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Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7911G Release Notes for Firmware Release 8.0(2) SR2 for Cisco Unified CallManager (SCCP)

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Cisco Unified IP Phone 7911G Release Notes for Firmware Release 8.0(2) SR2 for Cisco Unified CallManager 5.0, 4.2, 4.1, 4.0, and 3.3 (SCCP)

Table Of Contents

Cisco Unified IP Phone 7911G Release Notes for Firmware Release 8.0(2) SR2 for Cisco Unified CallManager 5.0, 4.2, 4.1, 4.0, and 3.3 (SCCP)

Contents

Related Documentation

New and Changed Information

DTMF Transport

Group Listen Mode

Installation Notes

Important Notes

Cisco Unified CallManager Load Server Setting for Firmware Upgrades

Secure PC Logoff in an 802.1X Network

Caveats

Open Caveats

Resolved Caveats

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Cisco Unified IP Phone 7911G Release Notes for Firmware Release 8.0(2) SR2 for Cisco Unified CallManager 5.0, 4.2, 4.1, 4.0, and 3.3 (SCCP)


March 31, 2006

Use these release notes with a Cisco Unified IP Phone 7911G running SCCP firmware release 8.0(2) SR2 and Cisco Unified CallManager version 5.0, 4.2, 4.1, 4.0, or 3.3.

You might need to notify your Cisco Unified IP Phone users about some of the information provided in this document.

Contents

These release notes provide the following information:

Related Documentation

New and Changed Information

Installation Notes

Important Notes

Caveats

Obtaining Documentation

Documentation Feedback

Cisco Product Security Overview

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model, and Cisco Unified CallManager version. Navigate from the following documentation URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Cisco Unified CallManager Documentation

Refer to the Cisco Unified CallManager Documentation Guide and other publications specific to your Cisco Unified CallManager version. Navigate from the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

New and Changed Information

Cisco Unified IP Phone firmware release 8.0(2) SR2 supports the latest versions of Cisco Unified CallManager software—version 4.2 and version 5.0. For a list of new and changed phone features introduced in these Cisco Unified CallManager versions, refer to the Release Notes for Cisco Unified CallManager 4.2 and the Release Notes for Cisco Unified CallManager 5.0. See the "Related Documentation" section for help locating these documents.

DTMF Transport

DTMF Transport transmits RTP packets in band for each a digit pressed during a call, according to RFC2833. This feature allows an SCCP endpoint to interwork with a SIP endpoint or gateway.

Group Listen Mode

Cisco IP Phone firmware release 8.0(2) SR2 supports Group Listen mode on the Cisco Unified Phone 7911G. In Group Listen mode, both the handset and speaker can be active at the same time. During a call, one user can talk into the handset while other users can listen over the speaker.

Group Listen mode is disabled by default. To enable this mode, you must do so from the Phone Configuration page in Cisco CallManager Administration. If Group Listen mode is enabled, the Monitor feature softkeys are not available on the phone.

Group Listen softkeys are displayed if Group Listen mode is enabled by the administrator on Cisco CallManager. However, these softkeys cannot be configured by using the Cisco CallManager softkey template.

End-User Information

When Group Listen mode is activated, end-users can use Group Listen mode by pressing softkeys:

GListen—Activates Group Listen on the phone. Users can deactivate Group Listen by hanging up the handset or by pressing GLOff.

GLOff—Deactivates Group Listen on the phone.


Note If Group Listen mode is enabled, the GListen and GLOff softkeys replace the Monitor and MonOff softkeys on the phone.


Installation Notes

Before using the Cisco Unified IP Phone 7911G with Cisco Unified CallManager version 4.2 or version 5.0, you must install the latest firmware on all Cisco Unified CallManager servers in the cluster.

The firmware image name is: SCCP11.8-0-2SR2S.loads

To install the firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser

Step 2 Double-click one of the following hyperlinks, and follow the prompts to download the firmware:

Cisco Unified CallManager 5.0: cmterm-7911-sccp.8-0-2SR2.cop

Cisco Unified CallManager 4.2 and earlier:

cmterm-7911-sccp.8-0-2SR2.exe

Step 3 To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and click the appropriate hyperlink.

cmterm-7911-sccp.8-0-2SR2-readme.htm

Step 4 Follow the instructions in the Readme file to install the firmware.


Important Notes

Review these important notes for this firmware release.

Cisco Unified CallManager Load Server Setting for Firmware Upgrades

Cisco Unified CallManager Administration contains a setting to optimize installation time for phone firmware upgrades.

The Load Server setting is visible on the Phone Configuration page (Product Specific Configuration section) in the Cisco Unified CallManager Administration application. This setting lets you specify an external TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for upgrades on the phones. When the Load Server is set, the phone contacts the designated server for the firmware upgrade.


NoteIf the firmware load is not found on the Load Server, the phone does not upgrade and is not redirected to the TFTP Server 1 or TFTP Server 2.

