quality 3-4

sound quality 3-4

using 3-3

wideband 6-4

Headset Enabled 4-19

headset port 3-5

Help System 5-8

hold 5-8

hold reversion 5-8

Host Name 4-6

HTTP, description 1-5

HTTP Configuration menu

about 4-15

options

Authentication URL 4-15

Directories URL 4-15

Idle URL 4-16

Idle URL Time 4-16

Information URL 4-15

Messages URL 4-15

Proxy Server URL 4-16

Services URL 4-15

hunt group 5-8, B-3

Hypertext Transfer Protocol

See HTTP

I

icon

lock 1-14

padlock 1-14

shield 1-14

idle display

configuring 6-4

timeout 4-16

viewing settings 6-5

XML service 4-16, 6-4

Idle URL 4-16

Idle URL Time 4-16

image authentication 1-12

immediate divert 5-8

Immediate Divert enhanced feature 5-9

Information URL 4-15

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-1

preparing 2-7

procedure 3-5

requirements, overview 1-17

intercom 5-9

interference, mobile phone 1-1

International Call Logging A-2

Internet Protocol (IP) 1-6

IP Address 4-8

IP address, troubleshooting 9-3

IPv4 Configuration 4-6

IPv6 Configuration 4-6

J

join across lines 5-9

L

language overlays A-1

LDAP directories, using with Cisco Unified IP Phone 5-13

Link Layer Discovery Protocol (LLDP)

description 1-6

network configuration 8-7

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)

