Troubleshooting Guide for Cisco Unified CallManager Release 5.0(2)
Chapter 5. Directory Issues
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Directory Issues

Table Of Contents

Directory Issues

Related Information


Directory Issues


In this release of Cisco Unified CallManager:

There is no embedded DC Directory

There is no plug-in for AD/ND

There is no schema extension on the Customer Directory when integrating with AD/ND

User information is always stored in the Informix Database

Cisco products do not store any data in the customer directory

Cisco products are fully functional even when the customer directory is not reachable

User information is populated in the database using a standard LDAP connector (Cisco DirSync)

Products always access the database for user information and never access the Customer Directory

Alarms are routed to Event Logs (Syslog) and SNMP traps. Use RTMT to view/collect the log files

Related Information

For directory installation and configuration information, go to the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_1/ccmsys/a04direc.htm