Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Settings
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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Settings

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Settings

Access Settings Menu

You can view and change many network configuration options and phone settings for the Cisco Unified Wireless IP Phone by using the Settings menu.


Note


You can control whether a Cisco Unified Wireless IP Phone has access to the Settings menu from the Cisco Unified Communications Manager Administration Phone Configuration page. Use the Settings Access field in the Product Specific Configuration section of the phone configuration page. For more information, see Product-Specific Fields for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.


To access the Settings menu, follow these steps:

Procedure
    Step 1   Press on the Navigation button for (Settings).
    Step 2   Use these menu options to view or change settings:
    • Phone Settings

    • Network Profiles

    • System Configuration

    • Device Information

    • Model Information

    • Status

    Note   

    These options are configurable; other options are display only.

    Step 3   To select the item that you want to configure or view, perform one of these actions:
    • Use the Navigation button to scroll to the item and then press the Select button.

    • Use the keypad to enter the number that corresponds to the item.

    Step 4   If a menu option is locked , press ** # on the keypad to unlock the option.

    When the menu is unlocked, displays.


    Network Profile Settings

    On the Cisco Unified Wireless IP Phone, you can configure four network profiles for a specific WLAN. Users who travel between company locations can have separate network profiles for each WLAN location. You can set up profiles with the local SSID, WLAN settings, and authentication information for each location.


    Note


    You can control whether a Cisco Unified Wireless IP Phone has access to the Network Profiles menu from the Cisco Unified Communications Manager Administration Phone Configuration page. Use the Settings Access field in the Product Specific Configuration section of the phone configuration page.


    The following sections provide information about configuring network profiles.

    Access Network Profile Menu

    To view or configure the Network Profile menu on a Cisco Unified Wireless IP Phone, follow these steps.

    Procedure
      Step 1   Choose SETTINGS > Network Profiles.
      Step 2   To select the profile name that you want to configure, perform one of these actions:
      • Use the Navigation button to scroll to the item and then press the Select button.

      • Use the keypad to enter the number that corresponds to the item.

      The Network Config list is locked .

      Step 3   To unlock the network settings in the profile, press * * #.

      The option unlocks, and displays.

      Step 4   To display the profile settings, press View.
      Step 5   Scroll to and select one of these menu options:
      • Profile Name

      • Network Configuration

      • WLAN Configuration

      Step 6   Make changes to the settings. For more information, see Network Settings.
      Step 7   To save changes to settings in the Profile menu, press Save.
      Step 8   To use the modified profile, scroll to the profile name and press Select. The appears beside the enabled profiles. You can enable up to four profiles.

      Change Profile Name

      You can change the default name of the network profile to one that is more meaningful to the user, such as "Headquarters" or "Branch office." You can change the name before or after you make changes to the network profile.

      To rename the profile, follow these steps.

      Procedure
        Step 1   Choose SETTINGS > Network Profiles.
        Step 2   To select the profile name that you want to change, use the Navigation button to scroll to the item and then press the View button.
        Step 3   Enter **# to unlock the profile.
        Step 4   Select Profile Name.
        Step 5   Press the softkey to delete each character from right to left. Then enter the new profile name. For information on input restrictions, see Network Profile Data Input Guidelines.
        Step 6   Press Options > Save to complete the name change.

        Network Profile Data Input Guidelines

        When you edit the Network Profile, you can enter characters, numbers, and special characters from the phone keypad. Use the numeric keys on the keypad to enter the number or the assigned characters. Each press moves to another character choice. Use the following guidelines when entering values:

        Enter characters

        Press the numeric key to move to the desired character (lowercase, then uppercase).

        Enter numbers

        Press the numeric key to enter the number.

        Delete the last character

        Press << to delete the last character or number in the string.

        Enter a space

        Press to enter a space between characters.

        Enter a dot

        Press to enter a dot between numbers.

        Enter special characters and symbols

        Press one of the following keys to display and enter these characters:

        • Press to enter * - / = \ : ;

        • Press to enter a space + , . ‘ “ | _ ~ ’

        • Press to enter # ? ( ) [ ] { }

        • Press to enter ! @ < > $ % ^ &

        Save an entry

        Press Options > Save.

        Cancel editing mode

        Press Options > Cancel as needed to return to the menu option or main screen.

        Network Settings

        After accessing a network profile, you can use the following table for descriptions and reference information for network profile settings.

