Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
Security, Device, Model, Status, and Call Statistics Information
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Security, Device, Model, Status, and Call Statistics Information

Security, Device, Model, Status, and Call Statistics Information

This chapter describes how to use the Settings menus on the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G to view the Security Configuration menu, Device Information menu, Model Information menu, Status menu, and the Call Statistics screen.

This chapter contains the following sections:

Related Information

Display Security Configuration screen

To view the Security Configuration screen on the Cisco Unified Wireless IP Phone and see information about the security settings, follow these steps.

Procedure
    Step 1   Choose SETTINGS > System Configuration > Security.
    Step 2   Use the Navigation button to scroll through the items on the Security Configuration screen.

    Security Configuration fields describes the items that appear on this screen.

    Step 3   To exit the Security Configuration screen, press the Back softkey.

    Security Configuration fields

    Table 1 Security Configuration fields

    Field

    Description

    Web Access

    Indicates web access capability for the phone.

    Disabled

    No user options web page access.

    ReadOnly

    Can view information.

    Full

    Can use configuration pages.

    You configure web access in Cisco Unified Communications Manager Administration.

    Security Mode

    Displays the security mode that is set for the phone. You configure the device security mode in Cisco Unified Communications Manager Administration.

    Note   

    If you choose PEAP as your security mode, you can enable the validation of the server certificate on the phone.

    MIC

    Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No). For information about how to manage the MIC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

    LSC

    Indicates whether a locally significant certificate (used for the security features) is installed on the phone or is not installed on the phone. For information about how to manage the LSC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

    CTL File

    Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone. If no CTL file is installed on the phone, this field displays Not Installed.

    If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about this file, see the "Configuring the Cisco CTL Client" chapter in Cisco Unified Communications Manager Security Guide.

    If a CTL file is installed on the phone, provides access to the CTL File screen. For more information, see CTL File Screen.

    Trust List

    If a CTL file is installed on the phone, provides access to the Trust List screen. For more information, see Trust List Screen.

    CAPF Server

    Displays the IP address or host name and the port of the CAPF that the phone uses.

    CTL File Screen

    The CTL File screen contains these options:

    CTL File

    Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone, and provides access to the CTL File menu. If no CTL file is installed on the phone, this field displays Not Installed. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about this file, see Cisco Unified Communications Manager Security Guide.

    • A locked padlock icon in this option indicates that the CTL file is locked.
    • An unlocked padlock icon indicates that the CTL file is unlocked.
    CAPF Server

    IP address of the CAPF server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

    Communications Manager/TFTP Server

    IP address of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

    If neither the primary TFTP server (TFTP Server 1) nor the backup TFTP server (TFTP Server 2) is listed in the CTL file, you must unlock the CTL file before you can save changes that you make to the TFTP Server 1 option or to the TFTP Server 2 option on the Network Configuration menu. For information about changing these options, see DHCP Settings.


    Note


    When the wireless IP phone is connected to a Cisco Unified Communications Manager Release 5.0 or later, you can have multiple security profiles assigned to a phone. When the phone has more than one security profile using different secure Cisco Unified Communications Manager clusters, you must delete the CTL file from the current profile before enabling another profile. For more information, see Security Profiles.


    Lock and unlock CTL file

    To lock and unlock the CTL file, follow these steps:

    Procedure
      Step 1   If a CTL file is installed on the phone, choose Settings > System Configuration > Security > CTL File.
      Step 2   Scroll to the CTL File menu and press Select.
      Step 3   Press **# to unlock options on the CTL File menu.
      Step 4   If you decide not to continue, press **# again to lock options on this menu.
      Step 5   Scroll to the CTL option that you want to change and press Erase.

      After you make the change, the CTL file locks automatically.

      Step 6   To exit the CTL File screen, press Exit .

      Trust List Screen

      The Trust List screen displays information about all of the servers that the phone trusts.

