Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) (SCCP)
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Table Of Contents





Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview

Document Conventions



Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1(3) provides the information you need to understand, install, configure, manage, and troubleshoot the Cisco Unified IP Phone 7931G on a Voice-over-IP (VoIP) network.

Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager or other network devices.


Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone 7931G on the network.

The tasks described are administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the ability of the phone to function in the network.

Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in this manual require familiarity with Cisco Unified Communications Manager.


This manual is organized as follows:

Chapter 1, "An Overview of the Cisco Unified IP Phone"

Provides a conceptual overview and description of the Cisco Unified IP Phone and introduces various features and procedures

Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network"

Describes how the Cisco Unified IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required before installation

Chapter 3, "Setting Up the Cisco Unified IP Phone"

Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network

Chapter 4, "Configuring Settings on the Cisco Unified IP Phone"

Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone

Chapter 5, "Configuring Features, Templates, Services, and Users"

Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified Communications Manager

Chapter 6, "Customizing the Cisco Unified IP Phone"

Explains how to customize phone ring sounds and the phone idle display at your site

Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone"

Explains how to view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone

Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely"

Describes the information that you can obtain from a phone's web page, which you can use to remotely monitor the phone's operation and to assist with troubleshooting

Chapter 9, "Troubleshooting and Maintenance"

Provides tips for troubleshooting the Cisco Unified IP Phone

Appendix A, "Providing Information to Users Via a Website"

Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones

Appendix B, "Supporting International Users"

Provides information about setting up phones in non-English environments

Appendix C, "Technical Specifications"

Provides technical specifications of the Cisco Unified IP Phone

Related Documentation

For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications:

Cisco Unified IP Phone

The following publications are available at this URL:

Cisco Unified IP Phone 7931G Phone Guide

Cisco Unified IP Phone Features A-Z

Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone

Regulatory Compliance and Safety Information for Cisco Unified IP Phones

Open Source License Notices for the Cisco Unified IP Phones 7900 Series

Cisco Unified Communications Manager Administration

Related publications are available at the following URL:

Cisco Unified Communications Manager Business Edition

Related publications are available at the following URL:

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: If you require further assistance please contact us by sending email to

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