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Cisco Unified Communications Manager Business Edition Documentation Guide for Release 7.1(3)

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Cisco Unified Communications Manager Business Edition Documentation Guide for Release 7.1(3)

Table Of Contents

Cisco Unified Communications Manager Business Edition Documentation Guide for Release 7.1(3)

General Information

Release Notes for Cisco Unified Communications Manager Business Edition Release 7.1(3)

Release Notes for Cisco Unity Connection ViewMail for Microsoft Outlook

Release Notes for Cisco Unity Connection ViewMail for IBM Lotus Notes

Cisco Unified Communications Manager Software Compatibility Matrix

Cisco Unified Communications System Release Summary Matrix for IP Telephony

Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations

Cisco Unified Communications Manager Business Edition Documentation Guide for Release 7.1(3)

Licenses for Open-Source Software Included in Cisco Unity Connection in Cisco Unified Communications Manager Business Edition

Design

Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 7.x

Install and Upgrade

Overview of Mandatory Tasks for Setting Up a Cisco Unified Communications Manager Business Edition 7.x System

Cisco Unified Communications Manager Security Token Advisory

Installing Cisco Security Agent for Cisco Unified Communications Manager 7.1(2)

Installing Cisco Unified Communications Manager Business Edition Release 7.1(2)

System Requirements for Cisco Unity Connection in Cisco Unified CMBE Release 7.x

Configure

Cisco Unified Communications Manager Data Dictionary Release 7.1(2)

Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection in Cisco Unified CMBE 7.x

Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 7.1(2)

Cisco Unified Communications Manager XML Developers Guide, Release 7.1(2)

Cisco Unified IP Phone Service Application Development Notes for Cisco Unified Communications Manager, Release 7.1(2)

Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 7.1(2)

Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 7.1(2)

Maintain and Operate

Administration Guide for Cisco Unity Connection Serviceability in Cisco Unified Communications Manager Business Edition Release 7.x

Cisco Unified Communications Manager 7.1(2) TCP and UDP Port Usage

Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 7.1(2)

Cisco Unified Communications Manager Attendant Console Keyboard Shortcuts

Cisco Unified Communications Manager Attendant Console User Guide, Release 5.0(4)

Cisco Unified Communications Manager Bulk Administration Guide, Release 7.1(2)

Cisco Unified Communications Manager Call Detail Records Administration Guide, Release 7.1(2)

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide,
Release 7.1(2)

Cisco Unified Communications Manager Dialed Number Analyzer Guide 7.1(2)

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

Cisco Unified Communications Manager Security Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

Cisco Unified Communications Manager System Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

Cisco Unified Communications Operating System Administration Guide Release 7.1(2)

Cisco Unified Real Time Monitoring Tool Administration Guide, Release 7.1(2)

Cisco Unified Reporting Administration Guide, Release 7.1(2)

Cisco Unified Serviceability Administration Guide, Release 7.1(2)

Cisco Unity Connection Voice Commands (Release 7.x)

Command Line Interface Reference Guide for Cisco Unified Communications Solutions
Release 7.1(2)

Disaster Recovery System Administration Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

Interface Reference Guide for Cisco Unity Connection Administration Release 7.x

System Administration Guide for Cisco Unity Connection Release 7.x

Translated Cisco Unity Connection End-User Guides

User Guide for Accessing Cisco Unity Connection Voice Messages in an E-Mail Application (Release 7.x)

User Guide for the Cisco Unity Connection Assistant Web Tool (Release 7.x)

User Guide for the Cisco Unity Connection Inbox Web Tool (Release 7.x)

User Guide for the Cisco Unity Connection Personal Call Transfer Rules Web Tool (Release 7.x)

User Guide for the Cisco Unity Connection Phone Interface (Release 7.x)

User Moves, Adds, and Changes Guide for Cisco Unity Connection Release 7.x

User Workstation Setup Guide for Cisco Unity Connection Release 7.x

Troubleshoot and Alerts

Troubleshooting Guide for Cisco Unified Communications Manager, Release 7.1(2)

