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Release Notes for Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1)

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Release Notes for Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1)

Table Of Contents

Release Notes for Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1)

Contents

Introduction

Installation and Upgrade Information

Significant Changes to Connection Upgrade Process Result in New Requirements

Documentation Update

Omissions

Changing the Name of a Cisco Unified CMBE Server


Release Notes for Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1)


Published June 24, 2011

Contents

Introduction

Installation and Upgrade Information

Documentation Update

Introduction

The following links go to release notes for the core software components of Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1):

Cisco Unified Communications Manager 8.6(1a)—Release notes are available at http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/8_6_1/cucmbe-rel_notes-861a.html.

Cisco Unified Communications Manager 8.6(1) (Deferred)—Release notes are available at http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/8_6_1/cucmbe-rel_notes-861.html.

Cisco Unity Connection 8.6(1)—Release notes are available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/release/notes/861cucrn.html.

The software is preloaded on the Cisco Unified Communications Manager Business Edition 5000 server and consists of a single firmware image that includes the underlying operating system as well as the call-processing and messaging applications.

Documentation for Cisco Unified Communications Manager Business Edition 5000 is available at http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html.


Note The name of the product known as Cisco Unified Communications Manager Business Edition in versions 8.0 and earlier has been changed to Cisco Unified Communications Manager Business Edition 5000 in versions 8.5 and later.


Installation and Upgrade Information

For instructions on installing a new Cisco Unified Communications Manager Business Edition 5000 server, see the following documentation:

Overview of Mandatory Tasks for Setting Up a Cisco Unified Communications Manager Business Edition 8.x Server at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/cucmbe_task_list/8xcucmbetask.html.

Installing Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1) at http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/install/8_6_1/install/cmins861.html.

For instructions on upgrading a Cisco Unified CMBE server, see the "Software Upgrades" chapter of the applicable version of the Cisco Unified Communications Operating System Administration Guide at http://www.cisco.com/en/US/products/ps7273/prod_maintenance_guides_list.html.

Note that when upgrade files are available for download on Cisco.com, the files can be used to upgrade Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco Unified Communications Manager Business Edition. The files can be downloaded from the Connection or Cisco Unified CM downloads page. (For download instructions from the Connection downloads page, see the "Downloading Software for an Upgrade to Cisco Unity Connection <Version>" section of the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.)


Caution If you are upgrading from Cisco Unified CMBE version 6.x or 7.x or 8.x and any languages other than U.S. English (ENU) are currently installed and in use on the 6.x or 7.x or 8.x system, you must install the Connection 8.6 versions of the same languages after the Cisco Unified CMBE upgrade. Otherwise, the Connection conversation will not function properly for users who are configured to use non-ENU languages. For information on downloading and installing languages, see the "Downloading Connection 8.x Language Files" and "Installing Connection 8.x Language Files" sections in the "Adding or Removing Cisco Unity Connection 8.x Languages" chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.

Significant Changes to Connection Upgrade Process Result in New Requirements

The upgrade process from earlier versions of Connection to version 8.6 is significantly different from previous upgrades.

In addition, the following requirements have been added:

You must download and install a Cisco Options Package before you upgrade to Connection 8.6.

You must attach a 128-GB USB drive to the Connection server if you are upgrading a Cisco MCS 7825-H3 server, the equivalent HP DL320G5, or a Cisco MCS 7828-H3 server (for Cisco Unified Communications Manager Business Edition). This is because the upgrade converts these servers from hardware RAID to software RAID, and the hard disks are reformatted. The USB drive is required so Connection data and voice messages are not lost during the upgrade.


Caution The upgrade process has changed significantly from earlier versions of Connection. To successfully upgrade to Connection 8.6, you must refer to the applicable upgrade chapter in the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.

Documentation Update

Omissions

This section lists new and additional information that is not included in the current documentation for Cisco Unified Communications Manager Business Edition. The new and additional information will be incorporated in a future documentation release, or as otherwise noted.

Changing the Name of a Cisco Unified CMBE Server

1. If you created and installed an SSL certificate on the server that you are renaming: Create a new certificate signing request, and get a new signed certificate before you begin to rename the server.


Note If you do not get a new signed certificate before you rename the server, when you use web applications to access the Cisco Unified CMBE server, a security alert displays and explains that there is a problem with the security certificate.


a. Use the CLI command set web-security to assign an alternate host name to the server that you are renaming. See the set web-security command in the Command Line Interface Reference Guide for Cisco Unified Communications Solutions Release 8.0(2) at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/8_0_2/cli_ref_802.html.

b. Create a certificate signing request. Then download the certificate signing request to the server on which you installed Microsoft Certificate Services or another application that issues certificates, or download the request to a server that you can use to send the certificate signing request to an external certification authority (CA). Do the "To Create and Download a Certificate Signing Request" procedure in the "Securing Connection Administration, Cisco PCA, and IMAP Email Client Access to Cisco Unity Connection 8.x" section in the "Using SSL to Secure Client/Server Connections in Cisco Unity Connection 8.x" chapter of the Security Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsecx.html.

c. If you are using Microsoft Certificate Services to export the root certificate and issue the server certificate, do the procedure in the "Exporting the Root Certificate and Issuing the Server Certificate (Microsoft Certificate Services Only)" section in the "Using SSL to Secure Client/Server Connections in Cisco Unity Connection 8.x" chapter of the Security Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsecx.html.

