Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - V - W - X -

Index

Numerics

802.1X

authentication server 1-17

authenticator 1-17

description 1-7

network components 1-17

supplicant 1-17

A

AC adapter, connecting to 3-3

access port

connecting 3-4

forwarding packets to 6-6

purpose 3-3

adding

Cisco Unified IP Phones manually 2-10

Cisco Unified IP Phones using autoregistration 2-8

users to Cisco Unified Communications Manager 5-9

Advance Adhoc Conference service parameter 5-5

agent greeting 5-2, G-1

Audible message waiting indicator G-1

audible message waiting indicator 5-2

authenticated call 1-14

authentication 1-10, 3-10

authentication server, in 802.1X 1-17

authenticator, in 802.1X 1-17

auto answer 5-2, G-1

automatic port synchronization 5-3

autoregistration

using 2-8

auxiliary VLAN 2-3

B

barge G-1

call security restrictions 1-15

block external to external transfer 5-3, G-1

buttons

Cisco Unified IP Phone 6911

programmable feature 1-5

C

call

authenticated 1-14

encrypted 1-14

security interactions 1-15

call back G-1

call forward 5-3

all breakout G-2

all calls G-2

all loop prevention G-2

busy G-2

call forward all 5-3

call forward busy 5-3

call forward destination override 5-4

call forward no answer 5-3

call forward no coverage 5-3

configurable display G-2

destination override 5-4

loop breakout 5-3

loop prevention 5-4

no answer G-2

call pickup G-2

call security restrictions using Barge 1-15

call waiting 5-4, G-2

CAPF (Certificate Authority Proxy Function) 1-13

cell phone interference 1-1

Cisco Discovery Protocol

See CDP

Cisco Unified Communications Manager

adding phone to database of 2-7

adding telephony features using 5-1

interactions with 2-2

required for Cisco Unified IP Phones 3-2

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-10

adding to Cisco Unified Communications Manager 2-7

cleaning 7-13

configuration checklist 1-18

configuration requirements 1-18

installation checklist 1-21

installation overview 1-18, 1-21

installation requirements 1-18

mounting to wall 3-9

power 2-3

registering 2-7

registering with Cisco Unified Communications Manager 2-8

resetting 7-10

technical specifications C-1

web page 6-1

Cisco Unified Video Advantage 5-4

cleaning the Cisco Unified IP Phone 7-13

client matter codes 5-4, G-2

computer telephony integration 5-5

conference 5-5

conference button, description of 1-4

conference joining 5-5

configuration file

creating 7-4

encrypted 1-13

overview 2-5

XmlDefault.cnf.xml 2-5

configuring

overview 1-18

user features 5-9

connecting

handset 3-3

headset 3-3

to AC adapter 3-3

to a computer 3-4

to the network 3-4

connecting IP phones to other IP phones (daisy chaining) 7-8

CTI application 5-5

CUVA 5-4

D

data VLAN 2-3

Default Router 1-5 4-2

device authentication 1-12

Device Information web page 6-2, 6-3

DHCP 4-1

description 1-6

troubleshooting 7-6

DHCP IP address 7-9

directory numbers, assigning manually 2-10

DNS server

troubleshooting 7-7

documentation

additional 2-x

E

encrypted call 1-14

encrypted configuration files 1-13

encryption 1-10

media 1-13

EnergyWise G-2

configuration 5-12

description 1-22

enterprise parameters

call forward options 5-11

user options web page defaults 5-11

error messages, used for troubleshooting 7-3

Ethernet Information web page 6-2, 6-7

external power 2-4

F

feature buttons

Conference 1-4

Hold 1-4

Messages 1-5

mute 1-5

Programmable line button 1-5

Speakerphone 1-5

Transfer 1-4

features

configuring on phone, overview 1-10

configuring with Cisco Unified Communications Manager, overview 1-9

informing users about, overview 1-10