Troubleshooting Guide for Cisco Unity Connection Release 7.x

Cisco Unified IP Phone Documentation

General Information

Install and Upgrade

Maintain and Operate

Translated Documentation

Other Cisco Unified IP Phone Documentation


Cisco Unified Communications Manager Business Edition Documentation Guide for Release 7.1(3)


Published: August 18, 2009
Revised: September 24, 2009, 78-19194-01

This document lists and describes the documents that make up the Cisco Unified Communications Manager Business Edition system installation and configuration documents. It contains the following sections:

General Information

Design

Install and Upgrade

Configure

Maintain and Operate

Troubleshoot and Alerts

Cisco Unified IP Phone Documentation


Note The following documents apply to Cisco Unified Communications Manager Business Edition
Release 7.1(3). Because some of the documents were not updated for this release, you will notice that some of the following documents contain references to previous releases in their titles.



Note This documentation guide represents the only printed document that ships with Cisco Unified Communications Manager Business Edition Release 7.1(3). Because all the available documentation is online, this document provides the online URLs.


General Information

This section lists Cisco Unified Communications Manager Business Edition general documentation.

Release Notes for Cisco Unified Communications Manager Business Edition Release 7.1(3)

Release Notes contain system requirements, new features, changed information, documentation updates, and open caveats for Cisco Unified Communications Manager and Cisco Unity Connection in Cisco Unified Communications Manager Business Edition.

Refer to the release notes at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/7_1_3/713cucmbern.html

Release Notes for Cisco Unity Connection ViewMail for Microsoft Outlook

Release Notes contain information on new and changed requirements and support, new and changed functionality, limitations and restrictions, installation and upgrade instructions, open and resolved caveats, and documentation updates.

Refer to the release notes at

http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.

Release Notes for Cisco Unity Connection ViewMail for IBM Lotus Notes

Release Notes contain information on new and changed requirements and support, new and changed functionality, limitations and restrictions, installation and upgrade instructions, open and resolved caveats, and documentation updates.

Refer to the release notes at

http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html

Cisco Unified Communications Manager Software Compatibility Matrix

This document lists Cisco Unified Communications Manager releases and upgrade paths and provides detailed information about compatible releases and loads for devices, applications, application programming interfaces, features, and services.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html

Cisco Unified Communications System Release Summary Matrix for IP Telephony

This document lists the supported product release version for IP telephony products.

Refer to this document online at

http://cisco.com/go/unified-techinfo

Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations

This document contains the supported version combinations for Cisco Unity Connection in Cisco Unified Communications Manager Business Edition and the software that is installed on user workstations.

You can access the matrix at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucclientmtx.html

Cisco Unified Communications Manager Business Edition Documentation Guide for Release 7.1(3)

This document, which is the document guide that you currently are using, describes the various documents that make up the Cisco Unified Communications Manager Business Edition documentation set.

A printed version of the documentation guide ships with Cisco Unified Communications Manager Business Edition. Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/docguide/7_1_3/dg713be.html

Licenses for Open-Source Software Included in Cisco Unity Connection in Cisco Unified Communications Manager Business Edition

This document provides licensing information for open-source software that is included in Cisco Unity Connection in Cisco Unified Communications Manager Business Edition.

Refer to this document online at http://www.cisco.com/en/US/products/ps7273/products_licensing_information_listing.html.

Design

This section lists Cisco Unified Communications Manager Business Edition system design documentation.

Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 7.x

This Solution Reference Network Design (SRND) document provides design considerations and guidelines for deploying the following components of the Cisco Unified Communications Solution: Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, Cisco Unified MeetingPlace, Cisco Unified MeetingPlace Express, Cisco Unity, Cisco Unity Connection, Cisco Unity Express, Cisco Unified Presence, Cisco Unified Video Advantage, Cisco Unified Mobility, and other Cisco Unified Communications applications.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/uc7_0.html

Install and Upgrade

This section lists Cisco Unified Communications Manager Business Edition install-related documentation.