        Table 1 Network configuration settings

        Network setting

        Description

        For more information, see..

        DHCP Server

        IP address of the DHCP server from which the phone obtains its IP address.

        DHCP Settings

        MAC Address

        Unique MAC address of the phone.

        Display only, cannot configure

        Host Name

        Unique hostname that the DHCP server assigned to the phone.

        Display only, cannot configure

        DHCP Enabled

        Yes: Allows the Dynamic Host Configuration Protocol (DHCP) to obtain an IP address for the phone.

        No: Disables the use of DHCP. You must configure the static settings for the phone.

        DHCP Settings

        IP Address

        Internet Protocol (IP) address of the phone.

        DHCP Settings

        Subnet Mask

        Subnet mask used by the phone.

        Default Router 1

        Primary gateway used by the phone.

        Domain Name

        Name of the Domain Name System (DNS) domain in which the phone resides.

        DNS Server 1

        Primary DNS server used by the phone.

        DNS Server 2

        Optional backup DNS server used by the phone.

        Alternate TFTP

        Yes: This option assigns an alternative Trivial File Transfer Protocol (TFTP) server.

        No: This option uses the TFTP server assigned by DHCP.

        Set Alternate TFTP Server

        TFTP Server 1

        IP address for the primary TFTP server used by the phone. If you set Alternate TFTP option to Yes, you must enter a nonzero value for this option.

        TFTP Server 2

        Optional backup TFTP server that the phone uses if the primary TFTP server is not available.

        Load Server

        IP address for the server where the phone receives firmware updates.

        Cisco Unified Communications Manager Administration Guide

        CDP Enabled

        Enables or disables Cisco Discovery Protocol (CDP) for the phone in Cisco Unified Communications Manager Administration.

        Change Cisco Discovery Protocol Settings

        Cisco Unified Communications Manager Administration Guide

        Erase Configuration

        Deletes the phone configuration and sets to factory defaults.

        Handset Only Mode

        Yes: Indicates that the speakerphone is disabled on the phone.

        No: Indicates that the speakerphone is enabled on the phone.

        Product-Specific Fields for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G

        DHCP Settings

        The Cisco Unified IP Phones enable DHCP, by default, to automatically assign IP addresses to devices when you connect them to the network. If you do not use DHCP in your network, then you must disable DHCP and manually enter the network configuration information.

        Use these guidelines when manually configuring the IP settings:

        • Ensure the TFTP server has an IP address.

        • Ensure the default router IP address is on the same subnet as the host IP address.


        Note


        When DHCP is enabled, you cannot configure IP settings, but you can configure an alternate TFTP server.


        Disable DHCP

        To disable DHCP on the phone and manually configure IP settings, follow these steps:

        Procedure
          Step 1   Choose SETTINGS > Network Profiles.
          Step 2   Scroll to the profile name that you want to configure and press the View softkey.
          Step 3   Enter **# to unlock the profile and press Edit.
          Step 4   Select Network Configuration. Press View.
          Step 5   Scroll to DHCP Enabled and press No.
          Step 6   Scroll to IP Address and press Select.
          Step 7   In the New IP Address field, enter the static IP address for the phone.
          Step 8   Press Options > Validate to save the entry or press Options > Cancel.
          Step 9   After you disable DHCP, you must enter the other required static fields. See Static Settings with Disabled DHCP for descriptions of these fields.

          For information about entering values, see Network Profile Data Input Guidelines.


          Static Settings with Disabled DHCP
          Table 2 Static Settings when DHCP is Disabled

          Static setting

          Description

          IP Address

          IP address, the unique identifier assigned by the system administrator for the phone.

          Subnet Mask

          Used to partition the IP address into a network identifier and host identifier so TCP/IP can distinguish between them.

          Default Router 1

          Identifies the gateway that provides connectivity to the IP network beyond the subnet to which the phone belongs.

          Domain Name

          Identifies the Domain Name System (DNS) domain in which the phone resides.

          DNS Server 1

          DNS Server 2

          If the system is configured to use hostnames for servers instead of IP addresses, identify the primary and secondary DNS server to resolve hostnames.

          Alternate TFTP server

          Identifies whether you are using an alternate TFTP server. See Set Alternate TFTP Server.

          TFTP Server 1

          Identifies the TFTP server that the phone uses to obtain configuration files.

