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Cisco Unified Communications Manager Express

Cisco Unified CME 8.0 Supported Firmware, Platforms, Memory, and Voice Products

Revised: January 07, 2013

 

About Cisco Unified Communications Manager Express (Cisco Unified CME)

Documentation

See Cisco Unified CME product documentation.

Cisco IOS Compatibility

Other Cisco IOS software releases may inherit Cisco Unified CME 8.0. To get a list of Cisco IOS software releases that support Cisco Unified CME 8.0, go to Feature Navigator.

Downloads

To download Cisco Unified CME software and phone firmware files, go to the Cisco Software Download site.

DDTS Information

To find the latest Cisco Unified CME DDTS information, go to Bug Toolkit and search by product,
for Cisco Unified Communications Manager Express (Cisco Unified CME).

 

Important Information about Configuring Cisco Unified IP Phone Support

·         When configuring the load command:

-          In Cisco Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.

-          In Cisco Unified CME 7.0(1) and later versions, use the complete filename, including the file suffix, when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types.

·         When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.

·         Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, however, not as Unified CCX agent phones.

·         When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phone load 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it to version 8.1.2.

 


Cisco Unified IP Phone Support

Device Type

SCCP Firmware Filename

SIP Firmware Filename

Comments

Cisco ATA-186

ATA030203SCCP051201A.zup

ATA030200SIP041111A.zup

 

Cisco ATA-188

ATA030203SCCP051201A.zup

ATA030200SIP041111A.zup

 

Cisco VG350

15.2(4)M

--

Cisco VG202

15.1(1)T

--

Cisco VG204

15.1(1)T

--

Cisco VG224

15.1(1)T

--

SCCP analog ports supported with Cisco IOS Software  Release 12.4(9)T and later. For configuration information, see SCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways.

Cisco IP Communicator

--

--

Cisco IP Communicator v 2.0(2) and higher supported

Cisco Unified IP Phone 3911/3951

--

SIP3951.8-1-4*

 

Cisco Unified IP Phone 6901/6911

APP6901SCCP.9-0-2-0.zz.sgn
APP6911SCCP.9-0-2-0.zz.sgn
BFS6911SCCP.9-0-2-0.zz.sgn
KNL6901SCCP.9-0-2-0.zz.sgn
KNL6911SCCP.9-0-2-0.zz.sgn
SCCP6901.9-0-2-0.loads
SCCP6911.9-0-2-0.loads

--

 

Cisco Unified IP Phone 6921/6941/6961

SCCP69xx.8-5-3-0.loads*

SCCP69xx.8-5-3-0.zz

BOOT69xx.0-0-0-14.zz

DSP69xx.0-0-0-3.zz

--

 

Cisco Unified IP Phone 7902

CP7902080002SCCP060817A.sbin

--

 

Cisco Unified IP Phone 7905G

CP7905080002SCCP07040A.sbin

--

Signed image

CP7905080002SCCP070409A.zup

CP7905080001SIP060412A.zup

Unsigned image

Cisco Unified IP Phone 7906G and  7911G

apps11.8-5-3TH1-6.sbn             

cnu11.8-5-3TH1-6.sbn               

cvm11sccp.8-5-3TH1-6.sbn           

dsp11.8-5-3TH1-6.sbn

jar11sccp.8-5-3TH1-6.sbn

SCCP11.8-5-3S.loads*

term06.default.loads

term11.default.loads

apps11.8-5-3TH1-6.sbn

cnu11.8-5-3TH1-6.sbn

cvm11sip.8-5-3TH1-6.sbn

dsp11.8-5-3TH1-6.sbn

jar11sip.8-5-3TH1-6.sbn

SIP11.8-5-3S.loads*

term06.default.loads

term11.default.loads

 

Cisco Unified IP Phone 7910

P00405000700.sbn

--

Signed image

P00405000700.bin

--

Unsigned image

Cisco Unified IP Phone 7912G

CP7912080004SCCP080108A.sbin

CP7912080001SIP060412A.sbin

 

Cisco Unified IP Phone Expansion Module 7914

S00105000400.sbn

--

 

Cisco Unified IP Phone Expansion Module 7915

B015-1-0-3.sbn

 

To support a 7915 or 7916 Expansion Module, IP phones must have firmware 8-3-5 or a later version.  The 7915 and 7916 Expansion Modules are supported only on the 7962, 7965, and 7975.

