Supporting International Users
If you are using Cisco Unified IP Phones in a locale other than English (United States), you must install the locale-specific version of the Cisco Unified Communications Manager Locale Installer on every Cisco Unified Communications Manager server in the cluster. Installing the locale installer ensures that you have the latest translated text, user and network locales, and country-specific phone tones available for the Cisco Unified IP Phones. You can find locale-specific versions of the Cisco Unified Communications Manager Locale Installer at this URL:
For more information, refer to the "Locale Installation" section in the Cisco Unified Communications Platform Administration Guide.
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Support for International Call Logging
If your phone system is configured for international call logging, the call logs, redial, or call directory entries may display a "+" symbol to represent the international escape code for your location. Depending on the configuration for your phone system, the "+" may be replaced with the correct international dialing code, or you may need to edit the number before dialing to manually replace the "+" with the international escape code for your location. In addition, while the call log or directory entry may display the full international number for the received call, the phone display may show the shortened local version of the number, without international or country codes.