Cisco Unified Wireless IP Phone 7921G Administration Guide Release 7.0
Configuring the Phone Using the Wavelink Avalanche Server
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Configuring the Phone Using the Wavelink Avalanche Server

Table Of Contents

Configuring the Phone Using the Wavelink Avalanche Server

Before You Begin

Best Practices

Assigning the Wavelink Avalanche Server

Assigning the Wavelink Avalanche Server from the Phone

Assigning the Wavelink Avalanche Server using the Phone Web Page

Setting Up and Using the Phone Configuration Utility

Assigning Attributes for the Phone

Defining Custom Names and Custom Values on the Phone

Defining Custom Parameters from the Phone Web Page

Installing the Cisco Unified Wireless IP Phone 7921G Configuration Utility

Updating Configuration Files

Configuring Profile Settings

Configuring USB Settings

Configuring Trace Settings

Configuring Wavelink Avalanche Server Settings

Updating the Phone


Configuring the Phone Using the Wavelink Avalanche Server


This chapter describes the Wavelink Avalanche Management Console and how to use it to configure the Cisco Unified Wireless IP Phone 7921G. The Cisco Unified Wireless IP Phone 7921G Phone Configuration Utility can be installed on the Wavelink Avalanche Management Console and used to configure a single phone or multiple phones with common settings.

This chapter contains the following sections:

Before You Begin

Best Practices

Assigning the Wavelink Avalanche Server

Setting Up and Using the Phone Configuration Utility

Installing the Cisco Unified Wireless IP Phone 7921G Configuration Utility

Configuring USB Settings

Configuring Trace Settings

Configuring Wavelink Avalanche Server Settings

Updating the Phone


Note There is no support for Traffic Stream Rate Set (TSRS) or Cisco Compatible Extensions (CCX) V4.


Before You Begin

Before you can use the Wavelink Avalanche Management Console to configure phones, ensure that you have the necessary components and follow the best practices during your setup.

The following components are required for configuring the phone using the Wavelink Avalanche Management Console:

Wavelink Avalanche software

Avalanche Manager Agent

Avalanche Management Console

Cisco Unified Wireless IP Phone 7921G current firmware release

Cisco Unified Wireless IP Phone 7921G Configuration Utility (7921CU) Avalanche Application Package

DHCP server (optional)

Cisco Unified Communications Manager (optional)

Best Practices

This section describes the best practices recommended for setting up and using the Cisco Unified Wireless IP Phone 7921G Configuration Utility (7921CU) on the Wavelink Avalanche server.

Ensure that the phone is registered to Cisco Unified Communications Manager.

Try out this process with one or two phones before deploying to many phones.

Set up a VLAN that only has access to the Wavelink Avalanche server.

Configure DHCP Option 149 with the Wavelink Avalanche server IP address. If you do not configure this option, see Assigning the Wavelink Avalanche Server.

Configure a Cisco Access Point to use a default SSID of "cisco" with open authentication and no encryption.

Assigning the Wavelink Avalanche Server

If you did not configure DHCP Option 149 with the Wavelink Avalanche server IP address, you must manually assign it.


Note Do not perform this task if you previously configured the Wavelink Avalanche server address using DHCP Option 149.


To assign the Wavelink Avalanche server on the phone, choose one of the following methods:

Assigning the Wavelink Avalanche Server from the Phone

Assigning the Wavelink Avalanche Server using the Phone Web Page

Assigning the Wavelink Avalanche Server from the Phone

To assign the Wavelink Avalanche server from the phone, follow these steps:

Procedure


Step 1 Turn on the phone and verify that it is installed with the required firmware version and is registered to Cisco Unified Communications Manager.

Step 2 Choose SETTINGS > System Configuration > Wavelink.

Step 3 Unlock the phone by pressing **#.

Step 4 In the Alternate Wavelink Avalanche Server option, choose Yes.

Step 5 Enter the IP address of the Wavelink Avalanche server, and press Save.


Assigning the Wavelink Avalanche Server using the Phone Web Page

To assign the Wavelink Avalanche server using the phone web page, follow these steps:

Procedure


Step 1 From the phone web page, choose Wavelink Settings from the left pane.

Under Wavelink Settings, make sure that the server is enabled.

