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Cisco Unified Communications Manager (CallManager)

Quick Start Guide for Cisco CallManager Release 3.0

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Table Of Contents

Quick Start Guide
Cisco CallManager Release 3.0

Install Cisco CallManager

Connect Phones

Configure Phones

For the Cisco IP Phone 7960:

For the Cisco IP Phone 30 VIP and Cisco IP Phone 12 SP+:

Configure Auto-Registration

Make a call


78-11542-03

Quick Start Guide
Cisco CallManager Release 3.0


This guide describes how to get your Cisco CallManager system up and running for test purposes. When you complete this procedure, you will be able to make a phone call from one phone to another phone on the Cisco CallManager. Use this guide in conjunction with the following tools:

The version of Cisco CallManager release notes that matches the version of the Cisco CallManager release you install

The Cisco CallManager Administration Guide or online help in the Cisco CallManager application

The Cisco Documentation CD-ROM.

Install Cisco CallManager

Install Cisco CallManager on a Cisco Media Convergence Server or a customer-provided server meeting approved Cisco configuration standards. Follow the instructions in the version of the installation document included with the software.

Once you complete the installation, verify that Cisco CallManager, and all the services that you installed, start. Perform the following steps to verify services:


Step 1 If you are not logged in, choose Start > Programs > Cisco CallManager 3.0 > CallManager Administration and log in with administrator privileges.

Step 2 Choose Service > Control Center.

Step 3 From the list of Cisco CallManagers on the left, choose the server where you want to verify services. After the window refreshes, the Service Name column lists all services that are configured on this server.

Step 4 Verify that the Service Status column indicates that each of the installed services is running. If the service is running, a triangle displays next to the service name.

Step 5 If a square displays next to any of the installed services, indicating that the service is stopped, click the Start button in the Service Control column next to the service you want to start.

Connect Phones

Physically connect two phones. Refer to the documentation that came with your phones.

Configure Phones

If you are using DHCP and it is configured to automatically assign the TFTP server address to devices, go to "Configure Auto-Registration". If you want to manually configure the phones with a TFTP server, perform the following steps:

For the Cisco IP Phone 7960:


Step 1 Press the Settings button.

Step 2 Using the up and down arrow key, scroll down to Network Configuration and press the Select soft key.

Step 3 By default, the Cisco IP Phone 7960 network configuration shows locked as indicated by a locked padlock icon next to the Network Configuration window title. If an unlocked padlock icon appears, go to Step 4. If a locked padlock appears, unlock it by pressing:

* * #

Then, press the Cancel soft key. With Network Configuration still highlighted, press the Select soft key.

Step 4 Scroll down to Alternate TFTP. By default, the alternate TFTP setting shows No. If Yes displays, go to Step 5. If No displays, press the Yes soft key.

Step 5 Scroll up to TFTP Server and press the Edit soft key.

Step 6 Use the << soft key to delete the current TFTP IP setting, if necessary, and enter the new one.

Step 7 Press the Validate soft key.

Step 8 Press the Save soft key.

For the Cisco IP Phone 30 VIP and Cisco IP Phone 12 SP+:


Step 1 On the phone number pad, press:

* * # # 1

The phone panel displays the current value of the TFTP field and prompts you for a new entry.

Step 2 Enter the server IP address using * for the period.

Step 3 Press * to save your changes.

Configure Auto-Registration

Configure auto-registration so Cisco CallManager automatically assigns directory numbers to the phones. Perform the following steps to configure auto-registration:


Step 1 If you are not logged in, choose Start > Programs > Cisco CallManager 3.0 > CallManager Administration and log in with administrator privileges.

Step 2 From the CallManager Administration window, choose System > Cisco CallManager.

Step 3 From the list of Cisco CallManagers on the left, choose the server where you want to enable auto-registration.

Step 4 In the Auto-registration Information section, enter a starting directory number in the Starting Directory Number field; for example: 1000. In the Ending Directory Number field, enter an ending directory number that is at least one number higher than the number you entered in the Starting Directory Number field.

Step 5 Make sure that Auto-registration Disabled on this Cisco CallManager is deselected.

Step 6 Click Update to save your changes.

Step 7 When the update completed message appears, you can close the browser application.

The phones may take 30 to 60 seconds to register. When they are online, the phone panel displays the phone number and the date.

Make a call

Test the phones by going off-hook on one phone and then dialing the other phone.

If you encounter problems after performing the preceding procedure, check the following items:

Make sure auto-registration is configured correctly and is enabled.

Make sure the DNS domain suffix is in the correct format.

If you are not using DNS, make sure the server is renamed to the correct IP address.

Make sure the phones are configured with the correct TFTP server IP address.

Stop and start the Cisco CallManager service.


Note   If the problems persist after checking the previous items, call the Cisco Technical Assistance Center (TAC).