Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3)
Troubleshooting Trace Setting Configuration
Downloads: This chapterpdf (PDF - 155.0KB) The complete bookPDF (PDF - 9.56MB) | Feedback

Troubleshooting Trace Setting Configuration

Table Of Contents

Troubleshooting Trace Setting Configuration

Setting Troubleshooting Trace

Resetting Troubleshooting Trace


Troubleshooting Trace Setting Configuration


This chapter provides a description of how to use the Troubleshooting Trace Setting web pages in Cisco Unified CallManager Serviceability.

The Troubleshooting Trace Setting web pages that are available on all the Cisco Unified CallManager nodes, get installed when you install the Cisco Unified CallManager. You can access the Troubleshooting Trace Setting pages by going to Trace > Troubleshooting Trace Setting.

The following topics cover the Troubleshooting Trace Setting configuration information:

Setting Troubleshooting Trace

Resetting Troubleshooting Trace

Setting Troubleshooting Trace

The following procedure describes how to set Troubleshooting Trace settings.

Procedure


Step 1 From Cisco Unified CallManager Administration, choose Application > Cisco Unified CallManager Serviceability.

The Cisco Unified CallManager Serviceability window displays.

Step 2 Choose Trace > Troubleshooting Trace Settings.

Step 3 Check the check box of each Cisco Unified CallManager node on which you want to set troubleshooting trace.

Step 4 From the Services list, check the check box of the service(s) on which you want to set troubleshooting trace.


Note If you want to check all services on a particular node, check the Check all Services for a Node check box under the node.


Step 5 After you finish choosing all the services on which you want to set troubleshooting trace, click Apply Troubleshooting Traces.


Note Having Troubleshooting trace enabled for a longer period of time will increase the size of the trace files and may impact the performance of the services.


The page refreshes.


Related Topics

Resetting Troubleshooting Trace

Trace Configuration

Trace, Cisco Unified CallManager Serviceability System Guide

Resetting Troubleshooting Trace

The following procedure describes how to reset troubleshooting trace.

Before You Begin

You must set troubleshooting trace before performing the following procedure. See the "Setting Troubleshooting Trace" section.

Procedure


Step 1 From Cisco Unified CallManager Administration, choose Application > Cisco Unified CallManager Serviceability.

The Cisco Unified CallManager Serviceability window displays.

Step 2 Choose Trace > Troubleshooting Trace Settings.

Step 3 Click Reset Troubleshooting Traces.

The page refreshes, and the original trace settings for services get restored.


Related Topics

Setting Troubleshooting Trace

Trace Configuration

Trace, Cisco Unified CallManager Serviceability System Guide