Step 2 Click Use the following Server and enter the IP address of the server, then click Save.


Setting Up and Using the Phone Configuration Utility

This section describes the tasks for configuring and using the Cisco Unified Wireless IP Phone 7921G Configuration Utility from the Wavelink Avalanche Management Console.

To set up and use the Cisco Unified Wireless IP Phone 7921G Configuration Utility from the Wavelink Management Console, perform the tasks in Table 6-1.

Table 6-1 Setting Up and Using the Phone Configuration Utility on the Wavelink Console

Task
For more information, see...

1. Assign attributes for the phone.

Assigning Attributes for the Phone

2. Install the Cisco Unified Wireless IP Phone 7921G Configuration Utility on the Wavelink Avalanche Management Console.

Installing the Cisco Unified Wireless IP Phone 7921G Configuration Utility

3. Update the configuration files.

Updating Configuration Files

4. Update the phones.

Updating the Phone


Assigning Attributes for the Phone

You can assign attributes on the Cisco Unified Wireless IP Phone 7921G that can be used to distinguish it from other mobile devices connected to the Wavelink Avalanche server. These attributes can be used as search criteria for locating phones on the Wavelink Avalanche server. For example, the predefined ModelName field of CP7921G is used to identify a device as the Cisco Unified Wireless IP Phone 7921G.

To assign attributes, use the Wavelink Avalanche Management Console, the phone UI, or the phone web page:

If you use the Wavelink Avalanche Management Console, choose the Add Properties option from the Client Settings option (for a single phone) or the Edit Device Properties option (for a mobile device group).

If you assign attributes from the phone or phone web page, you define values for the CustomName and CustomValue fields:

Defining Custom Names and Custom Values on the Phone

Defining Custom Parameters from the Phone Web Page

Defining Custom Names and Custom Values on the Phone

To define the CustomName and CustomValue fields from the phone, follow these steps:

Procedure


Step 1 On the main phone screen, choose SETTINGS > System Configuration > Wavelink.

Step 2 Press **# to unlock the phone.

Step 3 Scroll to a CustomName, enter an attribute name (for example, "User"), and click Save.


Note Only alphanumeric characters are allowed in the CustomName field.


Step 4 Scroll to CustomValue and enter a value for the corresponding CustomName (for example, "Admin"), and click Save.

You can define up to four pairs of custom parameters.


Defining Custom Parameters from the Phone Web Page

To define customer parameters from the phone web page, follow these steps:

Procedure


Step 1 From the phone web page, choose Wavelink Settings.

Step 2 In the Wavelink Custom Parameters section, enter values in the Name and Value fields. You can define up to four pairs of custom parameters.


Note Do not use spaces in the Name field.



Installing the Cisco Unified Wireless IP Phone 7921G Configuration Utility

The Cisco Unified Wireless IP Phone Configuration Utility file is provided by Cisco in the ".ava" file format.


Note The phone configuration utility must be installed on the Wavelink Avalanche Management Console.


To install the phone configuration utility, follow these steps:

Procedure


Step 1 Launch the Wavelink Avalanche Management Console and connect to the agent.

Step 2 Choose Software Management > Install Software Package.

Step 3 Browse to the location of the ".ava" file containing the Cisco Unified Wireless IP Phone Configuration Utility and select it.

Step 4 Click New and enter the software collection name under which the phone configuration files will be added.

Step 5 Follow the instructions on the wizard to complete the installation.

Step 6 When the installation has completed, expand the software collection name on the left pane. The phone configuration utility file name 7921CU appears with a red "x" (disabled) next to it.

Step 7 Right-click 7921CU and choose Enable Package.


Note The installation is complete. As an option, you can perform the following additional steps to configure the selection criteria so you can easily apply changes to a device group.


Step 8 Right-click the software collection (containing the phone configuration utility) and choose Settings.

Step 9 Click the button at right of the Selection Criteria box to launch the Selection Criteria Wizard.

Step 10 Select an item from the Source Properties list on the left, and enter a value in the Selection Expression text box.

Step 11 Repeat the previous step for each property and value you wish to include. When finished, click Compile, then click Test Expression.

Step 12 Review the list displayed under Matching Clients to ensure the selection criteria have been met. Click Apply, then click OK.


