Guest

Cisco Unified IP Phone 7900 Series

Cisco IP Phone 7905G and 7912G (SIP) Release Notes for Firmware Release 1.01

  • Viewing Options

  • PDF (202.6 KB)
  • Feedback
Cisco IP Phone 7905G/7912G (SIP) Release Notes for Firmware Release 1.01

Table Of Contents

Cisco IP Phone 7905G/7912G (SIP) Release Notes for Firmware Release 1.01

Required Firmware for the Cisco IP Phone

Known Problems

Documentation Roadmap

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco Connection Online

Technical Assistance Center

Obtaining Additional Publications and Information


Cisco IP Phone 7905G/7912G (SIP) Release Notes for Firmware Release 1.01


These release notes are for use with the Cisco IP Phone models 7905G and 7912G running under the Session Initiation Protocol (SIP) and running these software versions:

Cisco IP Phone 7905G—Version 1.01

Cisco IP Phone 7912G—Version 1.01

These release notes include the following sections:

Required Firmware for the Cisco IP Phone

Known Problems

Documentation Roadmap

Obtaining Documentation

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Required Firmware for the Cisco IP Phone

Before using a Cisco IP Phone model 7905G or 7912G with SIP, you must install the appropriate firmware on the phone. Refer to the Readme.txt file that is included with the phone software package for more information.

Known Problems

Known problems are unexpected behaviors or defects. They are graded according to severity level. This section contains information for most severity levels 1, 2, and 3.

You can search for known problems using the Cisco bug tracking system tool, called Bug Navigator II. To access Bug Navigator II, perform one of the following actions:

Enter the following URL in your web browser:

http://www.cisco.com/support/bugtools

Log in to Cisco Connection Online (CCO) and select Service & Support  >  Technical Assistance Center  >  Tools  >  Software Bug Toolkit  Bug Navigator II


Defect Number: CSCeb71210

Severity Level: 3

Component: Cisco IP Phone models 7905G and 7912G (SIP)

Headline: Caller ID not displayed for a 911 Emergency Call.

Symptom: Caller ID is blocked for emergency calls to 911.

Condition: Block Caller ID is enabled for a phone. This setting blocks caller ID for all outgoing calls from the phone, including calls to 911.

Workaround: Take one of these actions to disable the Block Caller ID feature:

Set the Block Caller ID parameter on the phone's Call Preference menu to No. (Depending on how the phone is configured, this parameter may not be displayed on the phone.)

Set the Block Caller ID parameter in the Call Preferences area on the phone's web page to 0.

Set the BlockCallerID parameter in the phone's profile to 0.

For detailed instructions about changing these parameters, refer to Cisco IP Phone Models 7905G and 7912G Administrator Guide (SIP).


Defect Number: CSCeb73369

Severity Level: 3

Component: Cisco IP Phone models 7905G and 7912G (SIP)

Headline: Simultaneous Hold/UnHold does not work.

Symptom: A caller and called party try to put a call on hold simultaneously and the call does not go on hold, or the caller and called party take a call off hold simultaneously and the call is disconnected.

Condition: At the same time, each party on a call tries to put the call on hold or take the call off hold.

Workaround: Callers should ensure that they do not put a call on hold or take a call off hold at exactly the same time.


Defect Number: CSCeb75317

Severity Level: 3

Component: Cisco IP Phone models 7905G and 7912G (SIP)

Headline: Cisco IP Phone does not provide ringback in Conference Call.

Symptom: You put a call on hold and then place another call. You hear a ringback tone as expected. Then, before the new call is answered, you press the Confrn softkey and the ringback tone stops.

Condition: The phone does not play a ringback tone if the remote device does not generate it.

Workaround: None.


Documentation Roadmap

For more information about Cisco IP Phones, refer to the following publications, which are available at this URL:

http://www.cisco.com/en/US/products/hw/phones/index.html

Cisco IP Phone 7905G/7912G User Guide for Cisco CallManager

Cisco IP Phone Models 7905G and 7912G Administrator Guide (SIP)

Regulatory Compliance and Safety Information for the Cisco IP Phone 7900 Series

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

WWW: www.cisco.com

Telnet: cco.cisco.com

Modem using standard connection rates and the following terminal settings: VT100 emulation; 8 data bits; no parity; and 1 stop bit.

From North America, call 408 526-8070

From Europe, call 33 1 64 46 40 82

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language
E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com


In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html