Overview of Mandatory Tasks for Setting Up a Cisco Unified Communications Manager Business Edition 7.x System

This document contains information that leads you through the complete setup of the Cisco Unified Communications Manager Business Edition system—from configuring Cisco Unified Communications Manager and Cisco Unity Connection to populating the system with user and call management data. The task list contains tasks that reference instructions in documentation other than installation guides, so if you do not use the list, setup may not be successful.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/cucmbe_task_list/7xcucmbetask.html

Cisco Unified Communications Manager Security Token Advisory

This document describes the purpose of the Cisco System Administrator Security Token. Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/csa_token_ids/sec_tkn.html

Installing Cisco Security Agent for Cisco Unified Communications Manager 7.1(2)

This document provides installation instructions and information about Cisco Security Agent (CSA) for Cisco Unified Communications Manager Release 4.x, 5.x, 6.x, and 7.x. Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/csa/7_1_2/instcsa.html

Installing Cisco Unified Communications Manager Business Edition Release 7.1(2)

This document provides procedures for installing Cisco Unified Communications Manager Business Edition on the server.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/install/7_1_2/cmins712.html

System Requirements for Cisco Unity Connection in Cisco Unified CMBE Release 7.x

This document lists the requirements for optional Cisco Unity Connection features on the Cisco Unified Communications Manager Business Edition system.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/requirements/7xcucmbesysreqs.html

Configure

This section lists Cisco Unified Communications Manager Business Edition documentation that is related to configuration and programming.

Cisco Unified Communications Manager Data Dictionary Release 7.1(2)

This document describes the data that the primary Cisco Unified Communications Manager database stores for Release 7.0(1). This document automatically generates from the actual development data dictionary that is used to create the SQL scripts for installing the Cisco Unified Communications Manager database.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/datadict/7_1_2/datadictionary.pdf

Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection in Cisco Unified CMBE 7.x

This document contains technical information and instructions for configuring the phone system and Cisco Unity Connection to work together in Cisco Unified Communications Manager Business Edition.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucmbe/guide/cuc7xintcucmbe.html

Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 7.1(2)

This guide describes the implementation of the Session Initiation Protocol (SIP) for line-side devices in Cisco Unified Communications Manager.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/sip_msg/line_std/7_1_2/siplst712.pdf

Cisco Unified Communications Manager XML Developers Guide, Release 7.1(2)

This guide includes the AXL, AXL serviceability, extension mobility, and Cisco Web Dialer APIs.

The Cisco Unified Communications Manager AXL implementation allows applications to modify the Cisco Unified Communications Manager system database.

Cisco Unified Communications Manager Real Time Monitoring Tool information, performance counters, and database information exposure occur through the AXL serviceability API.

The Cisco Extension Mobility Service provides a rich API, which enables extension mobility on IP phones and allows application control over authentication, scheduling, and availability.

The Cisco Web Dialer application enables click-to-dial functionality by creating hyperlinked telephone numbers in a company directory.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/7_1_2/AXL_DevGuide.html

Cisco Unified IP Phone Service Application Development Notes for Cisco Unified Communications Manager, Release 7.1(2)

This document provides the information that is needed for programmers and system administrators to develop and deploy new Cisco Unified IP Phone services with Cisco Unified Communications Manager Release 7.1(2) by using eXtensible Markup Language (XML) objects and the Hypertext Transfer Protocol (HTTP) with standard web servers. Cisco conforms as closely as possible to the XML and HTTP standards while providing maximum service functionality for Cisco Unified IP Phones.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_1_2/english/programming/guide/712xsi.html

Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 7.1(2)

This guide describes the Cisco implementation of JTAPI for the Cisco Unified Communications Manager platform. Cisco conforms as closely as possible to the JTAPI specification while providing extensions that enhance JTAPI and expose the advanced features of Cisco Unified Communications Manager to applications.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/7_1_2/JTAPIDevGuide712.html

Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 7.1(2)

This guide describes the Cisco TAPI Service Provider (TSP), which allows developers to create customized IP telephony applications for Cisco users. The Cisco TAPI implementation uses the Microsoft TAPI v2.1 specification and supplies extension functions to support Cisco Unified Communications Manager Solutions.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/tapi_dev/7_1_2/CUCM_TAPI_Dev_Guide.html

Maintain and Operate

This section lists Cisco Unified Communications Manager Business Edition maintenance and operation documentation.

Administration Guide for Cisco Unity Connection Serviceability in Cisco Unified Communications Manager Business Edition Release 7.x

This document contains descriptions and procedures for configuring alarms, traces, and services through Cisco Unity Connection Serviceability.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/serv_administration/guide/7xcucservagx.html.

Cisco Unified Communications Manager 7.1(2) TCP and UDP Port Usage

This document provides a list of the TCP and UDP ports that Cisco Unified Communications Manager 7.1(2) uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists (ACLs), and quality of service (QoS) on a network when an IP communications solution is implemented.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/7_1_2/CCM_7.1.2PortList.pdf

Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

This document provides step-by-step instructions for configuring, maintaining, and administering the Cisco Unified Communications Manager system.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_1_2/ccmcfg/bccm-712-be.html

Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 7.1(2)

This document describes how to use the Cisco Unified Communications Manager Assistant (Manager Assistant). It is written for the managers and assistants who use it.

Refer to this document online at

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucma/7_1_2/english/user/guide/IPMA_UG_712.html

Cisco Unified Communications Manager Attendant Console Keyboard Shortcuts

This quick-reference guide lists keyboard shortcuts that are used with the Cisco Unified Communications Manager Attendant Console. The attendant can attach this document to the monitor or place it on the keyboard.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmac/key/ackey601.html

Cisco Unified Communications Manager Attendant Console User Guide, Release 5.0(4)

This document provides reference and procedural information for users who are operating the Cisco Unified Communications Manager Attendant Console.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmac/5_0_4/english/user/guide/english.html

Cisco Unified Communications Manager Bulk Administration Guide, Release 7.1(2)

This document provides step-by-step instructions for adding, updating, or deleting large numbers of users, devices, and ports on specific devices.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/7_1_2/bat-wrapper.html

Cisco Unified Communications Manager Call Detail Records Administration Guide, Release 7.1(2)

This document describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/cdrdef/cdradmin.html

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide,
Release 7.1(2)

This document describes how to configure and use Cisco Unified Communications Manager CDR Analysis and Reporting (CAR), a tool that is used to create user, system, device, and billing reports.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/car/CAR.html

Cisco Unified Communications Manager Dialed Number Analyzer Guide 7.1(2)

This document provides information on using Cisco Unified Communications Manager Dialed Number Analyzer to test and diagnose a deployed Cisco Unified Communications Manager dial plan configuration, analyze the test results, and use the results to tune the dial plan.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/7_1_2/DNABook.html

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

This document provides key concepts, terminology, and descriptive information about features and high-level administrative tasks that involve Cisco Unified Communications Manager.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_1_2/ccmfeat/fsgd-712-be.html

Cisco Unified Communications Manager Security Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

This document provides step-by-step instructions on how to configure authentication and encryption for Cisco Unified Communications Manager, Cisco Unified IP Phones, SRST references, Cisco MGCP gateways, and Cisco Unity Connection voice-messaging ports. This guide also discusses authorization for SIP trunk messages.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/security/7_1_2/sec712-co.html

Cisco Unified Communications Manager System Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

This document provides descriptions of the Cisco Unified Communications Manager system and its components, configuration checklists, and links to associated Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager Business Edition and Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition procedures.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_1_2/ccmsys/accm-712-be.html

Cisco Unified Communications Operating System Administration Guide Release 7.1(2)

