Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Cisco Unified IP Phone Settings
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Cisco Unified IP Phone Settings

Contents

Cisco Unified IP Phone Settings

Phone Settings Overview

The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.

Cisco Unified IP Phones 7906G and 7911G Menus

The Cisco Unified IP Phone includes the following configuration menus:

  • Network Configuration: Provides options for viewing and making a variety of network settings.
  • Device Configuration: Provides access to sub-menus from which you can view a variety of non network-related settings.
  • Security Configuration: Provides options for displaying and modifying security settings.

Before you can change option settings on the Network Configuration menu, you must unlock options for editing.

You can control whether a phone user has access to phone settings by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration Settings window. See Cisco Unified Communications Manager Administration Guide for more information.

Display Settings Menu

To display a configuration menu, perform the following steps.


Note


You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window. The Settings Access field accepts these values:

  • Enabled: Allows access to the Settings menu.
  • Disabled: Prevents access to the Settings menu.
  • Restricted: Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.

If you cannot access an option on the Settings menu, check the Settings Access field.

Procedure
    Step 1   Press Applications Menu.
    Step 2   Choose Settings.
    Step 3   Perform one of these actions to display the desired menu:
    • Use Navigation to select the desired menu and then press Select.
    • Use the keypad on the phone to enter the number that corresponds to the menu.
    Step 4   To display a submenu, repeat Step 3.
    Step 5   To exit a menu, press Exit.

    Unlock and Lock Options

    Configuration options that can be changed from a phone are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.

    When options are inaccessible for modification, a locked padlock icon appears on the configuration menus. When options are unlocked and accessible for modification, an unlocked padlock icon appears on these menus, as shown next.

    Table 1 Lock Icons

    Icon

    Meaning

    Option is locked

    Option is unlocked

    Procedure
      Step 1   To unlock or lock options, press **#. This action either locks or unlocks the options, depending on the previous state.
      Note   

      If a Settings Menu password has been provisioned, SIP phones present an Enter password prompt after you enter **#.

      Step 2   After you have made your changes, lock the options by pressing **#.
      Caution   

      Do not press **# to unlock options and then immediately press **# again to lock options. The phone interprets this sequence as **#**, which resets the phone. To lock options after unlocking them, wait at least 10 seconds before you press **# again.


      Related Tasks

      Value Input Guidelines

      When you edit the value of an option setting, follow these guidelines:

      • Use the keys on the keypad to enter numbers and letters.
      • To enter letters by using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for "c." After you pause, the cursor automatically advances to allow you to enter the next letter.
      • To enter a period (for example, in an IP address under IPv4 Configuration), press the . (period) softkey or press * on the keypad.
      • To enter a colon (for example, in an IP address under IPv6 Configuration), press the : (colon) softkey or press * on the keypad.
      • Press the << softkey if you make a mistake. This softkey deletes the character to the left of the cursor.
      • Press the Cancel softkey before pressing the Save softkey to discard any changes that you have made.

      Note


      The Cisco Unified IP Phone provides several methods that you can use to reset or restore option settings, if necessary. For more information, see Cisco Unified IP Phone Reset or Restore.


      Related Information

      Phone Setup Options

      The settings that you can change on a phone fall into several categories, as shown in the following table. For a detailed explanation of each setting and instructions for changing them, see Network Configuration Menu.


      Note


      There are several options on the Network Configuration menu and on the Device Configuration Menu that are for display only or that you can configure from Cisco Unified Communications Manager. These options are also described in the Network Configuration Menu and the or the Device Configuration Menu.


      Table 2 Configurable Settings 

      Category

      Description

      Network Configuration menu option

      General Network Settings

      VLAN settings

      Admin. VLAN ID allows you to change the administrative VLAN used by the phone. PC VLAN allows the phone to interoperate with third-party switches that do not support a voice VLAN.

      Admin. VLAN ID

      PC VLAN (applies to 7911G only)

      Port settings

      Allows you to set the speed and duplex of the network and access ports.

      SW Port Configuration

      PC Port Configuration (applies to 7911G only)

      IPv4 Network Settings

      DHCP settings

      Dynamic Host Configuration Protocol (DHCP) automatically assigns IP address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default.

      DHCP

      DHCP Address Released

      IP settings

      If you do not use DHCP in your network, you can make IP settings manually.

      Domain Name

      IP Address

      Subnet Mask

      Default Router 1-5

      DNS Server 1-5

      TFTP settings for TFTP IPv4 servers

      If you do not use DHCP to direct the phone to a TFTP server, you must manually assign a TFTP server. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP.

      Alternate TFTP

      TFTP Server 1

      TFTP Server 2

      Related References

      Network Configuration Menu

      The Network Configuration menu provides options for viewing and making a variety of network settings. The following tables describe these options and, where applicable, explain how to change them.

      For information about how to access the Network Configuration menu, see Display Settings Menu.

      Before you can change an option on this menu, you must unlock options as described in the Unlock and Lock Options. The Edit, Yes, or No softkeys for changing network configuration options appear only if options are unlocked.

      For information about the keys you can use to edit options, see Value Input Guidelines.

      Table 3 Network Configuration menu options 

      Option

      Description

      To change

      IPv4 Configuration

      Internet Protocol v4 address menu.

      In the IPv4 Configuration menu, you can do the following:

      • Enable or disable the phone to use the IPv4 address that is assign by the DHCPv4 server.
      • Manually set the IPv4 Address, Subnet Mask, Default Routers, DNSv4 Server, and Alternate TFTP servers for IPv4.

      Set IPv4 Configuration Fields

      IPv6 Configuration

      Internet Protocol v6 address menu.

      Enable or disable the phone to use the IPv6 address that is assigned by the DHCPv6 server or to use the IPv6 address that it acquires through Stateless Address Autoconfiguration (SLAAC).

      For more information on SLAAC, see Deploying IPv6 in Unified Communications Networks with Cisco Unified Communications Manager.

      MAC Address

      Unique Media Access Control (MAC) address of the phone.

      Display only—Cannot configure.

      Host Name

      Unique host name that the DHCP server assigned to the phone.

      Display only—Cannot configure.

