Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified CM 8.0 (SCCP)
Contacts
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Contacts

Table Of Contents

Contacts

Phone Contacts

Corporate Directory

Search for and Dial a Contact

Search for and Dial a Contact While on a Call

Personal Directory

Personal Directory Options

Fast-Dial Codes with Personal Directory


Contacts


Phone Contacts

The Cisco Unified IP Phones 6921, 6941, and 6961 provide you with access to corporate and personal contacts using these directories:

Corporate Directory

Personal Directory

Corporate Directory

The corporate directory contains corporate contacts that you can access on your phone. Your system administrator sets up and maintains the directory.

You can dial calls from your corporate directory in two ways:

When you are not on another call.

When you are on another call.

Related Topics

Line Status

Search for and Dial a Contact

1. Press the Contacts button .

2. Select Corporate Directory. (Use the Navigation bar and button to scroll and select.)

3. Select any of these criteria to search for a co-worker:

First name

Last name

Number

4. Enter the search criteria information, press the Submit softkey, and select a contact.

5. To dial a contact, use one of these options:

Press the Dial softkey.

Press the Select button.

Press the contact label number.

Press a line button.

Press the Speakerphone button .

Press the Headset button .

Pick up the handset.

Search for and Dial a Contact While on a Call

1. Press the Contacts button .

2. Select Corporate Directory. (Use the Navigation bar and button to scroll and select.)

3. Select any of these criteria to search for a co-worker:

First name

Last name

Number

4. Enter the information, then select Search > Dial.

5. Select one of these to handle the original call:

Hold button —Puts the first call on hold and dials the second.

Transfer button —Transfers the first party to the second and drops you from the call. To complete the action, press the Transfer button again after dialing.

Conference button —Creates a conference call with all parties, including you. To complete the action, press the Conference button again after dialing.

End Call softkey—Disconnects the first call and dials the second.

Personal Directory

The personal directory contains a list of your personal contacts. You can assign fast-dial codes to your personal directory entries for fast-dialing.

There are two ways you can set up and maintain your personal directory:

Phone—Using your phone, you can:

Set up and use Personal Directory

Assign and use fast-dial codes

User Options Web Pages—Using User Options web pages, you can also set up and use your personal directory.

Related Topics

User Options

Personal Directory Options

From your phone, you can use personal directory options to:

Sign in and out

Add an entry

Search for an entry

Dial a number

Delete an entry

Edit an entry

Sign In and Out of Personal Directory

1. Press the Contacts button .

2. Select Personal Directory. (Use the Navigation bar and button to scroll and select.)

3. Enter your user ID and PIN (provided by your system administrator), then press the Submit softkey.

4. Select the Exit softkey, twice, to sign out.

If you do not sign out, you are automatically signed out. For more information, see your system administrator.

Add a Personal Directory Entry

1. Sign in to Personal Directory.

2. Press the New softkey (you may need to press the more softkey first).

3. Enter the name information.

4. Press the Phones softkey and enter the phone numbers.

Include any required access codes such as a 9 or 1.

5. Press the Submit softkey to add the entry to your personal directory.

Search for an Entry in Personal Directory

1. Sign in to Personal Directory.

2. Select Personal Address Book. (Use the Navigation bar and button to scroll and select.)

3. Choose any of the following criteria to search for an entry. (Use the Navigation bar and button to scroll and select.)

First name

Last name

4. Enter the search criteria information, then press the Submit softkey.

The name displays.

5. Press the Select softkey.

Dial a Number from Personal Directory

1. Sign in to Personal Directory and search for an entry. (Use the Navigation bar and button to scroll and select.)

2. Select the number that you want to dial.

3. To dial a contact, use one of these options:

Press the Dial softkey.

Press a line button.

Press the Speakerphone button .

Press the Headset button .

Pick up the handset.

Delete a Personal Directory Entry

1. Sign in to Personal Directory and search for an entry. (Use the Navigation bar and button to scroll and select.)

2. Press the Edit softkey.

3. Press the Delete softkey. (You may need to select the more softkey first.)

4. Press the OK softkey to confirm the deletion.

Edit a Personal Directory Entry

1. Sign in to Personal Directory and search for an entry. (Use the Navigation bar and button to scroll and select.)

2. Press the Edit softkey to modify the name or email address.

3. Modify the name or email address.

4. Press the Phones softkey to modify a phone number.

5. Press the Update softkey.

Fast-Dial Codes with Personal Directory

Using the phone, you can:

Assign a fast-dial code to a Personal Directory entry

Place a call using a fast-dial code

Delete a fast-dial code

Assign a Fast-Dial Code to a Personal Directory Entry

1. Sign in to Personal Directory. (Use the navigation bar and button to scroll and select.)

2. Enter the name information and press the Submit softkey.

3. Select the name, then press the FastDial softkey.

4. Select a number and press the Select softkey.

5. Press the Next softkey.

6. Press the Assign softkey for a new fast-dial code that you want to assign to the number.

Place a Call Using a Fast-Dial Code

1. Sign in to Personal Directory and search for a fast-dial code. (Use the Navigation bar and button to scroll and select.)

2. Select the fast-dial code you want to dial.

3. Press the Dial softkey.

Delete a Fast-Dial Code

1. Sign in to Personal Directory and search for a fast-dial code. (Use the Navigation bar and button to scroll and select.)

2. Select the fast-dial code that you want to delete.

3. Press the Remove softkey.