Call History allows you to view information about the last 150 calls on your phone. A call icon is displayed to indicate the type of call:
The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then "Unknown" is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest).
Due to display limitations, truncated numbers may appear in the Call History. To view the entire number, click more and Details.
There is 150 call limit per phone and not per line. For example, if a phone has multiple lines, the 150 call limit is for all lines combined.
You can sort the Call History list by all lines, each line, or by missed calls. You can also dial a number directly from the Call History list.
If set up by your administrator, you see icons beside each Call History entry. The icon shows the status - Unknown, Idle, Busy, or DND - of the person who made the call.
If set up by your administrator, the received and placed calls from shared lines are logged in the Call History. To view all the call history logs, open the Call History screen.
The phone displays the time duration of placed and received calls in Call History details. If the duration is greater than one hour, the time is displayed in the Hour, Minute, Second (HH:MM:SS) format. If the duration is less than one hour, the time is displayed in the Minute, Second (MM:SS) format.
If you see two directory numbers (DN) displayed in the Call History details, the call was transferred to you. The first DN is the originator number and the second DN is the number of the person who transferred the call to you.