Updating Configuration Files

You can update a phone configuration file using the Cisco Unified Wireless IP Phone 7921G Configuration Utility installed on a Wavelink Avalanche Management Console.

Table 6-2 lists the configuration file settings.

Table 6-2 Configuration File Settings

Setting
For more information, see...

Profile Settings

Configuring Profile Settings

WLAN Settings

Network Settings

USB Settings

Configuring USB Settings

Trace Settings

Configuring Trace Settings

Wavelink Settings

Configuring Wavelink Avalanche Server Settings


To update settings in the phone configuration file, follow these steps:

Procedure


Step 1 Right click 7921CU (in a folder under Software Collections) to launch the configuration utility.

Step 2 From the left pane, choose the settings you wish to configure: Profile Settings, USB Settings, Trace Settings, or Wavelink Settings.

Step 3 From the Settings page, select or enter information for those settings.

Step 4 Click Apply.


Configuring Profile Settings

Table 6-3 lists the profile settings. To configure the scanning mode, which can only be configured in Cisco Unified Communications Manager Administration, see Product-Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G.


Note See also Network Profile Settings, in the Using the Cisco Unified Wireless IP Phone 7921G Web Pages chapter.


Table 6-3 Profile Settings 

Item
Description
For More Information, See...

Profile Name

Provides a name for the profile to make it easy to identify; up to 63 alphanumeric characters.

 

Profile Enabled

Choose Yes or No.

 
WLAN Settings

SSID

Assigns the Service Set Identifier (SSID) to this profile. You must assign the same SSID to the phone that is also assigned to access points in the wireless network.

 

WLAN Mode

Determines the signal mode or priority for selecting signal modes available in the WLAN. Options are:

802.11 b/g—Use only 2.4 GHz band

802.11a—Use only 5 GHz band

Auto, 802.11b/g preferred over 802.11a (dual band)

Auto, 802.11a preferred over 802.11b/g (dual band)

Note The preferred band, if available, will be used at power-on, but the phone may switch to the less preferred 2.4 GHz band, if available, and the preferred band is lost. Once the phone has connected to the less preferred band, it will not scan for the preferred band if the current band is acceptable, and may remain connected to the less preferred band.

Auto, signal strength (RSSI)—Use strongest signal in dual band environment

802.11 Standards for WLAN Communications

Call Power Save Mode

Automatically detects the type of power saving mode that active and idle phones require. The phone can use U-APSD or PS-Poll when it is idle. When the phone is in an active call, the power save mode is controlled by Call Power Save Mode.

802.11 Standards for WLAN Communications

WLAN Security

Authentication Mode

Sets the authentication and encryption methods for this profile:

Open—Open access to APs

Open+WEP—Open access with WEP encryption (requires an encryption key)

Shared+WEP—Shared key authentication with WEP (requires an encryption key)

LEAP—Cisco proprietary authentication and encryption using a RADIUS server (requires a username and password)

EAP-FAST—Authentication and encryption using TLS and RADIUS server (requires a username and password)

 
 

Auto (AKM)—Automatic authenticated key management using:

WPA, WPA2 (requires a username and password)

WPA-Pre-shared key, WPA2-Pre-shared key (requires a passphrase/pre-shared key)

CCKM (requires a username and password)

 
Wireless Security Credentials

Required for LEAP, EAP-FAST, and Auto (AKM) authentication methods

Username

Assigns the network authentication username for this profile

 

Password

Assigns the network authentication password for this profile

 
WPA Pre-shared Key Credentials

Sets the Pre-shared key for this profile

Pre-shared Key Type

Determines the key type: Hex or ASCII

 

Pre-shared Key

Identifies the key

 
Wireless Encryption

Required for Open+WEP and Shared+WEP authentication methods

WEP Keys Type

Determines the encryption key type: Hex or ASCII

 

WEP Keys TxKey

Identifies the Transmit Key.

 

WEP Key Length 1-4

Determines the WEP key length with key size of 40 or 128 bits.

 

WEP Key Value 1-4

Defines the WEP key value:

40 bits—5 ASCII or 10 Hex characters

128 bits—13 ASCII or 26 Hex characters

 
Network Settings

DHCP Enabled

Yes—Enables DHCP to obtain IP address and DNS servers automatically.