      Domain Name

      Name of the Domain Name System (DNS) domain in which the phone resides.

      Note   

      If the phone receives different domain names from the DHCPv4 and DHCPv6 servers, the domain name from the DHCPv6 takes precedence.

      Set Domain Name Field

      Operational VLAN ID

      Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.

      If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN.

      If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option is blank.

      The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID option.

      Admin. VLAN ID

      Auxiliary VLAN in which the phone is a member.

      Used only if the phone does not receive an auxiliary VLAN from the switch; otherwise it is ignored.

      Set Admin VLAN ID Field

      SW Port Configuration

      Speed and duplex of the network port. Valid values:

      • Auto Negotiate
      • 10 Half—10-BaseT/half duplex
      • 10 Full—10-BaseT/full duplex
      • 100 Half—100-BaseT/half duplex
      • 100 Full—100-BaseT/full duplex
      • 1000 Full—1000-BaseT/full duplex

      If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to autonegotiate.

      If you change the setting of this option, you must change the PC Port Configuration option to the same setting.

      Set SW Port Configuration Field

      PC Port Configuration

      Speed and duplex of the access port. Valid values:

      • Auto Negotiate
      • 10 Half—10-BaseT/half duplex
      • 10 Full—10-BaseT/full duplex
      • 100 Half—100-BaseT/half duplex
      • 100 Full—100-BaseT/full duplex
      • 1000 Full—1000-BaseT/full duplex

      If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to autonegotiate.

      If you change the setting of this option, you must change the SW Port Configuration option to the same setting.

      Set PC Port Configuration Field

      PC VLAN

      Allows the phone to interoperate with third-party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option.

      Set PC VLAN Field

      The following table describes the IPv4 configuration menu options.

      Table 4 IPv4 Configuration menu options 

      Option

      Description

      To Change

      DHCP

      Indicates whether the phone has DHCP enabled or disabled.

      When DHCP is enabled, the DHCP server assigns the phone an IPv4 address. When DHCP is disabled, you must manually assign an IPv4 address to the phone.

      Set DHCP Field

      IP Address

      Internet Protocol version 4 (IPv4) address of the phone.

      If you assign an IPv4 address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.

      Set IP Address Field

      Subnet Mask

      Subnet mask used by the phone.

      Set Subnet Mask Field

      Default Router 1

      Default Router 2

      Default Router 3

      Default Router 4

      Default Router 5

      Default router used by the phone (Default Router 1) and optional backup routers (Default Router 2–5).

      Set Default Router Fields

      DNS Server 1

      DNS Server 2

      DNS Server 3

      DNS Server 4

      DNS Server 5

      Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2–5) used by the phone.

      Set DNS Server Fields

      DHCP Server

      IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IPv4 address.

      Display only—Cannot configure.

      DHCP Address Released

      Releases the IPv4address assigned by DHCP.

      Set DHCP Address Released Field

      Alternate TFTP

      Indicates whether the phone is using an alternative TFTP server.

      Set Alternate TFTP Field

      TFTP Server 1

      Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option.

      If you set the Alternate TFTP option to yes, you must enter a nonzero value for the TFTP Server 1 option.

      If neither the primary TFTP server nor the backup TFTP server is listed in the CTL or ITL file on the phone, you must unlock either of the files before you can save changes to the TFTP Server 1 option. In this case, the phone deletes either of the files when you save changes to the TFTP Server 1 option. A new CTL or ITL file is downloaded from the new TFTP Server 1 address.

      When the phone looks for its TFTP server, the phone gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for its TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for its TFTP server in the following order:

      1. Manually assigned IPv6 TFTP Servers
      2. Manually assigned IPv4 TFTP Servers
      3. DHCPv6 assigned TFTP Servers
      4. DHCP assigned TFTP Servers
      Note   

      For information about the CTL and ITL files, see the Cisco Unified Communications Manager Security Guide. For information about unlocking the CTL and ITL files, see Unlock CTL and ITL Files.

      Set TFTP Server 1 Field

      TFTP Server 2

      Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable.

      If neither the primary TFTP server nor the backup TFTP server is listed in the CTL or ITL file on the phone, you must unlock either of the files before you can save changes to the TFTP Server 2 option. In this case, the phone deleted either of the files when you save changes to the TFTP Server 2 option. A new CTL or ITL file is downloaded from the new TFTP Server 2 address.

      When the phone looks for its TFTP server, the phone gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for its TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for its TFTP server in the following order:

      1. Manually assigned IPv6 TFTP Servers
      2. Manually assigned IPv4 TFTP Servers
      3. DHCPv6 assigned TFTP Servers
      4. DHCP assigned TFTP Servers

      For information about the CTL or ITL file, see the Cisco Unified Communications Manager Security Guide. For information about unlocking the CTL and ITL files, see Unlock CTL and ITL Files.

      Set TFTP Server 2 Field

      BOOTP Server

      Indicates whether the phone obtains its configuration from a Bootstrap Protocol (BootP) server instead of from a DHCP server.

      Display only—Cannot configure.

      Set IPv4 Configuration Fields

      Procedure
        Step 1   Unlock network configuration options.
        Step 2   Scroll to IPv4 Configuration and press the Select softkey.

        Set Domain Name Field

        Procedure
          Step 1   Unlock network configuration options.
          Step 2   To disable DHCP, perform one of the following actions:
          • If the IP Addressing mode is configured for IPv4 only, set the DHCP option to No.
          • If the IP Addressing mode is configured for IPv6 only, set the DHCPv6 option to No.
          • If the IP Addressing mode is configured for both IPv4 and IPv6, set both DHCP option and DHCPv6 to No.
          Step 3   Scroll to the Domain Name option.
          Step 4   Press Edit.
          Step 5   Enter a new domain name.
          Step 6   Press Validate.
          Step 7   Press Save.

          Set Admin VLAN ID Field

          Procedure
            Step 1   Unlock network configuration options.
            Step 2   Scroll to the Admin. VLAN ID option.
            Step 3   Press Edit.
            Step 4   Enter a new Admin VLAN setting.
            Step 5   Press Validate.
            Step 6   Press Save.

