Release Notes for Cisco Unified Communications Manager and IM and Presence Service, Release 9.1(1)
New and Changed Information
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New and Changed Information

New and Changed Information

Feature Enhancements in Release 9.1(1)

The following table lists the feature enhancements in Unified Communications Manager Release 9.1(1).

Table 1 Feature Enhancements in Release 9.1(1)



CBarge Unique Call ID

On 89XX and 99XX devices when using shared lines, the Unique Call ID tells users which calls to pick up. The Call ID will remain static for the duration of the conference. For details, see CSCub35904 in Bug Toolkit.

Increase Phone Service Field Characters

Increase character limit of the IP Phone Service Name field from 32 to 128 characters for Android applications to allow for longer application names. For details, see CSCty64623 in Bug Toolkit.

Original Call Classification for SIP

Making service parameter "Use Original Call Classification for Transferred Calls" effective when a SIP phone is transferring a call, as it is for SCCP phones. For details, see CSCty38858 in Bug Toolkit.

Support for VG350 gateway

VG350 is a new high density analog gateway which will support up to 160 analog lines in one box. This gateway will be configurable on Unified Communications Manager and will also have BAT support.

Scaling SAF learned routes

Increasing the Scale of Service Advertisement Framework (SAF) learned patterns from 20,000 to 100,000.

VG224 Security configuration

Having a configurable option on Unified Communications Manager for VG224 so that it can be marked "trusted" when configured using secure SCCP. For details, see CSCti08882 in Bug Toolkit.

Calling Party Normalization

Consistent Calling party information for globalized dial plans in case of features like call transfer. For details, see CSCtd09842 in Bug Toolkit.

Support Analog modules to ISR-G2

Configuration support in Unified Communications Manager to support 48 and 72 port analog cards analog ISR-G2 modules.

Enterprise License Management electronic fulfillment

Electronic fulfillment of Product Authorization Keys (PAKs) within Enterprise License Management. Customers can enter the PAKs in the Enterprise License Management service and the service will automatically download licenses. For details, see the Enterprise License Manager User Guide.

CCMCIP Throttling

Introduce a throttling mechanism to protect the Unified Communications Manager system during an overload of the Cisco CallManager Cisco IP Phone (CCMCIP) service component. For details, see CSCty20488 in Bug Toolkit.

Audio Only Lock Icon (ignore video)

A configurable option is introduced in Unified Communications Manager that will allow to customers to display lock icon (security icon) when only audio is secure and CUVA video is not secure. For details, see CSCua91582 in Bug Toolkit.

Commercial Licensing Changes

Implementation of the new licensing commercial model. For more details, refer to the "Licensing" section below, or see the Enterprise License Manager User Guide.

Automatically Logout Hunt Member on No Answer

Automatic logout of hunt members was introduced for queuing-enabled hunt pilots in Unified Communications Manager 9.0(1). If an agent does not answer a queuing-enabled hunt pilot call, that agent will be logged off of the hunt group and will not receive additional hunt pilot calls unless he presses the "HLOG" soft key on the phone to log into the hunt pilot. This behavior is not configurable in Unified Communications Manager 9.0(1). In Unified Communications Manager 9.1(1), the administrator can choose whether hunt members remain logged in if the call is not answered.

For more information, refer to "Automatically Logout Hunt Member on No Answer" in the Cisco Unified Communications Manager Administration Guide, and to "Call Queuing" in the Cisco Unified Communications Manager Features and Services Guide.


Now included with Unified Communications Manager is the Singlewire InformaCast product that provides paging capabilities for users to make point-to-point, or group pages, to and from Cisco IP Phones. The software and documentation for the InformaCast product is on a separate DVD included with the purchase of Unified Communications Manager. It is also available online as a software download on

The InformaCast product is divided into two categories, basic and advanced functionality. The basic paging features allow paging between Cisco IP Phones to groups and zones that the administrator configures. An unlimited number of groups is possible but with a maximum of 50 users total in each group in basic paging. Basic paging is provided as a new Unified Communications Manager feature at no cost. If there is a requirement for more than 50 users in a single group or for higher level capabilities, the advanced features of InformaCast are required and are highly recommended.