      The Trust List screen contains these options:

      CAPF Server

      IP address of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

      Communications Manager/TFTP Server

      IP address of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

      SRST Router

      IP address of the trusted SRST router that is available to the phone, if such a device has been configured in Cisco Unified Communications Manager Administration. Also displays a certificate icon if a certificate is installed for this server.

      Access Trust List screen

      To access the Trust List screen on a phone with a CTL file,

      Procedure
        Step 1   Choosing Settings > Security Configuration > Trust List.
        Step 2   To exit the Trust List screen, press the Exit softkey.

        Related Information

        Device Information

        You can access the Device Information screen on the Cisco Unified Wireless IP Phone and to view information about the current configuration:

        • Cisco Unified Communications Manager servers
        • Network settings
        • WLAN information
        • HTTP information
        • Locale information
        • Security settings
        • QoS information
        Related Information

        View Device Information screen

        To view the Device Information screen, follow these steps:

        Procedure
          Step 1   Choose Settings menu > Device Information.
          Step 2   Use the Navigation button to scroll to one of the categories on the Device Information screen and press Select.

          The list of items under the category displays.

          Device Information fields describes the categories and items that appear on this screen.

          Step 3   To exit the Device Information screen, press Back.

          Device Information fields

          Table 2 Device Information categories and items

          Item

          Description

          CallManager

          CallManager1

          CallManager2

          CallManager3

          CallManager4

          CallManager5

          Hostnames or IP addresses, in prioritized order, of the Cisco Unified Communications Manager servers with which the phone can register. An item can also show the IP address of an SRST router that is capable of providing limited Cisco Unified Communications Manager functionality.

          Each available server displays the Cisco Unified Communications Manager server IP address and one of the following states:

          Active

          Cisco Unified Communications Manager server from which the phone is currently receiving call-processing services.

          Standby

          Cisco Unified Communications Manager server to which the phone switches if the current server becomes unavailable.

          Blank

          No current connection to this Cisco Unified Communications Manager server.

          Network

          DHCP Server

          IP address of the DHCP server from which the phone obtains its IP address.

          MAC Address

          MAC address of the phone.

          Host Name

          Unique, fixed name that is automatically assigned to the phone based on the MAC address.

          Domain Name

          Name of the DNS in which the phone resides.

          IP Address

          IP address of the phone.

          Subnet Mask

          Subnet mask used by the phone.

          TFTP Server 1

          Primary TFTP server used by the phone.

          TFTP Server 2

          Secondary TFTP server used by the phone.

          Default Router 1

          IP address for the default gateway used by the phone.

          DNS Server 1

          Primary DNS server used by the phone.

          DNS Server 2

          Backup DNS server used by the phone.

          Load Server

          Host name or IP address for the alternate server that the phone uses for firmware upgrades.

          CDP Enabled

          Indicates whether the network is using Cisco Discovery Protocol (CDP).

          DHCP Enabled

          Indicates whether this phone is using DHCP for its IP address assignment or not.

          Alternate TFTP

          Indicates whether this phone uses a TFTP server other than the one assigned by DHCP.

          WLAN

          Profile Name

          Name of the network profile that the phone is currently using.

          SSID

          Service Set ID that the phone is currently using.

          802.11 Mode

          Wireless signal mode that the phone is currently using.

          Scan Mode

          Indicates when the phone scans. Configured in the Cisco Unified Communications Manager Administration.

          Restricted Data Rates

          Indicates the Traffic Stream Rate Set (TSRS) information element from CCX 1, which can define a data range for the client to use.

          Call Power Save Mode

          Type of power save mode that the phone uses to save battery power: PS-Poll or U-APSD.

          Security Mode

          Authentication method that the phone is currently using in the wireless network.

          Validate Server Certificate

          (Available when Security Mode is PEAP)

          Indicates if the phone validates the RADIUS server during authentication. Requires a server certificate to be installed.

          Encryption Type

          Encryption method that the phone is currently using in the wireless network.

          Key Management

          Encryption key management that the phone is currently using in the wireless network.

          Tx Power

          Transmit power setting for the phone.