If you are using another application to issue the certificate, see the documentation for the application for information on issuing certificates.

If you are using an external CA to issue the certificate, send the certificate signing request to the external CA. When the external CA returns the certificate, continue with Task 2.

2. Rename the server. See the "To Rename a Cisco Unified CMBE 8.x Server" procedure.

3. If you created and installed an SSL certificate on the server that you are renaming: Upload the root certificate and the server certificate to the Connection server. Do the "To Upload the Root and Server Certificates to the Cisco Unity Connection Server" procedure in the "Securing Connection Administration, Cisco PCA, and IMAP Email Client Access to Cisco Unity Connection 8.x" section in the "Using SSL to Secure Client/Server Connections in Cisco Unity Connection 8.x" chapter of the Security Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsecx.html.

4. If you created and installed an SSL certificate on the server that you are renaming: Restart the Connection IMAP Server service so that Connection and the IMAP email clients use the new SSL certificates. Do the "To Restart the Connection IMAP Server Service" procedure in the "Securing Connection Administration, Cisco PCA, and IMAP Email Client Access to Cisco Unity Connection 8.x" section in the "Using SSL to Secure Client/Server Connections in Cisco Unity Connection 8.x" chapter of the Security Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsecx.html.

5. If you are using Cisco Unified CM cluster security mode: Update the CTL file, then restart the server.

For information on updating the CTL file, see the Cisco Unified Communications Manager Security Guide Release 8.0(2) at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/security/8_0_2/secugd/sec_802_cm.html.


Note Cluster security mode also configures the security capability for a standalone server.


6. In Cisco Unified Reporting, generate the Unified CM Database Status report, and check for any errors or warnings in the report.

7. Reconfigure the netdump server and clients by using the utils netdump CLI commands. For more information, see the Command Line Interface Reference Guide for Cisco Unified Communications Solutions Release 8.0(2) at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/8_0_2/cli_ref_802.html.

8. Run a manual DRS backup. For more information, see the Disaster Recovery System Administration Guide for Release 8.0(2) - Business Edition at http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/drs/8_0_2/drsagbe802.html.


Note You must run a manual DRS backup after you change the name of the server because you cannot restore a server with a DRS file that contains a different host name. The post-change DRS file will include the new host name.


9. Update all relevant IP phone URL parameters.

10. In Cisco Unified Communications Manager Administration under System > Enterprise Parameters, update all relevant IP phone services.

11. Update IPSec tunnels that terminate to the Cisco Unified Communications Manager.

12. Update the DHCP server that runs on Cisco Unified Communications Manager.

13. Check and make any required configuration changes to other Cisco Unified Communications components, including the following components:


Note Consult the documentation for your product to determine how to make any required configuration changes.


SIP/H.323 trunks

IOS Gatekeepers

Cisco Unified MeetingPlace

Cisco Unified MeetingPlace Express

Cisco Unified Contact Center Enterprise

Cisco Unified Contact Center Express

DHCP Scopes for IP phones

SFTP servers that are used for Cisco Unified Communications Manager trace collection, CDR export, or as a DRS backup destination

IOS hardware resources (conference bridge, media termination point, transcoder, RSVP agent) that are registered with Cisco Unified Communications Manager

IPVC video MCUs that are registered or integrated with Cisco Unified Communications Manager

Cisco Emergency Responder

Cisco Unified Application Environment

Cisco Unified Presence

Cisco Unified Personal Communicator

Associated routers and gateways


To Rename a Cisco Unified CMBE 8.x Server


Step 1 On a DNS server, change the DNS record of the Cisco Unified CMBE server to the new host name.

Step 2 Confirm that the DNS change propagates to the server. Log on to the server by using an SSH application, and run the CLI command utils network host <hostname>.

Do not proceed if the new host name does not resolve to the correct IP address.

Step 3 Optional: On the Cisco Unified CMBE server, change the SMTP domain in Cisco Unity Connection Administration:

a. Expand System Settings > SMTP Configuration, and click Server.

b. Click Change SMTP Domain, and change the value of the SMTP Domain field.

c. Click Save.

Step 4 In Connection Administration, change the host name of the server:

a. Expand System Settings, and click Cluster.

b. Click Find to display a list of servers.

c. Click the host name of the server that you want to rename.

d. On the Server Configuration page, change the value of the Host Name/IP Address field to the new name.

e. Click Save.

Step 5 In Cisco Unified Operating System Administration, change the host name of the server:

a. From the Settings menu, click IP > Ethernet.

b. Change the host name of the Cisco Unified CMBE server.

c. Click Save. The server automatically restarts.

Step 6 Log on to the server by using an SSH application, and run the CLI command utils system restart to restart the server.