description 1-6

network configuration 8-7

Load Server 4-25

Locale Configuration menu

about 4-16, 4-17

options

Network Locale 4-16

Network Locale Version 4-16

User Locale 4-16

User Locale Char Set 4-16

User Locale Version 4-16

Locale Installer A-1

localization

Installing the Cisco Unified Communications Manager Locale Installer A-1

phone button overlays for A-1

Locally Significant Certificate (LSC) 3-9

lock icon 1-14

Logging Display 4-23

log out of hunt group 5-9

Log Server 4-26

M

MAC address 4-6

malicious call identification (MCID) 5-9

manufacturing installed certificate (MIC) 1-12

Media Configuration menu

about 4-19

options

Device Advertise G.722 4-21

Enterprise Advertise G.722 4-21

Headset Enabled 4-19

Recording Tone 4-19

Recording Tone Duration 4-20

Recording Tone Local Volume 4-19

Recording Tone Remote Volume 4-20

Speaker Enabled 4-19

Video Capability Enabled 4-19

Wideband Headset 4-20

media encryption 1-12

meet-me conference 5-9

Messages URL 4-15

message waiting 5-10

metrics, voice quality 7-13, 8-11

MIC 1-12

mobile connect 5-10

mobile phone interference 1-1

mobile voice access 5-10

Model Information screen 7-1

multilevel precedence and preemption (MLPP) 5-10

Multiple Calls Per Line Appearance 5-10

music-on-hold 5-10

Mute 5-10

N

native VLAN 2-3

Network Configuration Area items

LLDP-MED on SW port 8-7

LLDP on PC port 8-7

Network Configuration menu

about 4-5

displaying 4-2

editing values 4-3

IPv4

options

Alternate TFTP     1

BOOTP Server     1

Default Router 1-5     1

DHCP     1

DHCP Address Released     1

DHCP Server     1

DNS Server 1-5     1

IP Address     1

Subnet Mask     1

TFTP Server 1     1

locking options 4-3

options

Admin. VLAN ID 4-6

CDP on PC port 4-25

CDP on switch port 4-26

Domain Name 4-6

Host Name 4-6

IPv4

TFTP Server 2     1

Load Server 4-25

Log Server 4-26

MAC Address 4-6

Operational VLAN ID 4-6

PC Port Configuration 4-7

PC VLAN 4-7

Peer Firmware Sharing 4-26

RTP Control Protocol 4-25

SW Port Configuration 4-7

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-4

network connectivity, verifying 9-3

networking protocol

802.1X 1-6

BootP 1-5

CDP 1-5

CPPDP 1-5

DHCP 1-5

HTTP 1-5

IP 1-6

LLDP 1-6

LLDP-MED 1-6

RTP 1-6, 1-7

SCCP 1-7

SIP 1-7

TCP 1-7

TFTP 1-7

TLS 1-7

UDP 1-7

networking protocols, supported 1-5

Network Locale 4-16

Network Locale Version 4-16

network outages, identifying 9-7

network port

10/100 SW 3-2

configuring 4-7

connecting to 3-5

network requirements, for installing 3-1

network settings, startup configuration 3-9

network statistics 7-9, 8-8

Network Statistics screen 7-9

Network web page 8-2, 8-8

O

on hook call transfer 5-10

Onhook predialing 5-10

Operational VLAN ID 4-6

other group pickup 5-10, B-3

P

padlock icon 1-14, 4-3

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-7

PC Port Disabled 4-23

PC VLAN 4-7

Peer Firmware Sharing 4-26

personal directories 5-14

phone button templates, modifying 5-14

phone settings access 4-1

physical connection, verifying 9-6

PLK 5-11

plugging in Cisco Unified IP Phone 3-5

power

connection 9-8

losing when changing connection type 9-8

providing to the Cisco Unified IP Phone 2-3

Power Save Configuration menu

about 4-21

options

Backlight Idle Timeout 4-21

Backlight On Duration 4-21

Backlight On Time 4-21

Backlight On When Incoming Call 4-21

Days Backlight Not Active 4-21

power source

description 2-3

external power 2-4

PoE 2-4

power injector 2-4

privacy 5-11

Private Line Automated Ringdown (PLAR) 5-10

Programmable line keys (PLK) 5-11

protected call 1-14

description 1-15

protected calling

description 5-11

Protected Calls 1-15

Proxy Server URL 4-16

Q

QoS Configuration menu

about 4-24

options

DSCP For Call Control 4-24

DSCP For Configuration 4-24

DSCP For Services 4-24

QRT softkey 5-11, 9-14

Quality Reporting Tool (QRT) 5-11, 9-14

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

Recording Tone 4-19

Recording Tone Duration 4-20

Recording Tone Local Volume 4-19

Recording Tone Remote Volume 4-20

redial 5-11

reset, factory 9-13

resetting

basic 9-13

Cisco Unified IP Phone 9-12

continuously 9-6

intentionally 9-7

methods 9-13

Reverting Focus Priority 4-17

ring activity 5-11

RingList.xml file format 6-2

RTP Control Protocol 4-25

S

SCCP

description 1-7

SCCP, description 1-7

secure conference

description 1-14

establishing 1-14

identifying 1-14

restrictions 1-15

secure SRST reference 1-12

securing the phone with a cable lock 3-6

security

CAPF (Certificate Authority Proxy Function) 1-12, 3-9

configuring on phone 3-9

device authentication 1-12

encrypted configuration file 1-12

file authentication 1-12

image authentication 1-12

Locally Significant Certificate (LSC) 3-9

manufacturing installed certificate (MIC) 1-12

media encryption 1-12

secure configuration file 2-5

secure SRST reference 1-12

security profiles 1-12

signaling authentication 1-12

signaling encryption 1-12

Security Configuration menu 4-27

about 4-23

options

802.1X Authentication 4-28

802.1X Authentication Status 4-28

GARP Enabled 4-23

Logging Display 4-23

PC Port Disabled 4-23

Security Mode 4-23

Voice VLAN Enabled 4-23

Web Access Enabled 4-23

Security Configuration menu (on Settings menu)

