Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

"more" Softkey Timer 4-19

.cnf.xml configuration file 2-5

Numerics

10/100/1000 PC port 3-3

10/100 PC port 3-3

See also access port

10/100 SW port 3-3

See also network port

802.1X

authentication server 1-17

authenticator 1-17

description 1-5

network components 1-16

supplicant 1-17

Troubleshooting 9-9, 9-10

802.1x authentication and status 4-33

802.1X Authentication menu

about 4-29

options 4-34

Device Authentication 4-34

802.1X Authentication Status menu

about 4-29

states 4-35

A

abbreviated dialing 5-2, B-1

AC adapter, connecting 3-6

access, to phone settings 3-12, 4-2

access port

10/100/1000 PC 3-3

10/100 PC 3-3

configuring 4-8

connecting 3-6

disabled 4-23

forwarding packets to 4-22

access to phone settings 4-1

Access web page 8-2, 8-8

adding

Cisco Unified IP Phones manually 2-9

Cisco Unified IP Phones using auto-registration 2-8

Cisco Unified IP Phones using BAT 2-9, 2-10

users to Cisco Unified Communications Manager 5-26

Admin. VLAN ID 4-7

AdvanceAdhocConference service parameter 5-8

agent greeting B-1

Alternate TFTP 4-10

Anonymous Call Block B-1

any call pickup 5-3

Audible message waiting indicator 5-3

audible message waiting indicator B-1

audience, for this document ii-ix

authenticated call 1-13

authentication 1-10, 3-12

authentication server, in 802.1X 1-17

Authentication URL 4-18

authenticator, in 802.1X 1-17

auto answer 5-3, B-1

AutoAttendant B-6

Auto Call Select 4-19

auto dial B-1

automatic port synchronization B-5

auto-registration

using 2-8

auxiliary VLAN 2-2

B

background image

configuring 6-5

creating 6-3

custom 6-3

List.xml file 6-3, 6-4

PNG file 6-4

background images

requirements 6-5

barge 1-18, 5-4, B-1

BAT (Bulk Administration Tool) 2-9, 2-10

block external to external transfer 5-4

Block external-to-external transfers B-1

BootP 1-4

BOOTP Server 4-12

Bootstrap Protocol (BootP) 1-4

C

call

security interactions 1-15

call, authenticated 1-13

call back B-1

call chaperone 5-4

Call Control Protocol 7-2

call display restrictions 5-4, B-2

caller ID 5-6, B-2

Caller ID Blocking B-2

call forward

destination override 5-5

feature 5-5

loop breakout 5-5, B-2

loop prevention 5-5, B-2

call forward all B-2

call forward busy B-2

call forward configurable display B-2

call forward destination override B-2

call forward no answer B-2

call logs B-5

call park 5-5, B-2

call pickup 5-3, 5-5, B-2

Call Preferences menu 4-16

Call Recording B-2

call recording 5-6

call statistics B-5

call waiting 5-6, B-2

cbarge B-1

cell phone interference 1-1

certificate trust list file

See CTL file

Changing PIN 5-7

Cisco Call Back 5-7, B-2

Cisco Discovery Protocol

See CDP

Cisco Extension Mobility 5-7

Cisco Extension Mobility Cross Cluster (EMCC) 5-7

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-4

Cisco Unified Communications Manager

adding phone to database of 2-7

AutoAttendant B-6

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-4

Cisco Unified Communications Manager Administration

adding telephony features using 5-1

Cisco Unified Communications Manager Assistant B-2, B-6

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-9

adding to Cisco Unified Communications Manager 2-7

cleaning 9-16

configuration requirements 1-19

configuring user services 5-25

features 1-1

figure 1-1

installation overview 1-19

installation procedure 3-6

installation requirements 1-19

modifying phone button templates 5-23

mounting to wall 3-10

power sources 2-3

registering 2-7

registering with Cisco Unified Communications Manager 2-8, 2-9, 2-10

resetting 9-12

supported networking protocols 1-3

technical specifications D-1

using LDAP directories 5-22

web page 8-1

Cisco Unified IP Phone 7906G

figure 3-9

Cisco Unified IP Phone Expansion Module 7914, 7915, and 7916 B-6

Cisco VT Advantage B-6

cleaning the Cisco Unified IP Phone 9-16

Clear softkey 7-3, 7-8

client matter codes 5-7, B-2

computer telephony integration (CTI) applications B-2

conference 5-8, B-2

secure 1-14

conference joining 5-8

conferencing

secure B-4

Configuration 5-30

Power Save 5-30

configuration file