          HTTP

          Directories URL

          URL of the server from which the phone obtains directory information.

          Services URL

          URL of the server from which the phone obtains Cisco Unified IP Phone services.

          Messages URL

          URL of the server from which the phone obtains message services.

          Information URL

          URL of the help text that appears on the phone.

          Authentication URL

          URL that the phone uses to validate requests made to the phone web server.

          Proxy Server URL

          URL of proxy server, which makes HTTP requests to remote host addresses on behalf of the phone HTTP client and provides responses from the remote host to the phone HTTP client.

          Idle URL

          URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option and no menu is open. For example, you could use the Idle URL option and the Idle URL Time option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes.

          Idle URL Time

          Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated.

          Locale

          User Locale

          User locale associated with the phone user. Identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.

          Network Locale

          Network locale associated with the phone user. Identifies a set of detailed information to support the phone in a specific location, including definitions of the tones and cadences used by the phone.

          User Locale Version

          Version of the user locale loaded on the phone.

          Network Locale Version

          Version of the network locale loaded on the phone.

          Security

          GARP Enabled

          Indicates whether the phone learns MAC addresses from Gratuitous ARP responses.

          Security Mode

          Security mode assigned to the phone.

          Web Access

          Indicates web access capability for the phone.

          Disabled

          No user options web page access.

          ReadOnly

          Can view information only.

          Full

          Can use configuration pages.

          You configure web access in Cisco Unified Communications Manager Administration.

          QoS

          DSCP for Call Control

          Differentiated Services Code Point (DSCP) IP classification for call control signaling.

          DSCP for Configuration

          DSCP IP classification for any phone configuration transfer.

          DSCP for Services

          DSCP IP classification for phone-based service.

          UI

          BLF for Call Lists

          Indicates whether the Busy Lamp Field (BLF) is enabled for call lists.

          Reverting Focus Priority

          Indicates whether the phone shifts the call focus on the phone screen to an incoming call or a reverting hold call.

          Personalization

          Indicates whether the phone has been enabled for configuration of custom ring tones and wallpaper images.

          View Model Information screen

          You can view the Model Information screen on the Cisco Unified Wireless IP Phone to see information about the hardware and software.

          To view this screen, follow these steps:

          Procedure
            Step 1   Choose SETTINGS > Model Information.
            Step 2   Use the Navigation button to scroll through the items on the Model Information screen.

            Model Information fields describes the items that appear on this screen.

            Step 3   To exit the Model Information screen, press Back.

            Model Information fields

            Table 3 Model Information fields

            Field

            Description

            Model Number

            Model number of the phone.

            MAC Address

            MAC address of the phone.

            App Load ID

            Identifier of the current firmware version running on the phone.

            Serial Number

            Serial number of the phone.

            WLAN Regulatory Domain

            Identifier for the wireless regulatory domain in which this phone must operate.

            1050

            North America (Cisco Unified Wireless IP Phone 7925G only)

            3051

            Europe (ETSI) (Cisco Unified Wireless IP Phone 7925G only)

            4157

            Japan (Cisco Unified Wireless IP Phone 7925G only)

            5252

            World mode including Australia/New Zealand, Asia, and Pacific (Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G)

            USB Vendor ID

            Unique code that identifies the vendor as Cisco.

            USB Product ID

            Unique code that identifies the phone as a Cisco product.

            RNDIS Device Address

            Manufacturer-assigned unique MAC address for the USB Remote Network Driver Interface Specification (RNDIS) for the phone.

            RNDIS Host Address

            Manufacturer-assigned unique MAC address for the USB RNDIS for the host.

            Related Information

            Status Menu

            The Status menu includes the following options, which provide information about the phone and its operation:

            Status Messages

            Displays the Status Messages screen, which shows a log of important system messages.

            Network Statistics

            Displays the Network Statistics screen, which shows Ethernet traffic statistics.

            Call Statistics

            Displays the Call Statistics screen, which shows counters, statistics, and voice quality metrics.

            Firmware Versions

            Displays the Firmware Versions screen, which shows information about the firmware running on the phone.