            Set SW Port Configuration Field

            Procedure
              Step 1   Unlock network configuration options.
              Step 2   Scroll to the SW Port Configuration option and then press Edit.
              Step 3   Scroll to the setting that you want and then press Select.
              Step 4   Press Save.

              Set PC Port Configuration Field

              To configure the setting on multiple phones simultaneously, enable Remote Port Configuration in Enterprise Phone Configuration (System > Enterprise Phone Configuration).


              Note


              If the ports are configured for Remote Port Configuration in Cisco Unified Communications Manager, the data cannot be changed on the phone.


              Procedure
                Step 1   Unlock network configuration options.
                Step 2   Scroll to the PC Port Configuration option and then press Edit.
                Step 3   Scroll to the setting that you want and then press Select.
                Step 4   Press Save.

                Set PC VLAN Field

                Procedure
                  Step 1   Unlock network configuration options.
                  Step 2   Make sure the Admin VLAN ID option is set.
                  Step 3   Scroll to the PC VLAN option.
                  Step 4   Press Edit.
                  Step 5   Enter a new PC VLAN setting.
                  Step 6   Press Validate.
                  Step 7   Press Save

                  Set DHCP Field

                  Procedure
                    Step 1   Unlock network configuration options.
                    Step 2   Scroll to the DHCP option and press No to disable DHCP, or press Yes to enable DHCP.
                    Step 3   Press Save.

                    Set IP Address Field

                    Procedure
                      Step 1   Unlock network configuration options.
                      Step 2   Set the DHCP option to No.
                      Step 3   Scroll to the IP Address option, press Edit and enter a new IP Address.
                      Step 4   Press Validate and Save.

                      Set Subnet Mask Field

                      Procedure
                        Step 1   Unlock network configuration options.
                        Step 2   Set the DHCP option to No.
                        Step 3   Scroll to the Subnet Mask option, press Edit, and then enter a new subnet mask.
                        Step 4   Press Validate and then press Save.

                        Set Default Router Fields

                        Procedure
                          Step 1   Unlock network configuration options.
                          Step 2   Set the DHCP option to No.
                          Step 3   Scroll to the appropriate Default Router option, press Edit, and then enter a new router IP address.
                          Step 4   Press Validate.
                          Step 5   Repeat Steps 3 and 4 as needed to assign backup routers.
                          Step 6   Press Save.

                          Set DNS Server Fields

                          Procedure
                            Step 1   Unlock network configuration options.
                            Step 2   Set the DHCP option to No.
                            Step 3   Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address.
                            Step 4   Press Validate.
                            Step 5   Repeat Steps 3 and 4 as needed to assign backup DNS servers.
                            Step 6   Press Save.

                            Set DHCP Address Released Field

                            Procedure
                              Step 1   Unlock network configuration options.
                              Step 2   Scroll to the DHCP Address Released option and press Yes to release the IP address assigned by DHCP, or press No if you do not want to release this IP address.
                              Step 3   Press Save.

                              Set Alternate TFTP Field

                              Procedure
                                Step 1   Unlock network configuration options.
                                Step 2   Scroll to the Alternate TFTP option and press Yes if the phone should use an alternative TFTP server.
                                Step 3   Press Save.

                                Set TFTP Server 1 Field

                                Procedure
                                  Step 1   Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If both the CTL and ITL files exist, unlock either of the files.
                                  Step 2   If DHCP is enabled, set the Alternate TFTP option to Yes.
                                  Step 3   Scroll to the TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address.
                                  Step 4   Press Validate, and then press Save.

                                  Set TFTP Server 2 Field


                                  Note


                                  If you forgot to unlock the CTL or ITL file, you can change the TFTP Server 2 address in either file, then erase them by pressing Erase from the Security Configuration menu. A new CTL or ITL file downloads from the new TFTP Server 2 address.


                                  Procedure
                                    Step 1   Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If both the CTL and ITL files exist, unlock either of the files.
                                    Step 2   Unlock network configuration options.
                                    Step 3   Enter an IP address for the TFTP Server 1 option.
                                    Step 4   Scroll to the TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address.
                                    Step 5   Press Validate, and then press Save.

                                    Device Configuration Menu

                                    The Device Configuration menu provides access to submenus from which you can view a variety of settings that are specified in the configuration file for a phone. The phone downloads the configuration file from the TFTP server.

                                    For instructions about how to access the Device Configuration menu and its sub-menus, see Display Settings Menu.

                                    Unified CM Configuration Menu

                                    The Unified CM Configuration menu contains the options Unified CM1, Unified CM2, Unified CM3, Unified CM4, and Unified CM5. These options show Cisco Unified Communications Manager servers that are available for processing calls from the phone, in prioritized order. To change these options, use Cisco Unified Communications Manager Administration.

                                    For an available Cisco Unified Communications Manager server, an option on the Unified CM Configuration menu will show the Cisco Unified Communications Manager server IP address or name and one of the states shown in the following table.

                                    Table 5 Cisco Unified Communications Manager Server States

                                    State

                                    Description

                                    Active

                                    Cisco Unified Communications Manager server from which the phone is currently receiving call-processing services

                                    Standby

                                    Cisco Unified Communications Manager server to which the phone switches if the current server becomes unavailable

                                    Blank

                                    No current connection to this Cisco Unified Communications Manager server

                                    An option may also display one of more of the designations or icons shown in the following table.

                                    Table 6 Cisco Unified Communications Manager Server Designations

                                    Designation

                                    Description

                                    SRST

                                    Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified Communications Manager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified Communications Manager servers become unreachable. The SRST Cisco Unified Communications Manager always appears last in the list of servers, even if it is active.

                                    For more information, see "Survivable Remote Site Telephony Configuration" in the Cisco Unified Communications Manager Administration Guide.

                                    TFTP

                                    Indicates that the phone was unable to register with a Cisco Unified Communications Manager listed in its configuration file, and that it registered with the TFTP server instead.

                                    (Authentication icon)

                                    Indicates that the call is from a trusted device, and that the connection to the Cisco Unified Communications Manager is authenticated. For more information about authentication, see Cisco Unified Communications Manager Security Guide.