.cnf.xml 2-5

creating 9-5

overview 2-5

XmlDefault.cnf.xml 2-5

Configuration Parameters 5-20

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-22

overview 1-19

personal directories 5-22

phone button templates 5-23

Power Save 5-29

softkey templates 5-24

startup network settings 3-11

user features 5-26

connecting

handset 3-6

to AC adapter 3-6

to a computer 3-6

to the network 3-6

Console Logs web page 8-2

Core Dumps web page 8-2

corporate directories B-5

CTL file

deleting from phone 9-13

requesting 2-7

CTL File screen 4-29

custom phone rings

about 6-2

creating 6-2, 6-3, 6-5

PCM file requirements 6-3

D

daisy chaining 9-10

data VLAN 2-2

Debug Display web page 8-2, 8-10

Default Router 1-5 4-9

Device Authentication 4-34

device authentication 1-12

Device Configuration menu

displaying 4-2

editing values 4-3

overview 4-1

sub-menus 4-12

Device Information web page 8-2, 8-3

DHCP 4-10

description 1-4

troubleshooting 9-7

DHCP Address Released 4-10

DHCP Server 4-9

directed call park 5-8, B-2

directed call pickup 5-8

Directories URL 4-17

directory

corporate B-5

personal B-5

directory numbers, assigning manually 2-9

direct transfer 5-8

disable 4-20

Disabling Enbloc Dialing B-2

distinctive ring B-3

DND 5-9

DNS server

troubleshooting 9-8

verifying settings 9-4

DNS Server 1-5 4-9

documentation

additional ii-x

Domain Name 4-6

Domain Name System (DNS) 4-6

Domain Name System (DNS) server 4-9

do not disturb 5-9, B-2

DSCP For Call Control 4-24

DSCP For Configuration 4-24

DSCP For Services 4-24

Dynamic Host Configuration Protocol

See DHCP

E

EAP-MD5 4-34

description 4-34

Device ID 4-34

Realm 4-34

Shared Secret 4-34

editing, configuration values 4-3

Enbloc Dialing 4-20

encryption

about 1-10

media 1-12

EnergyWise

configuration 5-29

enterprise parameters

call forward options 5-28

user options web page defaults 5-28

Erase softkey 9-13

error messages, used for troubleshooting 9-3

Ethernet Configuration menu

about 4-22

Span to PC Port option 4-22

Ethernet Information web page 8-2, 8-7

extension mobility B-3

F

fast dial B-3

fast dial service

telephony features

fast dial service 5-9

features

configuring on phone, overview 1-9

configuring with Cisco Unified Communications Manager, overview 1-8

informing users about 1-9

figure

Cisco Unified IP Phone features 1-1

file authentication 1-12

file format

List.xml 6-4

RingList.xml 6-2

firmware

verifying version 7-11

Firmware Versions screen 7-11

footstand, installing 3-7, 3-8

forced authorization codes 5-9, B-3

G

G.722 codec 4-21

GARP Enabled 4-23

group call pickup 5-10, B-2

Group Listen 4-19

Group Listen mode 3-4

H

handset

connecting 3-6

light strip 1-3

headset

using 3-4

headset port 3-6

help system B-3

hold 5-10, B-3

hold status 5-10

ihold B-3

hold reversion 5-10, B-3

hold status 5-10

Host Name 4-6

HTTP Configuration menu

about 4-17

Authentication URL 4-18

Directories URL 4-17

Idle URL 4-18

Idle URL Time 4-18

Information URL 4-18

Messages URL 4-18

Proxy Server URL 4-18

Services URL 4-17

HTTPS, description 1-4

hunt group

log out of hunt groups 5-11

hunt group display 5-10, B-3

hunt groups

log out B-3

I

icon

lock 1-13

padlock 1-13

shield 1-13

idle display

timeout 4-18

XML service 4-18

Idle URL 4-18

Idle URL Time 4-18

ihold B-3

image authentication 1-11

immediate divert 5-10, B-3

Immediate Divert enhanced feature 5-10

Information URL 4-18

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-1

preparing 2-7

procedure 3-6

requirements, overview 1-19

Intelligent Session Control 5-11, B-3

intercom B-3

interference, cell phone 1-1

International Call Logging C-1

Internet Protocol (IP) 1-5

IP Address 4-9

IP address

troubleshooting 9-3

IPv4 Configuration 4-6

IPv6 Configuration 4-6

IPv6 Load server 4-24, 4-27

IPv6 Log server 4-26, 4-28

IPv6 on the Cisco Unified IP Phone 1-7

J

join 5-11, B-3

across lines B-3

L

LDAP directories, using with Cisco Unified IP Phone 5-22

Line Settings menu 4-15

Link Layer Discovery Protocol (LLDP)

description 1-5

network configuration 8-7

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)

