Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
Configuring Settings on the Cisco Unified IP Phone
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Configuring Settings on the Cisco Unified IP Phone

Table Of Contents

Configuring Settings on the Cisco Unified IP Phone

Configuring Settings on the Cisco Unified IP Phone

Phone Settings Options

Accessing the Phone Configuration Settings

Accessing the IVR and Configuring Your Phone Settings


Configuring Settings on the Cisco Unified IP Phone


The Cisco Unified IP Phone includes configurable network settings that you may need to modify before the phone is functional for your users. You can access, view, and change the network settings on the phone by accessing the Interactive Voice Response (IVR). Other configuration settings may be configured in Cisco Unified Communications Manager.

This chapter includes the following topics:

Configuring Settings on the Cisco Unified IP Phone

Accessing the Phone Configuration Settings

Configuring Settings on the Cisco Unified IP Phone

Before the Cisco Unified IP Phone can function, you must configure the network setting on the phone. You can review the phone's configuration settings by using the phone's IVR. When the phone is connected to a network with a DHCP server, you can use the DHCP server to configure the network settings. You can also manually configure the phone by accessing the IVR.

Phone Settings Options

Table 4-1 describes the Phone Settings Options that can be configured on the IVR.

Table 4-1 Network Menu Options 

Option
Description

DHCP

Indicates whether the phone has DHCP enabled or disabled.

When DHCP is enabled, the DHCP server assigns the phone an IP address, subnet mask, default router, and TFTP Server. When DHCP is disabled, the administrator must manually assign the IP address, subnet mask, default router, and TFTP server on the phone.

IP Address

Internet Protocol (IP) address of the phone.

If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.

Subnet Mask

Subnet mask used by the phone.

Default Router 1

Default router used by the phone (Default Router 1).

TFTP Server

Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network or you want to change this server, you must assign the TFTP Server.

802.1 xSecurity

Indicates whether the phone has 802.1x security enabled or disabled.

IPv6 Network Settings

DHCPv6

Dynamic Host Configuration Protocol (DHCP) automatically assigns IPv6 address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default.

IPv6 Default Router 1

Default router used by the phone (Default Router 1).

IPv6 Address

IPv6 address of the phone. The IPv6 address is a 128 bit address.

IPv6 Prefix Length

Subnet prefix length that is used by the phone. The subnet prefix length is a decimal value from 1-128, that specifies the portion of the IPv6 address that comprises the subnet.

IPv6 TFTP Server

Indicates whether the phone is using the IPv6 Trivial File Transfer Protocol (TFTP) server.


Accessing the Phone Configuration Settings

You can change the PIN of the IVR by navigating to Device > Device Settings > Common Phone Profile, and specifying a password for the Local Phone Unlock Password field in the Common Phone Profile Configuration page.


Note When there is no User ID or PIN associated with a phone, the phone uses a default PIN of 24726.


Related Topics

Configuring Settings on the Cisco Unified IP Phone

Accessing the IVR and Configuring Your Phone Settings

To access the IVR and configure your phone settings, follow these steps:


Note You can change the PIN by using the Local Phone Unlock Password in the Common Phone Profile Configuration page of the Cisco Unified CM Administration web page.


Procedure


Step 1 To access the IVR, go off-hook and press the *, #, and 0 buttons simultaneously. Alternatively on the Cisco Unified IP Phone 6911, you can toggle the speaker button and press the *, #, and 0 buttons simultaneously.

The IVR prompts for a password.


Note The Cisco Unified IP Phone 6901 and 6911 supports alpha numeric characters (A-F), and colon (:) in Ipv6 settings.


Step 2 Enter the PIN by pressing the number keypad, followed by # button.

You are at the IVR main configuration menu.

Step 3 Follow the voice prompts on the IVR. Refer to Table 4-2 for information on navigating the IVR.

Step 4 To return to the main configuration menu, press #.

Step 5 To exit the IVR, end the call.


Table 4-2 describes the various options in the IVR Configuration Menu.

Table 4-2 Navigating the IVR Configuration Menu 

Action
IVR Code
Navigating Notes

Review or Set Network Settings

1

If DHCP is enabled, the IVR announces each network parameter.

If DHCP is disabled, the IVR announces each network parameter, pausing in between each parameter to allow you to enter a new value.

1. IVR announces the IP Address. To change the IP address for the phone, use the keypad to enter a new IP address, followed by the #. To retain the current IP address, press #.


Note To enter the dot ":" that separates each octet in the IP address, press *.


2. IVR announces the subnet mask. To change the subnet mask use the keypad to enter a new IP address, followed by the #. To retain the current subnet mask, press #.

3. IVR announces the default gateway. To change the default gateway, use the keypad to enter a new IP address, followed by the #. To retain the current default gateway, press #.

Review or Set TFTP Server

2

IVR announces the current TFTP setting.

To change the TFTP server, use the keypad to enter a new address, followed by the #. To retain the current TFTP server, press #.

To reset a TFTP server back to the TFTP server set by the DHCP server from a manually configured TFTP server, press *.


Note To enter the dot ":" that separates each octet in the IP address, press *.


Enable or Disable DHCP

3

Press 3 to toggle DHCP to enable or disable.

Enable or Disable 802.1X

4

Press 4 to toggle 802.1X to enable or disable security.

Review or Set Ipv6 Network Settings

5

If DHCPv6 is enabled, the IVR announces each network parameter sequentially: IPv6 address, IPv6 prefix length, IPv6 subnet mask, and IPv6 default gateway.

If DHCPv6 is disabled, the IVR announces each network parameter, pausing in between each parameter to allow you to enter a new value.

1. IVR announces the IPv6 Address. To change the IPv6 address for the phone, use the keypad to enter a new IPv6 address, followed by the #. To retain the current IPv6 address, press #.


Note To enter the dot ":" that separates each octet in the IPv6 address, press *.


2. IVR announces the subnet mask. To change the subnet mask use the keypad to enter a new IPv6 address, followed by the #. To retain the current subnet mask, press #.

3. IVR announces the default gateway. To change the default gateway, use the keypad to enter a new IPv6 address, followed by the #. To retain the current default gateway, press #.

Review or Set Ipv6 TFTP Server

6

IVR announces the current Ipv6 TFTP setting.

To change the IPv6 TFTP server, use the keypad to enter a new IPv6 address, followed by the #. To retain the current Ipv6 TFTP server, press #.

To reset a Ipv6 TFTP server back to the Ipv6 TFTP server set by the DHCPv6 server from a manually configured Ipv6 TFTP server, press *.


Note To enter the dot ":" that separates each octet in the IPv6 address, press *.


Enable or Disable DHCPv6

7

Press 7 to toggle DHCPv6 to enable or disable.

Reset to factory settings

0


Note All configuration settings change to the default factory settings, and the phone resets. It will take some time for the phone to reregister. Select this option only when needed.