                                    (Encryption icon)

                                    Indicates that the call is from a trusted device, and that the connection to the Cisco Unified Communications Manager is authenticated and encrypted. For more information about authentication and encryption, see Cisco Unified Communications Manager Security Guide.

                                    The Encryption icon is also displayed when a Cisco Unified IP phone is configured as protected. For more information about protected calls, see Cisco Unified Communications Manager Security Guide. Protected calls are not authenticated.

                                    SIP Configuration Menu for SIP Phones

                                    The SIP Configuration menu is available on SIP phones.

                                    SIP General Configuration Menu

                                    The SIP General Configuration menu displays information about the configurable SIP parameters on the phone. The following table describes the options in this menu.

                                    Table 7 SIP General Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    Preferred CODEC

                                    Displays the CODEC to use when a call is initiated.

                                    Display only—cannot configure.

                                    Out of Band DTMF

                                    Displays the configuration of the out-of-band signaling (for tone detection on the IP side of a gateway). The Cisco Unified IP Phone (SIP) supports out-of-band signaling by using the AVT tone method. Valid values are none, avt, and avt_always.

                                    Display only—cannot configure.

                                    Register with Proxy

                                    This value is set to Yes.

                                    Display only—cannot configure.

                                    Register Expires

                                    Displays the amount of time, in seconds, after which a registration request expires.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    Phone Label

                                    Displays the text that is displayed on the top right status line of the display on the phone. This text is for user display only and has no effect on caller identification or messaging.

                                    Display only—cannot configure.

                                    Enable VAD

                                    The default value is set to No.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    Start Media Port

                                    Displays the start Real-Time Transport Protocol (RTP) range for media.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    End Media Port

                                    Displays the end Real-Time Transport Protocol (RTP) range for media.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    NAT Enabled

                                    Displays if Network Address Translation (NAT) is enabled.

                                    Display only—cannot configure.

                                    NAT Address

                                    Displays the WAN IP address of the NAT or firewall server.

                                    Display only—cannot configure.

                                    Call Statistics

                                    The default value is set to No.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    Related Tasks
                                    Related Information

                                    Line Settings Menu for SIP Phones

                                    The Line Settings menu displays information that relates to the configurable parameters for each of the lines on your SIP phone. The following table describes the options in this menu.

                                    Table 8 Line Settings Menu Options

                                    Option

                                    Description

                                    To change

                                    Name

                                    Displays the lines and the number used to register each line.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Short Name

                                    Displays the short name configured for the line.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Longer Authentication Name

                                    Displays the name used by the phone for authentication if a registration is challenged by the proxy server during initialization.

                                    Cisco Unified IP Phone 7900 Series using SIP can have an authentication name up to 128 characters long. The authentication name is used to verify that the phone is allowed to send SIP messages (REGISTER, INVITE, and SUBSCRIBE) to the Cisco Unified Communications Manager.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Authentication Password

                                    Displays the password used by the phone for authentication if a registration is challenged by the proxy server during initialization.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Display Name

                                    Displays the identification the phone uses for display for caller identification purposes.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Proxy Address

                                    Displays the IP address of the proxy server that will be used by the phone. The value is left blank because it is not applicable to SIP phones that are using Cisco Unified Communications Manager.

                                    Display only—cannot configure.

                                    Proxy Port

                                    The value is left blank because it is not applicable to SIP phones that are using Cisco Unified Communications Manager.

                                    Display only—cannot configure.

                                    Shared Line

                                    Displays if the line is part of a shared line (Yes) or not (No).

                                    Display only—cannot configure.

                                    Related Tasks
                                    Related Information

                                    Call Preferences Menu for SIP Phones

                                    The Call Preferences menu displays settings that relate to the settings for the call preferences on a SIP phone. The following table describes the options in this menu.

                                    Table 9 Call Preferences Menu Options

                                    Option

                                    Description

                                    To change

                                    Caller ID Blocking

                                    Indicates whether caller ID blocking is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    Anonymous Call Block

                                    Indicates whether anonymous call block is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    Call Waiting

                                    Indicates whether Call Waiting is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number.

                                    Call Hold Ringback

                                    Indicates whether the call hold ringback feature is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile

                                    Shutter Msg Waiting

                                    Indicates whether shutter message waiting is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile.

                                    Auto Answer Preferences

                                    Indicates whether AutoAnswer is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number.

                                    Speed Dials

                                    Indicates whether Speed Dial is enabled (Yes) or disabled (No) for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Add a New Speed Dial.

                                    HTTP Configuration Menu

                                    The HTTP Configuration menu displays the URLs of servers from which the phone obtains a variety of information. This menu also displays information about the idle display on the phone.


                                    Note


                                    Cisco Unified IP Phones do not support URLs with IPv6 addresses in the URL. This includes hostname which maps to an IPv6 address for directories, services, messages, and information URLs. If you support phone use of URLs, you must configure the phone and the servers that provide URL services with IPv4 addresses.


                                    The following table describes the HTTP Configuration menu options.

                                    Table 10 HTTP Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    Directories URL

                                    URL of the server from which the phone obtains directory information.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Services URL

                                    URL of the server from which the phone obtains Cisco Unified IP Phone services.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Messages URL

                                    URL of the server from which the phone obtains message services.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Information URL

                                    URL of the help text that appears on the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Authentication URL

                                    URL that the phone uses to validate requests made to the phone web server.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Proxy Server URL

                                    URL of proxy server, which makes HTTP requests to remote host addresses on behalf of the phone HTTP client and provides responses from the remote host to the phone HTTP client.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Idle URL

                                    URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option and no menu is open. For example, you could use the Idle URL option and the Idle URL Time option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Idle URL Time

                                    Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Locale Configuration Menu

                                    The Locale Configuration menu displays information about the user locale and the network locale used by the phone. The following table describes the options on this menu.

                                    Table 11 Locale Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    User Locale

                                    User locale associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.

                                    For more information on installing user locale, see the Cisco Unified Communications Operating System Administration Guide.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    User Locale Version

                                    Version of the user locale loaded on the phone.

                                    Display only—cannot configure.

                                    User Locale Char Set

                                    Character set that the phone uses for the user locale.