support by protocol

Audible message waiting indicator G-1

auto answer G-1

barge G-1

block external to external transfer G-1

call back G-1

call forward all breakout G-2

call forward all calls G-2

call forward all loop prevention G-2

call forward busy G-2

call forward configurable display G-2

call forward no answer G-2

call pickup G-2

call waiting G-2

client matter codes G-2

EnergyWise G-2

forced authorization codes G-2

group call pickup G-2

hold G-2

meet me conference G-2

message waiting G-2

monitoring and recording G-3

multilevel precedence and preemption G-2

music-on-hold G-2

mute G-2

Private Line Automated Ringdown (PLAR) G-3

redial G-3

shared line G-3

speed dialing G-3

ssh access G-3

Time-of-Day Routing G-3

transfer G-3

UCR 2008 G-3

voice mail G-3

file authentication 1-12

footstand 3-7

forced authorization codes 5-5, G-2

G

G 1-1

G.711µ 1-1

G.711a 1-1

G.722 1-1

G.729 1-1

G.729a 1-1

G.729ab 1-1

group call pickup 5-5, G-2

H

handset 1-5

connecting 3-3

light strip 1-3, 1-4

headset port 3-3

hold 5-5, G-2

hold button, description of 1-2, 1-4

hookswitch 1-2

HTTP, description 1-6

Hypertext Transfer Protocol

See HTTP

I

icon

shield 1-10

image authentication 1-12

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-1

preparing 2-7

requirements, overview 1-18

interference, cell phone 1-1

Internet Protocol (IP) 1-7

IP Address 4-1

IP Address, troubleshooting 7-3

K

keypad, description of 1-3, 1-5

L

light strip 1-3, 1-4

line button, description of 1-3

Locale Installer B-1

localization

Installing the Cisco Unified Communications Manager Locale Installer B-1

M

MAC address 2-12

manufacturing installed certificate (MIC) 1-12

media encryption 1-13

meet me conference 5-6, G-2

Message Indicators 1-23

messages button, description of 1-5

message waiting 5-6, G-2

Message Waiting Indicator (MWI) 1-23

Message Waiting Lamp 1-23

MIC 1-12

monitoring and recording 5-7, G-3

multilevel precedence and preemption G-2

description 5-6

music-on-hold 5-6, G-2

mute 5-6

feature G-2

mute button, description of 1-5

N

native VLAN 2-3

Network Configuration menu

options

CDP on PC port 6-7

CDP on switch port 6-7

Default Router 1-5 4-2

DHCP 4-1

IP Address 4-1

Subnet Mask 4-2

TFTP Server 1 4-2

Network Configuration web page 6-2, 6-4

network connections, access port 3-3

network connectivity, verifying 7-3

networking protocol

802.1X 1-7

CDP 1-6

DHCP 1-6

HTTP 1-6

IP 1-7

RTCP 1-8

RTP 1-7

SCCP 1-8

SIP 1-8

TCP 1-8

TFTP 1-8

TLS 1-8

UDP 1-8

network outages, identifying 7-6

network port

connecting to 3-4

network requirements, for installing 3-1

network statistics 6-7

Network web page 6-2, 6-8

O

on hook call transfer 5-6

P

phone hardening 1-13

physical connection, verifying 7-6

plus dialing 5-6, G-3

PoE 2-4

ports

access 3-2

network 3-2

power

EnergyWise configuration 5-12

EnergyWise description 1-22

external 2-3, 2-4

for the phone 2-3

outage 2-4

PoE 2-4

power over Ethernet

See PoE

PowerSave Plus

see EnergyWise

power source

causing phone to reset 7-8

power injector 2-4

Private Line Automated Ringdown (PLAR) 5-7, G-3

programmable feature buttons 1-5

programmable line button, description of 1-5

Protected Calls 1-15

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

redial 5-7, G-3

redial button 1-2

remote port configuration 5-7

reset, factory 7-10

reset settings on phone 7-10

resetting

basic 7-10

Cisco Unified IP Phone 7-10

continuously 7-6

intentionally 7-7

methods 7-10

ringer

indicator for 1-3, 1-4

volume control G-2

S

SCCP 1-8

secure conference

restrictions 1-15, 1-16

security restrictions 1-16