description 1-5

network configuration 8-7

List.xml file 6-3, 6-4

Locale Configuration menu

about 4-18, 4-21

Network Locale 4-19

Network Locale Version 4-19

User Locale 4-18

User Locale Char Set 4-18

User Locale Version 4-18

Locale Installer C-1

localization C-1

lock icon 1-13

logging, missed call 5-12, B-3

log out

hunt groups B-3

Log server 4-26

IPv6 Log server 4-26, 4-28

LSC (locally significant certificate) 7-2

M

MAC address 4-6

malicious call ID B-3

malicious call identification (MCID) 5-11

manufacturing installed certificate (MIC) 1-12

Media Configuration menu

about 4-20

Speaker Enabled option 4-21

media encryption 1-12

meet-me conference 5-11, B-3

messages (status) 7-3

Messages URL 4-18

message waiting 5-11

Message Waiting Indicator B-3

metrics, voice quality 8-11

MIC 1-12, 7-2

missed call logging 5-12, B-3

MLPP B-4

Mobile Connect B-3

mobile connect 5-12

Mobile Voice Access B-4

mobile voice access 5-12

Model Information screen 7-1

Monitor mode 3-4

multilevel precedence and preemption B-4

multilevel precedence and preemption (MLPP) 5-12

multiple calls per line B-4

music-on-hold 5-12

mute B-4

N

native VLAN 2-2

Network Configuration Area items

LLDP-MED on SW port 8-7

LLDP on PC port 8-7

Network Configuration menu 4-24

about 4-5

Admin. VLAN ID 4-7

CDP on PC port 4-26

CDP on switch port 4-25

displaying 4-2

Domain Name 4-6

editing values 4-3, 7-15

Host Name 4-6

IPv4

Alternate TFTP 4-10

BOOTP Server 4-12

Default Router 1-5 4-9

DHCP 4-10

DHCP Address Released 4-10

DHCP Server 4-9

DNS Server 1-5 4-9

IP Address 4-9

Subnet Mask 4-9

TFTP Server 1 4-11

TFTP Server 2 4-12

LLDP Asset ID 4-26

LLDP-MED on SW port 4-26

locking options 4-3

options

CDP on PC port 8-7

LLDP on PC port 4-26

LLDP power priority 4-26

MAC Address 4-6

Operational VLAN ID 4-7

PC Port Configuration 4-8

PC VLAN 4-8

SW Port Configuration 4-7

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-4

network connectivity, verifying 9-3

networking protocol

802.1X 1-5

BootP 1-4

CDP 1-4

CPPDP 1-4

DHCP 1-4

IP 1-5

LLDP 1-5

LLDP-MED 1-5

RTCP 1-6

RTP 1-6

SCCP 1-6

SIP 1-6

SRTP 1-6

TCP 1-6

TFTP 1-7

TLS 1-6

UDP 1-7

networking protocols, supported 1-3

Network Locale

description 4-19

version 4-19

network outages, identifying 9-7

network port

10/100 SW 3-3

configuring 4-7

connecting to 3-6

network requirements, for installing 3-1

network settings, startup configuration 3-11

network statistics 7-8, 8-7

Network Statistics screen 7-8

Network web page 8-2, 8-8

O

Onhook Call Transfer B-4

on hook call transfer 5-13

on-hook dialing/pre-dial B-4

Operational VLAN ID 4-7

Other Group Pickup B-4

other group pickup 5-13

P

padlock icon 1-13, 4-3, 7-15

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-8

PC Port Disabled 4-23

PC VLAN 4-8

Peer firmware sharing 4-25

personal directories 5-22

personal directory B-5

phone button templates, modifying 5-23

phone configuration checklist (table) 1-21

phone settings access 4-1

physical connection, verifying 9-7

plugging in Cisco Unified IP Phone 3-6

plus dialing B-4

PNG file 6-4

power

EnergyWise 1-19

EnergyWise configuration 5-29

EnergyWise description 1-19

power, providing to the Cisco Unified IP Phone 2-3

Power over Ethernet (PoE) 2-3

power source

causing phone to reset 9-8

description 2-3

external power 2-3

PoE 2-3, 2-4

power injector 2-4

Presence-Enabled Directories B-4

privacy 5-14, B-4

private line automated ringdown 5-14

Private Line Automated Ringdown (PLAR) B-4

programmable line keys B-4

protected call

description 1-14

protected calling

description 5-14

Protected Calls 1-14

Proxy Server URL 4-18

Q

QoS Configuration menu

about 4-23

options

DSCP For Call Control 4-24

DSCP For Configuration 4-24

DSCP For Services 4-24

QRT B-4

QRT softkey 5-15, 9-14

quality reporting tool B-4

Quality Reporting Tool (QRT) 5-15, 9-14

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

redial 5-15, B-4

remote port configuration B-5

reset, factory 9-13

resetting

basic 9-12

Cisco Unified IP phone 9-12

continuously 9-6

intentionally 9-7

methods 9-12

resume B-3

RingList.xml file format 6-2

Ring Setting B-4

ring setting 5-15

S

SCCP, description 1-6

SDK compliance B-5

secure and nonsecure indication tone 5-16, B-4

secure conference

description 1-14, 5-17

establishing 1-14

identifying 1-14

restrictions 1-15

secure conferencing B-4

Secure Real-Time Transport Protocol

See RTP

security

configuring on phone 3-12

device authentication 1-12

file authentication 1-12

image authentication 1-11

Locally Significant Certificate (LSC) 3-12

media encryption 1-12

signaling authentication 1-12

Security Configuration menu (on Device Configuration menu)

about 4-23

options

GARP Enabled 4-23

Logging Display 4-23

PC Port Disabled 4-23

Security Mode 4-23

Voice VLAN Enabled 4-23

Web Access Enabled 4-23

Security Configuration menu (on Settings menu)