                                    Display only—cannot configure.

                                    Network Locale

                                    Network locale associated with the phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Network Locale Version

                                    Version of the network locale loaded on the phone.

                                    Display only—cannot configure.

                                    NTP Configuration

                                    (SIP phones only)

                                    Menu to view information on NTP server and mode configuration. For more information, see NTP Configuration Menu for SIP Phones.

                                    From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                    UI Configuration Menu

                                    The UI Configuration menu displays whether the group listen function is enabled.

                                    Table 12 UI Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    Group Listen, Enabled/Disabled

                                    Indicates whether the group listen feature is enabled or disabled.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Reverting Focus Priority

                                    Indicates whether the phone shifts the call focus on the phone screen to an incoming call or a reverting hold call. Settings include:

                                    Lower: Focus priority given to incoming calls.

                                    Higher: Focus priority given to reverting calls.

                                    Even : Focus priority given to the first call.

                                    Use Cisco Unified Communications Manager to modify options.

                                    See Hold Reversion in Telephony Features Available for Cisco Unified IP Phone.

                                    Auto Call Select

                                    Indicates whether the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call.

                                    When this option is enabled, the phone shifts the call focus to the most recent incoming call.

                                    When this option is disabled, all automatic focus changes are disabled regardless of the settings.

                                    Default: Enabled.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    "more" Softkey Timer

                                    Indicates the number of seconds that additional softkeys are displayed after the user presses more. If this timer expires before the user presses another softkey, the display reverts to the initial softkeys.

                                    Range: 5 to 30; 0 represents an infinite timer.

                                    Default: 5.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Wideband Handset UI Control

                                    Indicates whether the user can configure the Wideband Handset option in the phone user interface.

                                    Values:

                                    • Enabled: The user can configure the Wideband Handset option in the Audio Preferences menu on the phone (choose > User Preferences > Audio Preferences > Wideband Handset).
                                    • Disabled: The value of the Wideband Handset option in Cisco Unified Communications Manager Administration gets used (see Media Configuration Menu).

                                    Default: Enabled

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Personalization

                                    Indicates whether the user can configure custom ring tones and wallpaper images.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Enbloc Dialing (SCCP only)

                                    Indicates whether the phone will use Enbloc Dialing. If Enabled, the phone will use Enbloc Dialing when possible. If Disabled, the phone will not use Enbloc dialing. You should disable Enbloc Dialing if either Forced Authorization Codes (FAC) or Client Matter Codes (CMC) dialing is being used.

                                    Default: Enabled

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Media Configuration Menu

                                    The Media Configuration menu displays whether the speaker capability is enabled. The following table describes the options on this menu.

                                    Table 13 Media Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    Speaker Enabled

                                    Indicates whether the speaker is enabled for monitoring calls on the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Wideband Handset

                                    Indicates whether wideband is enabled or disabled for the handset.

                                    Default: Use Phone Default on Cisco Unified Communications Manager Administration. This default means that the phone will be enabled for a wideband handset only if the phone was shipped with a wideband handset.

                                    • If Wideband Handset UI Control is enabled, you or the user can choose > User Preferences > Audio Preferences > Wideband Handset.
                                    • If Wideband Handset UI Control is disabled, from Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration to set this value.
                                    Note   

                                    If you allow the user to change the Wideband Handset UI Control option, the user-configured value takes precedence.

                                    Enterprise Advertise G.722 Codec

                                    Enables/disables Cisco Unified IP Phones to advertise the G.722 codec to Cisco Unified Communications Manager.

                                    For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

                                    Note   

                                    When a phone is registered with a Cisco Unified Communications Manager that does not support this setting, the default is Disabled.

                                    From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                    Device Advertise G.722 Codec

                                    Allows you to override the Enterprise Advertise G.722 Codec on a per-phone basis.

                                    Default: Use System Default, which means the value configured for the Enterprise Advertise G.722 Codec parameter gets used.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone.

                                    NTP Configuration Menu for SIP Phones

                                    The NTP Configuration menu, which opens when you select NTP Configuration on the Locale Configuration menu, displays information about the NTP server and mode configuration used by the phone. The following table describes the options on this menu. For more information, see Locale Configuration Menu.

                                    Table 14 NTP Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    NTP IP Address 1

                                    The IP address of the primary NTP server.

                                    From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                    NTP IP Address 2

                                    The IP address of the secondary or backup NTP server.

                                    From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                    NTP Mode 1

                                    The primary server mode. Supported modes are Directed Broadcast and Unicast.

                                    From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                    NTP Mode 2

                                    The secondary server mode. Supported modes are Directed Broadcast and Unicast.

                                    From Cisco Unified Communications Manager Administration, choose System > Phone NTP Reference.

                                    Ethernet Configuration Menu

                                    The Ethernet Configuration menu includes the options that are described in the following table.

                                    Table 15 Ethernet Configuration menu option

                                    Option

                                    Description

                                    To change

                                    Span to PC Port (applies to 7911G only)

                                    Indicates whether the phone forwards packets transmitted and received on the network port to the access port.

                                    Enable this option if an application that requires monitoring of the phone traffic is being run on the access port. These applications include monitoring and recording applications (common in call center environments) and network packet capture tools that are used for diagnostic purposes.

                                    When Span to PC Port is enabled, the PC attached to the Cisco Unified IP Phone 7911 cannot authenticate using 802.1x.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Forwarding Delay

                                    (applies to 7911G only)

                                    Indicates whether the internal switch begins forwarding packets between the PC port and switched port on the phone when the phone becomes active.

                                    • When forwarding delay is set to disabled, the internal switch begins forwarding packets immediately.
                                    • When forwarding delay is set to enabled, the internal switch waits 8 seconds before forwarding packets between the PC port and the switch port.

                                    Default is disabled.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Security Configuration Menu

                                    The Security Configuration menu that you display from the Device Configuration menu displays settings that relate to security for the phone.


                                    Note


                                    The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see Security Configuration Menu.


                                    The following table describes the Security Configuration menu options.

                                    Table 16 Security Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    PC Port Disabled (applies to 7911G only)

                                    Indicates whether the access port on the phone is enabled (No) or disabled (Yes).

