When you lift the handset, you will hear a call forward confirmation tone until you cancel call forwarding. The visual confirmation turns off when Call Forward All is canceled.
Press the Feature button.
Use the Navigation pad to scroll and select Call Forward All.
Press the Feature button.
Listen for the confirmation tone, then enter the phone number to which your calls will be forwarded. A visual confirmation displays on your screen for as long as the feature is enabled.
To cancel call forwarding, repeat Step 1-2.
Call Pickup allows you to answer a call that is ringing on a co-worker's phone by redirecting the call to your phone.
You may use Call Pickup if you share call-handling tasks with co-workers.
There are two ways you can pick up a call:
Pickup—Allows you to answer a call that is ringing on another phone within your call pickup group. If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been ringing for the longest time).
Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by using a group pickup number (provided by your system administrator).
Your system administrator sets up the call pickup group you are in and the call pickup buttons depending on your call-handling needs and work environment.
To answer the ringing call, press the Hold/Resume button.
Your phone puts the original call on hold automatically and connects the ringing call.
Codes allow you to place a call using a billing or tracking code. Your phone supports Forced Authorization Codes (FAC) that allow you to manage call access and accounting. Your administrator provides you with the codees. The Forced Authorization Codes feature requires that the user enter a valid authorization code before the call connects.
After the tone, enter the Forced Authorization Code (FAC).
Conference allows you to talk simultaneously with multiple parties. When you are talking on a call, use Conference to dial another party and add them to the call. You can remove individual participants from the conference if your phone supports the feature.
You can set up a conference by using the Hookflash feature on the phone. You can only include three participants in a conference. Use the hookflash feature to drop a participant from a conference. The conference ends when all the participants hang up.
Verify that you are on an active call (not on hold).
Press the Transfer button .
Enter the transfer recipient’s phone number.
(Optional)Wait for the recipient to answer. (Or, skip to Step 5 while the call is ringing.)
Press the Transfer button again or hang up to complete the transfer.
Toggle Between Calls Before Completing Transfer
After you connect to the transfer recipient—but before you transfer a call to this party—you can press the Hold/Resume button to toggle between the two calls. This allows you to consult privately with the party on each call before you complete the transfer.