On a factory reset or during a software recovery operation, the phone may fall back to using TFTP Server 1 or TFTP Server 2 to recover the phone load. In these scenarios, the phone will recover the phone load either via the term11.default.loads file, or it will attempt to recover the phone load based on its load.hist file.

If the phone is auto-registering with Cisco Unified CallManager for the first time, the phone will request the phone load via TFTP Server 1 or TFTP Server 2. This will only occur once when the phone is first installed into the system. This can be mitigated by preloading the phones with the correct firmware so that no firmware upgrade is required in combination with the auto-registration, or by auto-registering the phones at the main site prior to deployment at a remote site.


You can view the Load Server setting on the phone from Settings > Device Configuration > Network Configuration > Load Server. If the value in the Load Server setting is invalid, a "Load Server is invalid" message is displayed on the phone in Settings > Status > Status Messages.

Secure PC Logoff in an 802.1X Network

Firmware release 8.0(2) SR2 provides support for the Cisco Unified IP Phone 7911G to monitor IEEE 802.1X messages between an authenticating switch and a connected PC (supplicant).

When a PC is disconnected from the Cisco IP Phone, the phone issues an EAPOL-Logoff message on behalf of the PC to the authenticating switch. The proxy EAPOL-Logoff message causes the authenticating switch to set the port to an unauthenticated state.

If you have an 802.1X network and upgrade to Cisco Unified IP Phone firmware release 8.0(2) SR2, be aware that you must re-authenticate a PC that is connected to the Cisco Unified IP Phone 7911G.

For more information about 802.1X re-authentication, refer to the Cisco Catalyst switch configuration guides at:

http://www.cisco.com/en/US/products/hw/switches/tsd_products_support_category_home.html

Caveats

These release notes contain descriptions of open caveats of severity level 1 or 2 and significant severity level 3.

If you are a registered Cisco.com user, you can find the latest information about resolved, open, and closed caveats for the Cisco Unified IP Phone 7911G by using Bug Toolkit, an online tool that allows you to query caveats according to your own needs. By using Bug Toolkit, you can find caveats of any severity for any release. Bug Toolkit may also provide a more current listing than this document provides.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to:

http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.


Open Caveats

Table 2 lists Severity 1, 2, and 3 defects that are open in this release.

Table 1 Open Caveats for Cisco Unified IP Phone 7911G for Firmware Release 8.0(2) SR2 

Identifier
Headline and Bug Toolkit Link

CSCsc56616

The phone is sometimes unable to renew its DHCP IP address if the reserved IP address has changed on the DHCP server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc56616

CSCsc98937

The phone accepts a duplicate IP address.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc98937

CSCsd02273

Handset is not disabled when placed in cradle while in Group Listen mode.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd02273


Resolved Caveats

Table 2 lists Severity 1, 2, and 3 defects that are open in this release.

Table 2 Resolved Caveats for Cisco Unified IP Phone 7911G for Firmware Release 8.0(2) SR2 

Identifier
Headline and Bug Toolkit Link

CSCsb70757

With Japanese locale, the Corporate Directory appears in English after the Personal Directory is displayed.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsb70757

CSCsc06398

The phone uses HTTP cookie received from CallManager while communicating with another server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc06398

CSCsc76316

Focus changes from a connected call to a ringing call before the 10-second inactivity timer expires.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc76316

CSCsc90123

Registration Rejected is not displayed when autoregistration is disabled.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc90123

CSCsc96369

Incorrect softkeys are displayed.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc96369

CSCsc98903

Secure Shell SSH performance is slow during login.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc98903

CSCsc99030

Setting static IP addresses may cause the phone to reboot repeatedly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc99030

CSCsc99166

Initial voice clipping on SCCP and SIP phones.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc99166

CSCsd00199

The message waiting indicator light remains flashing after the Call Pickup notification.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd00199

CSCsd04472

The Dial URI with an active call does not invoke call options if no application is in focus.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd04472

CSCsc51724

Phone does not handle HTTP code 401 when the service URL is used.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc51724

CSCsc82221

Phones try to register to CallManager when CallManager service is stopped.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc82221

CSCsd03510

A time/date request to synchronize the clock causes skipping of one KeepAlive interval.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd03510

CSCsd02273

The handset is not disabled when placed in cradle while in Group Listen mode.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd02273

CSCsc83979

Volume in Group Listen mode affects both the speaker and handset.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc83979

CSCsd67229

Handset volume is too high.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd67229

CSCsd75616

The Cisco Unified IP Phone 7911G Group Listen mode SLR increases by 5 dB.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd75616

CSCsd81691

Cisco Unified IP Phone 7911G handset SLR is 5 dB soft.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd81691


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Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For Emergencies only — security-alert@cisco.com

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Definitions of Service Request Severity

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Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

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Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

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