The advanced features of InformaCast include:

  • Paging and Emergency Notification to All Users

  • Paging to Overhead Analog and IP Speakers

  • Bell Scheduling

  • Prioritizing Emergency Notifications with Call Barge Option

  • Pre-Recorded and Text only pages

  • Integration with Social Media Sites for Notification

  • Email and SMS Mass Notification

  • Call Number Monitoring - 911 Alerting

  • Integration with Jabber clients

There are numerous additional features of Advanced Paging. To determine if Advanced Paging/Notification is appropriate for the end user's Unified Communications Manager deployment, there is a 60 day trial of the advanced functionality to evaluate the higher level features. After installation of the software, there is an option to begin the demonstration period for full access to all capabilities. To retain Advanced Functionality after trial or if this functionality is required at the time of the Unified Communications Manager purchase, the Advanced Paging/Notification functionality can be purchased as a perpetual license from SolutionsPlus or as a subscription directly from Singlewire. For more information on the product's capabilities or for sales questions, contact Singlewire or refer to the documentation and support information included with the product.

Cisco Jabber Support for Single Sign-On

IM and Presence Release 9.1(1) supports Single Sign-On (SSO) for Cisco Jabber. The Cisco Client Profile Agent service is required for this feature. For more information, see the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager or the Cisco Unified Communications Operating System Administration Guide.

Enhanced IM and Presence Deployment Support

It is no longer required that the enterprise-wide presence domain aligns with the DNS domain of any server. An IM and Presence deployment can have a common presence domain, while having nodes deployed across multiple DNS domains. If any IM and Presence node name is based on the hostname only, then all IM and Presence nodes must share the same DNS domain. However, if all IM and Presence nodes within the deployment have a node name set to that node's Fully Qualified Domain Name (FQDN) or IP Address, the following deployment options are supported.

  • IM and Presence clusters deployed in different DNS domain or subdomains

  • IM and Presence nodes within a cluster deployed within different DNS domains or subdomains

  • IM and Presence nodes within a cluster deployed in a DNS domain that is different to the associated Cisco Unified Communications Manager cluster

For more information see the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager .

Partitioned Intradomain Federation with Microsoft Lync

The IM and Presence Service Release 9.1(1) supports Partitioned Intradomain Federation with Microsoft Lync. For more information see Partitioned Intradomain Federation for IM and Presence Service on Cisco Unified Communications Manager .


Advanced UCL and UWL Premium license types are no longer applicable. The following device types, previously under Advanced UCL and UWL Premium, now require the Enhanced License type:

  • Cisco IP Communicator

  • Cisco Unified Personal Communicator

  • Carrier-Integrated Mobile

  • Unified Client Services Framework

  • Cisco Telepresence EX60

  • Cisco Telepresence EX90

  • Cisco Dual Mode for Android

  • Cisco Dual Mode for iPhone

  • Cisco Unified Mobile Communicator

  • IMS-integrated Mobile

Enhanced Plus UCL has been added, which includes the same device types and features as the Enhanced License type, and allows for up to 2 devices per user.

Cisco Unified Workspace License (UWL) Standard allows for up to 10 devices per user.

Customers who upgrade to Unified Communications Manager Release 9.1(1) from Release 9.0(1) must update their license file. Customers were issued Unified Communications Manager UWL Premium licenses for Enhanced, Enhanced Plus and UWL Standard in order to provide Jabber for Mobile and Jabber for Desktop clients in the Release 9.0(1) release. These licenses were installed and recognized on Enterprise License Manager Release 9.0(1) as UWL Premium.

In addition, license migration requests for upgrades to Release 9.0(1) included fulfillments of Advanced UCL licenses. However, when a Release 9.0(1) system is upgraded to Release 9.1(1) the licenses for Advanced and UWL Premium will no longer be valid. Customers that have UWL Premium or Advanced UCL licenses on their 9.0(1) system must upgrade Enterprise License Manager to Release 9.1(1) and submit their Release 9.0(1) license file to Cisco for conversion to Release 9.1(1) licenses. The conversion to Release 9.1(1) licenses will restore the original entitlements for Enhanced, Enhanced Plus and UWL Standard licenses. If your license file includes UWL Premium or Advanced UCL, contact Cisco at for license file replacement.

Once a customer upgrades Unified Communications Manager to Release 9.1(1) from Release 9.0(1), they must upgrade Enterprise License Manager to Release 9.1(1) as well. Enterprise License Manager Release 9.0(1) will not recognize Unified Communications Manager Release 9.1(1) license requirements.

For more information, see the "Licensing" chapter of the Cisco Unified Communications Manager Features and Services Guide.