Table Of Contents
Release Notes for Cisco Business Edition 3000, Release 8.6(5)
Aug 05, 2013
This document contains information on the following topics:
The release notes are based on the 8.6.5 software version of the Cisco Business Edition 3000 for Release 8.6(5). The Cisco Business Edition 3000 is a Unified Communications and Collaboration solution targeted to small and mid-sized businesses that enables the partner with the following options:
•Easy setup of deployments
•Easy provisioning of users, phones, lines, and phone features
•Easy monitoring and troubleshooting
•Easy maintenance of your system (for example, simplified backups and restores)
The Cisco Business Edition 3000 software is preinstalled in the system. The deployment of the Cisco Business Edition 3000 server, phones, and the gateway across an IP network provides a distributed virtual-telephony network.
The Cisco Business Edition 3000 system is designed to support up to 300 users and 400 phones. Supplementary and enhanced services such as hold, transfer, forward, conference, multiple-line appearances, speed dials, last-number redial, and other features encompasses to the phones. Web-browser interfaces allow configuration of the system and also provide access to online help.
For complete information about Cisco Business Edition 3000, see the Administration Guide for Cisco Business Edition 3000 at the following URL:
The Software Compatibility Matrix for Cisco Business Edition 3000 provides minimum requirements for the products that work with the Cisco Business Edition 3000. You can obtain Software Compatibility Matrix for Cisco Business Edition 3000 at the following URL:
The Cisco Business Edition 3000 is supported on the following browsers:
•Internet Explorer 8 (using Standard mode)
•Firefox 3.x, 4.x and 10.x
•Safari 4.x and 5.x
In case, if you attempt to open the Cisco Business Edition 3000 on an unsupported browsers, the following error message is displayed in the browser window:
"The browser you are using is not supported by the Business Edition 3000 Administrative Interface. For a better user experience, connect using one of the supported browsers listed below.
* Internet Explorer 8 (using Standard mode)
* Firefox 3.x, 4.x and 10.x
* Safari 4.x and 5.x"
Note The use of Cisco Business Edition 3000 on an unsupported browser may result in inconsistent operation of the Administrative Intrerface.
You can view the related documentation that supports 8.6(4) release of the Cisco Business Edition 3000 at the following URL: http://www.cisco.com/en/US/products/ps11370/tsd_products_support_series_home.html.
Refer the following documentation before you configure the Cisco Business Edition 3000 Release 8.6(5):
•The Software Compatibility Matrix for Cisco Business Edition 3000 lists the minimum software requirements for the products that are supported with Cisco Business Edition 3000.
•The Cisco Unified IP Phone 6900 Firmware Upgrade from 8.5 (x) to 9.2(1) provides guidelines and best practices on how to upgrade Cisco Unified IP Phones 6921, 6941, and 6961 from Firmware Version 8.5(x) SCCP Unsigned to Version 9.2(1) or current shipping version so they can successfully register on a Cisco Business Edition 3000 server.
•The Administration Guide for Cisco Business Edition 3000 provides important information on how to configure and troubleshoot your system. This document is available in English, Chinese, Spanish, Russian, Portuguese, and French.
•The Quick Start Guide for Cisco Business Edition 3000 provides procedural information for users who are operating the Cisco MCS 7890-C1. This document is available in English, Spanish, Russian, Portuguese, Chinese, and French.
Note You can obtain the preceding documents at the following URL:
The online help is displayed in English, Mandarin Chinese, Spanish, Russian, French, or Portuguese for the GUIs depending on the country-pack preference that you configure. The field descriptions are displayed for the settings in the GUIs. You can use the online help in conjunction with the Administration Guide for Cisco Business Edition 3000, which includes more information on the Cisco Business Edition 3000.
Refer the following important information before you configure Cisco Business Edition 3000.
Obtaining Files for Cisco Business Edition 3000 on www.cisco.com
Table 1 lists where to obtain important files that are used with Cisco Business Edition 3000. For example, Table 1 lists the url to get the Cisco-provided .xls data configuration file, the Cisco-provided country packs, the upgrade files, the Cisco User Connect licenses, and other important files. Before you use these files, review the Administration Guide for Cisco Business Edition 3000.
Table 1 Where to Obtain Files for Cisco Business Edition 3000
Files Description Where to Find the Files
Referenced to configure the system
See the "Related Documentation" section.
Cisco User Connect licensing site
Required to register Cisco User Connect licenses
Cisco-provided .xls data configuration file—
cuba_install.zip (containing cuba_install.xls)
Required to enter configuration data for automatic setup
Go to the following URL to download the various files that you use with Cisco Business Edition 3000:
Network Configuration Signature file—
Required to set up a server to access the network
Required to upgrade software, firmware, locale updates, and dial plan updates
Cisco-provided country packs
Required to install localized dial plans and locales (tones and language)
Cisco Diagnostics USB Signature file— diagnose.xml
Required to troubleshoot when you cannot access the GUIs
Required to reimage the server (for troubleshooting only when your technical support team advises that you reimage the server)
All installation parameters are provided with this file and cannot be modified.
Default username: admin
Cisco Business Edition 3000 and USB Usage
The Cisco Business Edition 3000 supports the usage of a USB key or a USB hard disk. The USB key or a USB hard disk can be used only if required file exists on the USB device. The PC desktop or SFTP server can also be used for many of the tasks instead of using a USB device. The usage of PC desktop or SFTP server is described in the Administration Guide for Cisco Business Edition 3000. For example, uploading of announcement file to a system can be performed using USB device, provided the required file is existing on the USB device.
