Contents
- Cisco IP Conference Phone 7832 Release Notes for Firmware Release 12.1(1)
- Related Documentation
- Cisco IP Conference Phone 7832 Documentation
- Cisco Unified Communications Manager Documentation
- New and Changed Features
- Features Available with the Firmware Release
- Client Matter Code and Forced Authorization Code
- Features Available with the Latest Cisco Unified Communications Manager Device Pack
- Mobile and Remote Access Through Expressway
- Transport Layer Security Enhancements
- Installation
- Installation Requirements
- Install Firmware Release 12.1(1) on Cisco Unified Communications Manager
- Install the Firmware Zip Files
- Limitations and Restrictions
- Phone Behavior During Times of Network Congestion
- Health-Care Environment Use
- Language Limitation
- Caveats
- View Caveats
- Open Caveats
- Resolved Caveats
- Cisco Unified Communication Manager Public Keys
- Unified Communications Manager Endpoints Locale Installer
- Cisco IP Phone Documentation Updates on Cisco Unified Communications Manager
- Cisco IP Phone Firmware Support Policy
- Documentation, Service Requests, and Additional Information
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Cisco IP Conference Phone 7832 Release Notes for Firmware Release 12.1(1)
These release notes support the Cisco IP Conference Phone 7832 running SIP Firmware Release 12.1(1).
The following table lists the support and protocol compatibility for the Cisco IP Phones.
Table 1 Cisco IP Phones, Support, and Firmware Release Compatibility Cisco IP Phone
Protocol
Support Requirements
7832
SIP
Cisco Unified Communications Manager 10.5(2) and later
Cisco Unified Communications Manager DST Olsen version D or later
SRST 8.0 (IOS load 15.1(1)T) and above
Cisco Expressway 8.7
Related Documentation
Cisco IP Conference Phone 7832 Documentation
New and Changed Features
The following sections describe the features that are new or have changed in this release.
Note
Some features may require the installation of a Cisco Unified Communications Manager Device Package. Failure to install the Device Package before the phone firmware upgrade may render the phones unusable.
Features Available with the Firmware Release
The following sections describe the features available with the Firmware Release.
Client Matter Code and Forced Authorization Code
You can configure the conference phone so that users must enter a billing code or authorization code (or both codes) after they dial a phone number. The billing code, called a Client Matter Code, is used for accounting or billing purposes. The authorization code, called a Forced Authorization Code, controls access to certain phone numbers.
When both a billing code and an authorization code are configured, users are first prompted for the authorization code and then the billing code.
You set up the access codes in the Cisco Unified Communications Manager. For more information, see the Cisco Unified Communications Manager documentation.
Features Available with the Latest Cisco Unified Communications Manager Device Pack
The following sections describe features in the release which require the new firmware and the latest Cisco Unified Communications Manager Device Pack.
For information about the Cisco Unified IP Phones and the required Cisco Unified Communications Manager device packs, see the following URL:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html
Mobile and Remote Access Through Expressway
You can set up Mobile and Remote Access through Expressway (MRA). MRA provides a way for remote workers to easily and securely connect into the corporate network without using a virtual private network (VPN) client tunnel. The feature uses Transport Layer Security (TLS) to secure the network traffic.
Transport Layer Security Enhancements
Administrators now have improved security over phones that act as a HTTPs server. With the parameter Disable TLS1.0 and TLS1.1 for web access, you can apply TLS1.0, TLS1.1, and TLS 1.2 mode, or just TLS 1.2 mode to any phone, or group of phones that function as a HTTPs server.
For other configurations, TLS protocols are configured on the Cisco Unified Communications Manager. As of Cisco Unified Communications Manager 12.0, there are also TLS settings that are configured by a CLI command. See Release Notes for Cisco Unified Communications Manager and IM & Presence Service, Release 12.0(1) for information about new CLI commands on Cisco Unified Communications Manager.
Disable TLS1.0 and TLS1.1 for web access is configured from the Product Specific Configuration Layout pane of your Cisco Unified Communications Manager. Install the latest device package for this feature to function.
Disable TLS1.0 and TLS1.1 is supported on Cisco Unified Communications Manager 11.5(1)SU3 and later.
Installation
Installation Requirements
Before you install the firmware release, you must ensure that your Cisco Unified Communications Manager is running the latest device pack. After you install a device pack on the Cisco Unified Communications Manager servers in the cluster, you need to reboot all the servers.
NoteIf your Cisco Unified Communications Manager does not have the required device pack to support this firmware release, the firmware may not work correctly.
For information on the Cisco Unified Communications Manager Device Packs, see http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html.
Install Firmware Release 12.1(1) on Cisco Unified Communications Manager
ProcedureBefore using the phone firmware release on the Cisco Unified Communications Manager, you must install the latest Cisco Unified Communications Manager firmware on all Cisco Unified Communications Manager servers in the cluster.
Step 1 Go to the following URL: https://software.cisco.com/download/navigator.html?mdfid=284883944&i=rm
Step 2 Choose Cisco IP Phone 7800 Series. Step 3 Choose IP Conference Phone 7832. Step 4 Choose Session Initiation Protocol (SIP) Software. Step 5 In the Latest Releases folder, choose 12.1(1). Step 6 Select the firmware file, click the Download or Add to cart button, and follow the prompts. The firmware filename is cmterm-7832-sip.12-1-1-12.k3.cop.sgn.
