Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Feature support by protocol
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Feature Support by Protocol

Feature Support by Protocol

Feature Support

This section provides information about feature support for the Cisco Unified IP Phone 6921, 6941, 6945, and 6961 using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 9.0.

The following table provides a high-level overview of calling features and their support by protocol. This table focuses primarily on end-user calling features and is not intended to represent a comprehensive listing of all available phone features. For details about user interface differences and feature use, see the Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager (SCCP and SIP).

The guide is available at this URL:

http:/​/​www.cisco.com/​en/​US/​products/​ps10326/​tsd_​products_​support_​series_​home.html

The specific sections that describe the features in the user guide are referenced in the following table.

Table 1 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Feature Support by Protocol

Features

Protocol: SCCP

Protocol: SIP

For more information, see the following section in the user guide

Calling Features

Abbreviated Dialing

Supported

Supported

Agent Greeting

Supported

Supported

Calling features - Agent Greeting

Assisted Directed Call Park

Not supported

Supported

Calling features - Call Park

Audible Message Waiting Indicator (AMWI)

Supported

Supported

Messages

Auto Answer

Supported

Supported

Calling features - Auto Answer

Auto-pickup

Supported

Supported

Automatic Port Synchronization

Supported

Supported

cBarge

Supported

Supported

Calling features - Shared lines

Block external to external transfer

Supported

Supported

Busy Lamp Field (BLF)

Supported

Supported

Calling features - Line status

Busy Lamp Field (BLF) Pickup

Supported

Supported

Calling features - Line status

Call Back

Supported

Supported

Calling features - Call Back

Call Display Restrictions

Supported

Supported

Call Forward All

Supported

Supported

Calling features - Call Forward

Call Forward All Breakout

Supported

Supported

Calling features - Call Forward

Call Forward All Loop Prevention

Supported

Supported

Calling features - Call Forward

Call Forward Busy

Supported

Supported

Calling features - Call Forward

Call Forward Configurable Display

Supported

Supported

Calling features - Call Forward

Call Forward Destination Override

Supported

Supported

Calling features - Call Forward

Call Forward No Answer

Supported

Supported

Calling features - Call Forward

Call History for Shared Line

Supported

Supported

Applications - Call History

Call Park

Supported

Supported

Calling features - Call Park

Call Pickup

Group Call Pickup

Directed Call Pickup

Supported

Supported

Calling features - Call Pickup

Call Recording

Supported

Supported

Calling features - Monitoring and Recording

Call Waiting

Supported

Supported

Calling features - Call Waiting

Call Waiting Ring

Supported

Supported

Caller ID

Supported

Supported

Caller ID Blocking

Supported

Supported

Calling Party Normalization

Supported

Supported

Cisco Extension Mobility

Supported

Supported

Calling features - Cisco Extension Mobility

Cisco Extension Mobility Cross Cluster

Supported

Supported

Client Matter Codes (CMC)

Supported

Supported

Calling features - Codes

Computer Telephony Integration (CTI) Applications

Supported

Some support (such as Call Park, MWI)

Configurable Call Forward Display

Supported

Supported

Debug Phone

Supported

Supported

Device Invoked Recording

Supported

Supported

Calling features - Monitoring and Recording

Direct Transfer

Supported

Supported

Calling features - Transfer

Directed Call Park

Supported

Supported

Calling features - Call Park

Disable Single Button Barge

Supported

Supported

Do Not Disturb (DND)

Supported

Supported

Calling features - Do Not Disturb

Distinctive Ring

Supported

Supported

Applications - Ringtones

Electronic Hookswitch

Supported (6945 only)

Supported (6945 only)

Features of Your Cisco Unified IP Phone—Cisco Unified IP Phone 6945 - Wireless headset using auxiliary port

EnergyWise

Supported

Supported

Features of your Cisco Unified IP Phone—Power-Saving mode

Enhanced Version Negotiation with Cisco Unified Manager Express

Not supported

Supported

Fast Dial Service

Supported

Supported

Calling features - Speed Dial

Forced Authorization Codes (FAC)

Supported

Not supported

Calling features - Codes

Group Call Pickup

Supported

Supported

Calling features - Call Pickup

Hold/Resume

Supported

Supported

Calling features - Hold

Hold Reversion

Supported

Supported

Calling features - Hold

Hunt Group

Supported

Supported

HTTPS

Supported

Supported

Immediate Divert

Supported

Supported

Calling features - Divert

Incoming Call Toast Timer

Supported

Supported

Intercom

Supported

Supported

Calling features - Intercom

Jitter Buffer

Supported

Supported

Join

Supported

Supported

Calling features - Conference

Join Across Lines

Supported

Supported

Calling features - Conference

Line Status for Call Lists

Supported

Supported

Applications - Call History

Log Out of Hunt Groups

Supported

Supported

Calling features - Hunt groups

Malicious Call ID

Supported

Supported

Calling features - Malicious Call Identification

Meet Me Conference

Supported

Supported

Calling features - Conference

Message Waiting Indicator

Supported

Supported

Messages

Minimum Ring Volume

Supported

Supported

Features of Your Cisco Unified IP Phone

Mobile Connect

Supported

Supported

Calling features - Mobile Connect

Mobile Voice Access

Supported

Supported

Monitoring and Recording

Supported

Supported

Calling features - Monitoring and Recording

Multilevel Precedence and Preemption (MLPP)

Supported

Not supported

Calling features - Multilevel Precedence and Preemption

Multiple Calls Per Line appearance

Supported

Supported

Calling features - Multiple calls per line

Music on Hold

Supported

Supported

Mute

Supported

Supported

Calling features - Mute

No Alert Name

Not Supported

Supported

 

On-hook Dialing

Supported

Supported

Calling features - On-hook dialing

Other Group Pickup

Supported

Supported

Calling features - Call Pickup

Phone Display Message for Extension Mobility Users

Supported

Supported

Calling features - Extension Mobility

PLK Support for Queue Statistics

Supported

Supported

Calling features - Hunt groups

Plus Dialing

Supported

Supported

Calling features - Plus Dialing

Privacy

Supported

Supported

Calling features - Privacy

Private Line Automated Ringdown (PLAR)

Supported

Supported

Programmable Feature Buttons

Supported

Supported

Programmable Feature Buttons as Softkeys

Supported

Supported

Quality Reporting Tool (QRT)

Supported

Supported

Redial

Supported

Supported

Calling features - Redial

Ring Setting

Supported

Supported

Applications - Ringtones

Ringer Volume Control

Supported

Supported

Secure Conference

Supported

Supported

Calling features - Conference

Secure EMCC

Supported

Supported

Security by Default

Supported

Supported

 

Services

Supported

Supported

Applications - Services

Services URL button

Supported

Supported

Applications - Services

Shared Line

Supported

Supported

Calling features - Shared lines

Show Calling ID and Calling Number

Supported

Supported

Phone Screen

Speed Dialing

Supported

Supported

Calling features - Speed Dial

SRST Notification

Supported

Supported

SSH Access

Supported

Supported

Time-of-Day Routing

Supported

Supported

Transfer

Supported

Supported

Calling features - Transfer

Transfer - Direct Transfer

Supported

Supported

Calling features - Transfer

Time Zone Update

Supported

Supported

TVS

Supported

Note   

Both IPv4 and IPv6 are supported.

Not Supported

Note   

Only IPv4 is supported.

 

UCR 2008

Supported

Not supported

Voice Mail

Supported

Supported

Messages

Web Access Disabled by Default

Supported

Supported