This document provides information about using the Cisco Unified Communications Platform graphical user interface (GUI) to perform many common system- and network-related tasks.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/cucos/7_1_2/osg_712_be.html

Cisco Unified Real Time Monitoring Tool Administration Guide, Release 7.1(2)

This document provides descriptions and step-by-step instructions for installing and using the Real Time Monitoring Tool.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/rtmt/RTMT.html

Cisco Unified Reporting Administration Guide, Release 7.1(2)

This guide provides an overview of the Cisco Unified Reporting web application, describes how to use the application, and provides procedures for completing various reporting tasks. Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/report/curptg.html

Cisco Unified Serviceability Administration Guide, Release 7.1(2)

This document provides descriptions and procedures for configuring alarms, traces, SNMP, and so on, through Cisco Unified Serviceability. It also describes how to activate, start, and stop feature and network services.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/admin/Serviceability.html

Cisco Unity Connection Voice Commands (Release 7.x)

This wallet-sized card lists frequently-used Cisco Unity Connection voice commands for managing messages and personal settings by phone when the voice-recognition conversation is activated.

Access this card online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/voice_commands/7xcucvuicrdpdf.pdf.

Command Line Interface Reference Guide for Cisco Unified Communications Solutions
Release 7.1(2)

This document describes the Command Line Interface (CLI) commands that are available for the Cisco Unified Operating System.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/7_1_2/cli_ref_712.html

Disaster Recovery System Administration Guide for Cisco Unified Communications Manager Business Edition, Release 7.1(2)

This document provides an overview of the Disaster Recovery System and provides procedures for performing various backup- and restore-related tasks.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/drs/7_1_2/drsagcr712.html

Interface Reference Guide for Cisco Unity Connection Administration Release 7.x

This guide provides full definitions—including default values, minimum values, and maximum values (where applicable)—for all fields in the Cisco Unity Connection Administration application. You will find the material arranged according to the graphical user interface (GUI) in the application, with chapters for each main area of the interface and sections for each page.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/gui_reference/guide/7xcucgrgx.html

System Administration Guide for Cisco Unity Connection Release 7.x

This document contains information and instructions for creating a call management plan by using call routing, restriction tables, and call handlers; for customizing the Cisco Unity Connection conversation; for handling messages and distribution lists; for managing audio formats; for securing user messages; for managing user passwords; for using VPIM Networking and Digital Networking; for managing the phone system integration; for setting up system transfers; for configuring IMAP settings; for managing partitions and search spaces; and for creating a Cisco Fax Server integration.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsagx.html.

Translated Cisco Unity Connection End-User Guides

The Cisco Unity Connection user guides are available in Chinese (Simplified), Chinese (Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish (Colombia), Spanish (Europe), and Swedish.

Find translated guides in PDF format at

http://www.cisco.com/en/US/products/ps6509/tsd_products_support_translated_end_user_guides_list.html.

User Guide for Accessing Cisco Unity Connection Voice Messages in an E-Mail Application (Release 7.x)

This document contains instructions and information on accessing Cisco Unity Connection voice messages in an e-mail application. It also contains information on how to use Cisco Unity Connection ViewMail for Microsoft Outlook to manage messages.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/email/7xcucugemailx.html.

User Guide for the Cisco Unity Connection Assistant Web Tool (Release 7.x)

This document contains instructions and information on personalizing Cisco Unity Connection settings in the Cisco Unity Assistant web tool.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/assistant/7xcucugasstx.html.

User Guide for the Cisco Unity Connection Inbox Web Tool (Release 7.x)

This document contains instructions and information on managing messages in the Cisco Unity Inbox web tool.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/inbox/7xcucuginboxx.html.

User Guide for the Cisco Unity Connection Personal Call Transfer Rules Web Tool (Release 7.x)

This document contains instructions and information on managing transfer rule sets in the Cisco Unity Personal Call Transfer Rules web tool.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/pctr/7xcucugpctrx.html.