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 7 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware. Step 8 Follow the instructions in the readme file to install the firmware.
Install the Firmware Zip Files
ProcedureIf a Cisco Unified Communications Manager is not available to load the installer program, the following .zip file is available to load the firmware:
cmterm-7832.12-1-1-12.zip
Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection. Upgrade times over the WLAN interface may take more than an hour, depending on the quality and bandwidth of the wireless connection.
Step 1 Go to the following URL: https://software.cisco.com/download/navigator.html?mdfid=284729655&flowid=75283
Step 2 Choose Cisco IP Phones 7800 Series. Step 3 Choose IP Conference Phone 7832. Step 4 Choose Session Initiation Protocol (SIP) Software. Step 5 In the Latest Releases folder, choose 12.1(1). Step 6 Download the relevant zip files. Step 7 Unzip the files. Step 8 Manually copy the unzipped files to the directory on the TFTP server. See Administration Guide for Cisco Unified Communications Manager and IM and Presence Service for information about how to manually copy the firmware files to the server.
Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Health-Care Environment Use
This product is not a medical device and uses an unlicensed frequency band that is susceptible to interference from other devices or equipment.
Language Limitation
Caveats
View Caveats
ProcedureYou can search for caveats using the Cisco Bug Search.
Known caveats (bugs) are graded according to severity level, and can be either open or resolved.
Open Caveats
The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Conference Phone 7832 that uses Firmware Release 12.1(1).
For more information about an individual defect, you can access the online record for the defect from the Bug Search Toolkit. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.
Resolved Caveats
The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Conference Phone 7832 that uses Firmware Release 12.1(1).
For more information about an individual defect, you can access the online record for the defect from the Bug Search Toolkit. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of resolved defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.
CSCvf29961: menu index is cut in display
CSCvf37246: phone cannot return to idle page,when decline the speed dial
CSCvf38731: when failover to srst ,Some softkeys lost
CSCvf38923: the phone UI don't change to remote in use status
CSCvf40608: "conf" softkey shows up when ignore the incoming call toast on SRST
CSCvf50814: Text: "problem loading the ringtone" can't be full displayed
CSCvf53427: Active server and Stand-by-Server display abnormality at information when config security profile
CSCvf55233: Dial an invaild number will lost the lock flag when config security profile
CSCvf64028: Phone should use "System Information" instead of “Phone Information"
CSCvf79669: Phone should not play the EnergyWise audible alert and display power off message when it power on
CSCvg61391: add Select softkey for 78xx MRA and input-method switch softkey for Service Domain input
CSCvg65740: have a toast "Reg Send Failure : REGISTER" when registering
CSCvh27112: DUT stuck after login, logout EM and Callback function
Cisco Unified Communication Manager Public Keys
To improve software integrity protection, new public keys are used to sign cop files for Cisco Unified Communications Manager Release 10.0.1 and later. These cop files have "k3" in their name. To install a k3 cop file on a pre-10.0.1 Cisco Unified Communications Manager, consult the README for the ciscocm.version3-keys.cop.sgn to determine if this additional cop file must first be installed on your specific Cisco Unified Communications Manager version. If these keys are not present and are required, you will see the error "The selected file is not valid" when you try to install the software package.
Unified Communications Manager Endpoints Locale Installer
By default, Cisco IP Phones are set up for the English (United States) locale. To use the Cisco IP Phones in other locales, you must install the locale-specific version of the Unified Communications Manager Endpoints Locale Installer on every Cisco Unified Communications Manager server in the cluster. The Locale Installer installs the latest translated text for the phone user interface and country-specific phone tones on your system so that they are available for the Cisco IP Phones.
To access the Locale Installer required for a release, access https://software.cisco.com/download/navigator.html?mdfid=286037605&flowid=46245, navigate to your phone model, and select the Unified Communications Manager Endpoints Locale Installer link.
For more information, see the documentation for your particular Cisco Unified Communications Manager release.
Note
The latest Locale Installer may not be immediately available; continue to check the website for updates.
Cisco IP Phone Documentation Updates on Cisco Unified Communications Manager
The Cisco Unified Communications Manager Self Care Portal (Release 10.0 and later) and User Options web pages (Release 9.1 and earlier) provide links to the IP Phone user guides in PDF format. These user guides are stored on the Cisco Unified Communications Manager and are up to date when the Cisco Unified Communications Manager release is first made available to customers.
After a Cisco Unified Communications Manager release, subsequent updates to the user guides appear only on the Cisco website. The phone firmware release notes contain the applicable documentation URLs. In the web pages, updated documents display "Updated" beside the document link.
NoteThe Cisco Unified Communications Manager Device Packages and the Unified Communications Manager Endpoints Locale Installer do not update the English user guides on the Cisco Unified Communications Manager.
You and your users should check the Cisco website for updated user guides and download the PDF files. You can also make the files available to your users on your company website.
TipYou may want to bookmark the web pages for the phone models that are deployed in your company and send these URLs to your users.
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/116684-technote-ipphone-00.html.
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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