about 4-28

options

802.1X Authentication 4-29

802.1X Authentication Status 4-29

IPv6 CAPF Server 4-29

LSC 4-28

MIC 4-28

Security Mode 4-28

Trust List 4-29

Web Access Enabled 4-28

overview 4-1

Security Mode 4-23

see Cisco Extension Mobility 5-7

select B-3

Services B-4

services

configuring for users 5-25

description 5-17

subscribing to 5-25

Services URL 4-17

Services URL Button B-4

Services URL button 5-17

Session Handoff B-4

session handoff 5-17

Settings menu access 3-12, 4-2

shared line 5-17, B-4

shield icon 1-13

signaling authentication 1-12

Silent Monitoring B-4

silent monitoring 5-18

single button barge B-4

SIP, description 1-6

SIP Configuration menu 4-14

SIP General Configuration menu 4-14

softkey templates, configuring 5-24

Span to PC Port 4-22

speaker

about 3-3

disabling 3-3

Speaker Enabled 4-21

speed dial 5-18

speed dialing 5-2, 5-3, 5-18, B-4

standard (ad hoc) conference 5-8

startup problems 9-1

startup process

accessing TFTP server 2-6

configuring VLAN 2-6

obtaining IP address 2-6

obtaining power 2-6

requesting CTL file 2-7

understanding 2-6

verifying 3-11

statistics

network 7-8, 8-7

streaming 8-10

Status menu 7-2

about 7-1

description 7-2

options

802.1X Authentication Status 7-3

Status Messages screen 7-3

Status Messages web page 8-2, 8-10

Stream 0 web page 8-10

Stream 1 web page 8-2, 8-10

Stream 2 web page 8-2, 8-10

Stream 3 web page 8-2, 8-10

streaming statistics 8-10

Subnet Mask 4-9

supplicant, in 802.1X 1-17

SW Port Configuration 4-7

T

TCP 1-6

technical specifications, for Cisco Unified IP Phone D-1

telephony features

abbreviated dialing 5-2

any call pickup 5-3

Audible message waiting indicator 5-3

auto answer 5-3

barge 1-18, 5-4

block external to external transfer 5-4

call chaperone 5-4

call display restrictions 5-4

caller ID 5-6

call forward 5-5

call park 5-5

call pickup 5-5

call recording 5-6

call waiting 5-6

Cisco Call Back 5-7

Cisco Extension Mobility 5-7

Cisco Extension Mobility Cross Cluster (EMCC) 5-7

client matter codes 5-7

conference 5-8

directed call park 5-8

directed call pickup 5-8

direct transfer 5-8

forced authorization codes 5-9

group call pickup 5-10

hold 5-10

hold reversion 5-10

hunt group display 5-10

immediate divert 5-10

Immediate Divert enhanced feature 5-10

IPv6 Log server 4-26, 4-28

join 5-11

log out of hunt groups 5-11

Log server 4-26

malicious call identification (MCID) 5-11

meet-me conference 5-11

mobile connect 5-12

mobile voice access 5-12

multilevel precedence and preemption (MLPP) 5-12

music-on-hold 5-12

no not disturb (DND) 5-9

