You can use AutoAnswer if you receive a high volume of incoming calls or handle calls on behalf of others. Your system administrator configures AutoAnswer to work with either your speaker or headset.
If AutoAnswer is configured, keep headset mode active by ensuring that your headset is plugged into the phone, even when you are not on a call.
If your phone is set up to use AutoAnswer in headset mode, calls are answered automatically only if the Wired Headset icon or the Bluetooth Enabled icon is in the phone status line. Otherwise, calls ring normally and you must manually answer them.