Cisco does not provide support for the USB devices through the Cisco Technical Assistance Center (TAC). If you have issues with the USB hardware, contact the manufacturer of the USB device or the retailer where you purchased the device.
You can download the temporary Network Configuration Signature file (configure.xml) from http://www.cisco.com/cisco/software/navigator.html?mdfid=283661240&flowid=26421, edit the file with valid network information (such as IP address, subnet mask, and gateway configuration), and save the updated copy in the USB key.
Cisco recommends two USB keys: one for diagnostics and one for recovery (network configuration). The USB key that you use for recovery does not modify the existing network setting of the machine. When the network configuration USB key is inserted into the system, temporary network access is established, allowing you to access the Cisco Business Edition 3000 Administrative Interface. This temporary network access is automatically disabled if the machine is restarted.
When you modify the network configuration USB key; open the temporary IP address in your browser, log in to the Cisco Business Edition 3000 Administrative Interface and modify the network settings to reflect the changes that you made in the temporary network interface so that the modifications are permanent.
Table 2 lists the task to perform using the USB key with the Cisco Business Edition 3000.
Note Cisco recommends that you use two dedicated USB keys for network configuration (recovery) and diagnostics. You should copy the Network Configuration Signature file (configure.xml) to the network configuration USB key and the Diagnostics Signature file (diagnose.xml) to the Diagnostics USB key.
Phone Firmware Upgrades
Cisco Unified IP Phone 6900 Series is compatible with Cisco Business Edition 3000. Cisco Unified IP Phone 6900 Series with 9.0(2) SCCP phone firmware automatically upgrades to 9.3(1) SIP firmware.
If you have 8.5 SCCP firmware on 6900 Series phones, see the Cisco Unified IP Phone 6900 Firmware Upgrade from 8.5 (x) to 9.2(1) Troubleshooting TechNote that describes how to upgrade to 9.2(1) SIP or a later firmware version at the following URL:
CD/DVD USB Drive Support for Cisco Business Edition 3000 8.6(5)
The Cisco MCS 7890-C1 requires an external USB 2.0 CD/DVD drive for reimaging or performing a server recovery. The following drives have been tested and are compatible with the Cisco MCS 7890-C1:
You can use other USB CD/DVD drive models, provided they meet the following specifications:
•Up to 52x24x52x write/rewrite/read CD speeds
•Up to 16x DVD-ROM read speeds
•USB 2.0 interface
•External power supply
•Support Dual-Layer DVD
Caveats describe unexpected behavior for the Cisco Business Edition 3000. The following sections contain information on how to obtain the latest resolved caveat information and latest open caveat information for severe and moderate bugs.
Using Bug Toolkit
You can search for the latest resolved and open caveats by using the Cisco Software Bug Toolkit. To access the Cisco Software Bug Toolkit, you need the following items:
•Cisco.com user ID and password
To use the Cisco Software Bug Toolkit, perform the following procedure:
Step 1 Access the Cisco Software Bug Toolkit at http://tools.cisco.com/Support/BugToolKit.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 If you are looking for information about a specific problem, enter the bug ID number in the Search for Bug ID field, and click Go.
Tip Click Help on the Bug Toolkit page for information about how to search for bugs, create saved searches, and create bug groups.
The release notes list the resolved caveats of 8.6(4) Release and contain descriptions of a caveat.
You can find the latest resolved caveat information by using the Cisco Software Bug Toolkit, as described in the "Using Bug Toolkit" section.
Table 3 Resolved Caveats for Cisco Business Edition 3000 in Release 8.6(5) as of March 31, 2013
Table 4 Resolved Caveats for Voicemail in Release 8.6(5) as of March 31, 2013
The release notes list the caveats that are open as of April 30, 2013 and contain descriptions of any caveat considered severe or moderate.
Note As the caveat status continually changes, the Table 5, reflects a snapshot of the caveats that were open at the time this report was compiled. For an updated view of open caveats, access Bug Toolkit and follow the instructions described in the "Using Bug Toolkit" section.
Table 5 Open Caveats for Cisco Business Edition 3000 Release 8.6(5) as of April 30, 2013
Telnet Limitation for Cisco Unified SIP Phone 3905
The Cisco Business Edition 3000 does not support the use of Telnet to connect to the Cisco Unified SIP Phone 3905 while troubleshooting and during phone maintenance.
Call Pickup Feature Limitation
The Cisco Business Edition 3000 supports only the Directed Call Pickup feature on Cisco Unified SIP Phone 3905. Cisco Unified SIP Phone 3905 is a single line phone and in order to support Directed Call Pickup feature, user is required to press *72 from the phone.
The Documentation Updates section contains information on errors, omissions, and changes for the Administration Guide for Cisco Business Edition 3000 and online help. See the following sections:
79xx IP Phone Registration issues in Cisco Business Edition 3000 (CSCty49187)
79xx IP phone older than 8.3(3) does not directly upgrade to 9.2(x) signed firmware or register to the Cisco Unified Communications Business Edition 3000.
Initially, upgrade the phones to interim load 8.3(3) or latest version on the existing system and then move the phones to 9.2(x) version.
Help page "View PDF" option does not display (CSCua59622)
The online help should open in PDF format when clicked on "View PDF" option on the help page of the Cisco Business Edition 3000 interface. This option will be available for future releases.
Index Page is not working in Cisco Business Edition 3000 Help page (CsCuf25178)
The index items should appear in the online help for easy navigation across pages in the Cisco Business Edition 3000 interface. This option will be available for future releases.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
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