            Neighbor List

            Displays the neighboring APs and information on currently connected APs.

            Site Survey

            Displays the wireless media across all channels and locates APs that belong to the Basic Service Set (BSS).

            Trace Settings

            Displays the debug information for the phone. The following debug options are enabled from this screen:

            • Remote syslog
            • Trace levels
            • Preserve logs
            • Preserve trace levels
            Related Information

            View Status Messages screen

            You can use the Settings menu and Status menu to view status messages for the Cisco Unified Wireless IP Phone. The Status Messages screen displays up to 10 of the most recent status messages that the phone has generated.

            You can access this screen at any time, even if the phone has not finished starting up. Network Statistics fields describes the status messages that might appear. This table also includes actions you can take to address indicated errors.

            To view status messages, follow these steps:

            Procedure
              Step 1   Choose Settings > Status.
              Step 2   Select Status Messages. The list of the status messages displays.
              Step 3   To erase the messages, press Clear.
              Step 4   To exit the screen, press Back.

              Status messages

              Table 4 Status messages, description, possible explanation, and action

              Status message

              Description

              Possible explanation and action

              Bad MIC on phone

              The manufacturing installed certificate (MIC) that is used for security features is corrupted.

              For information about how to manage the MIC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

              CFG file not found

              Neither the name-based configuration file nor default configuration file were not found on the TFTP Server.

              The configuration file for a phone is created when the phone is added to the Cisco Unified Communications Manager database. If the phone has not been added to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response.

              • Phone is not registered with Cisco Unified Communications Manager. You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to autoregister. See Cisco Unified Communications Manager phone addition methods for details.
              • If you are using DHCP, verify that the DHCP server is pointing to the correct TFTP server.
              • If you are using static IP addresses, check configuration of the TFTP server. See IP Network Settings for details on assigning a TFTP server.

              CTL Installed

              A certificate trust list (CTL) file is installed in the phone.

              None. This message is informational only.

              For more information about the CTL file, see Cisco Unified Communications Manager Security Guide.

              CTL update failed

              The phone could not update its certificate trust list (CTL) file.

              Problem with the CTL file on the TFTP server.

              For more information, see Cisco Unified Communications Manager Security Guide.

              Duplicate IP

              Another device is using the IP address assigned to the phone.

              • If the phone has a static IP address, verify that you have not assigned a duplicate IP address. See IP Network Settings section for details.
              • If you are using DHCP, check the DHCP server configuration.

              LCS operation failed

              The locally significant certificate (LSC) that is used for the security features did not install properly.

              For information about how to manage the LSC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

              LCS operation complete

              The LCS was updated successfully on the phone.

              For information about how to manage the LSC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

              TFTP Error

              The phone does not recognize an error code provided by the TFTP server.

              Contact the Cisco TAC.

              TFTP server not authorized

              The specified TFTP server could not be found in the phone CTL.

              • The DHCP server is not configured properly and is not providing the correct TFTP server address. In this case, update the TFTP server configuration to specify the correct TFTP server.
              • If the phone is using a static IP address, the phone may be configured with the wrong TFTP server address. In this case, enter the correct TFTP server address in the Network Configuration menu on the phone.
              • If the TFTP server address is correct, there may be a problem with the CTL file. In this case, run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in this file.

              TFTP timeout

              TFTP server did not respond.

              • Network is busy: The errors should resolve themselves when the network load reduces.
              • No network connectivity between the TFTP server and the phone: Verify the network connections.
              • TFTP server is down: Check configuration of TFTP server.

              View configuration file name

              You can use the Settings menu and Status menu to determine the name of the configuration file for the Cisco Unified Wireless IP Phone.

              To locate the configuration file name, follow these steps:

              Procedure
                Step 1   Choose SETTINGS > Status.
                Step 2   Select Status Messages.

                The phone displays the name of the configuration file in the following format:

                SEPmacaddress.cnf.xml or SEPmacaddress.cnf.xml.enc.sgn.

