Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Wall Mount Kit
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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Wall Mount Kit

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Wall Mount Kit

Wall Mount Kit Components

The following figure shows the contents of the Wall Mount kit.

Figure 1. Wall Mount Kit

The package includes these items:

  • One phone bracket

  • One wall bracket

  • Four #10-12x1-inch Phillips-head screws with 4 anchors

  • Two #4-40x1/4-inch machine screws

  • One 6-inch Ethernet cable

  • One key if the bracket includes the optional lock

Before You Begin

You will need these tools to install the bracket:

  • #1 and #2 Phillips-head screwdrivers

  • Level

You must also install an Ethernet jack for the telephone in the desired location if an Ethernet jack does not currently exist. This jack must be wired appropriately for an Ethernet connection. You cannot use a regular telephone jack. For more information on phone installation requirements and warnings, see the Cisco Unified IP Phone Setup chapter.

Install Bracket

To install the phone on the wall, perform the following steps:

    Step 1   Mount the wall bracket in the desired location. You can install the bracket over an Ethernet jack, or you can run the Ethernet network cable to a jack nearby.
    1. Use the level to ensure the bracket is level, then use a pencil to mark the screw holes.
    2. Use a #2 Phillips-head screwdriver to carefully center the anchor over the pencil mark and press the anchor into the wall.
    3. Screw the anchor clockwise into the wall until it is seated flush.
    4. Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall.
      Figure 2. Mounting the Wall Bracket

    Step 2   Attach the phone bracket to the IP phone.
    1. Detach the handset cord (and headset cord, if there is a headset), power cord, and any other attached cords from the base of the phone.
    2. Remove the label covers that are concealing the screw holes.
    3. Attach the phone bracket by inserting the tabs into the mounting tabs on the phone. The phone’s ports should be accessible through the holes in the bracket.
    4. Secure the phone bracket to the IP Phone with the machine screws.
    5. Thread the handset cord (and headset cord, if using one). Reattach the cords and seat them in the clips incorporated into the phone body.
      Figure 3. Attaching the Phone Bracket

    Step 3   Attach the Ethernet cable to the 10/100 SW network port and wall jack.

    If you are connecting a network device (such as a computer) to the phone, attach the cable to the 10/100 PC access port.

    If you are using an external power supply, plug the power cord into the phone and dress the cord by clipping it into the clips incorporated into the phone body next to the 10/100 PC port.

    Figure 4. Attaching the Cables

    Step 4   Attach the phone to the wall bracket by inserting the tabs on the top of the phone bracket into the slots on the wall bracket. Ensure that the power cord and any other cable that does not terminate in the wall behind the bracket are positioned in one of the cable-access openings in the bottom of the bracket. The phone and wall brackets’ openings together form circular openings with room for one cable per opening.
    Step 5   Use the locking key to lock the phone to the wall bracket.
    Figure 5. Attaching the Phone to the Wall Bracket

    Adjust Handset Rest

    With a wall-mounted phone, you might need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. The hook should have a lip on which the handset catches when the phone is vertical. Follow the diagram and steps below to change the hookswitch hook.

    Figure 6. Adjust the Handset Hook


    Remove the handset from the cradle and pull the plastic tab from the handset rest.


    Rotate the tab 180 degrees.


    Hold the tab between two fingers, with the corner notches facing you.


    Line up the tab with the slot in the cradle, and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest.