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Cisco Unified Communications Manager Express

Cisco Unified CME 8.6 Supported Firmware, Platforms, Memory, and Voice Products

Revised:  January 07, 2013

 

About Cisco Unified Communications Manager Express (Cisco Unified CME)

Documentation

See Cisco Unified CME product documentation.

Cisco IOS Compatibility

Other Cisco IOS software releases may inherit Cisco Unified CME 8.6. To get a list of Cisco IOS software releases that support Cisco Unified CME 8.6, go to Feature Navigator.

Downloads

To download Cisco Unified CME software and phone firmware files, go to the Cisco Software Download site.

DDTS Information

To find the latest Cisco Unified CME DDTS information, go to Bug Toolkit and search by product,
for Cisco Unified Communications Manager Express (Cisco Unified CME).

 

Important Information about Configuring Cisco Unified IP Phone Support

·         When configuring the load command:

-          In Cisco Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.

-          In Cisco Unified CME 7.0(1) and later versions, use the complete filename, including the file suffix, when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types.

·         When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.

·         Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, however, not as Unified CCX agent phones.

·         When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phone load 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it to version 8.1.2.

 


Cisco Unified IP Phone Support

Device Type

SCCP Firmware Filename

SIP Firmware Filename

Comments

Cisco ATA-186

ATA030203SCCP051201A.zup

--

 

Cisco ATA-188

ATA030203SCCP051201A.zup

--

 

Cisco VG350

15.2(4)M

--

Cisco VG202

15.1(4)M

--

Cisco VG204

15.1(4)M

--

Cisco VG224

-- 

--

Cisco IP Communicator

--

--

Cisco Unified IP Phone 3911/3951

--

SIP3951.8-5-4*

 

Cisco Unified IP Phone 6901/6911

APP6901SCCP.9-1-1-0.zz.sgn

APP6911SCCP.9-1-1-0.zz.sgn

BFS6911SCCP.9-1-1-0.zz.sgn

KNL6901SCCP.9-1-1-0.zz.sgn

KNL6911SCCP.9-1-1-0.zz.sgn

SCCP6901.9-1-1-0.loads*

SCCP6911.9-1-1-0.loads*

--

 

Cisco Unified IP Phone 6921/6941/6961

SCCP69xx.9-1-1-0.zz.sgn 

BOOT69xx.0-0-0-14.zz.sgn 

DSP69xx.0-0-0-4.zz.sgn 

SCCP69xx.9-1-1-0.loads*

--

 

Cisco Unified IP Phone 7902

CP7902080002SCCP060817A.sbin

--

Cisco Unified IP Phone 7905

CP7905080002SCCP07040A.sbin (signed)

CP7905080002SCCP070409A.zup (unsigned)

--
CP7905080001SIP060412A.zup (unsigned)

Cisco Unified IP Phone 7906 and  7911

apps11.9-1-1TH1-16.sbn 

cnu11.9-1-1TH1-16.sbn  

cvm11sccp.9-1-1TH1-16.sbn 

dsp11.9-1-1TH1-16.sbn  

jar11sccp.9-1-1TH1-16.sbn  

SCCP11.9-1-1SR1S.loads* 

term06.default.loads   

term11.default.loads

apps11.9-1-1TH1-16.sbn 

cnu11.9-1-1TH1-16.sbn  

cvm11sip.9-1-1TH1-16.sbn 

dsp11.9-1-1TH1-16.sbn  

jar11sip.9-1-1TH1-16.sbn 

SIP11.9-1-1SR1S.loads*  

term06.default.loads   

term11.default.loads

 

Cisco Unified IP Phone 7910

P00405000700.sbn (signed)

P00405000700.bin (unsigned)

--

Cisco Unified IP Phone 7912

CP7912080004SCCP080108A.sbin

CP7912080001SIP060412A.sbin

Cisco Unified IP Phone Expansion Module 7914

S00105000400.sbn

--

Cisco Unified IP Phone Expansion Module 7915

B015-1-0-3.sbn

--

Cisco Unified IP Phone  Expansion Module 7916

B016-1-0-3.sbn

--

Cisco Unified Wireless IP Phone 7920, 7921 and 7925

See software download site for latest firmware version.

--

 

Cisco Unified Wireless IP Phone 7926

TBD

TBD

 

Cisco Unified IP Phone 7931

apps31.9-1-1TH1-16.sbn 

cnu31.9-1-1TH1-16.sbn  

cvm31sccp.9-1-1TH1-16.sbn 

dsp31.9-1-1TH1-16.sbn  

jar31sccp.9-1-1TH1-16.sbn 

SCCP31.9-1-1SR1S.loads* 

term31.default.loads

--

 

Cisco Unified IP Conference Station 7935

P00503010800.bin

--

 

Cisco Unified IP Conference Station 7936 and 7937

See software download site for latest firmware version.