on hook call transfer 5-13

other group pickup 5-13

Peer firmware sharing 4-25

privacy 5-14

private line automated ringdown 5-14

redial 5-15

ring setting 5-15

secure and nonsecure indication tone 5-16

services 5-17

Services URL button 5-17

session handoff 5-17

shared line 5-17

silent monitoring 5-18

speed dial 5-18

Time-of-Day Routing 5-19

time zone update 5-19

voice messaging system 5-19

TFTP

description 1-7

troubleshooting 9-3

TFTP Server 1 4-11

TFTP Server 2 4-12

time, displayed on phone 3-2

Time-of-Day Routing 5-19

Time-of-day Routing B-4

time zone update 5-19

TLS 2-5

touchscreen

See also LCD screen

Touchscreen Illumination Disabling B-5

transfer B-5

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-4

DHCP 9-7

DNS 9-8

DNS settings 9-4

IP addressing and routing 9-3

network connectivity 9-3

network outages 9-7

phones resetting 9-7

physical connection 9-7

services on Cisco Unified Communications Manager 9-4

TFTP settings 9-3

VLAN configuration 9-7

Trust List menu 4-32

U

UCR 2008

POST definition 1-17

POST update error 9-6

Security Error message 9-6

setting up 5-32

supporting 1-17

UDI 8-4

UI Configuration menu

about 4-19

options

Auto Call Select 4-19

Group Listen 4-19

Unified CM Configuration menu 4-13

URL dialing B-5

User Datagram Protocol

See UDP

User Locale

character set 4-18

description 4-18

version 4-18

User Options web page

giving users access to 5-27, A-1

users

adding to Cisco Unified Communications Manager 5-26

configuring personal directories A-3

documentation for A-2

providing required information to A-1

providing support to A-1

subscribing to services A-2

using phone templates to add phones 2-10

V

verifying

firmware version 7-11

startup process 3-11

video B-5

mode 5-20

support 5-20

VLAN

auxiliary, for voice traffic 2-2

configuring 4-7

configuring for voice networks 2-2

native, for data traffic 2-2

verifying 9-7

voice mail B-5

voice messaging system 5-19

voice messaging system, accessing A-3

voice quality metrics 8-11, B-5

voice VLAN 2-2

Voice VLAN Enabled 4-23

W

wall mounting 3-10

Web Access Enabled 4-23

WebDialer B-5

web page

about 8-1

Access 8-2, 8-8

accessing 8-1

Console Logs 8-2

Core Dumps 8-2

Debug Display 8-2, 8-10

Device Information 8-2, 8-3

disabling access to 8-3

Ethernet Information 8-2, 8-7

Network 8-2, 8-8

Network Configuration 8-4

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-2, 8-10

Stream 0 8-10

Stream 1 8-2, 8-10

Stream 2 8-2, 8-10

Stream 3 8-2, 8-10

wideband handset 4-21

option 4-20

user controllable 4-20

X

XmlDefault.cnf.xml 2-5