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    GARP Enabled

                                    Indicates whether the phone learns MAC addresses from GARP responses. Disabling the phone’s ability to accept GARP will prevent applications that use this mechanism to monitor and record voice streams from working. If voice monitoring is not desired, set this option to No (disabled).

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Voice VLAN Enabled (applies to 7911G only)

                                    Indicates whether the phone allows a device attached to the access port to access the Voice VLAN. Setting this option to No (disabled) prevents the attached PC from sending and receiving data on the Voice VLAN. This setting also prevents the PC from receiving data sent and received by the phone.

                                    Setting this option to Yes (enabled) if an application that requires monitoring of the phone’s traffic is running on the PC. These applications include monitoring and recording applications and network monitoring software.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    Web Access Enabled

                                    Indicates whether web access is enabled (Yes) or disabled (No) for the phone.

                                    For more information, see Control Web Page Access.

                                    Security Mode

                                    Displays the security mode that is set for the phone.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Logging Display

                                    Used by Cisco Technical Assistance Center (TAC) for troubleshooting.

                                    The Cisco Unified IP Phone 7911G can be configured for Enabled, Disabled, or PC Controlled.

                                    The Cisco Unified IP Phone 7906G supports only Enabled or Disabled (no PC Controlled).

                                    QoS Configuration Menu

                                    The QoS Configuration menu displays information that relates to Quality of Service (QoS) for the phone. The following table describes the QoS Configuration menu options.

                                    Table 17 QoS Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    DSCP For Call Control

                                    DSCP IP classification for call control signaling.

                                    From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                    DSCP For Configuration

                                    DSCP IP classification for any phone configuration transfer.

                                    From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                    DSCP For Services

                                    DSCP IP classification for phone-based services.

                                    From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

                                    Related Tasks
                                    Related References

                                    Network Configuration Menu

                                    The Network Configuration menu displays device-specific network configuration settings on the phone. The following table describes the options in this menu.


                                    Note


                                    The phone also has a Network Configuration menu that you access from the main menu. For information about the options on that menu, see Network Configuration Menu.


                                    Table 18 Network Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    Load Server

                                    Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, negating the need to traverse the WAN link for the upgrade of each phone.

                                    You can set the Load Server to another TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.

                                    Note   

                                    The Load Server option allows you to specify an alternate TFTP server for phone upgrades only. The phone continues to use TFTP Server 1 or TFTP Server 2 to obtain configuration files. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, or deletion.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    IPv6 Load Server

                                    This feature is disabled in this release.

                                    RTP Control Protocol

                                    Indicates whether the phone supports the Real Time Control Protocol. Settings include:

                                    • Enabled
                                    • Disabled (default)

                                    If this feature is disabled, several call statistic values display as 0. For additional information, see the following sections:

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    CDP: SW Port

                                    Indicates whether CDP is enabled on the switch port (default is enabled).

                                    • Enable CDP on the switch port for VLAN assignment for the phone, power negotiation, QoS management, and 802.1x security.
                                    • Enable CDP on the switch port when the phone is connected to a Cisco switch.
                                    Note   

                                    When CDP is disabled in Cisco Unified Communications Manager, a warning is presented, indicating that CDP should be disabled on the switch port only if the phone is connected to a non-Cisco switch.

                                    The current PC and switch port CDP values are shown on the Settings menu.

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration.

                                    Peer Firmware Sharing

                                    The Peer Firmware Sharing feature provides these advantages in high speed campus LAN settings:

                                    • Limits congestion on TFTP transfers to centralized remote TFTP servers
                                    • Eliminates the need to manually control firmware upgrades
                                    • Reduces phone downtime during upgrades when large numbers of devices are reset simultaneously

                                    Peer Firmware Sharing may also aid in firmware upgrades in branch or remote office deployment scenarios over bandwidth-limited WAN links.

                                    When enabled, it allows the phone to discover similar phones on the subnet that are requesting the files that make up the firmware image, and to automatically assemble transfer hierarchies on a per-file basis. The individual files making up the firmware image are retrieved from the TFTP server by only the root phone in the hierarchy, and are then rapidly transferred down the transfer hierarchy to the other phones on the subnet using TCP connections.

                                    This menu option indicates whether the phone supports peer firmware sharing. Settings include:

                                    • Enabled (default)
                                    • Disabled

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration.

                                    Log Server

                                    Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the peer to peer image distribution feature.

                                    Note   

                                    The remote logging setting does not affect the sharing log messages sent to the phone log.

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration.

                                    IPv6 Log Server

                                    This feature is disabled in this release.

                                    CDP: PC Port

                                    (applies to 7911G only)

                                    Indicates whether CDP is enabled on the PC port (default is enabled).

                                    Enable CDP on the PC port when Cisco VT Advantage/Unified Video Advantage (CVTA) is connected to the PC port. CVTA does not work without CDP interaction with the phone.

                                    Note   

                                    When CDP is disabled in Cisco Unified Communications Manager, a warning is displayed, indicating that disabling CDP on the PC port prevents CVTA from working.

                                    Note   

                                    The current PC and switch port CDP values are shown on the Settings menu.

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone.

                                    LLDP: PC Port

                                    Enables and disables Link Layer Discovery Protocol (LLDP) on the PC port. Use this setting to force the phone to use a specific discovery protocol, which should match the protocol supported by the switch. Settings include:

                                    • Enabled (default)
                                    • Disabled

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration

                                    LLDP-MED: SW Port

                                    Enables and disables Link Layer Discovery Protocol Media Endpoint Discovery (LLDP-MED) on the switch port. Use this setting to force the phone to use a specific discovery protocol, which should match the protocol supported by the switch. Settings include:

                                    • Enabled (default)
                                    • Disabled

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration

                                    LLDP Power Priority

                                    Advertises the phone power priority to the switch, enabling the switch to appropriately provide power to the phones. Settings include:

                                    • Unknown (default)
                                    • Low
                                    • High
                                    • Critical

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration

                                    LLDP Asset ID

                                    Identifies the asset ID assigned to the phone for inventory management.

