Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). The services available for your phone depend on the phone system configuration and the services you are subscribed to. For more information, see your system administrator.
If the system administrator has enabled HTTPS for phone services, a Lock icon displays on the phone screen to indicate if the phone is connected to a service using HTTPS. No icon displays if phone uses HTTP to connect to a service.
The Lock icon displays only after the phone connects to the server using HTTPS.
Use the Navigation bar and Select
button to scroll and select the service you want to access.
Press the Select softkey, or press Exit to return to
the Applications screen.
Call History allows you to view information about the last 150 calls on your phone. A call icon is displayed to indicate the type of call:
The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then "Unknown" is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest).
Due to display limitations, truncated numbers may appear in the Call History. To view the entire number, click more and Details.
There is 150 call limit per phone and not per line. For example, if a phone has multiple lines, the 150 call limit is for all lines combined.
You can sort the Call History list by all lines, each line, or by missed calls. You can also dial a number directly from the Call History list.
If set up by your administrator, you see icons beside each Call History entry. The icon shows the status - Unknown, Idle, Busy, or DND - of the person who made the call.
If set up by your administrator, the received and placed calls from shared lines are logged in the Call History. To view all the call history logs, open the Call History screen.
The phone displays the time duration of placed and received calls in Call History details. If the duration is greater than one hour, the time is displayed in the Hour, Minute, Second (HH:MM:SS) format. If the duration is less than one hour, the time is displayed in the Minute, Second (MM:SS) format.
If you see two directory numbers (DN) displayed in the Call History details, the call was transferred to you. The first DN is the originator number and the second DN is the number of the person who transferred the call to you.
Use the Navigation pad and Select button to scroll and select
Exit softkey to return to the
For information on accessing and changing the Administrator Settings, contact your system administrator.
Sign In To
the Cisco Unified Communications Self Care Portal
Your phone is a
network device that can share information with other network devices in your
company, including your personal computer. You can use your computer to sign in
Cisco Unified Communications Self Care Portal, where you can control features,
settings, and services for your phone. For example, you can manage your phone
display language, set up services, add entries to your personal address book,
and set up speed-dial codes.
Before you can
access any of your options, such as Speed Dial or Personal Address Book, you
must sign in. When you are finished using portal, you must sign out.
In some cases, you
can access the
Cisco Unified Communications Self Care Portal without having to sign in. For more
information, contact your system administrator.