No—DHCP is disabled and you will need to enter the following fields:

IP Address

Subnet Mask

Default Router

Primary DNS

Secondary DNS

Domain Name

 
TFTP

Alternate TFTP

Determines whether DHCP assigns the TFTP server.

If yes, enter static IP addresses for:

TFTP Server 1

TFTP Server 2

 
Advanced WLAN Settings
TSPEC Settings

Minimum PHY Rate

Minimum data rate that outbound traffic uses

 

Surplus Bandwidth

Excess bandwidth beyond application requirements

 
Antenna Settings
 

Antenna Selection for 802.11A

Vertical

Horizontal

Diversity

 

Antenna Selection for 802.11B

Vertical

Horizontal

Diversity

 

802.11G Power Settings

Enabled—Identifies enabled channels in WLAN to improve scanning for the phone

Max Tx Power—Sets the maximum transmit power for the phone

 

802.11A Power Settings

Enabled—Identifies enabled channels in WLAN to improve scanning for the phone

Max Tx Power—Sets the maximum transmit power for the phone

 


Note If you uncheck all channels in the 802.11 G Power Settings or 802.11 A Power Settings, the phone will not be able to access the WLAN.


Configuring USB Settings

You can change the IP address of the USB port on your phone by choosing one of the following options in the DHCP Enabled field:

Yes—Obtains an IP address automatically.

No—You can specify the IP address and subnet mask on this page.


Note See also Configuring USB Settings.


Configuring Trace Settings

You can configure trace settings to determine how the phone creates and saves trace files. Table 6-4 describes the trace settings.

Table 6-4 Trace Settings 

Item
Description

Number of Files

Choose the number of trace files that the phone saves, from 2-10 files.

Enable Remote Syslog

Set up a remote server to store trace logs. If enabled, enter remote address and remote port.

Remote IP Address

Enter remote IP address if Enable Remote Syslog is enabled.

Remote Port

Enter a port number if Enable Remote Syslog is enabled. Valid values are: 514 and 1024 to 65535.

Kernel Level

Operating System data.

Configuration Level

Phone configuration data.

Call Control Level

Cisco Unified Communications Manager data.

Network Services Level

DHCP, TFTP, CDP data.

Security Level

Application level security data.

User Interface Level

Key strokes, softkeys, MMI data.

Wireless Level

Channel scanning, authentication data.

Audio Level

RTP, SRTP, RTCP, DSP data.

System Level

Firmware, upgrade data.



Note See also Configuring Trace Settings, in the Configuring the Phone Using the Wavelink Avalanche Server chapter.


Configuring Wavelink Avalanche Server Settings

You can configure Wavelink settings from the phone configuration utility. Table 6-5 describes the Wavelink settings.

Table 6-5 Wavelink Avalanche Server Settings

Setting
Description

Enable

Enables the Wavelink Avalanche server.

Use Alternate Server

Enables the use of alternate Wavelink Avalanche server.

Alternate Server

If the User Alternate Server is enabled, enter an IP address for the alternate server.

Custom Name 1-4

Assign up to four attribute names to the phone to be used as selection criteria.

Custom Value 1-4

Define the values for each Custom Name to be used as selection criteria.


Updating the Phone

When you have completed the phone configuration changes, you must export the configuration file from the phone configuration utility to Wavelink, and then update the phone.


Note The 7921 Configuration Utility does not perform a complete validation of the phone configuration. If the configuration file contains an invalid setting, the phone might reject the configuration and send an error message to the syslog.


To update the phone with the updated configuration file, perform the following steps.

Procedure


Step 1 From the phone configuration utility, select the configuration file, then choose Export to Wavelink.

Step 2 At the Success window, click OK. A message indicating the file transfer is complete appears at the bottom of the window.

Step 3 To update a mobile device group, select it from the left pane, and choose Update Now (Disallow User Override).

To update a single device, expand a mobile device group or software collection from the left pane, right-click on the device listed in the right pane, and do one of the following:

Choose Update Now.

Choose Client Settings. In the Avalanche Client Controls window, enable the Force package sync during Update Now checkbox, and click Update Now.