                                    Use Cisco Unified Communications Manager Administration, and choose Device > Phone > Phone Configuration

                                    IP Addressing Mode

                                    Displays the IP addressing mode that is available on the phone—IPv4 only, IPv6 only, or IPv4 and IPv6.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Common Device Configuration.

                                    IP Addressing Mode Preference for Signaling

                                    Indicates the IP address version that the phone uses during signaling with Cisco Unified Communications Manager when IPv4 and IPv6 are both available on the phone.

                                    Displays one of the following options:

                                    • Use System Default: The dual-stack phone uses the default system addressing.
                                    • IPv4: The dual-stack phone prefers to establish a connection via an IPv4 address during a signaling event.
                                    • IPv6: The dual-stack phone prefers to establish a connection via an IPv6 address during a signaling event.

                                    Default: Use System Default

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Common Device Configuration.

                                    Auto IP Configuration

                                    Displays whether autoconfigurations is enabled or disabled on the phone.

                                    The Auto IP Configuration setting along with the DHCPv6 setting determine how the IP Phone obtains its IPv6 address and other network settings. For more information on how these two settings affect the network settings on the phone, see Unified CM Configuration Menu.

                                    Note   

                                    Use the Allow Auto-Configuration for Phones setting in Cisco Unified Communications Manager Administration.

                                    From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Common Device Configuration.

                                    IPv6 Load Server

                                    Used to optimize installation time for phone firmware upgrades and off-load the WAN by storing images locally, negating the need to traverse the WAN link for the upgrade of each phone.

                                    You can set the Load Server to another TFTP server IP address or name (other than the IPv6 TFTP Server 1 or IPv6 TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.

                                    Note   

                                    The Load Server option allows you to specify an alternate TFTP server for phone upgrades only. The phone continues to use IPv6 TFTP Server 1 or IPv6 TFTP Server 2 to obtain configuration files. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, or deletion.

                                    Note   

                                    When you configure both an IPv6 Load Server and a Load Server (for IPv4), the IPv6 Load server takes precedence.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    IPv6 Log Server

                                    Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the peer to peer image distribution feature.

                                    Note   

                                    The remote logging setting does not affect the sharing log messages sent to the phone log.

                                    Use Cisco Unified Communications Manager Administration to modify.

                                    Related Tasks
                                    Related References

                                    Security Configuration Menu

                                    The Security Configuration menu that you access directly from the Settings menu provides information about various security settings. It also provides access to the Trust List menu. This menu indicates if the CTL or ITL file is installed on the phone.

                                    For instructions about how to access the Device Configuration menu and its sub-menus, see Display Settings Menu.


                                    Note


                                    The phone also has a Security Configuration menu that you access from the Device menu. For information about the security options on that menu, see Security Configuration Menu.


                                    The following table describes the options in this menu.

                                    Table 19 Security Configuration Menu Options

                                    Option

                                    Description

                                    To change

                                    Web Access Enabled

                                    Indicates whether web access is enabled (Yes) or disabled (No) for the phone.

                                    For more information, see Control Web Page Access.

                                    Security Mode

                                    Displays the security mode that is set for the phone.

                                    From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

                                    MIC

                                    Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).

                                    For information about how to manage the MIC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

                                    LSC

                                    Indicates whether a locally significant certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).

                                    For information about how to manage the MIC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

                                    Trust List

                                    The Trust List is a top-level menu that provides submenus for the CTL, ITL, and Signed Configuration files.

                                    The CTL File submenu displays the contents of the CTL file. The ITL File submenu displays contents of the ITL file. The CTL and ITL files submenus also display the MD5 hash of the file. The MD5 hash value from the phone can be compared with the MD5 hash value of the file from the TFTP server to verify if the correct file is installed on the phone.

                                    The Signed Configuration File submenu displays the SRST certificate that is installed via the authenticated digitally signed configuration file.

                                    For more information, see Trust List Menu.

                                    IPv6 CAPF Server

                                    Displays the IP address and the port of the IPv6 CAPF server that the phone uses.

                                    For more information about this server, see the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide.

                                    802.1X Authentication

                                    Allows you to enable 802.1X authentication for this phone.

                                    See 802.1X Authentication and Status.

                                    802.1X Authentication Status

                                    Displays real-time status progress of the 802.1X authentication transaction.

                                    Display only—Cannot configure.

                                    CTL File Submenu

                                    The CTL File submenu includes the options that are described in the following table.

                                    If a CTL file is installed on the phone, you can access the CTL File submenu by pressing Applications Menu and choosing Security Configuration > Trust List.

                                    Table 20 CTL File Settings

                                    Option

                                    Description

                                    To change

                                    CTL File

                                    Displays the MD5 hash of the CTL file that is installed in the phone. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.

                                    A locked padlock icon in this option indicates that the CTL file is locked.

                                    An unlocked padlock icon indicates that the CTL file is unlocked.

                                    For more information about the CTL file, see the "Configuring the Cisco CTL Client" chapter in Cisco Unified Communications Manager Security Guide.

                                    Unified CM/ TFTP Server

                                    Common Name (from the Cisco Unified Communications Manager Certificate) of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                    If the certificate of the TFTP (TFTP Server 1) or the backup TFTP (TFTP Server 2) is not in the CTL or ITL file, one of the files must be unlocked.

                                    For information about changing these options, see Network Configuration Menu.

                                    Application Server

                                    Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate icon.

                                    A phone-trust certificate is used to authenticate application servers with which the phone communicates.

                                    One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the phone CTL file.

                                    For more information about phone-trust certificates, see the following manuals:

                                    • Cisco Unified Communications Operating System Administration Guide, "Security" chapter.
                                    • Cisco Unified Communications Manager Security Guide, "Security Overview" chapter.

                                    Unlock CTL and ITL Files

                                    To unlock the CTL and ITL files from the Security Configuration menu, perform these steps:

                                    Procedure
                                      Step 1   Press **# to unlock options on the overall setting menu of the Cisco Unified IP Phone.
                                      Step 2   Select Trust List > CTL or ITL file depending on which file is installed in your phone.
                                      Note   

                                      If both CTL and ITL files are installed in your phone, you can choose either option.