User Guide for the Cisco Unity Connection Phone Interface (Release 7.x)

This document contains instructions and information on managing messages and personalizing Cisco Unity Connection settings by using the phone interface (also known as the TUI).

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphonex.html.

User Moves, Adds, and Changes Guide for Cisco Unity Connection Release 7.x

This document contains information and instructions for setting up Cisco Unity Connection user accounts. The guide discusses settings that are relevant to the behavior of both end user and administrator accounts. It includes procedures for creating, modifying, and deleting accounts by using Cisco Unity Connection Administration and the Bulk Administration Tool, and for creating accounts by importing users from Cisco Unified Communications Manager.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmacx.html.

User Workstation Setup Guide for Cisco Unity Connection Release 7.x

This document contains information and instructions for setting up user-workstation access to the Cisco Unity web tools, for setting up playback and recording devices, for configuring e-mail accounts to access Cisco Unity Connection voice messages, and for conducting orientation sessions for Cisco Unified Communications Manager Business Edition users.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_setup/guide/7xcucusx.html

Troubleshoot and Alerts

This section lists Cisco Unified Communications Manager Business Edition troubleshooting documentation.

Troubleshooting Guide for Cisco Unified Communications Manager, Release 7.1(2)

This document provides troubleshooting procedures for resolving Cisco Unified Communications Manager system and configuration problems.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/trouble/7_1_2/trbl712.html

Troubleshooting Guide for Cisco Unity Connection Release 7.x

This guide contains information on specific problems, possible causes of the problems, and procedures to resolve the problems in Cisco Unity Connection.

Refer to this document online at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/troubleshooting/guide/7xcuctsgx.html.

Cisco Unified IP Phone Documentation

This section lists the documentation for the Cisco Unified IP Phone 3900, 6900, and 7900 series.

General Information

Use the following link to access release note and licensing documentation for the Cisco Unified IP Phones 3900 Series:

http://www.cisco.com/en/US/products/ps7193/tsd_products_support_general_information.html

Use the following link to access release note and licensing documentation for the Cisco Unified IP Phones 6900 Series:

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_general_information.html

Use the following link to access release note and licensing documentation for the Cisco Unified IP Phones 7900 Series:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_general_information.html

Install and Upgrade

Use the following link to access the installation and regulatory compliance and safety information documentation for the Cisco Unified IP Phones 3900 Series:

http://www.cisco.com/en/US/products/ps7193/tsd_products_support_install_and_upgrade.html

Use the following link to access the installation and regulatory compliance and safety information documentation for the Cisco Unified IP Phones 7900 Series:

http://www.cisco.com/en/US/products/hw/phones/ps379/prod_installation_guides_list.html

Maintain and Operate

Use the following link to access documentation for administering and using the Cisco Unified IP Phones 3900 Series:

http://www.cisco.com/en/US/products/ps7193/tsd_products_support_maintain_and_operate.html

Use the following link to access documentation for administering and using the Cisco Unified IP Phones 6900 Series:

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_maintain_and_operate.html

Use the following link to access documentation for administering and using the Cisco Unified IP Phones 7900 Series:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_maintain_and_operate.html

Use the following link to access a Cisco Unified IP Phone Quick Start Guide for Administrative Assistants. The four-panel guide helps administrative assistants quickly learn basic phone features and addresses common questions.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/admin_qrc/7_0/aa_card.pdf

Translated Documentation

This section lists the translated end user guides for Cisco Unified IP Phones.

Use the following link to access translated documentation for the Cisco Unified IP Phones 7900 Series:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_translated_documents.html

Use the following link to access translated documentation for the Cisco Unified IP Phones 3900 Series:

http://www.cisco.com/en/US/products/ps7193/tsd_products_support_translated_documents.html

Other Cisco Unified IP Phone Documentation

Use the following link to access links to other Cisco Unified IP Phones and services documentation that is not listed in preceding sections:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html