Cisco Unified CallManager Serviceability Administration Guide, Release 5.0(4)
Alarm Definitions
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Alarm Definitions

Table Of Contents

Alarm Definitions

Viewing Alarm Definitions and Adding User-Defined Descriptions

Alarm Definition Catalog Descriptions

Related Topics

Alarm Definitions

This chapter provides procedural information to search, view, and create user information for the Serviceability Alarm Definitions.

This chapter contains the following topics:

Viewing Alarm Definitions and Adding User-Defined Descriptions

Alarm Definition Catalog Descriptions

Alarm definitions describe alarm messages: what they mean and how to recover from them.

You search the alarm definitions database for alarm information. When you click on any service-specific alarm, a description of the alarm information and a recommended action displays.

Cisco Unified CallManager stores alarm definitions and recommended actions in a standard query language (SQL) server database. The system administrator can search the database for definitions of all the alarms. The definitions include the alarm name, description, explanation, recommended action, severity, parameters, and monitors. This information aids the administrator in process of troubleshooting problems that Cisco Unified CallManager encounters.

Viewing Alarm Definitions and Adding User-Defined Descriptions

This section describes how to search for and view an alarm definition.


Step 1 Choose Alarm > Definitions.

The Alarm Message Definitions window displays.

Step 2 From the Equals field, choose a catalog of alarm definitions or enter the alarm name in the Enter Alarm Name field. See Table 4-1.

Step 3 Click the Find button.

The definitions list displays for the alarm catalog that you chose.

Note Multiple pages of alarm definitions may exist. To choose another page, click the appropriate navigation button at the bottom of the Alarm Message Definitions window. To change the number of alarms that display in the window, choose a different value from the Rows per Page drop-down list box.

Step 4 In the list, click the hyperlink alarm definition for which you want alarm details.

The Alarm Details window displays.

Step 5 If you want to add information to the alarm, enter text in the User Defined Text box, and click the Update button.

Step 6 To return to the Alarm Message Definitions window, choose Back to Find/List Alarms from the Related Links drop-down list box and click Go.

Additional Information

See the Related Topics.

Alarm Definition Catalog Descriptions

Table 4-1 contains the alarm definition catalog descriptions.

Table 4-1 Alarm Definition Catalogs 



All Cisco CallManager alarm definitions

CDRRepAlarm Catalog

All CDRRep alarm definitions.


All Cisco Extended Functions alarm definitions


All Cisco messaging interface alarm definitions


All Cisco computer telephony integration (CTI) manager alarm definitions


All Cisco database (aupair) alarm definitions


All generic alarm definitions that all applications share


All IP voice media streaming applications alarm definitions


All Cisco CallManager Java Applications alarm definitions

Note You cannot configure JavaApplications alarms by using the alarm configuration web pages. You generally configure these alarms to go to the Event Logs and to generate SNMP traps to integrate with CiscoWorks2000. Use the registry editor that is provided with your operating system to view or change alarm definitions and parameters.

RTMTAlarm Catalog

All real-time monitoring tool alarm definitions.

TCDSRVAlarm Catalog

All Cisco telephony call dispatcher service alarm definitions


All Cisco TFTP alarm definitions

Additional Information

See the Related Topics.

Related Topics

Viewing Alarm Definitions and Adding User-Defined Descriptions

Alarm Definition Catalog Descriptions