Cisco Unified Wireless IP Phone Guide 7920 for Cisco CallManger Express 3.2 and Later
Customizing Phone Settings and Viewing Phone Status
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Customizing Phone Settings and Viewing Phone Status

Table Of Contents

Customizing Phone Settings and Viewing Phone Status

Change Phone Settings

Changing Ring Tone Settings

Changing Phone Display Settings

Changing Phone Access Settings

Viewing Phone Status

Viewing the Network Configuration


Customizing Phone Settings and Viewing Phone Status


You can personalize your phone by adjusting settings such as ring tones and screen messages.

You can secure access to your phone by enabling the phone lock feature. After powering on the phone, you must enter a password before the phone can authenticate with the wireless network.

When you access the Phone Settings menu, you might see only Phone Status on the screen depending on how the system administrator configured your phone.

For troubleshooting phone problems with your system administrator, you might need to view information about the phone software or the network configuration. See the following sections for this information:

Viewing Phone Status

Viewing the Network Configuration

Change Phone Settings

You can choose between several phone setting options for your Cisco Unified Wireless IP Phone 7920 by using the Phone Settings menu. If the Phone Settings menu options do not appear, your system administrator has restricted local configuration for the phone.

Changing Ring Tone Settings

To access phone settings, press Menu, then press or to switch to the Phone Settings menu. Select Phone Settings and the list of phone setting options appear.

If you want to...
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Change ring tones for each extension

Scroll to and select Ring Tones, then scroll to and select Select Ring Tone.

Choose the extension to assign with a ring tone, then scroll to and select the desired ring tone. The chosen ring tone plays and a check appears next to it.

You can choose among two default ring tones and one user downloaded ring tone.

Download ring tones from Cisco CallManager

Choose Ring Tones > Download Ring Tone. Scroll to and select the desired ring tone from list. Press or until you see Play and press it to hear the selected ring tone.

Switch to Select and press it. A check mark appears next to the downloaded ring tone. Press Back.

The downloaded ring tone appears in the list of ring tones for your phone.


Changing Phone Display Settings

Choose Menu > Phone Settings to change settings that control the phone screen and displayed information.

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Choose the language that displays on the phone screen.

Scroll to and select Language, then scroll to and select the desired language. A check mark displays next to the selected language.

The screen immediately changes to the selected language.

Change the start up message on the phone screen

Scroll to and select Greeting Message, then press Edit. Enter a message up to 15 characters in length. See the Entering and Editing Text, page 21. Press OK to save the change, then Back to return to the Phone Settings.

Change the main phone screen message

Scroll to and select Welcome Message, then press Edit. Enter a message up to 10 characters in length. See the Entering and Editing Text, page 21. Press OK to save the change, then Back to return to Phone Settings.

Change the back light for the phone display

Scroll to and select Backlight. Scroll to Off or to On and press Select.


Changing Phone Access Settings

Choose Menu > Phone Settings menu to change these settings that control access to the phone and phone records.

If you want to...
Then...
Require the use of a password to unlock the phone when powering it on

Scroll to and select Phone Lock, then scroll to and select On/Off. Scroll to Off to disable the phone lock or On to require a phone lock password and press Select.

Change the phone lock password

Scroll to and select Phone Lock, then scroll to and select Password. Press Edit to enter the phone lock password (up to 10 numbers including * or #). Press OK to confirm the change and Back to return to Phone Settings.

The default password is set to 12345.



TipIf you enable the Phone Lock feature and have not changed the password, enter 12345 (default password) to unlock the phone.

If you change the Phone Lock password and forget it, you must contact the system administrator to have the phone unlocked and reset. You will lose all your personal settings including your Phone Book entries.


Viewing Phone Status

For troubleshooting purposes, you might need to view the software, firmware, and hardware releases on your phone that are described in the table below.

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View the Phone Status Options

Press Menu and press or to switch to the Phone Settings menu. Select Phone Settings, then select Phone Status.

View the current configuration filename

Scroll to and select Current Config File to see the number.

View network statistics

Scroll to and select Network Statistics to see your network connection time and other statistics.

View the firmware version number

Scroll to and select Firmware Info. Then scroll to and select Firmware Version.

View the board support package (Bsp) load ID

Scroll to and select Firmware Info. Scroll to and select Bsp Load  ID.

View the boot load ID

Scroll to and select Firmware Info. Scroll to and select Boot Load ID.

View the hardware information

Scroll to and select Hardware Info to see the current Hardware release.


Viewing the Network Configuration

For troubleshooting purposes, you might need to view the current network settings for your phone that are described in the table below.

When you access the Network Config menu, you might see "Not Available" on the screen depending on how the system administrator configured your phone.

If you want to...
Then...
View the current network configuration

Choose Menu > Network Config > Current Config to see the following settings:

DHCP enable

DHCP server

IP address for phone

Subnet mask

Hostname for phone

Primary gateway

Primary TFTP server

Cisco CallManager servers (1-5)

View the MAC address for the phone

Choose Menu > Network Config > MAC Address.

View the wireless network settings for phone

Choose Menu > Network Config > 802.11b Configuration to see the following settings:

Associated access point (AP) MAC address

Associated AP SSID

Network type

Current user profile

Current network profile

Key management used

Cipher used



TipThe system administrator can disable access to configurable menus on the Cisco Unified Wireless IP Phone 7920.

The system administrator has information about the network configuration settings that might display in this menu.

The Site Survey option is a utility for checking access point associations.