--

 

Cisco Unified IP Phone 7940 and 7960

P00308010200.bin

P00308010200.loads*

P00308010200.sb2

P00308010200.sbn

P003-8-12-00.bin

P003-8-12-00.sbn

P0S3-8-12-00.loads*

P0S3-8-12-00.sb2

Cisco Unified IP Phone 7941G and 7941G-GE

apps41.9-1-1TH1-16.sbn 

cnu41.9-1-1TH1-16.sbn  

cvm41sccp.9-1-1TH1-16.sbn 

dsp41.9-1-1TH1-16.sbn  

jar41sccp.9-1-1TH1-16.sbn 

SCCP41.9-1-1SR1S.loads* 

term41.default.loads   

term61.default.loads

apps41.9-1-1TH1-16.sbn 

cnu41.9-1-1TH1-16.sbn  

cvm41sip.9-1-1TH1-16.sbn 

dsp41.9-1-1TH1-16.sbn  

jar41sip.9-1-1TH1-16.sbn 

SIP41.9-1-1SR1S.loads*  

term41.default.loads   

term61.default.loads

 

Cisco Unified IP Phone 7942G and 7962G

apps42.9-1-1TH1-16.sbn 

cnu42.9-1-1TH1-16.sbn  

cvm42sccp.9-1-1TH1-16.sbn 

dsp42.9-1-1TH1-16.sbn  

jar42sccp.9-1-1TH1-16.sbn 

SCCP42.9-1-1SR1S.loads* 

term42.default.loads   

term62.default.loads

apps42.9-1-1TH1-16.sbn 

cnu42.9-1-1TH1-16.sbn  

cvm42sip.9-1-1TH1-16.sbn 

dsp42.9-1-1TH1-16.sbn  

jar42sip.9-1-1TH1-16.sbn 

SIP42.9-1-1SR1S.loads*  

term42.default.loads   

term62.default.loads

 

Cisco Unified IP Phone 7945G and 7965G

apps45.9-1-1TH1-16.sbn 

cnu45.9-1-1TH1-16.sbn  

cvm45sccp.9-1-1TH1-16.sbn 

dsp45.9-1-1TH1-16.sbn  

jar45sccp.9-1-1TH1-16.sbn 

SCCP45.9-1-1SR1S.loads* 

term45.default.loads   

term65.default.loads

apps45.9-1-1TH1-16.sbn 

cnu45.9-1-1TH1-16.sbn  

cvm45sip.9-1-1TH1-16.sbn 

dsp45.9-1-1TH1-16.sbn  

jar45sip.9-1-1TH1-16.sbn 

SIP45.9-1-1SR1S.loads*  

term45.default.loads   

term65.default.loads

 

Cisco Unified IP Phone 7961G and 7961G-GE

apps41.9-1-1TH1-16.sbn 

cnu41.9-1-1TH1-16.sbn  

cvm41sccp.9-1-1TH1-16.sbn 

dsp41.9-1-1TH1-16.sbn  

jar41sccp.9-1-1TH1-16.sbn 

SCCP41.9-1-1SR1S.loads* 

term41.default.loads   

term61.default.loads

apps41.9-1-1TH1-16.sbn 

cnu41.9-1-1TH1-16.sbn  

cvm41sip.9-1-1TH1-16.sbn 

dsp41.9-1-1TH1-16.sbn  

jar41sip.9-1-1TH1-16.sbn 

SIP41.9-1-1SR1S.loads*  

term41.default.loads   

term61.default.loads

 

Cisco Unified IP Phone 7970G and  7971G

apps70.9-1-1TH1-16.sbn 

cnu70.9-1-1TH1-16.sbn  

cvm70sccp.9-1-1TH1-16.sbn 

dsp70.9-1-1TH1-16.sbn  

jar70sccp.9-1-1TH1-16.sbn 

SCCP70.9-1-1SR1S.loads* 

term70.default.loads   

term71.default.loads

apps70.9-1-1TH1-16.sbn 

cnu70.9-1-1TH1-16.sbn  

cvm70sip.9-1-1TH1-16.sbn 

dsp70.9-1-1TH1-16.sbn  

jar70sip.9-1-1TH1-16.sbn 

SIP70.9-1-1SR1S.loads*  

term70.default.loads   

term71.default.loads

Cisco Unified IP Phone 7975G

apps75.9-1-1TH1-16.sbn 

cnu75.9-1-1TH1-16.sbn  

cvm75sccp.9-1-1TH1-16.sbn 

dsp75.9-1-1TH1-16.sbn  

jar75sccp.9-1-1TH1-16.sbn 

SCCP75.9-1-1SR1S.loads* 

term75.default.loads

apps75.9-1-1TH1-16.sbn 

cnu75.9-1-1TH1-16.sbn  

cvm75sip.9-1-1TH1-16.sbn 

dsp75.9-1-1TH1-16.sbn  

jar75sip.9-1-1TH1-16.sbn 

SIP75.9-1-1SR1S.loads*  

term75.default.loads

 

Cisco Unified IP Phone 7985G

See software download site for latest firmware version.

