Administration Guide for Cisco Unified Communications Manager Business Edition 3000, Release 8.6(1)
Health Summary
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Health Summary

Table Of Contents

Health Summary

Health Summary

Impacted GUI: Cisco Unified Communications Manager Business Edition 3000 Administrative Interface

The Health Summary page provides status about your system and assistance with troubleshooting issues. The Health Summary page displays subsystems (Table 23-1) and status messages under each subsystem. If no problem occurs under the subsystem, a green check mark and the message, This subsystem is operating normally, displays for the subsystem. If an issue occurs under the subsystem, a red cross displays next to the category, and a status message indicates that an issue occurred.

Though you can monitor the system health through the Health Summary page, it does not provide detailed status like a console. The status is displayed only when there are issues in the system.

The status of the system gets checked every 30 seconds. When a check occurs, the status that currently displays is compared to the status that is returned from the server. If the status does not match, the status message and icon get updated on the page. (For example, if an issue occurred and the system check indicates that the issue resolved itself, the status for the subsystem changes from a red cross to a green check mark.)

Tip Multiple issues may display at the same time for a subsystem. In this case, you can troubleshoot each issue separately by clicking Troubleshooting information. After you click the link, online help displays information on how to troubleshoot the issue.

Table 23-1 describes the subsystems that display on the Health Summary page (Monitoring > Health Summary).

Table 23-1 Categories on the Health Summary Page 


System Health

This category provides status for your server and the services that are running on your server. It also provides status of system parameters such as CPU Voltage, Temperature and fan speed, if these parameters exceed the threshold values.

For more details on the status of system parameters, refer to the Troubleshooting Issues section.

Telephony Network Gateways

This category displays status of your internal and external gateways; for example, this category identifies whether the gateway is unregistered from the system.

Telephony Network Connection

This category displays status of the health of your Telephony Network connection; for example, whether your Telephony Network connection is operational, whether your gateway is connecting properly to the telephony network, and so on.

Internet Connection

This category displays status for your internal network; for example, this category identifies issues with IP addresses, DNS, and host configuration.

Internal Network

This category displays the status of registered devices in the internal network such as phones, gateways and trunks. If the number of registered devices is less than 66.67%, the status is displayed as down.

For More Information

Troubleshooting Issues, page 44-1

How to Diagnose a Problem, page 43-1