Cisco IP Phone Guide 7902G for Cisco CallManager 4.0.2
An Overview of Your Phone
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An Overview of Your Phone

Table Of Contents

An Overview of Your Phone

Buttons and Hardware

Understanding Feature Availability

Going On-Hook and Off-Hook

An Overview of Your Phone

The Cisco IP Phone model 7902G is a basic telephone that provides the following features:

Voice communication over a data network

One phone line that can support up to two calls

Familiar telephony features to handle calls easily

Online control from your User Options web pages

Buttons and Hardware


Cisco IP Phone series type

Indicates the Cisco IP Phone model number


Label and plastic cover

Use the paper label, protected by a plastic cover, to indicate your phone number. You can also note your speed dial numbers on this label.


Feature buttons



Dials the most recently dialed number.



Transfers a call to another party.



Sets up a single call for 3 to 16 participants.



Accesses voice messages left by callers.


Volume button

Increases or decreases volume for the handset. Also controls the ring volume (if on-hook).


Hold button

Places an active call on hold, for example, to place a new call; resumes a call on hold; and switches between an incoming call or an active call and a call on hold.


Menu button

Accesses the Interactive Voice Response (IVR) system for phone configuration. You should only use this button as directed by your system administrator.

Note If you accidentally press this button and enter the IVR system, hang up the phone to exit.


Dial pad

Works exactly like the dial pad on a traditional telephone.


Handset with indicator light

Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings and remains lit to indicate a new voice mail message (depending on your message system).

Understanding Feature Availability

The operation of your Cisco IP Phone and the features available to you may vary, depending on the call processing agent used by your company and also on how your company's phone support team has configured your phone system. Therefore, some of the features included in this Phone Guide might not be available to you or might work differently on your phone system. Contact your support desk or system administrator if you have questions about feature operation or availability.

Going On-Hook and Off-Hook

Some phone tasks and instructions differ depending on whether the phone is on-hook or off-hook.

On-Hook—The phone handset is resting in the cradle, no calls are active, and you do not have an active dial tone.

Off-Hook—The phone handset is lifted from the cradle and you have dial tone.