You can use Trace and Log Central, an option in the
IM and Presence Real-Time Monitoring Tool (RTMT), to collect, view, and zip
various service traces and/or other log files. With the Trace and Log Central
option, you can collect SDI traces, Application Logs, System Logs (such as
Event View Application, Security, and System logs), and crash dump files.
The Trace and Log Central feature allows you to configure
on-demand trace collection for a specific date range or an absolute time. You
can collect trace files that contain search criteria that you specify and save
the trace collection criteria for later use, schedule one recurring trace
collection and download the trace files to a SFTP or FTP server on your
network, or collect a crash dump file. After you collect the files, you can
view them in the appropriate viewer within the RTMT. You can also view traces
on the server without downloading the trace files by using the remote browse
feature. You can open the trace files by either selecting the internal viewer
that is provided with RTMT or choosing an appropriate application as an
Consider the following recommendations:
For devices that support encryption, the SRTP keying material does
not display in the trace file.
From RTMT, you can also edit the trace setting for the traces on
the server that you have specified. Enabling trace settings decreases system
performance; therefore, enable Trace only for troubleshooting purposes.
Do not use NotePad to view collected trace files.