          TFTP Server 2

          Identifies the second TFTP server that the phone can use to obtain configuration files.

          Set Alternate TFTP Server

          If you use DHCP to direct the phones to a TFTP server, you can also assign an alternative TFTP server to some phones instead of the one assigned by DHCP. To assign an alternate TFTP server to a phone, follow these steps:

          Procedure
            Step 1   Choose SETTINGS > Network Profiles.
            Step 2   To select the profile name that you want to configure, scroll to the item and press the View button.
            Step 3   Enter **# to unlock the profile and press Edit.
            Step 4   Select Network Configuration.
            Step 5   Scroll to Alternate TFTP and press Yes.
            Step 6   Scroll to TFTP Server 1 and press Select.
            Step 7   In the New TFTP Server 1 field, enter the IP address for the server.

            See Static Settings with Disabled DHCP for descriptions of these fields.

            For information about entering values, see Network Profile Data Input Guidelines.

            Step 8   Press Options > Validate to save the entry or press Options > Cancel.

            Change Cisco Discovery Protocol Settings

            Some network devices do not use Cisco Discovery Protocol (CDP).

            To change whether the phone transmits CDP packets and settings associated with CDP, follow these steps in Cisco Unified Communications Manager Administration:

            Procedure
              Step 1   Choose Device > Phone.
              Step 2   Click Find and locate the phone in the displayed list.
              Step 3   Scroll to Device Information.
              Step 4   Scroll to Cisco Discovery Protocol (CDP).
              Step 5   Click Enabled from the drop-down menu.
              Step 6   Click Save and Reset, if prompted.

              Erase Network Profile Configuration

              You can erase the network profile configuration and return to the default settings.

              To erase the configuration, follow these steps:

              Procedure
                Step 1   Choose SETTINGS > Network Profiles.
                Step 2   To select the profile name that you want to configure, scroll to the item and press the View button.
                Step 3   Enter **# to unlock the profile and press Edit.
                Step 4   Select Network Configuration.
                Step 5   Scroll to Erase Configuration and press Yes to erase or No.

                Related Tasks
                Related Information

                WLAN Configuration Settings

                The WLAN Configuration menu contains settings that the phone uses to authenticate with an access point. These settings include the SSIDs, authentication type, and encryption data that the phone uses.

                The following sections contain information about configuring wireless settings.

                Access WLAN Configuration Menu

                To access the WLAN Configuration menu options on a Cisco Unified Wireless IP Phone, follow these steps:

                Procedure
                  Step 1   Choose SETTINGS > Network Profiles.
                  Step 2   To select the profile name that you want to configure, scroll to the item and press the View button.
                  Step 3   Enter **# to unlock the profile and press Edit.
                  Step 4   Scroll to and select WLAN Configuration.
                  Step 5   To view or change the menu options, press Edit.

                  For descriptions of the settings, see WLAN Configuration Fields.

                  Step 6   Press Options > Save to save the entry or press Options > Cancel.

                  WLAN Configuration Fields

                  After accessing the WLAN settings, use the following table for descriptions and reference information for these settings.

                  Table 3 WLAN Configuration settings

                  Network setting

                  Description

                  For more information, see...

                  SSID

                  Unique identifier for accessing wireless access points.

                  Network Profiles

                  Security Mode

                  The type of authentication that the phone uses to access the WLAN. Options are:

                  Open

                  Access to all APs without WEP key authentication/encryption.

                  Open+WEP

                  Access to all APS and authentication through WEP keys at the local AP.

                  Shared Key+WEP

                  Shared key authentication through WEP keys at the local AP.

                  LEAP

                  Exchanges a username and cryptographically secure password with a RADIUS server in the network (Cisco proprietary version of EAP).

                  EAP-FAST

                  Exchanges a username and cryptographically secure password with a RADIUS server in the network.

                  EAP-TLS

                  Uses a dynamic session-based key derived from the client adapter and RADIUS server to encrypt data. Uses a client certificate for authentication.

                  PEAP

                  This method uses name and password authentication based on Microsoft MSCHAP V2 authentication.

                  Auto (AKM)

                  Phone selects the AP and type of key management scheme, either WPA, WPA2, WPA-PSK, WPA2-PSK, or CCKM that must use a wireless domain server (WDS).

                  Wireless LAN Security

                  UserName

                  Username for the wireless network (up to 32 characters).