Cisco Unified IP Phone  Expansion Module 7916

B016-1-0-3.sbn

 

To support a 7915 or 7916 Expansion module, IP phones must have firmware 8-3-5 or a later version.  The 7915 and 7916 Expansion Modules are supported only on the 7962, 7965, and 7975.

Cisco Unified Wireless IP Phone 7920, 7921 and 7925

See software download site for latest firmware version.

 

 

Cisco Unified IP Phone 7931G

apps31.8-5-3TH1-6.sbn

cnu31.8-5-3TH1-6.sbn

cvm31sccp.8-5-3TH1-6.sbn

dsp31.8-5-3TH1-6.sbn

jar31sccp.8-5-3TH1-6.sbn

SCCP31.8-5-3S.loads*

term31.default.loads

--

 

Cisco Unified IP Conference Station 7935

P00503010800.bin

--

 

Cisco Unified IP Conference Station 7936 and 7937G

See software download site for latest firmware version.

--

 

Cisco Unified IP Phone 7940G and 7960G

P00308010200.bin

P00308010200.loads

P00308010200.sb2

P00308010200.sbn

P003-8-12-00.bin

P003-8-12-00.sbn

P0S3-8-12-00.loads

P0S3-8-12-00.sb2

 

Cisco Unified IP Phone 7941G and
7941G-GE

apps41.8-5-3TH1-6.sbn              

cnu41.8-5-3TH1-6.sbn               

cvm41sccp.8-5-3TH1-6.sbn          

dsp41.8-5-3TH1-6.sbn

jar41sccp.8-5-3TH1-6.sbn

SCCP41.8-5-3S.loads*

term41.default.loads

term61.default.loads

apps41.8-5-3TH1-6.sbn

cnu41.8-5-3TH1-6.sbn

cvm41sip.8-5-3TH1-6.sbn

dsp41.8-5-3TH1-6.sbn

jar41sip.8-5-3TH1-6.sbn

SIP41.8-5-3S.loads*

term41.default.loads

term61.default.loads

 

Cisco Unified IP Phone 7942G and 7962G

jar42sccp.8-5-3TH1-6.sbn

apps42.8-5-3TH1-6.sbn              

SCCP42.8-5-3S.loads*

cnu42.8-5-3TH1-6.sbn              

cvm42sccp.8-5-3TH1-6.sbn          

dsp42.8-5-3TH1-6.sbn

term42.default.loads

term62.default.loads

apps42.8-5-3TH1-6.sbn

cnu42.8-5-3TH1-6.sbn

cvm42sip.8-5-3TH1-6.sbn

dsp42.8-5-3TH1-6.sbn

jar42sip.8-5-3TH1-6.sbn

SIP42.8-5-3S.loads*

term42.default.loads

term62.default.loads

 

Cisco Unified IP Phone 7945G and 7965G

cnu45.8-5-3TH1-6.sbn

cvm45sccp.8-5-3TH1-6.sbn

apps45.8-5-3TH1-6.sbn

dsp45.8-5-3TH1-6.sbn

jar45sccp.8-5-3TH1-6.sbn

SCCP45.8-5-3S.loads*

term45.default.loads

term65.default.loads

apps45.8-5-3TH1-6.sbn

cnu45.8-5-3TH1-6.sbn

cvm45sip.8-5-3TH1-6.sbn

dsp45.8-5-3TH1-6.sbn

jar45sip.8-5-3TH1-6.sbn

SIP45.8-5-3S.loads*

term45.default.loads

term65.default.loads

 

Cisco Unified IP Phone 7961G and 7961G-GE

apps41.8-5-3TH1-6.sbn              

cnu41.8-5-3TH1-6.sbn               

cvm41sccp.8-5-3TH1-6.sbn           

dsp41.8-5-3TH1-6.sbn

jar41sccp.8-5-3TH1-6.sbn

SCCP41.8-5-3S.loads*

term41.default.loads

term61.default.loads

apps41.8-5-3TH1-6.sbn

cnu41.8-5-3TH1-6.sbn

cvm41sip.8-5-3TH1-6.sbn

dsp41.8-5-3TH1-6.sbn

jar41sip.8-5-3TH1-6.sbn

SIP41.8-5-3S.loads*

term41.default.loads

term61.default.loads

 

