Contents
- Introduction
- Related Documentation
- Cisco IP Phone 7800 Series Documentation
- New and Changed Features
- Alphanumeric Dialing
- Multicast Paging
- Installation
- Upgrade Firmware
- Limitations and Restrictions
- Phone Behavior During Times of Network Congestion
- Caveats
- Access Cisco Bug Search
- Open Caveats
- Resolved Caveats
- Cisco IP Phone Firmware Support Policy
- Documentation, Service Requests, and Additional Information
First Published: November 14, 2016
Introduction
Related Documentation
New and Changed Features
The following sections describe the features that are new or have changed in this release.
Alphanumeric Dialing
You can enable a phone with alphanumeric dialing so that a user can place a call with alphanumeric characters or digits. On the Configuration Utility page, you can configure alphanumeric dialing with personal directory, speed-dial, blf, and call pickup.
You can use these characters for alphanumeric dialing: a-z, A-Z, 0-9, -, _, ., and +.
Multicast Paging
With multicast paging, users can page some or all phones at once without any special signaling or server involvement.
On the Configuration Utility page, you can configure a phone as part of a paging group so that the user can direct pages to specific groups of phones and all phones subscribed to the corresponding multicast address (also configured in the Configuration Utility page) receive the page.
Keep these things in mind:
You can configure a phone to page a maximum of five paging groups.
The network in which the phones are added must support multicasting so that all devices in the same paging group are able to join the corresponding multicast group.
If the phone is on an active call while a group page starts, the incoming page is ignored. Incoming pages are also ignored when DND is enabled.
Group paging is one-way and uses a G711 codec.
Installation
Upgrade Firmware
ProcedureThe Cisco IP Phone 7800 Series Multiplatform Phones supports a single image upgrade by TFTP, HTTP, or HTTPS.
Step 1 Go to the following URL: http://software.cisco.com/download/navigator.html?mdfid=284883944&i=rm
Step 2 Choose Cisco IP Phones 7800 Series. Step 3 Choose your phone model. Step 4 Choose Session Initiation Protocol (SIP) Software. Step 5 In the Latest Releases folder, choose 10.4(1)SR1. Step 6 Download the file cp-78xx-sip.10-4-1SR1-3-3PCC.zip. Step 7 Unzip the files. Step 8 Put the files on the tftp/http/https download directory. Step 9 Configure the Upgrade Rule on the Provisioning tab in the web page with the valid URL. The format is: http://<schema>://<serv_ip[port]>/filepath/sipxxx.loads
The third-party call control can also upgrade via a URL in the web browser:
http://<schema>://<serv_ip[port]>/filepath/sipxxx.loads
Here is an example,
http://10.74.10.225/firmware/sip78xx.10-4-1SR1-3.loads
After the firmware upgrade completes, the phone reboots automatically.
Note The loads file is put in the file path of the above url. The zip file contains other file types also. Only the loads file is used in the above URL.
Limitations and Restrictions
Caveats
Access Cisco Bug Search
ProcedureKnown problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using Cisco Bug Search.
Open Caveats
The following table lists defects that are open for the Cisco IP Phone 7800 Series Multiplatform Phones for Firmware Release 10.4(1)SR1.
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access the Bug Search tool as described in Access Cisco Bug Search.
Table 2 Open Caveats for Firmware Release 10.4(1)SR1 Identifier
Headline
CSCuw97120
Line key alerting is mismatching for shared lines
CSCux05195
Shared lines goes to hold state during conference
CSCux30558
Phone not able to handle Retry-After header
CSCux43854
7811: No Cancel soft key on Call Waiting
CSCux74074
7811: Phone can not resume call on shared line
CSCux77858
Changing line key doesn't change the missed call / Voicemail notification
CSCux88012
7821: Register with SSLv3 failed while only SSLv3 on server
CSCux93031
Domain name not used for DNS query when configuring proxy hostname only
CSCuy00520
Parameter LDAP Number Mapping can not be resynced
CSCvb55610
Character corruption on confirmation screen after submitting a problem report
CSCvb59927
BLF Subscription does not use domain from BLF List uri if different from PROXY
CSCvb89912
Lock icon is not displayed on dialing out screen when secure call enabled
Resolved Caveats
The following table lists defects that are resolved for the Cisco IP Phone 7800 Series Multiplatform Phones for Firmware Release 10.4(1)SR1.
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Search tool as described in Access Cisco Bug Search.
Cisco IP Phone Firmware Support Policy
For information on the support policy for Cisco IP Phones, see http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/116684-technote-ipphone-00.html.
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Copyright © 2016, Cisco Systems, Inc. All rights reserved.