Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 8.0(1)
CTI Supported Devices
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CTI Supported Devices

Table Of Contents

CTI Supported Devices


CTI Supported Devices


Table E-1 provides information about CTI supported devices.

Table legend:

—Supported

—Not supported

NA—Not Applicable

Table E-1 CTI Supported Device Matrix 

Device/Phone Model
SCCP
SIP
Comments

Analog Phone

 

Cisco 12 S

End of Software Maintenance Release 2001

Cisco 12 SP

End of Software Maintenance Release 2001

Cisco 12 SP+

End of Software Maintenance Release 2001

Cisco 30 SP+

End of Software Maintenance Release 2001

Cisco Unfied IP Phone 3911

NA
NA

Not a CTI supported device

Cisco Unfied IP Phone 6901

 

Cisco Unfied IP Phone 6921

 

Cisco Unfied IP Phone 6941

 

Cisco Unfied IP Phone 6961

 

Cisco Unfied IP Phone 7902

End of Software Maintenance Release 2007

Cisco Unfied IP Phone 7905

End of Software Maintenance Release 2007

Cisco Unfied IP Phone 7906

 

Cisco Unfied IP Phone 7910

End of Software Maintenance Release 2007

Cisco Unfied IP Phone 7911

 

Cisco Unfied IP Phone 7912

End of Software Maintenance Release 2007

Cisco Unfied IP Phone 7914 Sidecar

 

Cisco Unfied IP Phone 7915 Sidecar

 

Cisco Unfied IP Phone 7916 Sidecar

 

Cisco Unfied IP Phone 7920

End of Software Maintenance Release 2007

Cisco Unfied IP Phone 7921

 

Cisco Unfied IP Phone 7925

 

Cisco Unfied IP Phone 7931

CTI supported only if rollover is disabled. Starting 7.1 this device is supported when corresponding role is added to user.

Cisco Unfied IP Phone 7935

End of Software Maintenance Release 2007

Cisco Unfied IP Phone 7936

 

Cisco Unfied IP Phone 7937

 

Cisco Unfied IP Phone 7940

 

Cisco Unfied IP Phone 7941

End of Software Maintenance Release 2010

Cisco Unfied IP Phone 7941G-GE

End of Software Maintenance Release 2009

Cisco Unfied IP Phone 7942

 

Cisco Unfied IP Phone 7945

 

Cisco Unfied IP Phone 7960

 

Cisco Unfied IP Phone 7961

 

Cisco Unfied IP Phone 7961G-GE

 

Cisco Unfied IP Phone 7962

 

Cisco Unfied IP Phone 7965

 

Cisco Unfied IP Phone 7970

End of Software Maintenance Release 2009

Cisco Unfied IP Phone 7971

End of Software Maintenance Release 2009

Cisco Unfied IP Phone 7975

 

Cisco Unfied IP Phone 7985

 

Cisco Unfied IP Phone 8961

 

Cisco Unfied IP Phone 9951

 

Cisco Unfied IP Phone 9971

 

Cisco ATA 186

For details on the limitations of this device, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269

Cisco IP Communicator

 

Cisco Unified Personal Communicator

NA
NA
 

Cisco VGC Phone

 

VG224

NA
NA

Not a CTI supported device

VG248

For details on the limitations of this device, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269

CTI Port

NA

NA

CTI supported virtual device that does not use SCCP or SIP.

CTI Route Point

NA

NA

CTI supported virtual device that does not use SCCP or SIP.

CTI Route Point (Pilot Point)

NA

NA

CTI supported virtual device that does not use SCCP or SIP.

ISDN BRI Phone

NA

NA

Not a CTI supported device