                                      Step 3   Press Unlock to unlock Trust List files on the phone. The CTL or ITL files, if installed on your phone, will be unlocked together.
                                      Note   

                                      When you press Unlock, the softkey changes to Lock. If you decide not to change the TFTP server option, press Lock to lock the CTL file.


                                      ITL File Submenu

                                      The ITL File screen includes the options that are described in the following table.

                                      If an ITL file is installed on the phone, you can access the ITL File submenu by pressing the Settings button and choosing Security Configuration > Trust List.


                                      Note


                                      The TFTP server generates the ITL file. The Trust Verification Service (TVS) does not generate the ITL file, as done in previous releases.


                                      Table 21 ITL File Settings

                                      Option

                                      Description

                                      To change

                                      ITL File

                                      Displays the MD5 hash of the ITL file that is installed in the phone. If security is configured for the phone, the ITL file installs automatically when the phone reboots or resets.

                                      A locked padlock icon in this option indicates that the ITL file is locked.

                                      An unlocked padlock icon indicates that the ITL file is unlocked.

                                      For more information about the CTL file, see the Configuring the "Cisco ITL Client" section in Cisco Unified Communications Manager Security Guide.

                                      CAPF Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                      For more information about this server, see the "Using the Certificate Authority Proxy Function" in Cisco Unified Communications Manager Security Guide.

                                      Unified CM/TFTP Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                      If neither the certificate of TFTP (TFTP Server 1) nor the certificate of backup TFTP (TFTP Server 2) is not in the CTL or ITL file, you must unlock the CTL file.

                                      For information about changing these options, see Network Configuration Menu.

                                      Application Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone.

                                      Also displays a certificate icon.

                                      A phone-trust certificate is used to authenticate application servers with which the phone communicates.

                                      One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the phone ITL file.

                                      For more information about phone-trust certificates, see the following manuals:

                                      • Cisco Unified Communications Operating System Administration Guide, "Security" chapter.
                                      • Cisco Unified Communications Manager Security Guide, "Security Overview" chapter.

                                      Trust Verification Service (TVS) Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone.

                                      Also displays a certificate icon.

                                      A phone-trust TVS certificate is used to authenticate TVS servers with which the phone communicates. There can be more than one entry for the TVS servers.

                                      For more information, see the Cisco Unified Communications Manager System Administrator Guide.

                                      Trust List Menu

                                      The Trust List menu provides a top-level menu containing CTL, ITL, and the Signed Configuration submenus. The content of the Signed Configuration file is SRST.

                                      The Trust List menu displays information about all of the servers that the phone trusts. The following table describes the options in this menu.

                                      Table 22 Trust List Information

                                      Option

                                      Description

                                      To change

                                      CAPF Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of the CAPF server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                      For more information about these settings, see the "Configuring the Cisco CTL Client" in Cisco Unified Communications Manager Security Guide.

                                      Unified CM/ TFTP Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of a Cisco Unified Communications Manager and the TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

                                      For more information about these settings, see the "Configuring the Cisco CTL Client" in Cisco Unified Communications Manager Security Guide.

                                      SRST Router

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted SRST router that is available to the phone, if such a device has been configured in Cisco Unified Communications Manager Administration. Also displays a certificate icon if a certificate is installed for this server.

                                      For more information about these settings, see the "Configuring the Cisco CTL Client" in Cisco Unified Communications Manager Security Guide.

                                      Application Server

                                      Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate icon.

                                      A phone-trust certificate is used to authenticate application servers with which the phone communicates.

                                      One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the Cisco Unified IP Phone CTL file.

                                      For more information about phone-trust certificates, see the following manuals:

                                      • Cisco Unified Communications Operating System Administration Guide, "Security" chapter.
                                      • Cisco Unified Communications Manager Security Guide, "Security Overview" chapter.

                                      802.1X Authentication and Status

                                      Use the options that are described in the following tables to enable 802.1X authentication and monitor its progress:

                                      Option

                                      Description

                                      To change

                                      Device Authentication

                                      Determines whether 802.1X authentication is enabled:

                                      • Enabled: Phone uses 802.1X authentication to request network access.
                                      • Disabled: Default setting in which the phone uses CDP to acquire VLAN and network access.

                                      Set Device Authentication Field

                                      EAP-MD5

                                      Specifies a password for use with 802.1X Authentication using the following menu options (described in the following rows):

                                      • Device ID
                                      • Shared Secret
                                      • Realm

                                      Choose Settings > Security Configuration > 802.1X Authentication > EAP-MD5.

                                      Device ID: A derivative of the phones model number and unique MAC Address displayed in this format: CP-<model>-SEP-<MAC Address>

                                      Display only—Cannot configure.

                                      Shared Secret: Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of numbers or letters.

                                      Note   

                                      If you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is deleted.

                                      Set EAP-MD5 Shared Secret Field

                                      Realm: Indicates the user network domain, always set as Network.

                                      Display only—Cannot configure.

                                      Table 23 802.1X Authentication Status

                                      Option

                                      Description

                                      To change

                                      802.1X Authentication Status

                                      Real-time progress of the 802.1X authentication status. Displays one of the following states:

                                      • Disabled: 802.1X is disabled and transaction was not attempted
                                      • Disconnected: Physical link is down or disconnected
                                      • Connecting: Trying to discover or acquire the authenticator
                                      • Acquired: Authenticator acquired, awaiting authentication to begin
                                      • Authenticating: Authentication in progress
                                      • Authenticated: Authentication successful or implicit authentication due to timeouts
                                      • Held: Authentication failed, waiting before next attempt (approximately 60 seconds)

                                      Display only—Cannot configure.

                                      Set Device Authentication Field

                                      Procedure
                                        Step 1   Choose Settings > Security Configuration > 802.1X Authentication > Device Authentication.
                                        Step 2   Set the Device Authentication option to Enabled or Disabled.
                                        Step 3   Press Save.

                                        Set EAP-MD5 Shared Secret Field

                                        See Cisco Unified IP Phone Security Problems for recovery of a deleted shared secret.

                                        Procedure
                                          Step 1   Choose EAP-MD5 > Shared Secret.
                                          Step 2   Enter the shared secret.
                                          Step 3   Press Save.