options

CAPF Server 4-28

Security Mode 4-23

security profiles 1-12

services

configuring for users 5-17

description 5-12

subscribing to 5-17

Services URL 4-15

Services URL button 5-12

Settings menu access 3-10, 4-2

Settings softkey 1-4, 7-3

shared line 5-12

shield icon 1-14

signaling authentication 1-12

signaling encryption 1-12

silent monitoring 5-12

SIP, description 1-7

softkey templates, configuring 5-16

Span to PC Port 4-22

Speaker button, disabling 3-3

Speaker Enabled 4-19

speed dial, template for 5-14

speed dialing 5-2, 5-12

SRST

description 4-12

secure reference 1-12

standard (ad hoc) conference 5-6

startup problems 9-1

startup process

accessing TFTP server 2-6

configuring VLAN 2-6

contacting Cisco Unified Communications Manager 2-7

loading stored phone image 2-6

obtaining IP address 2-6

obtaining power 2-6

requesting configuration file 2-7

requesting CTL file 2-6

understanding 2-6

verifying 3-8

statistics

call 7-12

network 7-9, 8-8

streaming 8-10

Status menu 7-1, 7-2

status messages 7-3

Status Messages screen 7-3

Status Messages web page 8-2, 8-10

Stream 0 web page 8-10

Stream 1 web page 8-3, 8-10

Stream 2 web page 8-3, 8-10

Stream 3 web page 8-3, 8-10

streaming statistics 8-10

Subnet Mask 4-8

supplicant, in 802.1X 1-16

Survivable Remote Site Telephony

See SRST

SW Port Configuration 4-7

T

TAPS (Tool for Auto-Registered Phones Support) 2-9

TCP 1-7

technical specifications, for Cisco Unified IP Phone D-1

telephony features

abbreviated dialing 5-2

anonymous call block 5-2

Audible message waiting indicator 5-2

auto answer 5-2

auto-pickup 5-2

barge 1-17, 5-3

block external to external transfer 5-3

Busy Lamp Field (BLF) Pickup 5-3

Busy Lamp Field (BLF) speed dial 5-3

Call Back 5-5

call display restrictions 5-3

caller ID 5-5

caller ID blocking 5-5

call forward configurable display 5-4

call park 5-4

call pickup 5-4

call recording 5-4

call waiting 5-5

client matter codes 5-5

conference 5-6

directed call park 5-6

directed call pickup 5-6

do not disturb (DND) 5-7

extension mobility 5-7

fast dial service 5-7

forced authorization codes 5-8

group call pickup 5-8

hold 5-8

hold reversion 5-8

hunt group 5-8

immediate divert 5-8

Immediate Divert enhanced feature 5-9

log out of hunt group 5-9

malicious call identification (MCID) 5-9

meet-me conference 5-9

mobile connect 5-10

mobile voice access 5-10

multilevel precedence and preemption (MLPP) 5-10

music-on-hold 5-10

on hook call transfer 5-10

other group pickup 5-10

privacy 5-11

redial 5-11

ring activity 5-11

services 5-12

Services URL button 5-12

shared line 5-12

silent monitoring 5-12

speed dialing 5-12

Time-of-Day Routing 5-12

transfer 5-12

video support 5-13

voice messaging system 5-13

TFTP

description 1-7

troubleshooting 9-3

TFTP Server 1 4-9

TFTP Server 2 4-10

time, displayed on phone 3-2

Time-of-Day Routing 5-12

TLS 2-5

transfer 5-12

Transmission Control Protocol

See 1-7

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-4

Cisco Unified IP Phone 9-1

DHCP 9-7

DNS 9-8

DNS settings 9-4

IP addressing and routing 9-3

network connectivity 9-3

network outages 9-7

phones resetting 9-7

physical connection 9-6

services on Cisco Unified Communications Manager 9-4

TFTP settings 9-3

VLAN configuration 9-7

U

UI Configuration menu 4-17

options

Auto Call Select 4-18

Auto Line Select 4-17

BLF for Call Lists 4-17

Reverting Focus Priority 4-17

Wideband Headset UI Control 4-18

uncompressed wideband 1-1

Unified CM 1-5 4-11

Unified CM Configuration Menu 4-11

Unlock softkey 4-29

User Datagram Protocol

See UDP

User Locale 4-16

User Locale Char Set 4-16

User Locale Version 4-16

user options web page

call forward settings 5-18

users

adding to Cisco Unified Communications Manager 5-17

configuring personal directories C-4

documentation for C-2

providing required information to 5-21, C-1

providing support to C-1

subscribing to services C-3

V

verifying

firmware version 7-11

startup process 3-8

Video Capability Enabled 4-19

video support 5-13

VLAN

auxiliary, for voice traffic 2-3

configuring 4-6

configuring for voice networks 2-2

native, for data traffic 2-3

verifying 9-7

voice messaging system 1-3, 5-13, 5-15

voice messaging system, accessing C-3

voice quality metrics 7-13, 8-11

voice VLAN 2-3

Voice VLAN Enabled 4-23

W

wall mounting 3-7

Web Access Enabled 4-23

web page

about 8-1

Access 8-2, 8-8

accessing 8-1

Console Logs 8-2

Core Dumps 8-2

Debug Display 8-2, 8-10

Device Information 8-2, 8-3

disabling access to 8-3

Ethernet Information 8-2, 8-8

Network 8-2, 8-8

Network Configuration 8-4

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-2, 8-10

Stream 0 8-10

Stream 1 8-3, 8-10

Stream 2 8-3, 8-10

Stream 3 8-3, 8-10

wideband codec, configuring 6-3

Wideband Headset 4-20

Wideband Headset UI Control 4-18

X

XmlDefault.cnf.xml 2-5