--

 

Cisco Unified IP Phone 8961

--

dkern8961.100609R2-9-1-1SR1.sebn 

kern8961.9-1-1SR1.sebn 

rootfs8961.9-1-1SR1.sebn 

sboot8961.031610R1-9-1-1SR1.sebn 

skern8961.022809R2-9-1-1SR1.sebn 

sip8961.9-1-1SR1.loads*

 

Cisco Unified IP Phone 9951

--

dkern9951.100609R2-9-1-1SR1.sebn  

kern9951.9-1-1SR1.sebn 

rootfs9951.9-1-1SR1.sebn 

sboot9951.031610R1-9-1-1SR1.sebn 

skern9951.022809R2-9-1-1SR1.sebn 

sip9951.9-1-1SR1.loads*

 

Cisco Unified IP Phone 9971

--

dkern9971.100609R2-9-1-1SR1.sebn 

kern9971.9-1-1SR1.sebn 

rootfs9971.9-1-1SR1.sebn 

sboot9971.031610R1-9-1-1SR1.sebn 

skern9971.022809R2-9-1-1SR1.sebn 

sip9971.9-1-1SR1.loads*

 

iPhone, iPod Touch

--

Cisco Mobile 8.1 client

 

Cisco Unified Video Advantage

Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator.

 

Supported Platforms and Memory Specifications: SCCP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SCCP IP Phones

Maximum Total
Virtual Ports (dns)

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

12

12

120

256

128

Cisco 1861

12

12

48

256

128

Cisco 2801

25

25

120

256

128

Cisco 2811

35

35

144

256

128

Cisco 2821

50

50

192

256

128

Cisco 2851

100

100

288

384

128

Cisco 2901

35

35

200

1 GB

256

Cisco 2911

50

50

300

1 GB              

256

Cisco 2921

100

100

400

1 GB              

256

Cisco 2951

150

150

500            

1 GB

256

Cisco 3270

48

48

240

256

64 (fixed)

Cisco 3825

175

175

500

512

128

Cisco 3845

250

250

720

512

128

Cisco 3925

250

250

600

1 GB

256

Cisco 3925E

400

400

1100

1 GB

256

Cisco 3945

350

350

900

1 GB

256

Cisco 3945E

450

450

1200

1 GB

256

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.

1.  Total number of connected IP phones cannot exceed Maximum Total listed including  SCCP and SIP phones on the same router.

 

Supported Platforms and Memory Specifications: SIP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SIP IP Phones

Maximum Total
Virtual Ports

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

25

NA

NA

256

128

Cisco 1861

15

15

48

256

128

Cisco 2801

25

25

120

256

128

Cisco 2811

35

25

144

256

128

Cisco 2821

50

50

192

256

128

Cisco 2851

100

100

288

384

128

Cisco 2901

35

35

200

1 GB

256

Cisco 2911

50

50

300

1 GB

256

Cisco 2921

100

100

400

1 GB

256

Cisco 2951

150

150

500

1 GB

256

Cisco 3825

175

175

500

512

128

Cisco 3845

250

250

720

512

128

Cisco 3925

250

250

600

1 GB

256

Cisco 3925E

400

400

1100

1 GB

256

Cisco 3945

350

350

900

1 GB

256

Cisco 3945E

450

450

1200

1 GB

256

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.
1.  Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router.

 

Compatible Voice Products

Product Name

Version

Comments

Cisco Customer Response Solutions (CRS) with
Cisco Unified Contact Center Express (Unified CCX)

--

Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide.

Cisco Unified Communications Manager

--

See the Cisco Unified Communications Manager compatibility information.

Cisco Unified CME Telephony Service Provider (TSP)

2.2.0.4

Compatible with Cisco Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista.

Cisco Unity

--

See SCCP and SIP compatibility matrices.

Cisco Unity Express

--

See the Cisco Unity Express Compatibility matrix.

Cisco BTS 10200 Softswitch

3.2.(0)V04

Verified with H.323 trunking.

Cisco PGW 2200

9.4.1

Verified with SIP trunking.

Cisco VG224

Cisco IOS Release 12.4(9)T or 12.4(11)T

Verified with SCCP analog ports.