Cisco Unified IP Phone 7970G and  7971G

apps70.8-5-3TH1-6.sbn

cnu70.8-5-3TH1-6.sbn

cvm70sccp.8-5-3TH1-6.sbn

dsp70.8-5-3TH1-6.sbn

jar70sccp.8-5-3TH1-6.sbn

SCCP70.8-5-3S.loads*

term70.default.loads

term71.default.loads

apps70.8-5-3TH1-6.sbn

cnu70.8-5-3TH1-6.sbn

cvm70sip.8-5-3TH1-6.sbn

dsp70.8-5-3TH1-6.sbn

jar70sip.8-5-3TH1-6.sbn

SIP70.8-5-3S.loads*

term70.default.loads

term71.default.loads

For configuration information, see
Cisco Unified CME with the Cisco 7970 Color IP Phone Configuration Example

Cisco Unified IP Phone 7975G

apps75.8-5-3TH1-6.sbn

cnu75.8-5-3TH1-6.sbn

cvm75sccp.8-5-3TH1-6.sbn

dsp75.8-5-3TH1-6.sbn

jar75sccp.8-5-3TH1-6.sbn

SCCP75.8-5-3S.loads*

term75.default.loads

apps75.8-5-3TH1-6.sbn

cnu75.8-5-3TH1-6.sbn

cvm75sip.8-5-3TH1-6.sbn

dsp75.8-5-3TH1-6.sbn

jar75sip.8-5-3TH1-6.sbn

SIP75.8-5-3S.loads*

term75.default.loads

 

Cisco Unified IP Phone 7985G

See software download site for latest firmware version.

--

 

Cisco Unified Video Advantage

Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator.

 

Supported Platforms and Memory Specifications: SCCP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SCCP IP Phones

Maximum Total
Virtual Ports (dns)

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

12

12

120

256

128

Cisco 1861

12

12

48

256

128

Cisco 2801

25

25

120

256

128

Cisco 2811

35

35

144

256

128

Cisco 2821

50

50

192

256

128

Cisco 2851

100

100

288

384

128

Cisco 2901

35

35

200

512              

256

Cisco 2911

50

50

300

512               

256

Cisco 2921

100

100

400

512              

256

Cisco 2951

150

150

500            

512

256

Cisco 3270

48

48

240

256

64 (fixed)

Cisco 3825

175

175

500

384

128

Cisco 3845

250

250

720

384

128

Cisco 3925

250

250

600

1GB

256

Cisco 3925E

400

400

1100

1GB

256

Cisco 3945

350

350

900

1GB

256

Cisco 3945E

450

450

1200

1GB

256

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.

1.  Total number of connected IP phones cannot exceed Maximum Total listed including  SCCP and SIP phones on the same router.

 

Supported Platforms and Memory Specifications: SIP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SIP IP Phones

Maximum Total
Virtual Ports

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

25

NA

NA

256

128

Cisco 1861

15

15

48

256

128

Cisco 2801

25

25

120

256

128

Cisco 2811

35

25

144

256

128

Cisco 2821

50

50

192

256

128

Cisco 2851

100

100

288

384

128

Cisco 2901

35

35

200

512              

256

Cisco 2911

50

50

300

512               

256

Cisco 2921

100

100

400

512              

256

Cisco 2951

150

150

500

512

256

Cisco 3825

175

175

500

384

128

Cisco 3845

250

250

720

384

128

Cisco 3925

250

250

600

1GB

256

Cisco 3925E

400

400

1100

1GB

256

Cisco 3945

350

350

900

1GB

256

Cisco 3945E

450

450

1200

1GB

256

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.
1.  Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router.

 

Compatible Voice Products

Product Name

Version

Comments

Cisco Customer Response Solutions (CRS) with
Cisco Unified Contact Center Express (Unified CCX)

--

Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide.

Cisco Unified Communications Manager

--

See the Cisco Unified Communications Manager compatibility information.

Cisco Unified CME Telephony Service Provider (TSP)

2.2.0.4

Compatible with Cisco Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista.

Cisco Unity

--

See SCCP and SIP compatibility matrices.

Cisco Unity Express

--

See the Cisco Unity Express Compatibility matrix.

Cisco BTS 10200 Softswitch

3.2.(0)V04

Verified with H.323 trunking.

Cisco PGW 2200

9.4.1

Verified with SIP trunking.

Cisco VG224

Cisco IOS Release 12.4(9)T or 12.4(11)T

Verified with SCCP analog ports.