                  Set Up Username and Password

                  Password

                  Password for the wireless network (up to 32 characters).

                  Set Up Username and Password

                  Key Style

                  (Available when Security Mode is AKM, Open+WEP, or Shared+WEP)

                  Specifies the format for the key.

                  • HEX

                  • ASCII

                   

                  Pre-shared Key

                  (Available when Security Mode is AKM)

                  Enter the Pre-shared key in the field provided.

                   

                  Static WEP Key 1

                  Static WEP Key 2

                  Static WEP Key 3

                  Static WEP Key 4

                  (Available when Security Mode is Open+WEP or Shared+WEP)

                  Specifies the length of the static WEP key.

                  • 40 Bits

                  • 128 Bits

                   

                  802.11 Mode

                  The wireless signal standard used in the WLAN. Options are:

                  • 802.11b/g
                  • 802.11a
                  • Auto-b/g
                  • Auto-a
                  • Auto-RSSI

                  802.11 Standards for WLAN Communications

                  Call Power Save Mode

                  The type of power saving mode used in the WLAN. Options are:

                  • U-APSD/PS-Poll
                  • None

                  Network Protocols

                  Prompt Mode

                  (Available for Network Profile 1, when Security Mode is LEAP, EAP-FAST, PEAP, or Auto AKM)

                  Sets the prompt mode to one of the following options:

                  • Enable

                  • Disable

                  Phone Settings Menu

                  The Phone Settings menu enables configuration of individual phones with ringtones or volume levels, display settings, keypad settings, and home page settings.


                  Note


                  You can control whether a Cisco Unified Wireless IP Phone has access to the Phone Settings menu from the Cisco Unified Communications Manager Administration Phone Configuration page. Use the Settings Access field in the Product Specific Configuration section of the phone configuration page.


                  Set Up Phone Settings

                  To access the Phone Settings menu options on a Cisco Unified Wireless IP Phone, follow these steps.

                  Procedure
                    Step 1   Choose SETTINGS > Phone Settings.
                    Step 2   Press the number for the setting that you want to configure or scroll to the setting and press the Select button.
                    Step 3   Press the number for the setting category or scroll to the setting and press the Select button.
                    Step 4   Press the number for the setting that you want to change or scroll to the setting and press the Select button.

                    For descriptions of the settings, see Phone Settings Fields. For specific instructions to change these settings, see "Configure Phone Settings" in the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide.


                    Phone Settings Fields

                    The following table describes the fields in the Phone Settings page.

                    Table 4 Configurable Settings for the Phone Sounds, Display, and Keypad

                    Phone setting

                    Description

                    Sound Settings

                    Ring Tone

                    Assigns the ringtone for each line on the phone.

                    Current Settings

                    Provides a list of ring tones that you can listen to.

                    Available Ring Tones

                    Provides a list of ring tones.

                    Volumes

                    Contains the following submenu entries:

                    Ring

                    Sets the ring volume level for the phone.

                    Speaker

                    Sets the volume for the speaker.

                    Handset

                    Sets the volume for the handset.

                    Headset

                    Sets the volume for the headset.

                    Alert Pattern

                    Sets the ring, vibrate, or combination to alert the user of an incoming call.

                    Ring Output

                    Sets the phone to ring through speaker, headset, or both speaker and headset.

                    Display Settings

                    Display Brightness

                    Sets the brightness for the phone screen.

                    Display Timeout

                    Sets the length of time for the phone screen to display before turning off or disables the timer so screen always displays.

                    • 10 Seconds

                    • 30 Seconds

                    • 1 Minute

                    • 2 Minutes

                    LED Coverage Indicator

                    Enables or disables the LED blink to indicate that the phone is in service and within the coverage area.

                    Font Size

                    Sets the size of font used on the display.

                    • Default

                    • Increased

                    Keypad Settings

                    Any Key Answer

                    Enables or disables using any key or button on the phone to answer a ringing call.

                    Keypad Auto Lock

                    Sets the length of time for the keypad to lock automatically after no keypad activity or disables auto lock.

                    • Disable

                    • 15 Seconds

                    • 30 Seconds

                    • 60 Seconds

                    Keypad Tone

                    Enables or disables tones for keypad presses.

                    • Disable

                    • Normal

                    • Loud

                    Customize Home Page

                    Left Softkey

                    Sets the phone to display Message or Phone Book as the left softkey on the home page.

