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Cisco Unified Attendant Consoles

Cisco Unified Communications Manager Attendant Console Keyboard Shortcuts

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Table Of Contents


Answer Call

Ctrl + A

Place Call

Ctrl + D

End Call

Ctrl + H

Place Call on Hold

Ctrl + L

Retrieve Call from Hold (Resume)

Ctrl + L

Park a Call

Ctrl + P

Revert Parked Call

Ctrl + P

Transfer

Ctrl + X

Consult Transfer

Ctrl + T

Direct Transfer

Ctrl + R

Join Calls

Ctrl + J

Conference Call

Ctrl + N

Forward Call to Voice Mail

Ctrl + O

Dial Digits

Ctrl + S