                Step 3   To exit the screen, press Back.

                Related Information

                View Network Statistics

                You can use the Settings menu and Status menu to view information about the phone and network performance.

                To view the Network Statistics follow these steps:

                Procedure
                  Step 1   Press SETTINGS > Status > Network Statistics.

                  The list of statistics displays.

                  Step 2   Use the Navigation button to scroll through the items on the Network Statistics screen.

                  Network Statistics fields describes the items that appear on this screen.

                  Step 3   To exit the Network Statistics screen, press Back.

                  Related Information

                  Network Statistics fields

                  Table 5 Network Statistics screen fields

                  Item

                  Description

                  Up Time

                  Amount of elapsed time in days and hours since the phone connected to Cisco Unified Communications Manager

                  RxPkts

                  Number of packets received by the phone

                  RxErr

                  Number of errored packets received by the phone

                  RxUcast

                  Number of unicast packets received by the phone

                  RxMcast

                  Number of multicast packets received by the phone

                  RxBcast

                  Number of broadcast packets received by the phone

                  FcsErr

                  Number of packets with frame checksum (FCS) errors

                  RcvBeacons

                  Number of beacons received by the phone

                  AssocRej

                  Number of AP association rejections

                  AssocTmOut

                  Number of AP association timeouts

                  AuthRej

                  Number of authentication rejections

                  AuthTmOut

                  Number of authentication timeouts

                  TxPkts

                  Number of packets transmitted by the phone

                  TxErr

                  Number of transmit errors

                  TxUcast

                  Number of unicast packets transmitted by the phone

                  TxMcast

                  Number of multicast packets transmitted by the phone

                  TxBcast

                  Number of broadcast packets transmitted by the phone

                  RTSFail

                  Number of request to send (RTS) failures

                  ACKFail

                  Number of packet acknowledgments that failed

                  Retry

                  Number of times the phone retried to send packets

                  MRetry

                  Number of times the phone retried to send multicast packets

                  RetryFail

                  Number of times the phone retried and failed to send packets

                  AgedPkts

                  Number of packets removed from the transmit queue due to transmission timeout

                  OtherFail

                  Number of packets that failed to transmit due to other reasons

                  Success

                  Number of packets successfully transmitted

                  MaxFail

                  Maximum sequence of failure due to maximum retry limit

                  NullRcv

                  Number of null packets received

                  DataRcvBE

                  Number data packets received - Best Effort

                  DataRcvBK

                  Number data packets received - Background

                  DataRcvVI

                  Number data packets received - Video

                  DataRcvVO

                  Number data packets received - Voice

                  Call Statistics

                  You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality metrics in these ways:

                  During the call

                  You can view the call information by pressing the Select button twice rapidly.

                  After the call

                  You can view the call information captured during the last call by displaying the Call Statistics screen.


                  Note


                  You can remotely view the call statistics information using a web browser to access the Streaming Statistics web page. For more information about remote monitoring, see Remote Monitoring


                  A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data.

                  Related Information

                  View Call Statistics screen

                  To display the Call Statistics screen for information about the last voice stream, follow these steps:

                  Procedure
                    Step 1   Press SETTINGS > Status.
                    Step 2   Scroll to and select Call Statistics. The list of statistics appears.
                    Step 3   Use the Navigation button to scroll through the items on the Call Statistics screen.

                    Call Statistics fields describes the items that appear on this screen.

                    Step 4   To exit the Call Statistics screen, press Back.

                    Call Statistics fields

                    Table 6 Call Statistics fields

                    Field

                    Description

                    Rcvr Codec

                    Type of voice stream received (RTP streaming audio): G.729, G.722/iLBC, G.711 u-law, G.711 A-law, or Lin16k.

                    Sender Codec

                    Type of voice stream transmitted (RTP streaming audio): G.729, G.722/iLBC, G.711 u-law, G.711 A-law, or Lin16k.

                    Rcvr Size

                    Size of voice packets, in milliseconds, in the receiving voice stream (RTP streaming audio).

