Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Messages
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Messages

Messages

Messages Overview

Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message service.

Voice messages are stored on your voicemail system. Your company determines the voicemail system your phone uses.

For information about the commands that your voicemail service supports, see the voicemail service user documentation.

Personalize Voicemail

Procedure
To personalize voicemail:
  • For Cisco Unified IP Phone 6901:

    Use the keypad to dial the voicemail access number provided by your system administrator, then follow the voice prompts.

  • For Cisco Unified IP Phone 6911:

    Press Messages , then follow the voice prompts.


Check for Voice Messages

Check for voice messages in any of these ways:

  • Look for a solid red light on your handset.

    You can configure the visual message waiting lamp using your User Options web pages.

  • Listen for a stutter tone when you lift the handset.

    You can configure the audible message waiting lamp using your User Options web pages.

Related References

Listen to Voice Messages

Procedure
To listen to voice messages:
  • For Cisco Unified IP Phone 6901:

    Use the keypad to dial the voicemail access number provided by your system administrator and then follow the voice prompts to listen to your messages.

  • For Cisco Unified IP Phone 6911:

    Press Messages and then follow the voice prompts to listen to your messages.