                    Background Image

                    Sets the background image that the phone displays.

                    Bluetooth

                    Bluetooth

                    Enables or disables Bluetooth functions.

                    Device List

                    Displays the list of Bluetooth devices available to the phone.

                    Diagnostics

                    Keypad

                    Performs a diagnostic routine to check a button on the keypad.

                    Audio

                    Causes the phone to ring to check the speaker.

                    WLAN

                    Checks the WLAN.

                    Scanner (Cisco Unified Wireless IP Phone 7926G only)

                    Checks the bar code scanner.

                    Set Up Phone Security Certificate

                    Security features establish and maintain authenticated communication streams between the phone and the Cisco Unified Communications Manager server, and digitally sign files before they are delivered.

                    A Locally Significant Certificate (LSC) installs on phones after you perform the necessary tasks associated with the Certificate Authority Proxy Function (CAPF). You can use Cisco Unified Communications Manager Administration to configure an LSC, as described in the Cisco Unified Communications Manager Security Guide.

                    Alternatively, you can initiate the installation of an LSC from the Security Configuration menu on the phone. This menu also lets you update or remove an LSC.

                    Before you do so, ensure that the appropriate Cisco Unified Communications Manager and the CAPF security configurations are complete:

                    • The CTL file must have a CAPF certificate.
                    • The CAPF certificate must exist in the /usr/local/cm/.security/certs folder in every server in the cluster.
                    • The CAPF is running and configured.

                    For more information on certificates, see Cisco Unified Communications Manager Security Guide. For more information about the security features, see Security Features.

                    Depending on how you have configured the CAPF, this procedure installs an LSC, updates an existing LSC, or removes an existing LSC.

                    To configure an LSC on the phone, perform the following steps.

                    Procedure
                      Step 1   Obtain the CAPF authentication string that was set when the CAPF was configured.
                      Step 2   Choose SETTINGS > System Configuration > Security.
                      Step 3   Press * * # to unlock the option.
                      Step 4   Scroll to LSC and press Update.

                      The phone prompts for an authentication string.

                      Step 5   Enter the authentication string and press Submit.

                      The phone begins to install, update, or remove the LSC, depending on how the CAPF was configured. During the procedure, a series of messages appears in the LSC option field in the Security Configuration menu so that you can monitor progress. When the procedure completes successfully, the phone will display Installed or Not Installed.

                      The LSC install, update, or removal process can take a long time to complete. You can stop the process at any time by pressing Stop from the Security Configuration menu. Settings must be unlocked before you can press this softkey.

                      When the phone successfully completes the installation procedure, it displays Success. If the phone displays Failed, the authorization string may be incorrect or the phone may not be enabled for upgrading. See the error messages generated by the CAPF and take appropriate actions.

                      Step 6   To verify that an LSC is installed on the phone, choose SETTINGS > System Configuration > Security.

                      The LSC displays Installed.


                      Related References

                      Change USB Port Setup

                      When using the USB cable to configure a phone, you might need to change the USB configuration. The phone has a default USB IP address of 192.168.1.100 that you can use with the USB connection to the PC. If you need to change the USB port configuration, these options are available:

                      • Obtain the IP address automatically, by getting an IP address from the PC with DHCP set up.
                      • Use the IP address and subnet mask assigned in your area.

                      To view or configure the USB port configuration on a Cisco Unified Wireless IP Phone, follow these steps:

                      Procedure
                        Step 1   Choose SETTINGS > System Configuration > USB.
                        Step 2   To open the menu, press the Select button.
                        Step 3   Press * * # to unlock the menu.
                        Step 4   To configure DHCP, press Select and choose one of these options:
                        • To obtain an IP address automatically from the PC, choose Enable, then press Save. You have completed the USB configuration.

                        • To use a static IP address, choose Disable, then press Save.

                        Note   

                        If you disabled DHCP, you must enter an IP address and a subnet mask by performing Steps 5 through 12.

                        Note   

                        Do not perform the following steps if DHCP is enabled.

                        Step 5   To change the static IP address, scroll to IP Address, and press Select.
                        Step 6   Enter a new IP address that is not assigned on the subnet.
                        Step 7   To save the changes, press Options > Save.
                        Step 8   To change the subnet for the new IP address, scroll to Subnet Mask and press Select.
                        Step 9   Enter the appropriate subnet address.
                        Step 10   To save the changes, press Save.