                    Sender Size

                    Size of voice packets, in milliseconds, in the transmitting voice stream.

                    Rcvr Packets

                    Number of RTP voice packets received since voice stream was opened.

                    Note   

                    This number is not necessarily identical to the number of RTP voice packets received since the call began, because the call might have been placed on hold.

                    Sender Packets

                    Number of RTP voice packets transmitted since voice stream was opened.

                    Note   

                    This number may not be identical to the number of RTP voice packets transmitted since the call began because the call might have been placed on hold.

                    Avg Jitter (value1/value2)

                    Estimated average RTP packet jitter (dynamic delay that a packet encounters when going through the network).

                    • Value1 is the average jitter in milliseconds (ms).
                    • Value2 is the current audio frame buffer depth in m).

                    Max Jitter

                    Maximum jitter observed since the receiving voice stream was opened.

                    Rcvr Discarded

                    Number of RTP packets in the receiving voice stream that have been discarded (bad packets, too late, and so on).

                    Note   

                    The phone discards payload type 19 comfort noise packets that are generated by Cisco Gateways, which increment this counter.

                    Rcvr Lost Packets

                    Missing RTP packets (lost in transit).

                    Voice Quality Metrics

                    MOS LQK

                    Score that is an objective estimate of the mean opinion score (MOS) for listening quality (LQK) that rates from 5 (excellent) to 1 (bad). This score is based on audible concealment events due to frame loss in the preceding 8-second interval of the voice stream. For more information, see Voice Quality Monitoring.

                    Note   

                    The MOS LQK score can vary based on the type of codec that the Cisco Unified IP Phone uses.

                    Avg MOS LQK

                    Average MOS LQK score observed for the entire voice stream.

                    Min MOS LQK

                    Lowest MOS LQK score observed from start of the voice stream.

                    Max MOS LQK

                    Baseline or highest MOS LQK score observed from start of the voice stream.

                    These codecs provide the following maximum MOS LQK score under normal conditions with no frame loss:

                    • G.711 gives 4.5
                    • G.729 A /AB gives 3.7

                    MOS LQK Version

                    Version of the Cisco proprietary algorithm used to calculate MOS LQK scores.

                    CumConcealRatio

                    Total number of concealment frames divided by total number of speech frames received from start of the voice stream.

                    IntConcealRatio

                    Ratio of concealment frames to speech frames in preceding 3-second interval of active speech. If using voice activity detection (VAD), a longer interval might be required to accumulate 3 seconds of active speech.

                    MaxConcealRatio

                    Highest interval concealment ratio from start of the voice stream.

                    Conceal Secs

                    Number of seconds that have concealment events (lost frames) from the start of the voice stream (includes severely concealed seconds).

                    SevConcealSecs

                    Number of seconds that have more than 5 percent concealment events (lost frames) from the start of the voice stream.

                    DSCP

                    Information about outbound and inbound previous and current frames.

                    Firmware Versions

                    You can verify the firmware versions that are used on the Cisco Unified Wireless IP Phone by viewing the Firmware Info screen. The firmware version name is in this format:

                    Product_Name-Model-Protocol.Version Number.Filetype

                    An example of a firmware release for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G is cmterm-7925-sccp.X-0-0.cop.sgn.

                    Related Information

                    View Firmware Versions screen

                    To display the firmware information, follow these steps:

                    Procedure
                      Step 1   Choose SETTINGS > Status.
                      Step 2   Select Firmware Versions.
                      Step 3   To view one of the items, scroll to the item and press Select.
                      Step 4   To exit the Firmware Versions screen, press Back.

                      Firmware Version fields

                      Table 7 Firmware Version fields

                      Item

                      Description

                      App Load ID

                      Identifies the phone firmware version running in the phone

                      Boot Load ID

                      Identifies the currently-installed boot load version running on the phone

                      WLAN Driver ID

                      Identifies the version of the wireless LAN driver

                      WLAN Firmware ID

                      Identifies the wireless LAN firmware version running in the phone