secure SRST reference 1-13

security

CAPF (Certificate Authority Proxy Function) 1-13

configuring on phone 3-10

device authentication 1-12

encrypted configuration file 1-13

file authentication 1-12

image authentication 1-12

Locally Significant Certificate (LSC) 3-10

media encryption 1-13

phone hardening 1-13

secure SRST reference 1-13

security profiles 1-13, 1-14

signaling authentication 1-12

signaling encryption 1-13

security profiles 1-13, 1-14

shared line 5-7, G-3

shield icon 1-10

signaling authentication 1-12

signaling encryption 1-13

SIP 1-8

Speaker button, disabling 3-3

speakerphone button, description of 1-5

speed dialing 5-7, G-3

SRST 6-5

ssh access 5-8, G-3

standard (ad hoc) conference 5-5

startup problems 7-1

startup process

accessing TFTP server 2-7

configuring VLAN 2-6

contacting Cisco Unified Communications Manager 2-7

loading stored phone image 2-7

obtaining IP address 2-7

obtaining power 2-6

requesting configuration file 2-7

understanding 2-6

statistics

network 6-7

streaming 6-12

Status Messages web page 6-2, 6-9

Stream 1 web page 6-2, 6-12

streaming statistics 6-12

Subnet Mask 4-2

supplicant, in 802.1X 1-17

switch

Cisco Catalyst 2-2

internal Ethernet 2-2

T

TCP 1-8

technical specifications, for Cisco Unified IP Phone C-1

telephony features

agent greeting 5-2

audible message waiting indicator 5-2

auto answer 5-2

automatic port synchronization 5-3

block external to external transfer 5-3

call forward 5-3

call forward destination override 5-4

call waiting 5-4

cBarge 5-4

Cisco Unified Video Advantage 5-4

client matter codes 5-4

conference 5-5

CTI applications 5-5

forced authorization codes 5-5

group call pickup 5-5

hold 5-5

meet me conference 5-6

message waiting 5-6

monitoring and recording 5-7

music-on-hold 5-6

mute 5-6

on hook call transfer 5-6

plus dialing 5-6

redial 5-7

remote port configuration 5-7

shared line 5-7

speed dialing 5-7

ssh access 5-8

Time-of-Day Routing 5-8

time zone 5-8

transfer 5-8

UCR 2008 5-8

voice messaging system 5-9

TFTP

description 1-8

troubleshooting 7-3

TFTP Server 1 4-2

Time-of-Day Routing 5-8, G-3

time zone update 5-8

TLS 2-5

transfer 5-8, G-3

transfer button, description of 1-4

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

Troubleshooting

Security Error message 7-5

troubleshooting

DHCP 7-6

DNS 7-7

IP Addressing and routing 7-3

network connectivity 7-3

network outages 7-6

phones resetting 7-7

physical connection 7-6

services on Cisco Unified Communications Manager 7-3

TFTP settings 7-3

VLAN configuration 7-7

U

UCR 2008 5-8, G-3

POST update error 7-5

Security Error message 7-5

setting up 5-14

User Datagram Protocol

See UDP

User Options web page

description 5-9

giving users access to 5-10, A-1

user options web page

call forward settings 5-11

users

accessing voice messaging system A-2

adding to Cisco Unified Communications Manager 5-9

providing support to A-1

required information A-1

V

VLAN

auxiliary, for voice traffic 2-3

configuring for voice networks 2-2

native, for data traffic 2-3

verifying 7-7

VLAN, interaction with 2-2

voice mail G-3

voice messaging system 5-9

voice messaging system, accessing A-2

voice VLAN 2-3

volume button, description of 1-3, 1-5

W

wall mounting, Cisco Unified IP Phone 3-9, E-1, F-1

web page

about 6-1

accessing 6-1

Device Information 6-2, 6-3

disabling access to 6-2

Ethernet Information 6-2, 6-7

Network 6-2, 6-8

Network Configuration 6-4

Network Configuration web page 6-2

preventing access to 6-2

Status Messages 6-2, 6-9

Stream 1 6-2, 6-12

wideband codec 1-1

WMK E-1

X

XmlDefault.cnf.xml 2-5